Optiplan Reviews - www.optiplankitchens.co.uk

★★★★★
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Latest Reviews

★★★★★

“Optiplan Camberley”

Written on: 14/07/2016 by GWileman (1 review written)

We absolutely love our new Optiplan Genoa Cream Gloss kitchen from the Camberley branch. The service we received from the branch was superb - a great example of good customer service. Their expertise in designing the best layout and use of space has resulted in our dream kitchen and we wouldn't change a single thing. The fitter was also excellent and took real pride in his work. We were also impressed with all the other tradesmen who were involved. We would not hesitate to recommend Optiplan… Read Full Review

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★★☆☆☆

“Product Issues - Buyer beware (Westbury Ivory)”

Written on: 27/06/2016 by Daughertyjx168 (1 review written)

Like many reviews, service excellent, nicely presented showrooms and extensive range. Installation team outstanding not to mention the surveyor who with some recommendations came up with an improved design. End result we were very happy. So what is the problem...Installed January 2013 we noticed in February this year one of the doors had delaminated that is the foil skin had come away from the door leaving a bubble effect. Replaced under warranty (not fitted mind you that will cost you over… Read Full Review

Lindahinchliffe's Comment

Written on: 05/07/2016

We are really disappointed to hear that you are unhappy with the service received but are sure this can be resolved if you could please contact us. Please ask for me when you call, I am the Finance Director of Optiplan Kitchens, my name is Linda Hinchliffe. Thank you.

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★★★★★

“Kitchen by Optiplan Reading”

Written on: 24/06/2016 by Jasperliveson (1 review written)

After waiting ten years, I finally got to have my new kitchen. Pam the designer guided me through the process of selecting my kitchen. Would not change anything, its like living in a new house. Upset the cats the building work, but they are back to normal. Impressed with the quality of the units and a flawless installation. … Read Full Review

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★★★★★

“Optiplan Wokingham - Superb Service”

Written on: 20/06/2016 by niceday404 (1 review written)

An excellent experience all the way from design to builder recommendation, delivery, installation and after sales service. Staff are helpful, knowledgeable and flexible. No restrictions to standard sized units and construction quality is first class. All deadlines were met or bettered. I would have no hesitation in recommending Optiplan Wokingham… Read Full Review

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★★★★★

“Wow”

Written on: 15/06/2016 by DarbyKrystal (1 review written)

I have been looking at getting a new kitchen for over a year. I visited different kitchen suppliers, but felt that I was just getting the same old design that my old kitchen has. I then visited Optiplan Thatcham and found a wonderful kitchen designer. I said I wanted a wow, I wanted something totally different to what I had, and that's exactly what the person I dealt with did. The design is fantastic, allowing me to have an island which is something that all the other kitchen suppliers… Read Full Review

Marcia.at.thatcham's Response to DarbyKrystal's Review

Written on: 18/06/2016

Thank you, I can't wait to see the finished result.
Kind regards,
Marcia.

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★★★★☆

“Optiplan Basingstoke”

Written on: 08/06/2016 by Gauthier384 (1 review written)

Very professional and thorough. All issues raised were dealt with promptly… Read Full Review

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★★★★★

“More than happy with our Optiplan utility room”

Written on: 19/05/2016

We returned to Optiplan Twyford when looking to replace the units in our utility room, we had purchased our kitchen from them 15 years ago and have been extremely happy with it. After visiting other local kitchen suppliers to look at options, it was so refreshing when we returned to Optiplan and were greeted with the normal ' not a problem, anything is possible' attitude of the Optiplan staff. After a visit from the same salesman from whom we purchased our kitchen (and that does show… Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/05/2016 by Miranda1947 (1 review written)

It's rare that you receive such good service from one organization across all the people you deal with, but Optiplan did just this for our new kitchen. Every step of the way was made easy, from the design to the technical plan to installation and after care. I expected the price to be very high, but we priced the kitchen with B&Q and there was not much difference between the two (but I prefer the quality from Optiplan)… Read Full Review

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★★★★★

“Optiplan kitchens Camberley”

Written on: 24/04/2016 by Gissellef156 (1 review written)

I had clear ideas of what I wanted in my new kitchen which is what he worked with. Once he walked me through my ideas I realised they didn't really work and wouldn't look how I wanted it too. But he came up with some fantastic ideas, I must of changed the design 3 or 4 times but nothing was too much bother for him. I ended up full circle and going with his original ideas but he allowed me to get there on my own going through the process myself, but given good sound advised along the way. It's… Read Full Review

Optiplancamberley's Comment

Written on: 25/04/2016

Thank you for your very kind review - I'm glad the design and space is working well for you. Best regards, Neil

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★★★★★

“Fantastic kitchen”

Written on: 20/04/2016 by SueLindPar (1 review written)

From the introductory look round at Camberley showroom to completion, everything went without a hitch. The design was fantastic with everything I wanted. The client was informed by phone call every step of the way, from contractors doing the plastering and electrics to the fitter completing the job. The craftsmanship of the units is exemplar and everything is covered by a guarantee. I will have no hesitation in recommending Optiplan kitchens to anyone, go and have a look, you will not be… Read Full Review

Optiplancamberley's Response to SueLindPar's Review

Written on: 21/04/2016

Thank you for your kind review - we hope the design and space is working well for your. Best regards Neil

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★★★★★

“A stunning kitchen ”

Written on: 14/04/2016 by Claire.C (1 review written)

We chose Optiplan Camberley to design and install our new kitchen and we certainly didn't regret it! There were numerous iterations design wise over a lengthy period of time while we changed the position and size of our kitchen until together with the designer we came up with something that really worked for us. We even had to make some quite big last minute adjustments once the structural engineer had finalised measurements, but this wasn't a problem. The delivery and installation went… Read Full Review

Optiplancamberley's Response to Claire.C's Review

Written on: 18/04/2016

Glad you are enjoying your new kitchen. Thank you for your kind review! Neil

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★★★★★

“Optiplan Camberley - Brilliant!”

