Exclusive Eyes Reviews - www.exclusiveeyes.co.uk

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★★★☆☆
3.1 / 5
52% of users recommend this
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  • Customer Service

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  • Value For Money

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Latest Reviews

★★★★★

“Absolutely value for money with exceptional service.”

Written on: 20/08/2014 by JaylinMcCleary (1 review written)

I ordered 2 pairs of glasses a week before my holidays and was panicking they wouldn't come in time but the service was brilliant they kept me updated and when I was messaging them probably being a big pain in the back, they were always polite and understanding and reassured me they would try they're hardest to get the glasses to me on time which they did so perfect service thank you would definitely recommend them… Read Full Review

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★★★★★

“Buying glasses was never so easy”

Written on: 13/08/2014 by jrAshworth419 (1 review written)

The glasses arrived in a weeks time packed neatly. Was very impressed with the glasses given the price I paid. The regular text updates were a good way to stay updated. I was impressed by the swift service and the regular status updates on my order. Great service. All in all a great shopping experience… Read Full Review

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★★★★★

“Good Site for prescription sunglasses”

Written on: 12/08/2014 by DamonColeman (1 review written)

Best Option to browse through the widest range of sunglasses, ordered for a Home Trial and received it within 4 days. After returning them to be fitted with my prescription lenses got them back within a week. I am quite happy with my purchase as I got the best deal on my Ted Baker glasses with a free pair. I cant ask for more. I have already suggested this site to my friends … Read Full Review

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★★★★★

“Je recommande fortement exclusiveeyes”

Written on: 08/08/2014 by Dugganhw1950 (1 review written)

I'm very impressed by how easy it was to order my custom glasses and how fast they arrived well packed in my front door. When I opened the package, I surprised that they came with nice and durable disk cartridges and a cleaning kit fabric / tool both for the pair. Both fit well and I have had many compliments on them. I recommended exclusiveeyes to everyone I can. Thank you for these beautiful and well-made glasses. This company will be my first and perhaps only choice for future purchases… Read Full Review

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★★★★★

“What I wanted at a realistic price in a strait forward...”

Written on: 08/08/2014 by Joyce329 (1 review written)

I really like the style and fit of these frames. I had picked these out at a store here in the Germany and they wanted €120 for JUST the frames. I was able to order these frames, with lenses and shipping from exclusiveyes.co.uk, for less than they would have been at that store AFTER insurance for the frames alone! Great product. Fast international shipping. No complaints. Thanks exclusiveyes.co.uk… Read Full Review

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★★★★★

“I am happy with my purchase”

Written on: 07/08/2014 by Clayton282 (1 review written)

The glasses cost me one fourth the price I pay at my local optician. The range of the glasses available are good, it gets a bit confusing on which pair of glasses to order (you actually get spoil for choice). For the price paid what matters really is that the glasses are good quality and exactly to the prescription… Read Full Review

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★★★★★

“Simple and easy website”

Written on: 02/08/2014 by JaceDiaz (1 review written)

I received my glasses within 2 weeks of placing an order. I have never bought glasses online, so this time as I was not sure I placed an order with 2 different websites as the prices were very cheap compared to buying at the high street. The glasses are of a good quality and I think that these will last me for more than a year. I do not like using the same glasses for a long time so I ensure that I keep changing them every time. Now that I have found this website I will be buying another pair… Read Full Review

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★★★★★

“Excellent Product, Cheaper than the high street”

Written on: 29/07/2014 by AustinO'Hara (1 review written)

I was extremely impressed with the fit of the varifocals, I was a bit worried after reading some negative reviews. But 3 days after placing my order I received the glasses for PD marking and was impressed with the quality given the price I paid. After returning the frames I receive them back fitted with my prescription within 2 weeks and I am absolutely delight with them and will recommend exclusiveeyes.co.uk to all my friends who spend a fortune at high streets… Read Full Review

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★★★★★

“Good Site for spectacles”

Written on: 28/07/2014 by Gordon308 (1 review written)

"Great site to buy your glasses....very good customer service and the glasses were superb. Extremely reasonably priced, compared to high street. Ordered glasses online for the first time and must say I now understand why buying glasses online makes sense. High street or high price street glasses are history for me. " … Read Full Review

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★☆☆☆☆

“the worst company that i have dealt with”

Written on: 30/10/2013

i had to return the frames twice because they where not what i ordered they promised to refund the postal cost three months ago but i am still waiting. i advise anyone to avoid dealing with this company. … Read Full Review

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★★★★☆

“Maybe I was just lucky”

Written on: 15/02/2013

My reglazed glasses were returned in two weeks and are faultless. For a very reasonable price I've been able to re-use my "designer" frames and I have no complaints at all… Read Full Review

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★☆☆☆☆

“Total total rubbish..”

