Optiplan Reviews - www.optiplankitchens.co.uk

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★★★★★
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Latest Reviews

★★★★★

“The perfect kitchen”

Written on: 26/08/2014

Everything was planned exactly as I requested it and everything was then fitted on time exactly as planned. The whole operation was smooth and professional. The designer, fitters and overseers in Swindon were expert and friendly… Read Full Review

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★★★★★

“Absolutely stunning kitchen”

Written on: 22/08/2014 by Tianaz395 (1 review written)

From first entering the showroom in Reading the whole experience of chosing and then having my kitchen installed has been a great experience. The design was excellent and nothing was too much trouble with the Sales team and Surveyor guiding me through every step of the way. Everything went to plan - all dates were met, the fitter did an excellent job as did the granite instsllers. The Installation team were on hand should I have required them. All in all I am absolutely delighted with the… Read Full Review

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★★★★★

“Be aware of the small print”

Written on: 20/08/2014 by lesliesmith100 (1 review written)

Last month I had my new kitchen designed and fitted by Optiplan's Farnham branch. From start to finish everything was perfect, from a very helpful designer to a really excellent fitter. All the units and appliances are first class, and I had no problems at all with either the goods or the staff. However, there is one small niggle. The price. Optiplan couldn't keep to the original quote, with the surveyor wanting more money and the electrician wanting more money the kitchen came up nearly £400… Read Full Review

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★★★★★

“Optiplan Camberley - Great job!”

Written on: 19/08/2014

We walked into the Basingstoke branch and immediately saw a display kitchen which ticked every box were looking for! Even though we'd planned the kitchen out in detail - Neil at our local Camberley branch really brought it to life and made some expert tweaks which made it just right. The install went according to plan within a very modest timescale. The fitter made the potentially stressful experience seem effortless - a real craftsman. We are delighted with the finished product… Read Full Review

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★★★★★

“Great Design, Quality & service”

Written on: 11/08/2014 by Summer233 (1 review written)

We purchased an Optiplan kitchen 17 years ago and were sorry to leave it behind when we moved, so when we decided to re-new our kitchen we had no hesitation to go back to Optiplan. The team at Camberley were outstanding nothing was too much trouble, opening the show room after hours to enable us to view at a time that suited us and they were extremely patient guiding us through the many options. The design was excellent making use of all the available space and it works brilliantly as the… Read Full Review

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★★☆☆☆

“Better out there for the price”

Written on: 07/08/2014 by Robb442 (1 review written)

We ordered a kitchen through a recommendation from our builder. The initial sales person was very patient. However, he insisted on giving us a price there and then - and in fact took 45 minutes to get to the figure. We said tell us in a few days that's fine, he insisted on a price. We agreed to the price. We paid the deposit. We then had a few changes with the final surveyor. We then got a shock as they wanted more money despite us removing items 2 weeks before the kitchen was due to be… Read Full Review

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★★★★★

“Excellent new kitchen from Optiplan”

Written on: 04/08/2014 by bluemike1676 (1 review written)

We couldn't decide between John Lewis and Optiplan for our new kitchen. In the end we plumped for Optiplan and haven't been disappointed. The designer was insightful and made many great suggestions while also listening to our needs and preferences. The installation was impeccable and the granite worktops are fabulous. Highly recommended… Read Full Review

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★★★★★

“Outstandng product and Service”

Written on: 29/07/2014 by grantstrachan (1 review written)

Despite Optiplan appearing more expensive at the initial quote stage, They undoubtedly offered the best product when we looked to do our kitchen. The ordering and installation process was smooth and out fitter was outstanding, going above an beyond to make sure that we had a quality fitted product, nothing was too much trouble. In comparison to other suppliers the units were more expensive but the fitting costs were much cheaper, added to that Optiplan matched an internet price for our… Read Full Review

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Optiplancamberley's Response to grantstrachan's Review

Written on: 29/07/2014

Thank you for your valued feedback - it's much appreciated and we're very pleased you were happy with the service received from Optiplan in Camberley

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★★★★★

“An excellent process and result.”

Written on: 27/07/2014 by Walker48 (1 review written)

We are very pleased with our new Optiplan kitchen. The design, manufacture and installation processes were very thorough and professional. We have no hesitation in recommending Optiplan… Read Full Review

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Optiplancamberley's Response to Walker48's Review

Written on: 28/07/2014

Glad you were happy - thank you for your kind review - Optiplan (Camberley)

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★★★★★

“SECOND KITCHEN FITTED BY OPTIPLAN”

Written on: 05/07/2014 by DavidTilbury (1 review written)

I used Optiplan to refit my kitchen in High Wycombe four years ago, and also used their recommended builder. I was extremely satisfied with the services provided by the local Optiplan branch at Booker and their designer. Prices compared with other estimates received from John Lewis and Moeben. The builder, Mark White, was excellent too, and the whole process was clear and reliable. Optiplan was chosen and the result was very good. The payments required were clearly set out and I knew where I… Read Full Review

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★★★★★

“bespoke optiplan kitchen”

