Optiplan Reviews - www.optiplankitchens.co.uk

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Latest Reviews

★★★★★

“OPTIPLAN THATCHAM - Absolutely the best”

Written on: 07/02/2016 by J.Tate (1 review written)

Optiplan Thatcham - designed and built our kitchen with personal care and attention you would think the kitchen was their own! The THATCHAM Team were fantastic - nothing was too much trouble, we were never pressured into making a decision and if we changed our mind it was never an issue. From the very first visit to the Thatcham Showroom to the home visit we were made to feel special. The designer listened, understood our specific needs and offered a range of ideas and through the iterative… Read Full Review

Thatcham3's Response to J.Tate's Review

Written on: 08/02/2016

Thank you so much, will enjoy making many more beautiful lemon cakes in your new kitchen! It was fab.
Kind regards,
Marcia - Thatcham

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★★★★★

“the person I dealt with in Reading was fantastic”

Written on: 04/02/2016 by Mummabowers (1 review written)

the person I dealt with  in the Reading branch has done an amazing job designing our new kitchen. It is completely transformed and I still find I have to pinch myself that it's ours. It's beautiful. The design is superb and we have everything we could ever dream of. The installation was faultless and it all fitted like a dream. We have had comments from our friends like "this should be in a magazine" "it's like a showroom" "I have real kitchen envy now" and lots and lots of "wows" If you… Read Full Review

Pamskitchens's Response to Mummabowers's Review

Written on: 04/02/2016

Thank you so much for your lovely comments and I am delighted that I have designed your "dream" kitchen that you will enjoy for many years to come.

Pam Watts, Reading Branch Manager

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★★★★★

“Experience with Optiplan Farnham showroom.”

Written on: 04/02/2016 by SallyandJonathan (1 review written)

We were recommended to Optiplan by some friends and so glad they did. From our first visit to the showroom up until the final fitting we had excellent service. The design ideas were very imaginative and have worked really well. The quality of the units is really first class, and the fitter took exceptional care. We are thoroughly enjoying our new kitchen and there is nothing we would like to change… Read Full Review

Optiplan's Response to SallyandJonathan's Review

Written on: 09/02/2016

Thank you for your invaluable feedback, we are really happy that you had excellent service from start to finish and that you are thoroughly enjoying your new kitchen.

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★☆☆☆☆

“we went to optiplan for a quality kitchen designed and...”

Written on: 02/02/2016 by Baughurst (1 review written)

we went to optiplan for a quality kitchen designed and fitted by a company who on their website say they exceed expectations. Joke they do not even manage to achieve their designs. We have paid £30000 for a kitchen and are left with a fridge which the cannot open properly because deigners did not take into account the opening widths, a cupboard door which does nor close because designers did not take into account the amount of rrom required for a bin and waste disposal and we have been told… Read Full Review

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★★☆☆☆

“Poor project management”

Written on: 28/01/2016

In early 2015 I had my Optiplan kitchen designed at the Thatcham showroom. Installation started at the end of April and was finally finished in December. What I liked about Optiplan: The showrooms with a wide range of layouts, cabinet types and finishes. A good discount offer plus appliance pricing competitive with internet suppliers. The quartz worktops supplied and fitted by Granite Dynamics. What I didn’t like about Optiplan: The kitchen design method. The layout was created manually… Read Full Review

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★★★★★

“Selecting and ordering 2 kitchens and a utility room...”

Written on: 26/01/2016

Organising a self build house which is big enough to have two kitchens in it can be stressful to say the least, until I went back to the Optiplan centre at Twyford. The service and professionalism was perfect. Meeting times were arranged to suit our very hectic business life, the ideas on new products and the speed of turn around has made the whole experience a pleasure rather than another headache. many thanks … Read Full Review

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★★★★★

“Optiplan Fitted Kitchen”

Written on: 06/01/2016 by crowthornejez (1 review written)

We have been very pleased with the level of service provided by Optiplan in relation to the design, supply and installation of our kitchen. The Basingstoke office were receptive, professional and kept us fully engaged and informed throughout the process. The fitter was excellent - friendly, clean and tidy and good workmanship. He also tied in very well with the building works going on at the same time. The kitchen has been in for over 3 months now and we have had no issues… Read Full Review

