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Written on: 12/02/2014
I would like to thank JE JAMES Cycles for their excellent service on delivery and the great bike I purchased, and I would recommend any one to purchase from them. It was the very first time i made a purchase online and they where great very good highly recommend them thank you JEJAMES and all staff… Read Full Review
Written on: 03/10/2013 by Mattman30 (1 review written)
Recieved a cube acid had scratch on crank arm, not really damaged but cosmetically obviously i wasn't happy. Contacted customer services who sorted me out with some compensation enough so that both parties were happy. Customer services supervisor was very understanding and quick to resolve the issue. Would have been 5 star if not for the issue to start however ill give the customer services department 5 star… Read Full Review
Written on: 25/06/2013
Very good price on two rear touring cycle racks required prior to our German tour. They readily responded to our follow-up telephone request for an early dispatch and the goods arrived quickly, having been pushed through the system. Great service, thanks very much… Read Full Review
Written on: 04/06/2013 by jeremy78 (2 reviews written)
Bought couple weeks ago Hybrid Bike last year generation. Packing was really good, bike a bit uncomfortable for me, but it was bought for my son he is happy with it, and I'm happy as well. Thanks, Jeremy… Read Full Review
Written on: 25/07/2012 by passion2pedal (1 review written)
I bought a Ventura Protour Sora compact when the bike arrived it was well packed but there was a few small issues with the set up .. straight away I was autherised to get this sorted by a third party if needed! the bike has been great until recently when my shifter/brake lever packed up .. one phone call and it was replaced. Ok i had to also replace the bar tape but i was planning to do that anyway! I have now started my own online shop and hope of offer such a decent service … Read Full Review
Written on: 18/08/2011 by lenaye (1 review written)
I ordered my bike on Aug 16 evening around 11:45 and the bike arrived today Aug 18 before noon. Even though the website said it would take around 5 working days, this was incredible. Furthermore, the bike I ordered was the cheapest anywhere on the web and they offered free delivery. However, when assembling the bike I noticed that the cable for the front disc brakes were assembled incorrectly, so I had to remove it back re-assemble it properly. A small price to pay for very fast service, I… Read Full Review
Written on: 16/01/2011
my 8th purchase so far with no problems, not usually as fast as CRC or wiggle however the helmet i have just bought arrived the next day. only had one delay previously but gave them a call and it was sorted, overall cheap and i would recommend… Read Full Review
Written on: 25/10/2010
I had read some bad reviews about products taking a long time to arrive and poor customer service, but JE James offered the best price for Tacx Satori 2011 trainer so I took a chance.
I ordered it on Thursday, and it arrived the following Monday, no problems.
So from my experience I'd have no problem shopping with them again if they were the cheapest… Read Full Review
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