Optiplan Reviews - www.optiplankitchens.co.uk

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★★★★★
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Latest Reviews

★★★★★

“Outstandng product and Service”

Written on: 29/07/2014 by grantstrachan (1 review written)

Despite Optiplan appearing more expensive at the initial quote stage, They undoubtedly offered the best product when we looked to do our kitchen. The ordering and installation process was smooth and out fitter was outstanding, going above an beyond to make sure that we had a quality fitted product, nothing was too much trouble. In comparison to other suppliers the units were more expensive but the fitting costs were much cheaper, added to that Optiplan matched an internet price for our… Read Full Review

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Optiplancamberley's Response to grantstrachan's Review

Written on: 29/07/2014

Thank you for your valued feedback - it's much appreciated and we're very pleased you were happy with the service received from Optiplan in Camberley

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★★★★★

“An excellent process and result.”

Written on: 27/07/2014 by Walker48 (1 review written)

We are very pleased with our new Optiplan kitchen. The design, manufacture and installation processes were very thorough and professional. We have no hesitation in recommending Optiplan… Read Full Review

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Optiplancamberley's Response to Walker48's Review

Written on: 28/07/2014

Glad you were happy - thank you for your kind review - Optiplan (Camberley)

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★★★★★

“SECOND KITCHEN FITTED BY OPTIPLAN”

Written on: 05/07/2014 by DavidTilbury (1 review written)

I used Optiplan to refit my kitchen in High Wycombe four years ago, and also used their recommended builder. I was extremely satisfied with the services provided by the local Optiplan branch at Booker and their designer. Prices compared with other estimates received from John Lewis and Moeben. The builder, Mark White, was excellent too, and the whole process was clear and reliable. Optiplan was chosen and the result was very good. The payments required were clearly set out and I knew where I… Read Full Review

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★★★★★

“bespoke optiplan kitchen”

Written on: 28/06/2014 by 442Jenkins (1 review written)

We had a kitchen designed,made and fitted by optiplan and are more than happy with the final results and would recommend them with no hesitation. We would like to thank all at the Camberley branch for their great customer service and attention to detail,also the design team and the kitchen fitter for the hard work carried out on site, again to all at optiplan a very big thank you… Read Full Review

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★★★★★

“Optiplan Thatcham - Well Done”

Written on: 27/06/2014 by fred128 (1 review written)

Marcia Macgregor at Optiplan Thatcham is a great asset to Optiplan, no high pressure sales tactics, Marcia listened to our requirements and came back to us with a great design first time, we were given samples of the cupboards and worktop to make sure it suited and for the quality of the kitchen we were also given a fair price. The quality of the kitchen was exactly what we had hoped for and the installation went without a hitch. Overall we were very pleased from start to finish and I would… Read Full Review

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★★★★★

“Great advise, great service and a quality product.”

Written on: 25/06/2014 by retingham100 (1 review written)

Wow, all of the above were met, from the moment we entered the Swindon showroom and were greeted by an advisor we felt we were in the right place. No pressure selling just a relaxed atmosphere with sound advise. We had a plan in mind but the advisor hepled develop this and steered us through the many scenarios. Our kitchen breakfast room is large and an interesting shape and we needed to bring both ends tomgether, the first site visit by him introduced us to the idea of a 'peninsular' as… Read Full Review

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★★★★★

“simply the best”

Written on: 24/06/2014 by peppard (1 review written)

If you want the best then just go to the best---at Optiplan, Thatcham… Read Full Review

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★★★★★

“great design and service”

Written on: 18/06/2014

After chancing on an Optiplan showroom in Thatcham, with only a vague intention of replacing my old kitchen, I found a design I loved. I looked elsewhere only to confirm that the quality of construction and standard of finish offered by Optiplan far exceed competitors. From our first meeting I had every confidence in Marcia Macgregor, who was sympathetic to my personal requirements and suggested a design that suits my needs and my living space perfectly. Optiplan kept to their time schedule… Read Full Review

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★★★★★

“workmanship and site supervision”

Written on: 12/06/2014 by blHead16 (1 review written)

The Camberley branch helped us with the overall design, afterwards the company surveyor visited us and carried out a full survey The Camberely branch advised us on the type of units and worktops would suit our kitchen size. They also advised on the contractor to strip out the kitchen and prepare the walls ready for the new units. We also required new flooring and the branch put us in touch with a flooring company they used for the last 20 years. However, once works commenced I acted as the… Read Full Review

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★★★★★

“Optiplan Kitchen (Thatcham)”

Written on: 28/04/2014 by IanandJan (1 review written)

Having stumbled upon Optiplan at the Thatcham Garden Centre quite by chance, this proved to a real gem. MARCIA listened to what we wanted and made suggestions that other companies failed to see were even a possibility. The Surveyor was precise and spot on. Even the delivery drivers we courteous, careful and professional. The fitters, DARREN and MARTIN were truly skilled craftsmen who created our 'artist impression' into the functional reality. We cannot fault Optiplan; everything happened as it… Read Full Review

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Thatcham3's Response to IanandJan's Review

