Written on: 21/05/2013
I ordered the nikon d5200, was a bit sceptical as it seemed to good to be true but it arrived 3 days after I had ordered it. Would totally recommend this company. (read more)
Written on: 26/04/2013 by acerostar (1 review written)
I bought a galaxy tab 7.7 from this seller because it was a bit cheaper that anywhere else. As I could see they offered 1 year warranty, which is something that I thought that it was the warranty that they offered as a company and not the manufacturer one. Around a week ago, and after having more than a year old, my tablet died and I'm unable to make it work. I went to Samsung and they told me that this product has not support in the country where I live (United Kingdom). So please,... (read more)
Written on: 19/04/2013 by aldo13 (1 review written)
Took a chance and bought this camera as it was by far the cheapest price available. Arrived very quickly and was very securely wrapped (felt like about a mile of bubble wrap). Camera is superb with no issues to date. Will use again. (read more)
Written on: 31/03/2013
I purchased two Samsung Galaxy S3 phones from Panamoz.com in November 2012,one for myself and one for my wife as a surprise for Xmas,I was a little concerned after reading some reviews, however it was totally unnecessary. I phoned Samsung to ask if the phone would work in the UK and they assured me it would, and they did work great, it's now March 2013 and all's well with our phones. My son also bought one for his daughter and that purchase when well !! Thanks Panamoz for a great service I... (read more)
Written on: 26/03/2013
Purchased a Samsung Galaxy S3. Was 12% cheaper than European based online seller which was enough given the good communication prior to placing the order. Goods arrived fine. Since I've found out that it is an asian market handset and as such it is not possible to get any updates either over the air by carrier, through PC synchronisation nor by WiFi. The handset will only update by hacking the handset or physically taking to Asia and doing the updates there. I specifically asked about... (read more)
Written on: 23/03/2013
Very pleased with delivery of ipads in December. Checked to make sure how quickly required and still delivered extremely rapidly. (read more)
Written on: 21/03/2013
i would love to shop with panamoz again. bought samsung galaxy note2 in november. phone delivered promptly. great customer service easy to communicate through email. would strongly recommend. (read more)
Written on: 19/03/2013 by enomatix
Lowest web price I could find, customer service is awesome and tracked fast shipping. Fats response to emails/queries. Highly recommended (read more)
Written on: 15/03/2013
excellent service . No hassle.. Trustworthy. Instially I was worried whether it would be genuine or not? I email them.. I got prompt replies. Hence it seems to be great. 1st I thought they might have duplicate stuff but they have cleared all my anxiety and I am happily using the product without any complain. It has been more than 2-3 month I bought Samsung thee. Its amazing. Only thing is that with Mobile its charger socket is diff from UK sockets but they give converter as well. (read more)
Written on: 15/03/2013
Like others found PANAMOZ during web search and went on to check reviews. Some pretty damming ones highlighted. The prices quoted were very competitive & took a bit of checking more reviews to decide whether to buy from or not. I wanted to buy both a camera & a lens together. I couldn't find an online way to pay for one shipping charge. Decided to go the Bank Transfer route in order to get the 5% discount, I was concerned about going this route as if a scam I'd be over £1200 down. Followed... (read more)
Written on: 14/03/2013
Communication was excellent, product great quality and at a super price (read more)
Written on: 14/03/2013
Just bought a 5D3 and a 32Gb iPad and the savings were almnost too good to be true - but after doing my research I entrusted them with over £2k and waited patiently for only 3 days - I needn't have worried at all. Shiny brand new iPad and 5D3 arrived and I'm more than delighted with the service and comms so far. (read more)
Written on: 14/03/2013
This super camera ordered and delivered in 3 days flat,highly recommended company.Will buy again when ready. (read more)
Written on: 13/03/2013 by SunilS (1 review written)
I ordered a Sony NEX-6 camera on a sunday to london...this arrived on the Weds by Fedex complete and a UK Spec model with correct plugs etc. I paid this as an online bank transfer and would gladly use them again! Great price and i saved around £200... Thanks panamoz! (read more)
Written on: 11/03/2013
I purchased Tokina 11-16 and Canon 50mm 1.2 last year and Canon 24-105 f4 recently all brand newo. Goods arrived in a few days full tracking was available with UPS no problems what so ever . Great price (read more)
Written on: 11/03/2013
I ordered a digital SLR, a Nikon D600 from Panamoz because it was very competitively priced and I had had good service from them before. I was delighted when it arrived 2 days after confirmation of payment. The camera was very safely packaged, had all the accessories I had specified and had the importation tax paid. Communication with Panamoz Customer Support was polite and efficient and I would happily recommend Panamoz to friends and family. (read more)
Written on: 11/03/2013
Great company and happy with the service I would recomnent to friend and family (read more)
