Funky Pigeon - www.funkypigeon.com Reviews

★★☆☆☆
2.4 / 5
34.1% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★☆

“well pleased!!”

Written on: 20/05/2013

Flew through the personalised card an upload of my photo I wanted, (not an easy task for me normally)! Only one problem, it crashed as I had finished, which was annoying, so I gave it one more chance an it went though without a problem,.I recieved my card within 3 days an the photo an card quality woz great, unlike another well known site thats similar, with poor photo quality and sizes, will definitely use this site again!! Very pleased!!! :) (read more)

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★☆☆☆☆

“Terrible”

Written on: 03/05/2013

they say 90% of deliveries are next day yet ive been waiting almost a week for an order, the website is not specific enough and order tracking is not clear (read more)

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★☆☆☆☆

“Appalling customer service”

Written on: 22/04/2013 by Stripey536

Tried to delete a duplicate card off of my order immediately after ordering. You can't get through on the Customer Service number. Send an email at the same time I was trying to get through to number, got a reply to the email that the order had already been processed and couldn't be amended. I contacted them directly after I had made the order. Robbing liars! (read more)

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★★★☆☆

“Great on laptop, rubbish app”

Written on: 13/04/2013

I have used funkypigeon before and been very happy with it, no faults. Until Today I got the app to do a photo upload one because I didn't have the photo on my laptop, it worked fine until the end when it kept saying my request times out. 2 hours of my time and its still not working. I'm going to use moonpig instead, it's supposed to be quick and easy but far from it. (read more)

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★☆☆☆☆

“AWFUL!”

Written on: 20/03/2013

I ordered a personalised mug for valentines day, the mug turned up on valentines day but it was not my one, It took me 3 attempts to call them, when I finally got through the woman was very smug and not very helpful at all! I would definitely stay away from this company!!! Absolutely awful! (read more)

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★★★★★

“Excellent ”

Written on: 18/03/2013

I ordered a poster with a black frame for Valentines day. The quality of the product is very good and it was delivered on time. The customer service is good, as I send them an email and I had a quick response. I recommed Funky Pigeon and I would use it again (read more)

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★☆☆☆☆

“AVOID!”

Written on: 18/03/2013

Ordered a card a week and half in advance to make sure it was here for valentines day, Contacted them which they had deleted the card out of my account to cover their own backs. I then questioned them to ask wheither the card would still be coming and they couldn't tell me they passed the blame onto royal mail. Have been offered a refund but still no sign of the card weeks later. Disappointing WOULD recoment moonpig over this company anyday now. (read more)

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★☆☆☆☆

“Prices and sizes vague”

Written on: 15/03/2013

I ordered a card for husbands 50th birthday. The card prices I had seen were £2.99 for an A5 size, I ordered a card which cost £2.99, when it arrived it is only an A6 Size which is tiny. When I contacted them they said that the particular card I had chosen was square and only came in that one size. I didn't see anything on the page to explain this when i ordered it and they were not prepared to do anything. They need to make more clear on their website, what size you are buying. Very... (read more)

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★★★★★

“AMAZING!! ”

Written on: 15/03/2013

I ordered a personalised beer and glass and a card from this site on Monday morning.. My card arrived on Tuesday morning and got told my glass and beer bottle wouldn't be dispatched until 2nd Feb as they had to make it. My bottle arrived today and its amazing!! Love this site and very cheap :D (read more)

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★★★★★

“Always On Time”

Written on: 06/03/2013 by PaineFury (2 reviews written)

I've been ordering cards from Funky Pigeon since October 2010 and I've always been impressed with the service. Even with busy periods such as Valentines and Christmas, items arrive quickly. Their service is consistent and helpful no matter what problem I'm experiencing, any any times that Royal Mail have damaged the cards, they will happily provide a replacement. I'd definitely recommend! (read more)

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★★★★★

“Funky Dory! ”

Written on: 01/03/2013 by Sammy456

Never before been interested in personalised cards because i thought it all seemed a bit like too much hard work. It wasn't the case though because within 5 minutes I had completed my masterpiece. Im just hoping the recipient has my sense of humour. It arrived within 2 days on standard delivery which I got for free because I ordered the mothers day card as well. All of this and I don't even need to lick my own envelope.......back of the net! (read more)

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★★★★★

“Funky Dory! ”

