Furniture 24/7 Reviews - www.furniture247.co.uk

★★☆☆☆
1.5 / 5
230
14% of users recommend this
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Latest Reviews

★☆☆☆☆

“They will steal your money!!! ”

Written on: 04/12/2016 by uhCruz49 (1 review written)

I ordered products almost 4 months ago and have still not received goods or a refund. They keep giving me the run around. Every time I call them they assure me that I will have my money back soon but it never happens. Dealing with Furniture 24/7 will only cause you frustration. … Read Full Review

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★☆☆☆☆

“For months (years?) advertising hospital mattresses as...”

Written on: 18/11/2016 by AllieMoreno404 (1 review written)

For months (years?) advertising hospital mattresses as in stock and available for next day delivery. They take your money and then hold on to it. Had to cancel because the item was urgently needed but they have my money had to borrow to buy elsewhere. There should be a law against this. AVOID AT ALL COSTS. NIL STARS… Read Full Review

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★★☆☆☆

“Got my stuff - but so stressful!”

Written on: 02/11/2016 by KoleWilloughby (1 review written)

I was lured to buy a settee and chair because the website looked good and they promise NEXT DAY DELIVERY and the furniture was just the right size for the conservatory. They even say ORDER BY 12pm TODAY for NEXT DAY DELIVERY. I did not read the reviews by others until after my purchase as I was in a hurry and I have never had a problem with internet shopping before. They took the money fast enough and confirmed the order by email. This was the 5th October 2016. Like other customers my goods did… Read Full Review

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★☆☆☆☆

“Regret buying from this company”

Written on: 31/10/2016 by AprilLeblanc358 (1 review written)

Ordered a waterproof mattress said on website next day delivery. Waited in all day nothing came. Phoned following day phoned 3 times told someone would phone back, nobody did. On some occasions nobody even answered the phone. Bad customer service. Then I checked the reviews I realised I've been taken in. Will be reporting them to Trading Standards like many others . What can I say just disappointed . I wish I could give a minus star for all the money they have stolen off of all those poor… Read Full Review

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★☆☆☆☆

“I wish I read the reviews before ordering. We...”

Written on: 21/10/2016 by chris235689 (1 review written)

I wish I read the reviews before ordering. We ordered a waterproof mattress from Furniture 24/7 as on their online web page it showed that it was in stock and available for next day Delivery. Placed the order then received an email from the after sales team (very generic) claiming 'due to unforeseen circumstances with our supplier we can not deliver at the moment'. No alternative date mentioned. I waited a week and still nothing. Called the order after care number many times, no one picks… Read Full Review

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★☆☆☆☆

“UNDER NO CIRCUMSTANCES ORDER FROM THESE PEOPLE”

Written on: 21/10/2016 by 464Johnston (1 review written)

This company does not even warrant 1 star it is so bad. Having read review I thought I would be OK and they had the table and chairs I wanted - MISTAKE. Alarm bells should have rung when I called and asked for a lead time to be told you had to order and pay first and then they would be in touch with delivery. Order was placed on a Wednesday and I was told delivery would be the next Tuesday. 247 contacted me the day before delivery to say they could not get the table I wanted but we could have… Read Full Review

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★☆☆☆☆

“Appalling customer service do not use!!!”

Written on: 20/10/2016

Avoid this company like the plague. They took my money and failed to deliver our mattress which was due to be delivered next day, weeks went by with nothing..they ignored every email & phone call from us. It beggars belief how these trolls can still be trading after reading all the reviews. Eventually we managed to get money back through our bank. A deceitful & low life company who will hopefully cease to trade very soon going off all the bad feedback online… Read Full Review

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★☆☆☆☆

“Disgusting Customer Service ”

Written on: 16/09/2016 by 470Lockhart (1 review written)

They took my money quick enough but when I cancelled the order due to waiting nearly 4weeks for my delivery, I now am still waiting 4,weeks on and still haven't received my refund, even after numerous phone calls and emails with no response. NOT HAPPY don't even want to rate one star. Beware… Read Full Review

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★☆☆☆☆

“How to lose money the fast way !”

Written on: 28/08/2016 by Phoebeq303 (1 review written)

Called this company to order a waterproof mattress and spoke to someone who suggested another which was more durable and for £20 extra would be worth it. I went ahead and the delivery was booked for the next day. I received an email that night to say that this mattress was not in stock and it would be at least another week before it could be 'ready for dispatch' Not delivered but ready to be delivered which could mean another few days. The Furniture 24/7 website did specifically state that… Read Full Review

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★★★☆☆

“GOT THERE IN THE END, CAN'T FAULT THE PRODUCTS”

Written on: 13/07/2016 by 53Walton (1 review written)

I think it's unlikely that Joe Public will receive delivery within 24 hours, regardless of what their website says. I ordered before checking the reviews, they really spooked me, particularly as 24/7 had just emailed to say they were waiting for stock. I gave them an ultimatum - a deadline date for delivery, quoted consumer credit act and threatened charge back and Trading Standards. Don't know if the sabre rattling worked or was necessary as they committed to a revised delivery date and… Read Full Review