Written on: 13/05/2014

Happy to help Mr and Mrs Quelch,
Kind regards,
Marcia (Thatcham Optiplan)

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★★★★★

“Exceptional Service and a quality kitchen at a fair price”

Written on: 22/04/2014 by PouyanZ (1 review written)

I bought a kitchen from Optiplan in Knaphill. The Salesman went out of his way to understand our requirements and to guide us through the various options available to us. If you are after a truly tailored service, with a professional approach, I would highly recommend you get in touch with them. We are extremely pleased with the final product, and cannot believe we were able to purchase such a high quality kitchen, at a reasonable price… Read Full Review

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★★★★★

“Great service from Camberley optiplan”

Written on: 15/04/2014

Bought my kitchen fron camberley optiplan. Very happy with the service provided right from the initial consultation to installation. At point of consultation the sales advisor had some great ideas that other companies did not suggest and this made a real difference to the design of the kitchen. Happy with the overall price. I think people will be surprised at the prices Optiplan can do compared to some other less quality kitchens from the competition. Installation was easy and quick with… Read Full Review

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★★★☆☆

“Still having installation. Not going great”

Written on: 13/04/2014 by 256Ortega (1 review written)

The sales process was good and, as others have said, the designer really listened. We were sent a visual impression, although he didn't seem able to produce them on site, and where we made changes a new impression wasn't produced - so it was different to the final plan. We were also disappointed that, after spending a significant amount of money, no samples of chosen cupboard or work surface finish were provided. So in choosing other finishes we had to keep going backwards and forwards to the… Read Full Review

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Bdeasy's Comment

Written on: 18/06/2014

I am sorry to hear you were unhappy initially with your installation, but I am pleased to hear that the issues have now been resolved to your satisfaction
Bernard Deasy
Managing Director

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★★★★★

“A pleasing experience”

Written on: 10/04/2014

We had a new kitchen designed and fitted by Optiplan at the end 2013. From the initial contact through to the completion of the works we were more than satisfied with the service provided by Optiplan and the quality of the products. There were issues, for example a broken sink and other minor snags, along the way. However, Optiplan were able to resolve all of these issues to our satisfaction. In parallel to the kitchen re-fit, we had a kitchen extension completed by another company. Our… Read Full Review

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★★★★★

“Exceptionally happy with our new kitchen from Optiplan”

Written on: 09/04/2014 by Howard1954 (1 review written)

From the moment I walked through the Camberley showroom door until the moment the final kitchen door was hung, I recieved a quality, proffesional and freindly service from Neil, Vicky and the team at installation. Everything from understanding the design we wanted to achieve to the actual instillation, it went more smoothly than we could possibly of hoped for. I would strongly recommend Optiplan and especially the Camberley branch. Because of the way it was managed from start to finish I found… Read Full Review

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★★★★★

“Two happy and satisfied customers”

Written on: 08/04/2014 by CherylWayne (1 review written)

Optiplan were a pleasure to deal with. There was no hard sell, just very helpful, ensuring we had just what we wanted. The units were of a high quality and were professionally installed We would not hesitate to recommend them… Read Full Review

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★★★★★

“A trouble free service ”

Written on: 05/04/2014 by 304Whalen (1 review written)

After three months of looking at kitchens and being pestered by sales people it was a joy to come across Optiplan at Camberley, We both felt that for the first time the designer really listened to what we wanted from our new kitchen, once Neil took on board all our ideas he pointed out some things we had not considered, he then made some very clever design suggestions most of which we used in the final design. He then left us to make up our mind in peace and at no time pestered us for a… Read Full Review

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★★★★★

“THE PERFECT KITCHEN FROM OPTIPLAN OF CAMBERLEY”

Written on: 03/04/2014 by junerhussey (1 review written)

I obtained other plans for my difficult kitchen but Optiplan of CAMBERLEY came up with a unique design that none of the others did and I was delighted with it. Subsequently the whole team of people who installed my new kitchen proved what an excellent company this is. Everyone was so helpful and made a wonderful job of everything. I could not be more pleased with the quality of both the units and the people involved and I would not hesitate to recommend them to anyone who wants a perfect… Read Full Review

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★★★★☆

“New Kitchen ”

Written on: 26/03/2014 by Haylee51 (1 review written)

Optiplan Knaphill provided exceptional customer service - some of the best that I have ever experienced as well as providing a competative quote, which afforded us a fantastic new kitchen. The design and delivery was all about us and everything was about us and what we wanted and how it could be delivered within our budget The only slight down side was that it was supply only and we have a slight issue with one part and getting someone to take ownership has been (and continues to be… Read Full Review

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★★★★☆

“Quality kitchen at a fair price”

Written on: 24/03/2014 by Mike_Kelly (1 review written)

We ordered our new kitchen from Optiplan's showroom in Wimborne. Their resident designer came up with a great design and made some good suggestions for things that we hadn't thought of. They produced a great artists impression of the kitchen and came up with what we felt was a fair price for a quality product. The on-site survey was completed when promised and Optiplan were also flexible in changing our installation date to fit the changing schedule caused by our building work. The installation… Read Full Review

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