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★★★★★

“Go with Optiplan”

Written on: 03/01/2016 by ReinaCarson284 (1 review written)

Great service and expertise from the person I dealt with and all the team at the Reading branch. I thought about using another company but I am so pleased I used Optiplan. The quality of the advice and patience shown over the selection period was second to none. The end result is the kitchen looks fantastic and the quality of the units really makes a difference. Give Optiplan a try you won't regret it… Read Full Review

Pamskitchens's Comment

Written on: 05/02/2016

Thank you for choosing Optiplan and leaving an excellent review. I am very pleased to have been able to help you with your choice and design.

Pam Watts, Reading Branch Manager

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★★★★☆

“New kitchen for Christmas”

Written on: 27/12/2015 by zipppy (1 review written)

We initially approached Optiplan four years ago whilst considering a new kitchen. Their professionalism at the time made our decision an easy one to choose them when the time was right for us to install and plan our kitchen. In the showroom, nothing was too much trouble and the person I dealt with gave us some good advice for our kitchen planning. We did end up choosing something completely different to what we had originally had in mind and we are delighted with the end result. It is very… Read Full Review

Optiplancamberley's Response to zipppy's Review

Written on: 29/01/2016

Thank you for your kind review - enjoy your new kitchen! from Optiplan Camberley

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★★★★☆

“Replacement Kitchen Camberley November 2015”

Written on: 22/12/2015 by Roncockram (1 review written)

From the outset the person I dealt with and his team from the Camberley office was friendly, knowledgeable and happy to accommodate our evolving plans.He  is more professional salespeople I have come across in years - and I should know as I used to be a sales trainer. Because of a water leak in the kitchen solid floor, our project was significantly delayed in order to drying out the extensive areas affected. Optiplan assisted greatly by being able to reschedule the delivery several times… Read Full Review

Optiplancamberley's Response to Roncockram's Review

Written on: 04/01/2016

Thank you so much for your very kind review - Happy New Year from all at Optiplan Camberley!

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★★★★★

“Very pleased”

Written on: 20/12/2015 by Taphouse (1 review written)

A very Professional service from start to finish. The Camberley showroom talked us through all options before making our choice. Everything was scheduled and went to plan. The fitter removed the old kitchen without too much hassle and the electricians, gas and fitter worked together to install our fabulous new kitchen. Any queries we had were dealt with ASAP nothing was too much trouble. We would not hesitate to recommend Optiplan to anyone who wants a new kitchen… Read Full Review

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★★★★★

“Cream of the crop!”

Written on: 17/12/2015

Delighted with our new kitchen and the added value it has made to our house. The quality of workmanship has ensured many compliments from visitors and the design has ensured that we can enjoy it as the centre of our home. With plenty of workspace, good storage facilities and clean lines it is a pleasure to use. Optiplan enable you to maximise the space you have as they custom make your kitchen so you are not reliant on already manufactured units. Very helpful ideas and design guidance given by… Read Full Review

Chb1's Comment

Written on: 11/01/2016

Thank you very much for your lovely feedback.
We are very pleased that you are delighted with your new kitchen.

Happy New Year,

Claire and the team at Optiplan Wokingham.

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★★★★★

“Super Kitchen Designed and Installed”

Written on: 16/12/2015 by OptiplanReview (1 review written)

We ordered our kitchen through the Camberley Showroom of Optiplan. The service we received from them was truly excellent, notably the advice given and the patience shown as the design was perfected over several lengthy sessions. The fitting of the kitchen went smoothly and the fitter was very accommodating. The Installations Office team was also very helpful and efficient. Our new kitchen looks fantastic and everyone who sees it goes "Wow!"… Read Full Review

Optiplancamberley's Response to OptiplanReview's Review

Written on: 17/12/2015

Thank you so much for your very kind review! We hope you enjoy your new kitchen!

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★★★★★

“Professional Quality Kitchen with excellent Customer...”