Written on: 01/03/2013 by S21bry

Never before been interested in personalised cards because i thought it all seemed a bit like too much hard work. It wasn't the case though because within 5 minutes I had completed my masterpiece. Im just hoping the recipient has my sense of humour. It arrived within 2 days on standard delivery which I got for free because I ordered the mothers day card as well. All of this and I don't even need to lick my own envelope.......back of the net! (read more)

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★★★★★

“Great Cards”

Written on: 01/03/2013 by Actiontxt (1 review written)

I ordered a card from Funky with my sons photo, it was fantastic and came the next day. I will be using this site again! My son has put in on his bedroom wall. (read more)

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★★★★★

“Great delivery and great cards!”

Written on: 18/02/2013 by jayskip (2 reviews written)

I order three cards recently for birthdays and Valentines day. I found the selection on the site to be very good and the ease of moving around the site to be excellent. Creating the cards was simple, even an untrained monkey could do it! Delivery was received within a couple of days and cards were in excellent condition. Well done Funky Pigeon, will be back for mothers day :-) (read more)

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★☆☆☆☆

“Rubbish!!!!!”

Written on: 07/02/2013

I ordered a card for my Grandsons birthday but it never arrived. I rang customer service who said they would refund me but I am still waiting. Would not use again. The Dogs doo dahs is much more reliable! (read more)

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★★★★★

“Easy to use, priced fairly and nice quality!”

Written on: 01/02/2013 by Dennis_1963

I have always used Apple to produce photo calendars for friends and family but stumbled across funky pigeons site whilst looking for a decent lower priced alternative. I must say the quality of the prints are fantastic and the savings make up for it not having the ape logo on! Since converting I have began to use funky pigeon for mostly all there other services and been happy with every order. I strayed recently to try out a similar card site (moonpig) after seeing there great tv ad but was... (read more)

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★★★★★

“Great Cards, Designs and great service!”

Written on: 01/02/2013 by B0b72

I have used Funky Pigeon many times, the designs are great and very on trend, which makes it very easy to select what i want. After reading some of the reviews, yes mistakes do happen, but build a bridge and get over it. When you deal with 10 of thousands of card and everything else which you sell, sometimes things go wrong, as disappointing as it may be, people need to build a bridge and get over it. I think that some of the people using this site may need to clear their computer or get a... (read more)

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★★★★★

“Great quality, fast service!”

Written on: 19/12/2012 by RuthEs (1 review written)

I ordered a photo calendar from Funky Pigeon, as a Christmas present. It was ordered late Monday night and arrived first thing Wednesday morning. The quality of the photos is excellent, as is the paper used for the calendar - even better than I'd hoped for. Will definitely use them again! (read more)

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★☆☆☆☆

“Appauling customer service”

Written on: 19/12/2012

I had sent an e-mail to yourselves earlier today regarding my order and recieved no reply. I had paid for an addition £5.25 for a card to be delivered by next day delivery and it and it had not turned up as requested. After no e-mail responses I rang your customer phoneline, after 4 attempts and being on hold roughly 10 minutes at a time I tried for a 5th time. I was on hold for 45minutes before my call was answered. When the woman answered there was not even an apology for my wait. She... (read more)

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★☆☆☆☆

“DO NOT USE THIS SITE”

Written on: 07/12/2012 by MissA1988

I ordered a photo book as a very special gift for someone for Christmas. The book has come through completeley wrong, I designed the whole thing and they havent even looked at how I have designed it and made it up themselves. Im so ANGRY, it has ruined this gift and it takes you forever to make online. I would say to anyone, DO NOT USE FUNKY PIGEON! THE CUSTOMER SERVICE IS SHOCKING, THEY DONT WANT TO DEAL WITH THE ISSUE AND PASS IT ONTO SOMEONE ELSE, GIVE YOU THE CONTACT DETAILS,... (read more)

Chlozepegz's Response to MissA1988's Review

Written on: 22/12/2012

I have only just used funkypigeon to order a mug and a calender. The mug has turned up broken and the calender is awful. every page of the calender has the big funkypigeon logo, and not even a small logo. Even the front cover has the large printed logo. I have never hd this on personalised gifts.
Anyway I have tried contacting them 3 times via email with no response. I have tried phoning but the phone cuts off after they have already said they are open mon-sat 9-5.30!!! Bit strange like they do not want to be contacted. Now I am stuck with 2 rubbish gifts, and it is too late to order from anywhere else. gutted.