Written on: 01/03/2013
I have ordered camera equipment from Panamoz twice and both times the item arrived within three days of shipping and the order was processed almost as soon as it was sent to them. There is someone on the end of the phone or via email to help with any problems. Faster and better than almost any service based here. And best price, too. (read more)
Written on: 01/03/2013
Ordered the camera new years eve and arrived today, taking into account the holiday and weekends great service. Well packaged and so far very happy. (read more)
Written on: 26/02/2013 by oleczka0101 (1 review written)
I ordered my Samsung 2 weeks ago.After few days i send them a email when they will send me a phone because they still didn't collect money from pay pal. Finally they send me a notification that they send me a phone with tracking number. And guess what after 2 weeks I received email that unfortunately they tried to send me one but they couldn't found any in warehouse!!And they send me full refund. I will never ever buy anything from this website!!! (read more)
Written on: 24/02/2013
It is virtually impossible to get intouch with this company. Their telephone line has a silly answering message that says yo leave a message after the peep and then there is no peep, and their support department doesn't reply to emails. I asked a number of times is the item was in stock and and also to give me my order number seeing as they didnt send me my order confirmation email. Once u press that order button you just have no control over your order and there us no one to talk to if u... (read more)
Written on: 23/02/2013 by ben84
Fantastic price lens and I opted for the bank transfer to increase my savings. My new lens arrived in less than 5 days and the filter shortly after. Communication was excellent as was the UPS tracking system. Anyone worried about buying from this company shouldn't, I saved £480 against UK retail prices and have a product that came off the same production line. Will definitely use panamoz in the future, highly recommended!! (read more)
Written on: 21/02/2013
The camera and assorted accessories were delivered promptly and in good order - in fact there was a second mains adaptor (for the charger) mixed up in the wrapping. The camera appears to be working fully, although I haven't yet checked absolutely eveything that it's supposed to be able to do. There was one problem: the camera I received was built for the US market and uses NTSC for video, so I feared that it would not be able to replay videos through a standard European PAL TV. There was... (read more)
Written on: 21/02/2013
Ordered my 7D and it arrived well within the specified time. Had an issue with the wheel on the back so I contacted Panamoz (via email) No questions asked I was given a return address and was asked to return it for a replacement. Returned the camera and a replacement was sent in a flash. Only problem for me was the communication. I was unable to contact then via the phone, only email... If this wasn't the case I'd have given a 5*, communication needs to be improved but I will definitely... (read more)
Written on: 20/02/2013 by Valerio (1 review written)
I have recently bought an Ipad4 for my Wife. The service I've received from Panamoz was second to none!Super fast delivery,excellent communication,amazing service! This is not my first time I am buying from Panamoz and everytime I have received amazing quality,fantastic service,excellent communication so please buy with confidence from Panamoz ,they are the best deal!!! My Ife was very happy with her gift for Valentine's Day! Thank you Panamoz for make it possible!!! Valeriu... (read more)
Written on: 19/02/2013
Since 2008 I have bought all my camera equipment from Panamoz. Customer service, quality of products and delivery has been fantastic every time. It is without doubt the best and cheapest online camera shop out there! (read more)
Written on: 19/02/2013
Good initial communication - item took slightly longer than indicated to arrive but arrived in good condition finally. There were a number of delays in the shipping process (not obvious why). Would definitely consider ordering further items from Panamoz in the future. It is helpful they accept PayPal payments. Overall a good experience. (read more)
Written on: 19/02/2013 by Jothis86
Bought a samsung glaxy note 2 via panamoz, was a great dal with more than 100 £ saving.deal was excellent. Thanksppanamoz. .. (read more)
Written on: 17/02/2013
Ordered a Canon 7d on Monday at 11:35 pm and it arrived at my door on Friday at 2:30. Did exactly as promised. Kept informed of order confirmation and dispatch and easily tracked through DHL's online service. (read more)
Written on: 17/02/2013 by fenkicorp
Bought a Galaxy Note 2 for significantly cheaper (£100) !! Even though my phone had a faulty pen. they replaced it free of charge for me and even sent me a new UK compatible charger!. (read more)
Written on: 17/02/2013
I ordered Nikon 5100 camera from panamoz. I am very happy with my good. Price was very good and cheaper then in another shops. The camera came from Hong Kong within a week of ordering. And I was able to see deliver way from Honk Kong to my house.Service was very good. The item was delivered in perfect condition. I've recommended this site to friends and one of my friend bought camera as well and he is very happy like me. We'll come back for other products. (read more)
Written on: 17/02/2013
