KSN Online www.ksn-online.co.uk Reviews

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hondawaki

Reviews written: 1

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★★★★★

Written on: 05/04/2012

“Motherboard RMA”

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what can I say.......the new board was waiting for me when I arrived home and its now 21.47hrs and I am sending this from my new board. Built up and booted first time.. running 4.0 mghz, 1600 Ram and stable. I am absolutley staggered you have done this for me, your customer service has been second to none, considering the circumstances. A simple thank you seems hardly enough, but that is all I can say. I would have no hesitation in recomending KSN to anyone. I know where I will be making further...

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IJHogg12

Reviews written: 1

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★★★★★

Written on: 05/01/2012

“Fantastic Service”

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I was hugely impressed with KSN's professional customer service, extensive product range and expedient handling of my order. My replacement laptop screen arrived on time (even in the busy Christmas period when some delays would be expected) and was very good value for money. I would fully recommend the KSN website to anyone who is looking for replacement parts and peripheries and will be using their service again in the near future. ...

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★★★★★

Written on: 24/08/2011

“A first class supplier”

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I looked at reviews about several online suppliers before deciding to buy from KSN. Inderjit was most helpful and all aspects of the transaction went smoothly. The computer and some accessories were safely packed and arrived on time at our company in the Republic of Ireland. Delivery was by courier allowing the shipment to be tracked, and the additional charge for this service was reasonable. I would have no hesitation in purchasing from KSN in the future....

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TripleA

Reviews written: 1

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★★★★★

Written on: 12/07/2011

“Great shop, would buy anytime again!”

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Bought the Lian Li PC case PC-888 here because it was way cheaper than in my home country Switzerland, despite the well known high shipping cost in the UK if goods have to be shipped abroad, especially to a non-EU country. Not many UK shops ship to a country outside of the EU, so I was very happy to hear that KSN does and the cost for FedEx was acceptable to me. Naturally I have a lot of questions before I buy high end computer parts and KSN has been very nice (and probably patiently too) to respond...

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★★★★★

Written on: 03/06/2011

“Excellent Customer Service”

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Ordered a motherboard no longer available in Australia. Could have bought from any number of other UK or US websites but thought I'd give KSN a try. Glad I did. Dispatched item quickly, it arrived in Australia reasonably on time, no problem whatsoever. KSN were very courteous, emailing to see if I had received the item yet. Highly recommend them to anyone, if they have what you want and you're happy with the price, don't hesitate to order from them. Friendly and fast. Thanks....

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★★★★★

Written on: 27/04/2011

“I usually use dabs or one of the larger online...”

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I usually use dabs or one of the larger online retailers for my computer related purchases, so was a bit dubious of using an 'unknown' company to me. My decision was primarily price and stock availability related. However, the service was excellent. I ordered at around 4pm and opted for the Next Day service which cost a few pounds more. I got an email to say the order had been dispatched, and it turned up at 9.20am. I then got a courtesy phone call just to check I had received the delivery,...

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★★★★★

Written on: 21/04/2011

“Very nice negotiation. Best products. Strongly recomended!”

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Very nice negotiation. Best products. Strongly recomended!...

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★★★★★

Written on: 19/04/2011

“I cant fault KSN service they rang me up and kept me...”

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I cant fault KSN service they rang me up and kept me informed of my order also constant updates for shipping and as for the price they where the cheapest by about £70 for the lian li v2120 case. Staff friendly and helpful i will 100% be going back to buy some more stuff well done KSN :) from a happy customer.....

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★★★★★

Written on: 25/03/2011

“Had a few problems with the bank transfer, but the...”

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Had a few problems with the bank transfer, but the support from KSN was simply amazing! Goods were delivered within the schedule and everything worked right out of the box. It's now my number one place for ordering stuff. Trully recommended. 5*...

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★★★★★

Written on: 10/03/2011

“Absolutely exemplary customer service. Delivery was...”

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Absolutely exemplary customer service. Delivery was messed up by TNT, but KSN went the extra mile to ensure i got the delivery on time - speaking to TNT on my behalf and fixing the problem immediately. Really great to know that any problems you have will be dealt with quickly. Website is a bit outdated, but everything else is top notch. Would highly recommend....

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★★★★★

Written on: 08/02/2011

“I purchased a High End gaming Laptop from KSN with...”

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I purchased a High End gaming Laptop from KSN with next day delivery, the delivery company failed miserably at locating my address, they kept heading next door. I spoke with KSN and they helped me with the delivery company to organise a saturday delivery which isnt an option normally, and when the delivery company failed on saturday, I emailed KSN who dont work on saturdays but still checked my email and got the delivery company to come out again with a estimated arrival time which resolved the...

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★★★★★

Written on: 07/02/2011

“I ordered a fairly inexpensive item, and requested...”

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I ordered a fairly inexpensive item, and requested support to ensure next day delivery. Response time was exceptionally quick, and follow up included them telling me when someone in my warehouse had signed for it.. Excellent service ...

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★★★★★

Written on: 29/01/2011

“Without a doubt th best customer service I have ever...”

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Without a doubt th best customer service I have ever come across. I had trouble with my credit card address verification (unrelated to KSN). KSN customer service bent over backwards to help me out and get the order through, while keeping me up to date via telephone and email. The laptop I bought is a top of the range and hard to find. KSN were the first to stock it. In fact most places are still waiting for their orders to arrive while I have been the proud owner for over a week. Delivery...

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★★★★★

Written on: 26/01/2011

“Very satisfied from the wholo company policy. ”

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Very satisfied from the wholo company policy. It is a pleasure to shop with them. Theodore, Athens Greece....

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★★★★★

Written on: 11/12/2010

“More than helpful and friendly staff, will use them...”

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More than helpful and friendly staff, will use them again next time I need computer stuff. Very good after sales support, contacting suppliers and investigating my problem extensively. Definitely Recommended to anyone else looking to buy from them....

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★★★★★

Written on: 09/12/2010

“After placing an order for an item that wasn't in...”

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After placing an order for an item that wasn't in stock KSN were very helpful and kept me up date by phone and email on when they'd received stock and dispatched my order. I was upgraded to next day courier free of charge and my order arrived the day after it was dispatched. Great customer service and prices....

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★★★★★

Written on: 23/11/2010

“Since I came across the sold-in-the-UK-only KFA2...”

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Since I came across the sold-in-the-UK-only KFA2 Anarchy GTX 480 video card, I've been searching for a store in the UK that would deliver to the USA. I finally came across KSN (after much searching) and promptly ordered the card. Before it was shipped, I was informed that the package was a little too heavy for their normal delivery carrier so they upgraded it to FedEx at no extra cost and I received the card sooner than expected. Their customer service was excellent, friendly, and stayed in contact...

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★★★★★

Written on: 23/11/2010

“I ordered a Asus N53JN from these guys and I must say...”

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I ordered a Asus N53JN from these guys and I must say that I was hugely sceptical initially, especially considering I never usually order online. However I thought I'd take a chance and man am I happy I did. The service they provided was excellent. They chased up TNT delivery for me also and ensured it was here on time. Great online reseller. would recommend to everyone. ...

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★★★★★

Written on: 15/11/2010

“I spent two weeks looking at various websites trying...”

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I spent two weeks looking at various websites trying to find one that had a CIT Saturn case in stock without much luck. I emailed KSN to ask when they expected a new stock to arrive, and the customer service bent over backwards to get back to me quickly, try and find me a case and arrange things so i was able to purchase it. On top of the excellent help i received, the case was considerably cheaper than other sites which stocked this item, and the case was with me the next day. Top marks as far...

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★★★★★

Written on: 20/10/2010

“Prompt and fast transaction. Very good communication....”

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Prompt and fast transaction. Very good communication. Good value of goods. Great customer service. Fast shipping and prompt delivery....

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★★★★★

Written on: 19/10/2010

“New customer of KSN, I have bought a Palit nVidia low...”

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New customer of KSN, I have bought a Palit nVidia low profile card. ++ Good stock of products. ++ Great communication and information about the products ++ Perfect transaction, buying from and delivery to Spain. ++ Better service than website bussines design. - Slow delivery due to overseas shipping or Spanish official postal service. ++ Highly recommended....

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★★★★★

Written on: 05/11/2009

“I was a new customer with KSN, and phoned them to...”

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I was a new customer with KSN, and phoned them to check if the EEE TOP was instock and what colours they did. The staff were helpfull and gave me plenty of accurate information which agreed with what I had read on thier website already. I placed my order on Thursday lunchtime online. I was really hoping that I would get my delivery before the weekend, so choose the best delivery option I could find, next day was priced at £10.60 (ish) which I thought was reasonable. KSN delivered as...

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