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Written on: 07/05/2013
Ordered from JE James as the item was a few quid cheaper than normal preferred suppliers Wiggle, Evans & Chain Reactions. Their customer communications are really poor. You have no idea whether your item has been dispatched. Furthermore, The shipping times is way too long. I called today, and told my item has not been shipped. I've ordered items from Wiggle and the other suppliers and never waited this long. Think they are taking orders on product they say they have in stock and don't have… Read Full Review
Written on: 05/11/2010
I ordered some new bike parts online, which included a SRAM chain and a freewheel remover.
I chose the free delivery option and the parcel arrived only a few days after ordering so I was happy with the delivery time.
Unfortunately, they sent me a cassette removal tool instead of a freewheel remover. The JeJames price sticker on the packet says "Freewheel remover", despite the manufacure's packaging stating it is a cassette removal tool- somebody stuck the JeJames sticker right over the top… Read Full Review
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" BAD ONLINE SERVICE " Read More
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Written by OxfordUser
" Shocking service " Read More
" Zero service, quick to take your money. " Read More
" Fantastic service and very knowledgeable staff " Read More