Nationwide Building Society Current Account Reviews

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★★☆☆☆
2.2 / 5
From 7 reviews
29% of users recommend this

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★★☆☆☆
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“Terrible processing times, generally rather unreliable.”

Written on: 06/04/2012

First of all I want to mention the absolutely awful processing times. As a student, I receive £100 at the beginning and middle of each month and have done for the last two years. However, Nationwide still seem to struggle keeping these on time. It can take anywhere from one to five days later for the money to actually process. Only one times out of ten is it on time. This is incredibly detrimental to a student who studies full time and relies on said money to pay bills and eat. Secondly,... (read more)

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★☆☆☆☆
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“Dishonest banking”

Written on: 22/02/2012 by BrianMcF (1 review written)

By accident I went over my overdraft limit for 6 days by amount of roughly £130. Got charged £65 for this. First time I have ever done gone into overdraft. I cannot understand why no one at Nationwide couldn’t call, sms or email to let me know I had gone over my limit so I could rectify things. Instead they just kept charging me £15 for every transaction over my limit. They could have just blocked my card and not let me incur penalties. I would have been much happier that way.... (read more)

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★★★★★
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“Helpful and prompt online banking excellent ....”

Written on: 24/02/2008

Helpful and prompt online banking excellent . flexaccount very good for holidays foreign currency no charges. recommended (read more)

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★☆☆☆☆
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“Nationwide have been terrible on all the products we...”

Written on: 13/02/2008 by mstudley (1 review written)

Nationwide have been terrible on all the products we have on them. They messed up opening my account and failed to transfer direct debits even after 3 months. When i moved on to a new housing estate I changed my address to the new one - 2 days later they changed it a house further down the street and then proceeded to send out all my bank details, mortgage details, card details and personal information in an unnamed handwritten envelope to this address. Thankfully the people opened it and... (read more)

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★☆☆☆☆
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“Customer service was shockingly poor trying to resolve...”

Written on: 07/02/2008 by crp28 (2 reviews written)

Customer service was shockingly poor trying to resolve my issues. Failed to transfer all my SO & DD from old current account.
Wired money from USA to current account using Nationwide instructions and money never arrived in my account. Had to pay to get the money rewired to my USA account and rewire to another bank account.
The time taken to transfer money to another account using online banking is misleading - bill arrived late. (read more)

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★★★☆☆
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“I have only recently applied for a Nationwide current...”

Written on: 25/09/2007 by ihatethree (3 reviews written)

I have only recently applied for a Nationwide current flex account online and advise against it but instead go into your branch. Three weeks down the line and I am still awaiting details to use my account. (read more)

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★★★★★
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“The Nationwide Flex account is Excellent. The Website...”

Written on: 07/12/2003 by simonpower (1 review written)

The Nationwide Flex account is Excellent. The Website allows easy transfer from Current account to Internet savings account which gives a good rate of interest. All accounts (including Mortgage account) are shown on the website. I travel extensively and use the Visa Debit card in many countries always getting the best exchange rate whether taken local currency from cash machines or using the Visa Debit card to buy products. Remember at present no commission is paid and a preferential... (read more)

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