Furniture 24/7 Reviews - www.furniture247.co.uk

★★☆☆☆
1.6 / 5
214
15% of users recommend this
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Latest Reviews

★☆☆☆☆

“Worst company I've ever dealt with”

Written on: 31/01/2016 by Houstonb205 (1 review written)

I ordered a waterproof mattress for my disabled son! In short it never turned up on the day promised, then after several weeks of promises and being fobbed off by the most incompetent bunch of people (that's when they answered the phone) it finally turned up! I cannot believe this company is still trading! They are just awful! Do not order anything from them!… Read Full Review

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★☆☆☆☆

“Do not order bedroom furniture from this company”

Written on: 14/01/2016 by RoseForshaw (1 review written)

In 18 November I ordered and paid for the goods detailed below. Qty Product Code Unit Price Unit VAT Line Total 1 Avola Premium Five Drawer Double Chest 1Call Avola Colours:White Avola 1-AP-C55 £339.99 £56.67 £339.99 1 Avola Premium Dressing Table Plus Stool and Mirror 1Call Avola Colours:White Avola 1-AP-DT-DTSA-MA £369.99 £61.67 £369.99 1 Delivery United Kingdom DELIVERY £0.00 £0.00 £0.00 Net Total: £709.98 Total VAT: £118.34 Transaction Total: £709.98 I was told that delivery… Read Full Review

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★☆☆☆☆

“ Appalling. Please, Please do not buy from Furniture247!”

Written on: 31/12/2015 by dissapointed867 (1 review written)

I bought a waterproof mattress from this company Furniture247 for a severely disabled child, stating this when I rang to order and like many other reviewers, they were friendly until they had my money!! They said it was in stock and promised next day delivery. After this it has been an nightmare. Promises of different delivery dates. Stories about broken machinery and all sorts of other delaying tactics. They told me it was in stock, then out of stock, yet on their website it was still showing… Read Full Review

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★☆☆☆☆

“Review of Furniture 24/7 ”

Written on: 29/12/2015 by KaneFox (1 review written)

Ordered 2x beijing coffee tables with stools which cost me over £400 told they would be delivered in three weeks but nothing came rang them kept passing me on to each other but no one came up with a solution @ some point they started ignoring my calls. Its been 2years now didnt get my order or my money back.I even sent emails but no reply then wrote a letter to that address & my letter was returned back saying there is no such shop at that location. Wish i would have read the reviews first… Read Full Review

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★☆☆☆☆

“wrong chairs”

Written on: 23/12/2015 by MoniqueRussoItalian (1 review written)

received the wrong dining room chairs, no drill holes to assemble them, when contacting the company, I was fobbed off, they denied they were the wrong chairs, wanted to charge me for returning them. don't trust them they are a rubbish company. I have had others complain about their service. if you go on their site the reviews are glowing. all made up… Read Full Review

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★☆☆☆☆

“don't do it!!!!”

Written on: 24/11/2015 by poppopy (1 review written)

poor delivery poor help line service poor returns poor refund poor management if you want to be ripped off then use furiture 247 my order was for £300.00 they then charged me £150.00 to return my mattress and I'm still waiting for my refund nothing at all good to say about them … Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 21/11/2015

Ordered a double mattress was not delivered on day given,I tried phoning but got no answer had to leave a message. Have cancelled the order by phone message and e mail no response don't expect my money back anytime soon. Have learned a valuable lesson for the future always read the reviews for a company before placing any order. If there was an option for no star rating this is what I would have given absolutely appalling service… Read Full Review

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★☆☆☆☆

“What a waste of time”

Written on: 13/11/2015 by Frustrated1959 (1 review written)

I also wish I had looked at this site first. Waited 3 weeks with lots of promises that it would be there the next day, fat chance, finally delivered the mattresses and lo and behold they are the wrong size! Now trying to get someone to answer the phone to change them, I expect it will be another 3 weeks!… Read Full Review

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★☆☆☆☆

“If only I had read the reviews”

Written on: 12/11/2015 by Kaleigha366 (1 review written)

Do NOT go there, ordered a bed, mattress, duvet and pillow from them in June spoke to the most polite, helpful salesman ever who I now know is not genuine. Within a week I cancelled the order as it was not required and I have NEVER received my money back even after numerous phone calls and emails. Sadly i left it too late to pursue a claim through my bank by just a few days. I too will be reporting them to trading standards… Read Full Review

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★☆☆☆☆

“Do not order from this company! ”

Written on: 16/10/2015 by EleanorGriffin378 (1 review written)

I stupidly ordered a bed and my money was immediately taken off my account and said bed was not delivered "the next day" I gave it a few days but grew suspicious when I tried to ring their offices and the call went to answering phone. I eventually got hold of the After Sales manager who basically said that he doesn't care that no bed was delivered and when I said I wanted to cancel my order he advised that he would take 28% off as the bed was already ordered. I have opened up a complaint with… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COST”

