VIP-003 Electronic Cigarette Reviews

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★★★☆☆
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VIP-003 Electronic Cigarette

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Latest Reviews

★☆☆☆☆
VIP-003 Electronic Cigarette

“Leaking”

Written on: 05/08/2014

I found after no time at all they started to leak took a chance on them but would not buy again… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Very poor customer service”

Written on: 01/08/2014 by yvonne1001 (1 review written)

VIP do not know the meaning of customer service. They refuse to acknowledge that any of their products could be faulty. the clear VIP Clearomizers are of very poor quality and leak all the time they last about one wk… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“V.I.P E-Cig”

Written on: 24/06/2014 by SaucySue31 (1 review written)

It's ridiculous as I have paid a fortune since the 1st of Feb 14, I bought a whole kit of V.I.P E-Cig from Queensmere shopping centre in Slough since then I've had faulty batteries and clearmizors. I contacted VIP customer services and have been fobbed off, by being told to take the faulty products back to the stall I bought them off. Yet when I take my faulty products back to the stall. I'm told sorry can't replace it as its damaged and not faulty. I am fuming with anger as the guy I emailed… Read Full Review

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★★★☆☆
VIP-003 Electronic Cigarette

“VIP E-CIGS ”

Written on: 16/06/2014 by fergymontana (1 review written)

Im v worried about my vip E-cig as the battery keeps coming on when its not being used and stays on for short period after i take a pull. As a result battery is either dead in v short time or else tip gets toO hot. I live in ireland and this was bought in the uk as present so i obviously cant return it. could it be fire hazard. WHATS THE BEST WAY FOREWARD. Advice please as i dond want to bin it. Have only one used tip left and no point in getting any more till i get this sorted. Is there any… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Poor customers service...Do not buy”

Written on: 16/06/2014 by harriet1234 (1 review written)

6 months ago my boyfriends mum bought me a starter kit when I said I wanted to give up smoking. She purchased me a kit and herself and together we both tried to give up. Within days her battery stopped working and filter snapped. I on the other hand had my battery at least 3 months before purchasing a new one and have been happy with the product...yes the staff on the stalls in the shopping centres are ignorant and lazy whenever you have a problem but generally if an item has broken they have… Read Full Review

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★★☆☆☆
VIP-003 Electronic Cigarette

“Unreliable batteries and flavours keep changing”

Written on: 12/06/2014 by robkerr (1 review written)

Bought VIPEcig on a Groupon deal a year ago. Been smoking the Rolling Virginia (Golden Virginia) but every time I buy them they seem to change, different packaging on the cartomisers, different taste and differing amount of puffs. Recently they've been lasting less than a day and I've been smoking the same amount, if not less. Also the battery quality is getting worse. I bought a new one 1 week ago - it last for one charge and now doesn't work. VIP wont swap it because I've used it!! Ive… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Don't waste your money ”

Written on: 02/06/2014 by 388Forsyth (1 review written)

Brought a e cigarette vaporiser 2 weeks ago and already it's broken the battery part broke away whilst in my bag! Contacted customer services to be told they won't repair or replace as the damage has been caused by myself!!!! Not taken into account the item obviously wasn't secure in the first place! Really dissatisfied never will I recommend or buy there products again!!!… Read Full Review

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★★☆☆☆
VIP-003 Electronic Cigarette

“poor customer service”

Written on: 02/06/2014 by LuzRoss (1 review written)

Found the photon vapouriser pretty good at first but became faulty after one week. My email to them and their reply is included. Think it sums up their ethos. Dear ..., Thank you for your email. I am sorry to hear of the troubles you are having with one of our products. VIP Clearomizers are very reliable and leak-proof by design if used correctly. The Clearomizer can leak or become damaged under certain conditions:- • If the rubber sealing ring on the thread of mouthpiece has been… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Awful product quality, foul liquids, no customer service”

Written on: 27/05/2014

This company has shops and kiosks in shopping centres, and a website. The products look nice but they are poor quality and the liquids are absolutely foul. I have been using e-cigs and smoke-free for 18 months and VIP are the worst. I have since found that they are reknown for terrible customer service, do not replace their often faulty products and many users say that the demo liquids are different from what they sell you and that the quality is inconsistent. Their pricing is also different… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Dangerous product, you will burn your lip!”

