Optiplan Reviews - www.optiplankitchens.co.uk

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★★★★★
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Latest Reviews

★★★★★

“Our first Optiplan kitchen and a great success!”

Written on: 01/05/2015 by MarieandJohn (3 reviews written)

Our neighbours recommended Optiplan to us and we decided to visit the Basingstoke showroom as being one of the largest one in the area where we live. We have a small galley type kitchen and wanted to refit it in order to make the most of the small space. We were not sure what we were looking for as this was our first new kitchen but the extensive range of displays in the showroom coupled with the help of an extremely knowledgeable and experienced designer meant that deciding what would work… Read Full Review

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★★★★★

“Our first Optiplan kitchen and a great success!”

Written on: 01/05/2015 by MarieandJohn (3 reviews written)

Our neighbours recommended Optiplan to us and we decided to visit the Basingstoke showroom as being one of the largest one in the area where we live. We have a small galley type kitchen and wanted to refit it in order to make the most of the small space. We were not sure what we were looking for as this was our first new kitchen but the extensive range of displays in the showroom coupled with the help of an extremely knowledgeable and experienced designer meant that deciding what would work… Read Full Review

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★★★★★

“Totally Awesome”

Written on: 27/04/2015 by Prebb (1 review written)

I cannot praise Optiplan enough when having a new Kitchen installed following an extension to my house. From the showroom staff in the Camberley branch, through to the actual installation, the whole experience was fantastic. The people in the showroom were a delight and they paid particular attention to my requirements and offered extremely useful alternatives and suggestions, the lady also totally professional in ensuring the process was seamless. When it came to the install I cannot rate them… Read Full Review

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Optiplancamberley's Response to Prebb's Review

Written on: 30/04/2015

Thank you so much for the great feedback - much appreciated! Enjoy your new kitchen! Optiplan Camberley

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★★★★★

“Great Quality Kitchen”

Written on: 06/03/2015 by Guadalupe364 (1 review written)

From start to finish Optiplan have been a pleasure to work with. We had quotes from three different companies and Optiplan were by far the most competent in creating our design with first class graphics. Neil had good vision and was very professional in his approach. The showrooms were well presented and gave us great ideas, all dates were adhered to and any questions we had we dealt with very quickly. Having the units fully assembled made the fitment much quicker, we are extremely happy with… Read Full Review

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Optiplancamberley's Comment

Written on: 07/03/2015

Thank you for your very kind review. Enjoy your new kitchen! Neil at Optiplan Camberley

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★★★★★

“Excellent design and service”

Written on: 06/03/2015 by Trystan345 (1 review written)

We were recommended to the Twyford branch as we had heard such good things about James and the team there. We weren't disappointed. From the start, they were friendly, efficient and helpful. Nothing was too much trouble and importantly, the knowledge and advice given during the design was excellent. James understood what we wanted from our kitchen in terms of looks and ease of working as we are keen cooks. The fit was efficient and now all is installed we are thrilled with the end result and… Read Full Review

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★★★★★

“Very happy couple”

Written on: 28/02/2015 by JennieDay (1 review written)

Have just got home from the Thatcham branch where we have just ordered our new kitchen. This has been the most enjoyable experience. the person I dealt with has been superb, friendly, efficient and very helpful, but never pushy - a person who really cares about potential customers. Really excited about getting our new kitchen installed. Will update you on completion to confirm that this service is carried through. … Read Full Review

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Thatcham3's Response to JennieDay's Review

Written on: 03/03/2015

Thank you Jennie, i can't wait to see a photo when it's completed.
Marcia - Thatcham

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★★★★★

“Positive experience to planning my kitchen”

Written on: 24/02/2015 by BMurray (1 review written)

From first entering to browse the display kitchens, I was met with informed enthusiasm. The following process of planning the kitchen has taken several visits and conversations, but at no time have I been made to feel a nuisance. All hurdles have been removed with helpful resourcefulness. This is the second kitchen I have bought through Optiplan in Thatcham and I would recommend anyone planning a new kitchen to visit and talk through their vision… Read Full Review

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Thatcham3's Response to BMurray's Review

Written on: 25/02/2015

Thank you, I can't wait to see the finished result. Kind regards, Marcia.

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★★★★★

“We are very pleased with our new kitchen”

Written on: 03/02/2015 by TTTT506 (1 review written)

We recently had a new kitchen designed and fitted by Optiplan. We looked at a number of kitchen companies before choosing Optiplan We went with Optiplan for a number of reasons. Firstly the service we received from Optiplan Camberley branch was superb. Their designer spent a great deal of time with us and really helped us configure and design our lovely kitchen. The Camberley team were very helpful and supportive throughout the design and installation process. You felt that you could trust… Read Full Review

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Optiplancamberley's Response to TTTT506's Review

Written on: 03/02/2015

Thank you for your feedback. It is greatly valued!
From the Optiplan 'Camberley' Team

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★★★★★

“Pleasure doing business”

Written on: 31/01/2015 by Jpi2411 (1 review written)

We are talking here about the design phase only as the kitchen is still to be fitted, but dealing with Marcia is an example of what good service is all about. She listens to what we want, she delivers what she says she is going to do and on time, she communicates well, she advises and suggests ideas, she puts up with indecisive people who change their minds namely us, and additionally she is a very nice person with a good sense of humour. The right blend of business like, efficient, and… Read Full Review

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★★★★★

“Excellent freindly service”

Written on: 31/01/2015 by Lovesinging (0 reviews written)