Wanted to acquire one of these lenses for some time but the UK retail price is nearly twice the cost from Panamoz. This is one of those cases where 'too good to be true' really didn't apply. Service and delivery from Panamoz was excellent and quick with the reassurance of on-line tracking as the package made its way from Hong Kong to Hemel Hempstead. The lens was very well packed and has so far proved to be an excellent performer. I've subsequently purchased another lens from Panamoz:... (read more)
Written on: 16/02/2013 by Sheffield_Lass (1 review written)
I have just purchased a Samsung Galaxy SIII from Panamoz, having previously purchased another phone for my daughter without problems. I ordered the phone on thursday and received it the following monday from Hong Kong. Some people are concerned about purchasing 'grey' imports but in my experience this company are heads and shoulders above many 'high street' companies. Their customer service is excellent and friendly, and they give their own warranty with the phone (although I have not... (read more)
Written on: 15/02/2013 by EricPape (2 reviews written)
I researched the camera and determined the keenest UK shop, UK internet and HK internet prices. Panamoz was need the best HK internet price. I read the reviews and thought long and hard before sending my money to the other side of the world by BACS transfer. I need not have worried. They looked after me, even geeing up DHL for me. The camera arrived in under a week from the time of the BACS transfer and that was during the annual slow down of the Chinese New Year. The price was well... (read more)
Written on: 14/02/2013 by Mikeslrreview
Ordered a Canon SLR camera from this company as price was excellent and reviews were very positive in general. The camera came from Hong Kong within a week of ordering and DHL tracking enabled me to follow its progress on line - which was great and somehow made the wait pass quicker! The item was delivered to work and packaged very well - loads of bubble wrap and protective covering. No problems arose with the whole process and I would recommend Panamoz wholeheartedly to anyone looking... (read more)
Written on: 14/02/2013 by tellygoon (1 review written)
I ordered a Sony Nex-6 with twin lenses. The price was astonishing but I was a little wary of the claims of no import taxes etc as the camera was coming from Hong Kong. I need not have been concerned. My order was placed on a Tuesday (late in the day) and the camera was delivered by UPS on the Monday morning. There were no hidden charges, communication with Panamoz was excellent and the camera charger even had a U.K. plug on it. I would use them again. (read more)
Written on: 09/02/2013 by jonneymendoza (1 review written)
I ordered a Canon 16-35L lens on a friday and it got delivered a week later. The communications between me and Panamoz was second to none. they replied to my emails quickly and kept me up to date throughout the week on when my item will be delivered as there was a short delay on its arrival. The item was delivered in perfect condition all the way from Honk Kong. I am happy with the service and price of panamoz, so happy that this will be my main hub for all my camera gear! i have also... (read more)
Written on: 09/02/2013 by Ellis51773 (1 review written)
Superb service from start to finish. Easy to use website, great choice of products, superb prices and easy to follow instructions. Communication with Panamoz was superb - you actually get instant response - from a human as well! Add to this a delivery service that provides international delivery quicker than most local companies and at a more reasonable rate and you have an unbeatable package. Everything turned up at least a day earlier than expected (and the stated delivery time was quick... (read more)
Written on: 08/02/2013 by amwragg123 (1 review written)
I purchased a top of the range Canon digital camera. It arrived 4 days later as advised. I found a problem with the Auto-focus. I phoned Canon uk. and explained what the fault could be. They stated it seemed like a hardware problem. I relayed this information to Panamoz. I then sent the camera back to Panamoz. Panamoz on receipt of the camera advised me they were sending me a replacement which arrived 2 days later. The replacement worked perfectly. Tina of panamoz handled this problem in... (read more)
Written on: 08/02/2013 by richarddeanbarlow (1 review written)
My initial reaction was the price was too good to be true, but after researching Panamoz on the net, and hearing good reports, I ordered a Canon 7D. Everything went smoothly,and I was kept fully up to date with the order's progress.UPS tracking enabled me to see exactly where it was, and when it was listed as out for delivery a quick phone call ensured someone would be at the address to sign for it.It only took two days from leaving Hong Kong, and all for £10 carriage- puts Royal Mail to... (read more)
Written on: 07/02/2013 by rob_p
Having now ordered two lenses on separate occasions, I'd be happy to user Panamoz again. Communications are good and the delivery speed is great. The products have been well packaged and on both occasions, arrived without issue. The second item attracted a small delay over the lightening delivery of the first, but still arrive within a week of ordering. Very pleased with Panamoz overall and will definitely buy from them again. (read more)
Written on: 06/02/2013 by craigpugsley (2 reviews written)