Written on: 09/04/2016

The team at Optiplan Camberley are incredibly professional, proactive and knowledgeable. Unlike some kitchen 'designers' who leave you feeling like you have had to do their job for them, the Camberley team listened to our brief and challenged some of our wish list in the interests of practicality, budget and overall look. From design through to installation and aftercare it has been a complete pleasure to work with Optiplan to achieve our dream kitchen. Thank you so much… Read Full Review

Optiplancamberley's Comment

Written on: 18/04/2016

Thank you for your kind review - glad you are enjoying your new Optiplan kitchen! Neil

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★★★★★

“Brilliant Service”

Written on: 08/04/2016 by anything2016 (1 review written)

We had a kitchen designed and fitted by Optiplan Thatcham about 3 years ago. We thought the designer was brilliant and went out of her way to ensure we had excatly what we wanted and have been so happy with the new kitchen that we have asked her to quote for an update to our utility room. Would highly recommend Optiplan in Thatcham… Read Full Review

Marcia.at.thatcham's Response to anything2016's Review

Written on: 11/04/2016

Thank you for your lovely review.
Kind regards,
Marcia - Thatcham

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★★★★☆

“Kitchen renovation”

Written on: 07/04/2016 by njhffc (1 review written)

The Camberley Optiplan office provided a bespoke design that picked up all our requirements in a small kitchen and developed a number of options for us to consider. This included provide design advice and opening up the living space with the removal of an internal wall. The design software used brought it to life and the works commenced as stated, which happened very quickly. All the fitters, plasterer, and electrician etc worked as a team and the various elements were coordinated well despite… Read Full Review

Optiplancamberley's Response to njhffc's Review

Written on: 18/04/2016

Thank you for your very kind review - glad the design is working well for you! Neil

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★★★★★

“So glad we chose Optiplan”

Written on: 06/04/2016 by 175Powell (1 review written)

We bought our house from new almost 11 years ago, the kitchen was easy on the eye but had not utilised the space at all, so in the space of 11 years 3 children later we had outgrown our kitchen cupboards!! We used the windlesham branch and from start to finish were just the best! They planned our kitchen just how we wanted it but gave us advice & their expertise, I knew we had made the right choice! The kitchen began in the February half term and all the staff, the fitter, electricians… Read Full Review

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★★★★★

“After having a kitchen fitted used them again for a study”

Written on: 06/04/2016 by 94Cantrell (1 review written)

Five years ago we had a kitchen fitted by Optiplan and were really pleased with it. The quality and the fitting were excellent and it still looks like new. Recently we were looking to have a study fitted and found out that Optiplan do these too. After a couple of false starts where we couldn't seem to get any information, we finally dealt once again with the designer at Thatcham who had designed our kitchen. She made a site visit and came up with a lovely plan which we tweaked a little. Study… Read Full Review

Marcia.at.thatcham's Comment

Written on: 07/04/2016

Thank you, i cant wait to see the finished result.
Kind regards,
Marcia

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★★★☆☆

“De-lamination of Foil Face”

Written on: 06/04/2016 by JaylenDean (1 review written)

Three years ago we purchased our kitchen and after exhaustive comparisons decided on Optiplan. Service, installation and overall value for money would score like many reviews in the 4-5 bracket however, one of the door skins like another reviewer has come away from the core. The edges remain sealed and with no visible evidence to explain why this has happened we have become nervous about the remaining 25 doors and becomes a daily ritual of tapping and checking each door, bad batch comes to… Read Full Review

Sandy1201's Comment

Written on: 06/05/2016

This happened us and in the end we had to have all doors replaced. Optiplan hit very stroppy with us which really annoyed me as it wasn't our fault. Since they replaced them we have had to have some others replaced also and the quality is 100% better and these were from Howdens. I would NEVER go to Optiplan again.

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★★☆☆☆

“Optiplan.............Without the plan !!!”

Written on: 12/03/2016 by bj23 (1 review written)

After viewing all of the different kitchens on offer, from B&Q, Wren, Homebase, Wicks, Magnet and Optiplan. We decided to go with Optiplan as they are based in Basingstoke and seemed to be very professional, even if they were the most expensive! I had my own fitters, which Optiplan did question and try to put us off in order to book their own. Yet who I chose had brilliant reviews and over 30 years experience! So after measuring up twice and double checking everything we placed the order… Read Full Review

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★★★★★

“Kichen ”

Written on: 12/03/2016

We have just had a large kitchen extension and Optiplan in Thatcham made it a delight! It looks wonderful and there was no one pushing us too much. We were given plenty of time and someone came out and saw out old kitchen and understood completely our style and what would suit us. The colours and all the little extras took us a time to decide and we went back several times and were always welcomed. When we were not able to afford all the units we originally intended there was not a fuss and… Read Full Review

Marcia.at.thatcham's Comment

Written on: 14/03/2016

Hi,
Thank you so much for your lovely review - the photo's look fantastic!
Kind regards,
Marcia

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★★☆☆☆

“Wish we had chosen an alternative supplier”

Written on: 09/03/2016

We have just celebrated our fourth year in our new bungalow. Absolutely delighted with the move with the exception of our kitchen. Over the years we have had seven different kitchen, initially in our starter homes they were basic budget kitchens and in our two previous houses they were designed and fitted by specialist companies. When we were buying our curren home we were given the choice of two suppliers optiplam and a national supplier who primarily supply the building industry. We… Read Full Review

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