Written on: 28/06/2014 by 442Jenkins (1 review written)

We had a kitchen designed,made and fitted by optiplan and are more than happy with the final results and would recommend them with no hesitation. We would like to thank all at the Camberley branch for their great customer service and attention to detail,also the design team and the kitchen fitter for the hard work carried out on site, again to all at optiplan a very big thank you… Read Full Review

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★★★★★

“Optiplan Thatcham - Well Done”

Written on: 27/06/2014 by fred128 (1 review written)

Marcia Macgregor at Optiplan Thatcham is a great asset to Optiplan, no high pressure sales tactics, Marcia listened to our requirements and came back to us with a great design first time, we were given samples of the cupboards and worktop to make sure it suited and for the quality of the kitchen we were also given a fair price. The quality of the kitchen was exactly what we had hoped for and the installation went without a hitch. Overall we were very pleased from start to finish and I would… Read Full Review

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★★★★★

“Great advise, great service and a quality product.”

Written on: 25/06/2014 by retingham100 (1 review written)

Wow, all of the above were met, from the moment we entered the Swindon showroom and were greeted by an advisor we felt we were in the right place. No pressure selling just a relaxed atmosphere with sound advise. We had a plan in mind but the advisor hepled develop this and steered us through the many scenarios. Our kitchen breakfast room is large and an interesting shape and we needed to bring both ends tomgether, the first site visit by him introduced us to the idea of a 'peninsular' as… Read Full Review

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★★★★★

“simply the best”

Written on: 24/06/2014 by peppard (1 review written)

If you want the best then just go to the best---at Optiplan, Thatcham… Read Full Review

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★★★★★

“great design and service”

Written on: 18/06/2014

After chancing on an Optiplan showroom in Thatcham, with only a vague intention of replacing my old kitchen, I found a design I loved. I looked elsewhere only to confirm that the quality of construction and standard of finish offered by Optiplan far exceed competitors. From our first meeting I had every confidence in Marcia Macgregor, who was sympathetic to my personal requirements and suggested a design that suits my needs and my living space perfectly. Optiplan kept to their time schedule… Read Full Review

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★★★★★

“workmanship and site supervision”

Written on: 12/06/2014 by blHead16 (1 review written)

The Camberley branch helped us with the overall design, afterwards the company surveyor visited us and carried out a full survey The Camberely branch advised us on the type of units and worktops would suit our kitchen size. They also advised on the contractor to strip out the kitchen and prepare the walls ready for the new units. We also required new flooring and the branch put us in touch with a flooring company they used for the last 20 years. However, once works commenced I acted as the… Read Full Review

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★★★★★

“Optiplan Kitchen (Thatcham)”

Written on: 28/04/2014 by IanandJan (1 review written)

Having stumbled upon Optiplan at the Thatcham Garden Centre quite by chance, this proved to a real gem. MARCIA listened to what we wanted and made suggestions that other companies failed to see were even a possibility. The Surveyor was precise and spot on. Even the delivery drivers we courteous, careful and professional. The fitters, DARREN and MARTIN were truly skilled craftsmen who created our 'artist impression' into the functional reality. We cannot fault Optiplan; everything happened as it… Read Full Review

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Thatcham3's Response to IanandJan's Review

Written on: 13/05/2014

Happy to help Mr and Mrs Quelch,
Kind regards,
Marcia (Thatcham Optiplan)

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★★★★★

“Exceptional Service and a quality kitchen at a fair price”

Written on: 22/04/2014 by PouyanZ (1 review written)

I bought a kitchen from Optiplan in Knaphill. The Salesman went out of his way to understand our requirements and to guide us through the various options available to us. If you are after a truly tailored service, with a professional approach, I would highly recommend you get in touch with them. We are extremely pleased with the final product, and cannot believe we were able to purchase such a high quality kitchen, at a reasonable price… Read Full Review

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★★★★★

“Great service from Camberley optiplan”

Written on: 15/04/2014

Bought my kitchen fron camberley optiplan. Very happy with the service provided right from the initial consultation to installation. At point of consultation the sales advisor had some great ideas that other companies did not suggest and this made a real difference to the design of the kitchen. Happy with the overall price. I think people will be surprised at the prices Optiplan can do compared to some other less quality kitchens from the competition. Installation was easy and quick with… Read Full Review

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★★★☆☆

“Still having installation. Not going great”

Written on: 13/04/2014 by 256Ortega (1 review written)

The sales process was good and, as others have said, the designer really listened. We were sent a visual impression, although he didn't seem able to produce them on site, and where we made changes a new impression wasn't produced - so it was different to the final plan. We were also disappointed that, after spending a significant amount of money, no samples of chosen cupboard or work surface finish were provided. So in choosing other finishes we had to keep going backwards and forwards to the… Read Full Review

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Bdeasy's Comment

Written on: 18/06/2014

I am sorry to hear you were unhappy initially with your installation, but I am pleased to hear that the issues have now been resolved to your satisfaction
Bernard Deasy
Managing Director

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