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★☆☆☆☆

“Funky Pigeon”

Written on: 30/11/2012

Odered a mug from this company, Found out two weeks Later that the item had not arrived. Sent e mail to the firm they sent out a replacement (supposedly) but i got the street number wrong. My friend went to her neighbor asked if the item had arrived and lo and behold there was no delivery. I would not recommend using this company to anyone. WHAT A TOTAL LET DOWN (read more)

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★☆☆☆☆

“never using funky peigon again”

Written on: 26/11/2012 by fuckthepeigon.com

last night late on i ordered a card for my boyfriends mums birthday which is tomorrow.i thought everything was ok until i checked my emails and realised that i had accidently put the wrong number on the adress to send to her. this was sunday night and now this is monday morning and i emailed them about this but i got a very blunt email back to say that because the order has been processed BUT NOT DISPATCHEd they could do nothing for me but if i rang there number they would see what they... (read more)

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★☆☆☆☆

“Sent a completely different card to the one that i...”

Written on: 24/11/2012 by LJaxx

I spent quite a while choosing the perfect and on the funkypigeon website, placed my order and purchased a £20 gift card along with it. Everything was going to plan when I relieved my order confirmation everything was correct.. then the following morning I relieved a dispatch email which showed a picture of a completely different (extremely tacky) card to the one I'd picked, the card they had sent instead was in black and green with neon lights printed on it and the birthday girls name also... (read more)

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★★★★★

“Great service - chuffed!”

Written on: 23/11/2012 by laballs (2 reviews written)

I ordered a custom made poster from Funky Pigeon for a Christmas present (which is a great option!!!). I chose the cheapest delivery option (as it was well in advance of Christmas) and went away happy. When I received it (1 day later!) the post man had managed to bend it quite badly, damaging the product inside. The Knowing that I had paid the cheapest postage I wasn't expecting much from Funky Pigeon but I sent them an online form explaining the situation anyway. Later that night I get a... (read more)

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★☆☆☆☆

“Received someone else's order”

Written on: 20/09/2012 by Hols123

I ordered what I thought would be a lovely personalized notebook for mine and my boyfriends anniversary, paying an additional £6 for special delivery. I ordered a picture of us two in a heart on the cover .... I GOT an old ladies name and cupcakes...Not happy, would not recommend and would go to Moonpig next time. H (read more)

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★★★★★

“funky pidgeon”

Written on: 12/09/2012

I ordered a personalised photo mug for my mothers birthday yesterday morning and was told 3 days delivery, I was unsure after reading the reviews but I ordered anyway, the mug came today roughly the same time as I ordered it and is absolutely fantastic, I had photos of my late Nan put onto the mug and I must say its fantastic quality, cant wait for my mothers birthday so my daughter can give it to her! Thank you funky pidgeon! (read more)

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★☆☆☆☆

“Terrible Customer Service”

Written on: 07/08/2012

TERRIBLE servie. Ordered a card for a 50th and a £25 giftcard. This did not arrive and when i compained (3 week later) giving royal mail enough time to correct any issue... they resent the order without telling me. No sign of comprehension or explaination to where it had gone. (read more)

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★☆☆☆☆

“Poor website and organisation”

Written on: 30/07/2012 by spongey (1 review written)

If not logged in website loses planned card you have written. Cant change address from your old address to a new one, very slow site. tried process several times. gave up in end. (read more)

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★☆☆☆☆

“never been angry enough to write a review till now!”

Written on: 29/06/2012 by mccahillabbie

GGGRRRRR! Spent all afternoon ordering 25 quid's worth of personalised cards and got told at checkout "There is technical problems please reorder" This isn't even a correct sentence! Anyway, very disappointed and will pop down to the post office now to do it the good old fashioned way. I'm sure it's good when it works but don't invest too much time in it or you'll end up with clumps of your own hair in your hands if it fails! (read more)

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★★★★★

“Best Thing Ever”

Written on: 11/06/2012 by goodverygood

Comes quickly. Very cheap with coupons from hotukdeals. Somethings the cards are late, but if you order in advance it does eventually come. Do not order giftcards though they do not work. (read more)

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★★☆☆☆

“Better than Moonpig”