Having researched the sort of kitchen I wanted I visited several salesrooms. Optiplan at Thatcham proved to be the most friendly and helpful of them all. Not at all pushy and the sales lady really listened. When I viewed the pictures and plan it was just what I wanted, nothing forgotten and lots of great ideas. It didn't matter that I was having the kitchen extended, early planning was still an option. After all who wants to be months without a kitchen? Other companies wouldn't plan until after… Read Full Review

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★★★★★

“Kitchen Design at its Best”

Written on: 28/01/2015 by LisaYoung (1 review written)

After trawling round kitchen showrooms and talking to kitchen designers we were really disappointed as we had no enthusiasm for our new kitchen. After a recommendation to go and see Marcia in Thatcham we were still sceptical, however we were wrong. Marcia put myself and my family at ease immediately, discussing my wish list and listening to our priorities. All our requirements have been fulfilled and the attention to detail from concept to design has been priceless. We are looking forward to… Read Full Review

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★★★★★

“Fantastic kitchen and Utility Room”

Written on: 28/01/2015

We recently had a new kitchen and utility designed and installed by Optiplan. The finished result is better than we could have hoped. The quality of the units is first class and the installer who fitted our kitchen went out of his way to do the very best job possible. Nothing was too much for him. Any problem he came across was dealt with efficiently and the end result is a fantastic kitchen. It has transformed the way we use our home; we find ourselves living in the kitchen. The granite… Read Full Review

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Optiplancamberley's Comment

Written on: 28/01/2015

Thank you for your very kind review! From Optiplan Camberley

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★★★★☆

“Fabulous practical advice”

Written on: 25/01/2015 by Reedv86 (1 review written)

They recently advised us on a new kitchen for our extension. They listened really carefully to what we wanted to achieve and gave us great practical family friendly advice designed to achieve our objective. Optiplan now have a lot to live up to when it comes to installation to successfully follow in her footsteps!… Read Full Review

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★★★★★

“Excellent Kitchen Design Service”

Written on: 21/01/2015 by Michyj (1 review written)

We were planning a kitchen extension and had a challenging kitchen space to utilise because of the number of doors into the room leaving us with not a lot of wall space. We had had another company visit to look at some design options but what they produced was very disappointing and wouldn't have worked at all. Friends of ours recommended we visit Marcia at Optiplan (Thatcham) so we booked an appointment. Marcia was very professional and lovely to work with. She asked all the right questions… Read Full Review

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★★★★☆

“Good job”

Written on: 21/01/2015

We had our kitchen completely refitted by optiplan Camberley. They listened to what we wanted and then made the best use of our space. It took us several months to make the decision to go ahead. During this time they just emailed to see how we were getting on. Once we paid the deposit everything happened on time and with good communication. During the process we decided to install a water softener too, optiplan had a company they recommended. We also changed our mind about the tap, going for a… Read Full Review

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★★★★★

“We are delighted with our kitchen”

Written on: 18/01/2015 by vicf (1 review written)

It has been a pleasure dealing with you and Optiplan. Right from the start coming to your showroom and talking things over we felt totally at ease. Never at any time did we feel pressurised into making a decision and you gave us options regarding price levels so we could match our budget which we very much appreciated. Delivery was on time and although a couple of defects were noted these were dealt with quickly and efficiently. We used our own fitters and they had no trouble in the fitting of… Read Full Review

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★★★★★

“Great Kitchen Design - Exceeding our Expectations”

Written on: 11/01/2015 by MLedran (2 reviews written)

We had been looking for a new kitchen for a few weeks when we were recommended to Optiplan- Thatcham. Marcia was fantastic, she came to our house to measure up and interpreted our requirements brilliantly. The design we discussed at the time was brought to life and when we returned to the showroom to discuss the project Marcia went through every detail and explained the price make-up very clearly and openly (unlike many we've come across). Yes, as you may expect, Optiplan aren't the cheapest… Read Full Review

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★★★★★

“Great Kitchen Design - Exceeding our Expectations”

Written on: 11/01/2015 by MLedran (2 reviews written)

We had been looking for a new kitchen for a few weeks when we were recommended to Optiplan- Thatcham. Marcia was fantastic, she came to our house to measure up and interpreted our requirements brilliantly. The design we discussed at the time was brought to life and when we returned to the showroom to discuss the project Marcia went through every detail and explained the price make-up very clearly and openly (unlike many we've come across). Yes, as you may expect, Optiplan aren't the cheapest… Read Full Review

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★★★★★

“Utility Room Refurbishment”

Written on: 31/12/2014 by GeoffandJulia (1 review written)

This was the second part of our Kitchen Refurbishment Project, the first part being the kitchen itself which we had done some 18 months ago - also by Optiplan Camberley. Overall, the project is now complete and fully meets our original expectations. The choice of Pippy Oak is perfect since it shows a much more natural wood with its distinct knots and grain. The doors are solid wood with dove-tail joints. Yes there were some issues, as you could expect with such a large project, but they were… Read Full Review

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★★★★★

“Optiplan Camberley were excellent!”

Written on: 18/12/2014 by jktoris (1 review written)

We were recommended Optiplan Camberley by our builders and having met them (along with several other independent and nationwide companies) it was an easy decision to use Optiplan. The staff at Camberley were really helpful and able to answer all our questions and advise on what we wanted to do. They also helped with some last minute changes that we asked for without charging the earth for these. I'm not particularly keen on doing reviews unless I genuinely feel I've received a good service… Read Full Review

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