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★☆☆☆☆

“Bad Service ”

Written on: 09/06/2016 by NoemiRodriguez480 (1 review written)

Shocking service, definitely not next working day delivery. Waited over two weeks for the mattress and still received it, had several other delivery dates but still no mattress, AVOID LIKE THE PLAGUE… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 20/05/2016 by 109Cahill (1 review written)

we were sold a defective waterproof mattress for a disabled person. It was very hard and had stitching coming away it was poor quality. Despite this we have not been offered a refund or free collection. It will cost us with admin fees £89 to return it the item was £149 for the single mattress. There is no complaints procedure, and the aftersales manager did not offer a refund only a replacement which we did not want. When I asked to speak to a senior manager he said "there isn't one!". We are… Read Full Review

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★☆☆☆☆

“APPALLING SERVICE BEWARE OF THIS COMPANY”

Written on: 01/04/2016 by simplyignore (1 review written)

Do not order from this unreliable company, they like to take your money and not deliver the goods. I ordered a waterproof divan bed for my mother after she was released from hospital. When I placed my order the website said the item was in stock and delivery in 3 days. Numerous calls later and promises of delivery the bed still didn't get delivered. I said I wanted to cancel the order I was advised a refund would take 28 days, why wasn't I surprised that this failed too. Another 2 calls and… Read Full Review

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★☆☆☆☆

“aboslutely awful”

Written on: 13/03/2016 by Jayvion420 (1 review written)

No goods were delivered despite numerous calls. When asked for a refund they said to wait 28 days. It has now been almost 5 months and no refund despite talking to the manager. Contact and service are appalling. Avoid at all costs… Read Full Review

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★☆☆☆☆

“Liars”

Written on: 19/02/2016

PLease please don't order from theses people .They are liars and full of empty promises of delivery .My disabled son is now sleeping tonight on a blow up mattress as the promise of delivery today was a lie !!! My sons old contaminated mattress was taken away today with the expectation of his new one delivered today ..I have been waiting 4 weeks with every excuse in the book ..These people are thoughtless and have no understanding of the stress that they have put me through .They only care… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 18/02/2016 by PhoenixSchwartz (1 review written)

Ordered a waterproof mattress for elderly mother who has server dementia . Placed order weeks ago but still mattress promised several times too deliver but never keep there word . I am know in the proses of reporting them to my bank as they refuse to acknowledge my request for a refund . This cpamu is that bad I'm prepared to inform the police. ! Avoid this company like the plaque !!… Read Full Review

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★☆☆☆☆

“Worst company I've ever dealt with”

Written on: 31/01/2016 by Houstonb205 (1 review written)

I ordered a waterproof mattress for my disabled son! In short it never turned up on the day promised, then after several weeks of promises and being fobbed off by the most incompetent bunch of people (that's when they answered the phone) it finally turned up! I cannot believe this company is still trading! They are just awful! Do not order anything from them!… Read Full Review

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★☆☆☆☆

“Do not order bedroom furniture from this company”

Written on: 14/01/2016 by RoseForshaw (1 review written)

In 18 November I ordered and paid for the goods detailed below. Qty Product Code Unit Price Unit VAT Line Total 1 Avola Premium Five Drawer Double Chest 1Call Avola Colours:White Avola 1-AP-C55 £339.99 £56.67 £339.99 1 Avola Premium Dressing Table Plus Stool and Mirror 1Call Avola Colours:White Avola 1-AP-DT-DTSA-MA £369.99 £61.67 £369.99 1 Delivery United Kingdom DELIVERY £0.00 £0.00 £0.00 Net Total: £709.98 Total VAT: £118.34 Transaction Total: £709.98 I was told that delivery… Read Full Review

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★☆☆☆☆

“ Appalling. Please, Please do not buy from Furniture247!”

Written on: 31/12/2015 by dissapointed867 (1 review written)

I bought a waterproof mattress from this company Furniture247 for a severely disabled child, stating this when I rang to order and like many other reviewers, they were friendly until they had my money!! They said it was in stock and promised next day delivery. After this it has been an nightmare. Promises of different delivery dates. Stories about broken machinery and all sorts of other delaying tactics. They told me it was in stock, then out of stock, yet on their website it was still showing… Read Full Review

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★☆☆☆☆

“Review of Furniture 24/7 ”

Written on: 29/12/2015 by KaneFox (1 review written)

Ordered 2x beijing coffee tables with stools which cost me over £400 told they would be delivered in three weeks but nothing came rang them kept passing me on to each other but no one came up with a solution @ some point they started ignoring my calls. Its been 2years now didnt get my order or my money back.I even sent emails but no reply then wrote a letter to that address & my letter was returned back saying there is no such shop at that location. Wish i would have read the reviews first… Read Full Review

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