UK Mail Group Courier & Delivery Reviews - www.ukmail.com

★★★★☆
4.2 / 5
81% of users recommend this
  • Value For Money

Summary

Formerly known as Business Post Group
UK Mail Group reviews here at Review Centre

Media Gallery for UK Mail Group Courier and Delivery www.ukmail.com

UK Mail Group Courier and Delivery www.ukmail.com

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Latest Reviews

★☆☆☆☆

“Did not receive parcal”

Written on: 03/03/2015

Tried to track parcal on line but was unable to ,when I finally did it said it had been signed by me 3 days earlier on a day and time what was impossible as I was at work and nobody home Were is my parcal and Who signed for it with my name ??Spoke to customer service and said they will phone back Monday better have a good explanation and gets the problem sorted or will be taking legal advice on the matter… Read Full Review

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★☆☆☆☆

“STAY WELL CLEAR”

Written on: 27/02/2015

TOLD ME FAILDED DELIVERY ON THE 25/02/15.. I WAS IN ALL DAY WAITING ON DELIVERY ASND DIDNT EVEN GET A CARD POSTED THROUGH THE DOOR... WAS SUPPOST TO BE DELIVERED TODAY AND DIDNT ARRIVE.....THERE TRACKING SEVICE IS NOT UPDATING IN TIME AND JUST A COMPLETE SHAMBELS... MY ADVICE GO WITH ANOTHER COMPANY… Read Full Review

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★★★★★

“happy and satisfied”

Written on: 26/02/2015 by JaylynStrong458 (1 review written)

I was very happy with the speed of the delivery to N. Ireland and the courtesy shown by the driver when he arrived with my orders. Thank you… Read Full Review

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★★☆☆☆

“Non Delivery”

Written on: 26/02/2015 by keHarrison435 (1 review written)

As of today at 24.2.15 at 15.43 hrs I still have not had the package delivered. Why is this so ? Please advise, B.Lewis… Read Full Review

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★☆☆☆☆

“Don't use them!”

Written on: 25/02/2015 by chrissie125 (6 reviews written)

Completely unreliable and come day go day. Ordered a shower from Plumbworld which was to be despatched the next day. Received a text saying that someone  would deliver that day between 1.p.m. and 2p.m. and that's the last I heard. We waited till 5.30 on a cold wet development site for nothing. No apology or further text. I sent an email to which there was no reply, and then used the site saynoto0870 to track down a telephone number for them at Llandrindod Wells depot. No apology, but I am… Read Full Review

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★☆☆☆☆

“Not customer focused”

Written on: 24/02/2015 by 433Aguirre (1 review written)

My computer supposed to arrive today but was not informed of the time of delivery nor message was sent to me therefore they came at the wrong time and I was not around. Tried to call them at 4.55pm (London time) and they did not pick up. Apparently they close at 5pm. Won't have much free time tomorrow to receive the goods but I can't even change the date of delivery or choose to deliver it to my neighbor. This is just the classic example of company doing what they think is right but fail to… Read Full Review

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★☆☆☆☆

“ukfail, are homophobic ”

Written on: 23/02/2015 by MIKETHOMPSON (1 review written)

THINK UKMAIL DERBY NEED SOME MANNERS AND STOP BULLING PEOPLE, CUSTOMER SERVICE IS ROTTEN AND THE DRIVERS RUDE. ONE BANGED MY DOOR ALMOST KNOCKING IT OFF THE FRAME, I ASKED HIM TO NOT SMACK IT AND THEN WENT OFF IN TIZZ CLAIMING I CALLED HIM BLACK! HE THEN PROCEEDED TO STAND IN MY GARDEN, WALK TO HIS VAN, GET IN IT AND WIND DOWN THE WINDOW, REVERSE THE VAN AND WHILST DOING THIS PRESISTED IN CALLING ME A "C U N T" SO NEIGHBOURS HEARD AND PEOPLE INSIDE MY HOME. WHEN I RANG DERBY UP TODAY I HAD… Read Full Review

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★☆☆☆☆

“didn't get it”

Written on: 23/02/2015 by KarinaDavidson (1 review written)

