Big Commerce www.bigcommerce.com Reviews

Click here if this is your business
★★☆☆☆
2 / 5
6
27% of users recommend this
Click here if this is your business
  • Quality

  • Value For Money

? Ask our helpful community of experts about this product or company
Big Commerce www.bigcommerce.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★☆☆

“Good Ideas But Lack of Detail To Primary Features of...”

Written on: 28/07/2014 by joeyc34 (1 review written)

Pros Very helpful staff that speaks great english! Most of the system is very easy to use and find editing tools or settings. Cons They are lacking on a couple MAIN ESSENTIAL FEATURES that you wouldn't think bigcommerce would ignore or not notice. I know they are aware because I've address the issues several times with little response or care to resolve on there end. Below are the issues. Issue #1 Applying customer store credit to orders on the backside of the system when helping… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Utterly disappointed”

Written on: 06/01/2014

NEVER USE BIG COMMERCE! FULL OF BUGS AND THERE SUPPORT IS NON EXISTENT… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ebay integration sucks”

Written on: 15/12/2013

Very very basic, missing many options, inventory tracking is horrible from a glance. Doesn't sync quantities with ebay, can only submit a fixed quantity via a listing template to ebay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid Completely”

Written on: 06/10/2013

Despite this company being in business for a number of years now, their software remains plagued with bugs and they have brought out close to zero features in the last year despite having an "Ideas" section on their website now. Their transparency is terrible. They cannot provide dates on rectifying SEVERE bugs, some of which we reported up to a few years ago. Their priorities amaze us. A lot of their support is outsourced to Eastern Europe and the Philippines who do their absolute best to not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Deceving....simply deceving.”

Written on: 09/08/2013

When you start up, you'll see all kinds of sales speak about how they are in development with all kinds of new features that are "being worked on by dedicated staff"...then you'll notice the basic features other carts implemented years ago has been on big commerce "Ideas board" for years. But then you'll build your site, spending days and days of your time building your store up,fast forward 1 year later, and you'll notice that development of these so called "in progress ideas" have not moved… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Poor customer support, Money grabbing and deceving ad...”

Written on: 17/06/2013 by rizaholm (1 review written)

I tried to set up my ecommerce idea with this site builder because of previous reviews I made and the money back policy they have. The design templates few of them are 100% professional looking. The card processing options are extensive but very little of the options they offer are merchant oriented and expensive. I had problems setting up my own domain and email account. Tech support is nice but lacks solution ideas for your problems. When I decided it wasn't the best option for me they didn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview