White Lace, Coleshill, Birmingham Reviews

Watch this item
1 stars
Average rating for this product is: 1 out of 5

From 0 ratings and 1 review

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for White Lace, Coleshill, Birmingham

  • Value for Money1 stars
  • Overall rating1 stars

1 Review For White Lace, Coleshill, Birmingham

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I went to White Lace of Coleshill bridal shop as it was the nearest to where i live. The staff (especially the owner/manager) were very cold compared to the service i got from other bridal stores and i didn't find them helpful at all.

    1) They misinformed me of the material of my dress, i didn't feel like they knew what they were talking about so i did my own research on the internet to find what they told me was wrong!

    2) They fail to tell you when you order a dress that they don't do any fittings at the weekend (even though they open saturdays) or in the evening, so if you work full time you have to have a day off work! Very inconvienient if you need 3 or 4 fittings!!!

    3) As well as being totally inflexible they refused to return the tiara that i bought. I just changed my mind 3 weeks later & went back for my £100 refund. The item was in perfect condition never worn but they refused saying they have a 2 week returns policy that they don't even advertise! Considering i spent £1700 in the shop you'd expect a certain level of customer service but it was far from what you'd expect.

    I would not recommend White Lace of Coleshill to anyone, my sister is getting married next year and she certainly won't be getting her dress from there, which is a shame as it has nice dresses.