What more could you want? So, if you've never bought from Panamoz before, I'm sure you're as reticent as I was... Sending large amounts of money overseas across the Internet in the hope of getting something in return. There were plenty of good reviews on Review Centre, and I'm a risk-taking kinda guy, so I thought 'what the hell' and purchased a Canon EOS M. I chose to pay via direct bank transfer. Panamoz emailed me an invoice (including a 5% discount) within hours of completing their... (read more)
Written on: 06/02/2013 by janchj (1 review written)
I bought a Samsung Galaxy Note last year around June. To be honest, I was a little skeptical about Panamoz and what they were offering on overall for the phone on their website (Price Shipping Warranty), but for me, it was too much not to try it. I must say that the everything was better than expected. 1) Unbeatable price. (I did my research, best price I could find) 2) Fast delivery. (Took around 3 days to reach me) 3) Service. (Constant updates with status every step of the way) 4)... (read more)
Written on: 06/02/2013 by tom1212
I have ordered a number of items from Panamoz; most recently being a Sony A77 SLR camera and lens. On all occasions the items were delivered promptly, were exactly as specified, and double boxed to avoid any possible damage. I saved a great deal of money by having chosen Panamoz; £400 on the camera alone. Better still, they enclosed their own Guarantee card with relevant reference numbers for my peace of mind in the unlikely event that my camera should develop a fault. It must be pretty... (read more)
Written on: 05/02/2013 by Markaber (1 review written)
I discovered Panamoz while looking for the best price on a Canon 6D. I have to admit I was a little concerned when I found their prices. Absolutely the best price I had seen. So, what's the catch? Turns out there is NO catch. I paid for it via bank transfer (getting an extra 5% off for doing it that way) and throughout the process I was in touch by email and received speedy responses to my missives. Using DHL for delivery to the UK was also a great bonus being able to track my package at... (read more)
Written on: 04/02/2013 by 60plus (1 review written)
I was worried about ordering a Nikon lens from this company but I read all the T&C and placed my order, it arrived in 5 days as tracked well boxed brand new also by paying by B.A.C.S. I saved an extra 5% I will use them again. (read more)
Written on: 04/02/2013 by Clanmaghery (1 review written)
Ordered Sony A77 SLT camera on 11.01.2013 and paid by direct bank transfer. Received goods on morning of 18.0113. Throughout the transaction I was able to observe the movement of the camera. Very efficient company with equally efficient and courteous staff. No complaints about anything only praise for all the company. (read more)
Written on: 04/02/2013
I was first introduced to Panamoz in a forum. Someone left good comments on its service. Now I've purchased two items (a pad and a mobile phone set), they were easy to track down and arrived fast. The main attraction is the price it offers. I'm very happy and have no problem with the items so far. I've recommended this site to friends, and as myself, I'll definitely come back for other products. Fengyuan (read more)
Written on: 03/02/2013 by PAC1999
30% less than amazon, and as cheap as used versions n ebay. Was a bit nervous because coming from Hong Kong but needn't have worried. Excellent all round would thoroughly recommend them (read more)
Written on: 02/02/2013 by Ianbarber (1 review written)
Always a bit nervous when ordering the first time... but 'wow' !! Used the Bank Transfer, so easy, and Camera was shipped straight away,arrived really quickly. Great communication and when I asked a question via email I got a quick reply! A little bit of a blip with an accessory( not Panamoz fault)so I thought 'stressful'.... but, hey, there was no stress!! Easy peasy... Better than any bricks and mortar shop, more personal than Amazon.... and at a fab price Really would recommend and will... (read more)
As rated by real users
"Very satisfied customer" Read More
"Brought htc one" Read More
"Disappointing Online Service" Read More
"Cheap describes their service" Read More
"THE SHITTIST CUSTOMER SERVICE ..." Read More
Sdxn1's Response to acerostar's Review
Written on: 20/05/2013
I just wanted to alert others to my recent positive warranty experience . I purchased a Sony HX30V camera from Panamoz around 11 months ago, which has gradually accumulated dust particles on the sensor and behind the lens (which users cannot access). As this model is not sold in the EU, the Sony EU warranty is not valid. I contacted Panamoz' warranty line (email based) to explain the issue, not confident I would receive any response. Next day I had an email saying that they would reimburse me the repair cost if I obtained a quote from the Sony repair centre. I duly obtained a repair quote, which Panamoz then paid to me within a couple of days. I was both suprised and impressed by their service.
Acerostar's reply to Sdxn1's Comment
Written on: 20/05/2013
I think you're changing the subject. I'm just saying that you don't have any support in the UK as you would do if you bought it in a local retail. That means that you don't get the 2 year warranty and you have to throw away your gadget after 1 year in case that it gets broken. By the way, I didn't say that panamoz were really rude and unapologetic when they contact me.