Written on: 27/05/2014 by Royceu35 (1 review written)

Worst costumer service I have ever been through. My VIP cigarette started burning on my lip really badly and it was very painfull every time i took a puff. So I contacted the staff and he then told me to send it back to them so that they could replace me with a new one. And so I did, paid 5 pounds for package and posting and off it went. After that another lady came back and asked me where I bought it from and clearly it is a VIP make, turns out that my friend bought it from groupon and now the… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Tobacca flavour whats happened to it”

Written on: 30/04/2014 by Middletonnp146 (1 review written)

Bought some in April having used them for over 2 years can t use my new ones they stink make your hands and rooms smell awful, they taste awful they gave me a sore throat please ditch the new ones and bring back the originals.I agree with a previous review… Read Full Review

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★★☆☆☆
VIP-003 Electronic Cigarette

“Not up to scratch”

Written on: 27/04/2014 by SincereWren218 (1 review written)

I got fed up with the cig a like battery keep running out and they felt clunky and heavy, so I ordered a ego one but they didn't have the pattern I wanted in stock, so they sent me another one. It's ok but I don't much like the taste and I like the ones that look like cigarettes to take out with me so I tried a different place called wispa vapours which has nice slimline ones. I think you have to search around to find what suits you best… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Don't Bother! ”

Written on: 23/04/2014 by pawlusss (1 review written)

I have used a variety of e-smoking devices, the cartomisers from VIP come in lovely packaging but are sometimes defective, the last new one I used tasted like a burnt penny from the first drag. Obviously there is no guarantee how long they work but they should at least function when new. VIP said that it was because of my battery, which is utter rubbish as other ones work on my battery .It's basically the same mechanism. Poor customer service, poor products - don't waste your money!… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“what happened to the taste?”

Written on: 16/04/2014 by Sharpdo488 (1 review written)

I have been enjoying VIP E Cigs for a long time now, I buy the USA tobacco, and it has been a life saver, no more smoking horrible tobacco smoke, the taste was great and packaging, customer service, perfect. But, what the hell has happened to the taste of the USA tobacco refills? They are absolutely foul, they're sweet, aniseed like, not enough vapor, really I cant smoke them, I am smoking old dog ends of the previous ones (I keep them just in case I have some delay between deliveries) but… Read Full Review

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★★★☆☆
VIP-003 Electronic Cigarette

“taste like smelly socks”

Written on: 04/04/2014 by 1975Clarke (1 review written)

at first thought they where great but bought a couple of refill's today and the taste is awful makes me sick what has happened to the taste… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Bad customer service”

Written on: 24/03/2014

Very poor service from VIP customer service line not helpful at all very rude and could not care less more bothered about making money will be looking somewhere else for supplier. They let me down on delivery time as fior a birthday present which arrived late spoke to customer services who were not bothered not even apologised about delay asked fir refund on 5 pound Delivery charge was told no chance disgusting how they can get away with not bothering… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Profit before service”

Written on: 15/03/2014

My wife started using VIP after she was diagnosed with a lung condition 18 months ago. To date she has not smoked however she is addicted to the 2.4mg nicotine virginia tobacco. During this time we have noticed a change in this company from being customer friendly into a ruthless money grabber. The customer service will now make you bust a blood vessel. Batteries and cartomiser life has decayed. Deliveries no longer prompt. Prices increased and dud units not replaced. We are now looking at… Read Full Review

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Kelvinguy85's Comment

Written on: 18/03/2014

hey have alook at ezee-quit fantastic i,ve been using them stay away from dimond mist

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★☆☆☆☆
VIP-003 Electronic Cigarette

“dude cartridges supplied and no customer service ”

Written on: 17/02/2014 by rjwarner (1 review written)

Starter kit was fine, 1st box of 5 replacement cartridges ok, but 2nd box of 5 cartridges only 1 out of 5 worked. Customer services not interested, offered "gesture of goodwill" if I buy MORE from them Yeh going to keep giving them my money for dude cartridges NOT… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Terrible quality and poor customer service”

Written on: 14/02/2014 by ex-cig (1 review written)

Poor quality, looks great but only has a 28 warranty for a reason, the build is rubbish. The battery will stop working after 40 days, the liquid goes very quickly.. they are after profits for sure their product is built to break.. choose a different manufacturer.. e-cig are great, just not this one… Read Full Review

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★☆☆☆☆
VIP-003 Electronic Cigarette

“Warranty”

Written on: 27/01/2014 by welshsheepdog (1 review written)

If things go wrong you have to return to shop,travel 150 miles to get to shop not likely,very poor response from manufacturer who passed the nbuck to the shop… Read Full Review

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