Written on: 30/05/2012

Dreadfully small images, not easy to browse. I abandoned my purchase before completion. Pricing structure vague. Pages kept hopping back to previously viewed settings. Not a replacement for browsing in a shop and doesn't make good use of IT. (read more)

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★☆☆☆☆

“UTTERLY DISAPPOINTED”

Written on: 20/04/2012

Disappointment is my first word when I think of this website! I have ordered a notebook to plan my wedding and should I say how angry and disappointed I am at the crappy service funky pigeon offers or more like NO customer service! Advising people not to be fooled by the lovely designs etc as yor item will probably never get delivered! I was told my notebook has been posted via first class but not trackable hence I need to place another order again! My response: WHATEVER first and last... (read more)

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★★☆☆☆

“Card late - no customer service”

Written on: 19/04/2012 by MinkyBaby

Thought Funkypigeon.com was a great website at first. Easy and quick to use and lots of creative and funny card ideas. Ordered 3 cards in total. The first was short notice - for a birthday 2 days later; the second I got sent to myself as I wanted to sign it by hand and the third is pending for a birthday next week (I asked for it to be sent 3 days before the actual birthday, which I now regret..., but no options to change the date as far as I can see). Anyway, the card I sent my fiancé... (read more)

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★☆☆☆☆

“Funky Pigeon = Pigeon Mail”

Written on: 05/04/2012

Funky pigeon don't get cards out on time, and then Blair royal mail for the delay, yet other post sent the same day arrives perfectly. I suggest using Moonpig because at least everything is dispatched correctly. (read more)

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★☆☆☆☆

“Still waiting!”

Written on: 23/03/2012

I ordered three personalised cards from funky pigeon and still haven't arrived 6 days on. I'm currently housebound so ordered on line as can't get to shops. Have now offended friend and parents by failing to send a birthday and anniversary card. Emailed them - ignored. Have now asked for money back - even if bother to acknowledge me doesn't make up for inconvenience. Won't be using again. Even if they blame royal mail no excuse for ignoring emails. (read more)

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★★☆☆☆

“SLOW OR WHAT”

Written on: 14/03/2012 by Brin484744

Uploading piccies from my pc was excruciating slow and my pc is not the reason. I fell at the final hurdle after an hour of perfecting my card over the unforgiving card verification process which this site sets as mandatory requirement. Get lost I will find another site. (read more)

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★☆☆☆☆

“dreadful customer service”

Written on: 13/03/2012 by reallyfedup

Beware - sent card and New Look giftcard to my niece in Jan 2012 for her birthday. she received both but when she went to spend giftcard at New Look they told her there was no money on the card. They asked if it had come from funky pigeon and said this happened frequently. I have now written to them 3 times to ask them to check this and they can't even be bothered to answer me. So i have now lost my money to them. So beware anyone thinking of using them especially if enclosing giftcards.... (read more)

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★☆☆☆☆

“Rubbish customer service”

Written on: 05/03/2012 by KerriD (1 review written)

I ordered my brother a birthday card which turned up 8 days later, when i contacted them they promised a refund and this never happened and then they haven't even bothered to reply to any of my emails asking for an eplanation. Poor customer service and not to be trusted, will never use them again!!!! (read more)

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★☆☆☆☆

“still waiting, don't bother , go to shops instead”

Written on: 16/02/2012 by thiek2 (11 reviews written)

ordered on 11th feb for anniversary on 14 feb. web page said it would be delivered by 14th, did it come? no . now 17th and still no card. Rang them on 0845 PREMIUM RATE and they said sorry do you want us to send another, stupid question as the anniversary was well gone and me in trouble for not getting card. Would i use again ? not for all the tea in china, diabolical service. (read more)

Jimbob9's Response to thiek2's Review

Written on: 24/02/2012

Have you tried Cardly.co.uk, they have some lovely handmade cards and you can personalise your message. I got a really good serivce.

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Jimbob9's Response to thiek2's Review

Written on: 24/02/2012

Have you Tried Cardly.co.uk I got some lovely handmade cards from them, and personalsied my message and got a really good service.

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Thiek2's Response to thiek2's Review

Written on: 27/02/2012

thanks jimbob9 will give them a try

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★☆☆☆☆

“Did not get the ordered card”

Written on: 13/02/2012 by p.m.