Written on: 02/10/2015 by PreciousMcCracken (1 review written)

DO NOT ORDER FROM THIS COMPANY - NO EMAIL ORDER CONFIRMATION BUT TOOK MONEY IMMEDIATELY AND STILL NO DELIVERY. NO ANSWER TO EMAIL OR PHONE CALLS AND NOW NUMBER IS NOT RECOGNISED. A… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 21/09/2015 by ajm33 (1 review written)

says next day delivery on website, it isn't, got given two different delivery dates before being told my order didn't exist, now got through the bank to try get my money back, AVOID THIS COMPANY AT ALL COSTS, … Read Full Review

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★☆☆☆☆

“ do not order from them ”

Written on: 20/09/2015 by Simo123456 (1 review written)

They are lying low life's can't believe the people that work there. I ordered mattress for next day delivery Never arrived. Have called left voicemails sent emails no one replies. My bank are now involved under the visa chargeback service so I am waiting a refund from my bank and visa will now take action against them. I suggest Everyone who is still waiting for delivery Or a refund should try this . The company is full of lying idiots!!!!… Read Full Review

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★★★☆☆

“Good in the end”

Written on: 23/08/2015 by Esperanzaz1985 (1 review written)

I got off to a shaky start with 24/7 . I hadn,t read any reviews before I ordered so knew nothing. At first when I ordered -no problem. Then nothing. I rang after sales - vey rude man who swore at me- then several emails to customer services - with threat of section 75 of the credit consumer act - I now have my furniture installed. I would say that I gave this company the benefit of the doubt and from when I complained i had good communication and service. The delivery service was good. So I… Read Full Review

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★★★★☆

“bed matress”

Written on: 10/08/2015 by SamanthaGunn (1 review written)

on the whole am happy bed fantastic nd very combatable poor customer care a guy swore at me over the telephone they need training on customer services am very happy with the bed fully washable I luv it I got bed in few days later was not next day delivery bed fantastic and very comftable so am happy… Read Full Review

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★☆☆☆☆

“Ordered mattress and promised next day delivery. Never...”

Written on: 03/08/2015 by Camron11 (1 review written)

Ordered mattress and promised next day delivery. Never arrived, only answerphone and no one responded to my messages. I then discovered this site and immediately phoned my bank who, even though I paid with a debit card, were willing to open a "dispute' which means the bank refund me the money and then go after 24/7 for it back themselves… Read Full Review

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★☆☆☆☆

“bed matress headboard”

Written on: 31/07/2015 by fmMcCleary497 (1 review written)

I did receive the product in good working condition fancs for that the customer care was absolutely appalling they swore at me for enquiring....they have no idea how to dal with people ........they lied at me keep telling me was going onto van end of each day when it never did.....I waited in house for 3 full days before this was delivered .........no I would not recommend them to anyone I suggest they look into customer care and how they treat the cutomers instead of swearing at them I got… Read Full Review

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★☆☆☆☆

“This company is crooked do not order anything online”

Written on: 31/07/2015 by 158McGregor (1 review written)

I HAVE ORDERED A MATTRESS AND DUVET FOR A MENTALLY HANDICAPPED MAN WHO IS INCONTINENT ON 21ST JULY FOR NEXT DAY DELIVERY It is now 29th July and still not mattress each time I call I get told it is being dispatched tomorrow. The are lying and should not be in business. I asked for a refund and they said it would take 28 days. Totally Unacceptable The website is operating and taking money but they are not delivering the orders they are dishonest do not be fooled like me… Read Full Review

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★☆☆☆☆

“Happy to take your money but not deliver your goods.”

Written on: 29/07/2015 by Shoddy247 (1 review written)

I didn't look at these reviews prior to ordering "BIG MISTAKE". Have ordered items & been promised several delivery dates & still waiting for goods. This company reminds me of Electronics 27/7 who went out of business on Black Friday leaving thousands disappointed. Beginning to think its the same shabby lot who have just changed company name. Avoid any company with 24/7 in the title… Read Full Review

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★☆☆☆☆

“JOKE OF A COMPANY!!”

Written on: 24/07/2015 by sandradee83 (1 review written)

** DO NOT BUY FROM THIS COMPANY** They are quick enough to take your money and sales team and phone line are picked up all the time, but after sales is no existant if you have an issue! We ordered 8 dining room chairs for delivery before xmas and until this day we only have had 2 of the 6 that we ordered, we are in the process of taking them to small claims court. We needed 8 white dining room chairs for delivery before xmas as we were having family over for xmas dinner, after phoning around… Read Full Review

Ajm33's Response to sandradee83's Review

Written on: 04/11/2015

Did they pay through the small claims court, i am in the same process with them

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