Written on: 16/12/2015 by Twyfordlad (1 review written)

I recently purchased a Westbury Shaker Kitchen from the local Optiplan showroom in Twyford Berkshire. Right from the outset the experience with the Twyford showroom was good . No hard sale and flexible regards both modifications and payment. Communication was regular, we had two visits from the technical surveyor to ensure dimensions etc were accurate. Even in the lead up to Christmas they were willing and able to rearrange the delivery and installation due to our builder being behind schedule… Read Full Review

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★★★★★

“Great looking and useable new kitchen”

Written on: 11/12/2015 by Edmond18 (2 reviews written)

The hardest bit was the choosing of the new kitchen with such a lot of choice on the market. The Optiplan Camberley showroom were very supportive, patient and helpful in making suggestions without being pushy. Their suggestions really helped make the best use of our new peninsula. The main reason we went with Optiplan apart from the quality of the kitchens was to have it all managed under one roof. The fitters were excellent, nothing was too much bother for them. Even though one of the… Read Full Review

Optiplancamberley's Response to Edmond18's Review

Written on: 17/12/2015

We're glad you are enjoying your new kitchen - thank you for your very kind review!

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★★☆☆☆

“Too many errors”

Written on: 08/12/2015

The builders they use were very messy. The boss said he'd be round every day but we never saw him and he said we wouldn't have to pay until it was all finished but then billed us 50% 2 days into the job! Designer ignored specification for freezer, charged extra to sort it out and complained to my wife about my negotiating tactics. Designer also got it wrong about how the extractor would install, leaving us with something we think is unsightly. We ordered a microwave grill but the model number… Read Full Review

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★★★★★

“Replacement Silestone Quartz Worktop”

Written on: 04/12/2015 by Oakfield_2015 (1 review written)

Our kitchen had a beech worktop which, due to the ravages of time and and an almost total lack of maintenance, looked very worn and untidy. The cupboard units and the gas hob were fine, so we decided to replace just the worktop and sink. We were keen to get something that didn't need regular maintenance so that decided us in favour of one of the "quartz" materials. Initially we approached two well known large local companies to discuss our needs, but were disappointed to find that they were not… Read Full Review

Optiplancamberley's Response to Oakfield_2015's Review

Written on: 07/12/2015

Thank you very much for your kind review! We are very pleased that everything went smoothly and you are pleased with the results! From Optiplan Camberley

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★★★★★

“Amazing service - great product”

Written on: 17/11/2015 by Sabrina1986 (1 review written)

We are so please with the work Optiplan did - the person I dealt with was really helpful throughout the process. The 3D plans are just amazing too. The fitting was really well done with great attention to details. I will certainly use Optiplan again and will recommend it to anyone, which I already have done. Very please customers, Knaphill high street… Read Full Review

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★★★★★

“Friendly and professional service at Thatcham Optiplan”

Written on: 21/10/2015 by MFQPatsy (1 review written)

We've been planning our kitchen for a couple of years so I have had plenty of opportunity to research many different kitchen companies. The Optipla units I have chosen are beautifully finished and a sensible price. However it was the designer who really sold Optiplan to me above others such as Neptune and John Lewis of Hungerford. Having dreamed of my perfect kitchen for some time, I obviously had plenty of ideas of my own. She really listened to me to understand exactly how I intended to use… Read Full Review

Thatcham3's Response to MFQPatsy's Review

Written on: 23/10/2015

Thank you for your lovely comments, I'm glad you are happy.
Kind regards,
Marcia - Thatcham Optiplan

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★★★★☆

“High quality, attention to detail”

Written on: 09/10/2015 by KPraine (1 review written)

We're extremely pleased with our kitchen, designed by the Camberley showroom. We'd looked at B&Q, Wickes, Magnet, Howdens, but after reading reviews for these and doing further research, we decided to go with Optiplan and do not regret that decision at all. The quote from B&Q to fit the kitchen was extortionate compared to Optiplan. We sourced our own white goods and sink, which was not a problem. It pays to have all measurements sorted in advance so the kitchen plan is more accurate, then… Read Full Review

Optiplancamberley's Response to KPraine's Review

Written on: 12/10/2015

Thank you so much for your very kind review. We hope you enjoy your new kitchen!

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