I havent received it ANYTHING?????? Nothing, where did you deliver it to ???????????????????????… Read Full Review

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★★★★★

“Excellent reliable service”

Written on: 22/02/2015

Always have a very good experience with UKMail. They are very efficient and the way they keep you up to date (within the hour) on delivery times is very helpful… Read Full Review

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★☆☆☆☆

“Do not trust anything valuable to this company”

Written on: 21/02/2015 by ffHayes260 (1 review written)

I waited home for the delivery of a smartphone. Half an hour after the timed slot had passed, I checked online and the tracking info showed that the driver said he had delivered it to my neighbour (he definitely hadn't). More than 1 in 4 of the reviews on trustpilot give the lowest possible rating and state similar problems - huge issues with drivers delivering to wrong addresses, not ringing doorbells, leaving items on doorsteps, out in the rain etc. I shall go out of my way to avoid doing… Read Full Review

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★☆☆☆☆

“Can't agree on delivery time”

Written on: 21/02/2015 by billbruce (1 review written)

UK Mail tried to deliver at 18:30 while I was at work on Friday. They only deliver on weekdays but no problem (or so I thought), I'm on the 2pm 'til 10pm shift again on Monday, I'll get them to deliver during the morning. The website doesn't allow this, so I gave them a call and was told it still wasn't possible. My wife is home from work around 5pm so what about another evening delivery like the original attempt - still "no can do" "You can always collect at the depot" they said. "No I can't"… Read Full Review

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★★★★☆

“Kept informed of delivery”

Written on: 21/02/2015 by 437Pierce (1 review written)

Happy that I was kept informed of delivery, including an email of slight delay. Thank you… Read Full Review

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★☆☆☆☆

“DO NOT USE UKMAIL- THEY ARE THE WORST!!”

Written on: 20/02/2015 by Maggie96 (1 review written)

Do not use this company, they are the worst delivery company I have ever had dealings with. Waited all day and wasted a whole day when a before 12pm delivery failed to arrive. Rang UKMAIL who promised I would get it soon, then later that day said I would def get it before 6pm. NOTHING! They are liars and their staff are badly trained and told to fob off customers. I was told that they could not contact the driver the day my delivery failed to arrive, but the next day they changed it to having… Read Full Review

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★★☆☆☆

“Poor delivery driver”

Written on: 20/02/2015 by 120McDaniel (1 review written)

I was given a time frame for the delivery. Saw a van pull up around the right time and thought "not bad". The driver walked into my block of flats with a bag but my buzzer did not buzz nor was there a knock on my door. Three hours later still nothing so rang the customer service number. The lady said that it was delivered in the time frame given for delivery and I informed her that nobody had buzzed me or been to my door. The lady looked up the drivers delivery note on their computer system and… Read Full Review

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★★★★☆

“Good service”

Written on: 20/02/2015 by Rankin95 (1 review written)

Parcel was delivered when they said it would be. Driver phoned from outside the house to make sure we were there to receive it. Good service… Read Full Review

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★☆☆☆☆

“I ordered something to pick up from store. Got various...”

Written on: 20/02/2015 by JaidynWoodard240 (1 review written)

I ordered something to pick up from store. Got various emails confirming order on way and order delivered. When I called store they said nothing delivered. Product has not even been picked up… Read Full Review

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★★★★★

“Considerate,prompt and reliable”

Written on: 20/02/2015 by Holmesdm431 (1 review written)

Very good service,I was kept well informed from time of dispatch to delivery,very courteous and prompt...thankyou… Read Full Review

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★★★★★

“Great Service from UK Mail”

Written on: 20/02/2015 by Kimberly1973 (1 review written)

Package arrived as promised at the allotted time.Very little convenience for anyone… Read Full Review

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★★★★★

“Parcel service”

Written on: 20/02/2015 by 457Weaver (1 review written)

Excellent friendly service nice and early Thank you… Read Full Review

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★★★★★

“Best delivery service I have has year.”

Written on: 20/02/2015 by Jaqueline185 (1 review written)

Best delivery service I have has year. Worked seamlessly and on time . Tracking was spot on. Very impressed… Read Full Review

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