I did order the b-day card on Funky Pigeon with personalised front page and inside as well. Received the card which I never ordered, front page was a real mess, they used the name of the person 3 times in total and it looks hillarious. Now my friend will miss her sister b-day just because of somebody mistake. Human or system error. Whe I did write the email to the customer service, it came back as undelivered. They are uselles, they do not comunicate. (read more)

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★☆☆☆☆

“Customer service is rubbish”

Written on: 23/12/2011

Having received a friends and family email advertising 50% off I thought I’d give funky pigeon a go. The discount wasn’t applied in the basket, but in my naivety I thought it would be deducted later. To cut a long story short I sent two emails requesting my discount, and all I received were patronising replies. If that’s the way they treat new customers I’ll stick with Moonpig from now on. (read more)

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★★★★★

“a******* website”

Written on: 21/12/2011

so easy to use and such good value got all my Xmas cards from there and defo will be using it again. was able to get a lovely card for my sons 1st Christmas with his picture on it which will make a lovely keepsake. I also did my relatives cards on there as well whom live far away from me so saved a walk in the cold to a post box bring on the next occasion (read more)

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★☆☆☆☆

“Loses your work!”

Written on: 18/12/2011

The first time I used funky pigoen was to create a card for my Dad's birthday. I used a magazine style, uploaded the picture, added all the text etc and it lost my design after finishing it - three times!! Very frustrating however I persevered and the final result was great. Second time using and I've just spent an hour creating a calendar with family photos and captions for my grandad and grandma and again all my work has been lost after I completed it and moved to the confirm stage! So... (read more)

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★★★★★

“Fab gifts as well at funkypigeon.com”

Written on: 15/12/2011 by scottishsally (1 review written)

I've just ordered a personalised notebook from funkypigeon.com for the office Secret Santa and am delighted with the results. I had to buy something for under £10 with a 'make you laugh' theme and I was delighted to find an A4 notebook with 'I ♥ xxxx' on the front. It was v easy to put in 'I ♥ my job' and the product arrived quickly and in plenty of time for the party. I was laughing about it for a week and Laura liked it too. I normally buy cards from funkypigeon.com but now I'm... (read more)

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★★★★★

“Brilliant Cards”

Written on: 06/12/2011

I got a card for my Grandad's birthday and he totally loved it! He couldn't get over how we'd got his picture on the card. You just pick your card, get the layout sorted, write the message and you're away. Couldn't be simpler, really. Definitely highly recommended. (read more)

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★★★★★

“Easy site to use and friendly staff. Will continue to...”

Written on: 06/12/2011 by jayskip (2 reviews written)

I've used Funky Pigeon a few times now and always find the site easy to use with a great range of cards. Had one instance where a card turned up a day later than expected but still in good time, however the despatch e-mail showed this was posted on time. Upon querying the lateness with the staff they reassured me that it had been despatched on time and was with Royal Mail. That's Royal Mail for you! Overall very happy, will continue to use!! (read more)

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★★★★★

“Good Christmas selection”

Written on: 06/12/2011

Really happy with the selection of Christmas cards this year. They have always delievered on time and generally cheaper than the high street. (read more)

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★★☆☆☆

“Gone downhill since being bought out”

Written on: 30/11/2011

used to be brilliant! but now cards aren't turning up at all or late spoiling the whole point. Complaint emails aren't being followed up. I shall be trying a new one for the rest of my cards. (read more)

Cplari's Comment

Written on: 23/12/2011

try moonpig! Awesome range of cards and great service.

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★★★★★

“First time, worked a treat! ”

Written on: 17/11/2011 by Carmz

I've never used one of these sites before and probably would've gone to moonpig but heard bad things from my friends. I decided to try funky pigeon because of the free delivery and you can buy a gift card as well which is pretty handy last minute. Anyway I got the card and gift card the next day (I was pretty sceptical about that!) The card was wicked though it took ages to choose one because there's just pages and pages of cards. All in all very happy. Have recommended to friends. (read more)

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★☆☆☆☆

“Very Poor at best”

Written on: 08/11/2011 by bopper (1 review written)

We received the wrong cards 3 times! After several phone calls and emails we were informed they had refunded our paypal account but when we checked they hadn't, still waiting for a refund. They did not respond to my last email but they still manage to email promotional offers to my inbox very irritating (read more)

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