Written on: 15/07/2012

Dont even think about parting with your hard earned money with these bunch of crooks. I placed an order and the very next day I was sent an email saying that they would need more money to finish the order. ( Due to the so called complex lenses). I refused and asked for my money back. They then said they had started on the frames and that the so called " 100% quality guarantee " didnt apply as it was a custom order! I did finally get the glaases, I took them to a local optician who said the… Read Full Review

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★☆☆☆☆

“hopeless”

Written on: 12/06/2012 by S.J.Parsons (1 review written)

I ordered glasses from 'exclusiveeyes' website. Glasses arrived but wrong frame colour and wrong sidearms colour.Also, the lens look thick--I paid extra for thinner lens. I'm a 62 year old bloke and purple is NOT the colour I want. I sent enquiries by post and e-mail asking for the mistake to be remedied but have had had no response. Also, it seems I've been taken off their databse to be sent e-mail adverts. The previously weekly ads. have stopped. The money loss to me is not great but the poor… Read Full Review

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★★★★★

“Check This One !!”

Written on: 12/06/2012 by TimWigan123 (0 reviews written)

I have bought 2 pair of prescription glasses online, this is the first time I have ever bought glasses online. Y'day i received my glasses & My new specs are fantastic. I have still not reached the price of my last pair of glasses from a high street optician… Read Full Review

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★☆☆☆☆

“terrible customer sve and refund policy dont work”

Written on: 29/02/2012

bot 2 glasses in june 2011 when they came they were plastic and awful didnt worth amt paid, so i returned and asked i get mny back as i was going away and not rtning for another month. Customer svce is rather useless and wld rather not refund me cos They blame you for not telling them reason for returning item and so cant refund.. what happened to: A 100% quality guarantee - This means that if there is anything wrong with your glasses, you get your money back without a quibble Im still owed… Read Full Review

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★☆☆☆☆

“Worst shopping experience I've ever had.”

Written on: 16/02/2012

If I could rate this company less than 1 star I would. I sent my glasses to be reglazed, and it took almost 3 months to get them back. They lied the entire time saying that they'd sent the glasses and Royal Mail had lost them, so I threatened with legal action and I was then told my lenses had just arrived and they would post them a.s.a.p., completely contradicting everything they'd told me for months. Luckily they arrived intact but I would warn anyone against using this company… Read Full Review

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★☆☆☆☆

“RUBBISH”

Written on: 30/12/2011

Rubbish Company; Rubbish Specs. AVOID AT ALL COSTS!!… Read Full Review

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★☆☆☆☆

“USELESS DO NOT USE THIS COMPANY”

Written on: 04/08/2011 by traceyh (1 review written)

Please dont use this company, the glasses I received are useless to me and I cannot get a refund. The lenses they say are to my prescription and I cannot see properly out of one eye. I already have glasses with the same prescription so I know that they are wrong. I sent them back, but they said they are correct. I asked for a refund, but was told that i could not have one as they lenses where to my prescription, they told me to take them to an optician and have them tested at my cost!!!!!!… Read Full Review

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★☆☆☆☆

“Scam company!”

Written on: 28/07/2011

I made the awful mistake of buying glasses from this company and seriously regret it. In fact the word buy is almost not applicable because even though I have parted with my money, I am still waiting for the glasses to arrive! There is no contact number on the website and I can only communicate with them via email which for most online purchases is never a problem. However, Exclusive Eyes staff were completely unconcerned and regurgitated the same thing to me for months… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 27/06/2011 by Steiggy (1 review written)

I recently ordered a pair of Prescription sunglasses from Exclusive eyes. After waiting 3 weeks for them - even thought their website says dispatched in 3 days - I found that the lens were wrong. It was like looking through a pair of binoculars and they made me feel sick. I bought them for driving and I certainly was not going to drive with them on. I contacted their customer services to be told to send them back - at my own cost - so they could check them. I now have received a reply. "It… Read Full Review

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