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| Ease of use | 6.8/10   |
|---|---|
| Customer Service | 3.5/10 |
| Reviewer Rating | 5/10 |
| Overall Rating | 4.8/10 |
Full review by
Guest.
on 24th Feb 2008
User Rating : 9
Respect :
0
Bad Points: i havent found any yet touchwood !!
General comments: Helpful and prompt online banking excellent . flexaccount very good for holidays foreign currency no charges. recommended
Guest.'s review and ratings | 22 words
Review by
mstudley
on 13th Feb 2008
User Rating : 1
Respect :
0
Nationwide have been terrible on all the products we have on them. They messed up opening my account and failed to transfer direct debits even after 3 months. When i moved on to a new housing estate I changed my address to the new one - 2 days later they changed it a house further down the street and then proceeded to send out all my bank details, mortgage details, card details and personal information in an unnamed handwritten envelope to this address. Thankfully the people opened it and saw ...
mstudley's full review | 301 words
Review by
crp28
on 7th Feb 2008
User Rating : 1
Respect :
0
Customer service was shockingly poor trying to resolve my issues. Failed to transfer all my SO & DD from old current account.
Wired money from USA to current account using Nationwide instructions and money never arrived in my account. Had to pay to get the money rewired to my USA account and rewire to another bank account.
The time taken to transfer money to another account using online banking is misleading - bill arrived late.
crp28's full review | 85 words
Review by
ihatethree
on 25th Sep 2007
User Rating : 5
Respect :
0
I have only recently applied for a Nationwide current flex account online and advise against it but instead go into your branch. Three weeks down the line and I am still awaiting details to use my account.
ihatethree's full review | 37 words
Review by
simonpower
on 7th Dec 2003
User Rating : 9
Respect :
+4
The Nationwide Flex account is Excellent. The Website allows easy transfer from Current account to Internet savings account which gives a good rate of interest. All accounts (including Mortgage account) are shown on the website. I travel extensively and use the Visa Debit card in many countries always getting the best exchange rate whether taken local currency from cash machines or using the Visa Debit card to buy products. Remember at present no commission is paid and a preferential exchange ra ...
simonpower's full review | 146 words
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