UK Mail Group Courier & Delivery Reviews - www.ukmail.com

★★★★☆
4.2 / 5
22516
81.0% of users recommend this
  • Value For Money

Summary

Formerly known as Business Post Group
UK Mail Group reviews here at Review Centre

Media Gallery for UK Mail Group Courier and Delivery www.ukmail.com

UK Mail Group Courier and Delivery www.ukmail.com

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Latest Reviews

★☆☆☆☆

“useless”

Written on: 27/05/2015 by namnige (1 review written)

waited in all day no delivery arranged for delivery next day again no delivery ukmail made conflicting excuses ukmail is useless avoid them… Read Full Review

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★☆☆☆☆

“Would Never Use If I Had A Choice”

Written on: 26/05/2015 by Debra1111 (1 review written)

Ordered from Tool-Net on 19th May for delivery on 20th May. Had an email from UKMail 20th saying parcel would be here between 14.02 and 15.02 - then a further email to say there had been a delay. When no delivery rang them up to be told they had delivered and they had a signature and would speak to driver to find out where it was. I rang back had been unable to speak to driver. I then had email to say they had tried to deliver but could not access property. Tool Net then spoke to UKMail and… Read Full Review

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★☆☆☆☆

“disgusting, unhelpful, rude and neglectful”

Written on: 24/05/2015 by KateOkeeffe (1 review written)

I have order 4 times from the clothes company Joules. Each time uk mail has not delivered my parcels on the day I've chosen. Even though I'd paid extra for it. The driver even tried to deliver to the wrong house!! The call center is unhelpful. The drivers don't have any sort of respect for people belongings at all. The drivers don't even stick to their instructions. I've had parcels left IN THE BINS on my front door step for anyone to take! I am absolutely disgusted with UK Mail. Their staff… Read Full Review

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★☆☆☆☆

“Mail takes 48 hours ! Paid extra £10 for super...”

Written on: 23/05/2015 by Matthewsxi235 (1 review written)

Mail takes 48 hours ! Paid extra £10 for super parcel delivery and took over 7days , rip off, … Read Full Review

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★☆☆☆☆

“Driver "couldn't find house"; means a 5-day wait”

Written on: 22/05/2015 by desafinado (2 reviews written)

I ordered a replacement phone from O2 on Thursday 21st May at about 1500. I later tracked my order on the website of the courier, UK Mail, which said the item was at their local depot at 0617 on Friday 22nd May. Shortly after it was said to be out for delivery. UKMail texted me to say it would be delivered between 1834 and 1934. It did not arrive. I contacted O2 customer services by phone that evening and spoke to an agent. He contacted UKMail and was told that the driver attempted delivery at… Read Full Review

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★★★★★

“well packed and safely delivered”

Written on: 22/05/2015 by billiejenks (1 review written)

The driver was excellent very polite and helpful he was a pleasure to be dealing with so friendly and nice… Read Full Review

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★☆☆☆☆

“drive stole parcel”

Written on: 21/05/2015 by kjRodgers497 (1 review written)

driver claimed parcel was left with a nieghbour we was up and down the whole street then they said it was left at a house that they named there was no house called that in our village there just theieves just avoid them… Read Full Review

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★☆☆☆☆

“shocking”

Written on: 20/05/2015

shocking service , never received my parcel , staff at the call center are unbelievably rude unhelpful and inexperienced , the driver could not find my house so he signed it off as delivered to a Mr Smith and i never saw my parcel… Read Full Review

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★☆☆☆☆

“Worse than useless”

Written on: 20/05/2015 by Webb1964 (1 review written)

I placed my order on a Monday the package was dispatched to UK Mail on Tuesday evening booked with 24 hour delivery so I expected it on the Thursday I waited in on the Thursday to collect the parcel which it didn't arrive when I checked there tracking service on which they claimed it was delivered. I rang the customer service department on the Friday morning the service rep didn't really seem interested in solving the problem the package finally arrived 4 days late after sitting at there depot… Read Full Review

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★★★★★

“HAPPY CUSTOMER!!”

Written on: 20/05/2015 by Morgane1969 (1 review written)

Good efficient service… Read Full Review

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★★☆☆☆

“Wrong address”

Written on: 20/05/2015 by Fuller402 (1 review written)

The driver obviously couldn't really be bothered to find the correct house - he/she just dumped the box in the carport of the house at the post code GPS coordinates, even though we had supplied a house description and the house name is clearly displayed. Our neighbour kindly rang to tell us the box was blocking her son from parking his car. Not good!… Read Full Review

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★★★☆☆

“good and Bad”

Written on: 20/05/2015 by Cortezf1989 (1 review written)

Both items similar but first item had complications in delivery finally received , second item next day brilliant… Read Full Review

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★☆☆☆☆

“delivered two days late and poor customer service”

Written on: 20/05/2015 by Eaton200 (1 review written)

I paid next day delivery for my parcel. no tracking information was given on website. I had to call 5 times to establish where parcel was and was never called back when I was told I would be. parcel was sent to the wrong depot and delivered 2 days late… Read Full Review

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★★★★★

“delivery driver helpfullness”

Written on: 20/05/2015 by JamyaPutnam163 (1 review written)

Same delivery driver for my last 5 deliveries always says hello using my name so I know the parcel is for me ask's where he want's me to leave it and always very pleasant and I never feel rushed excellent delivery and excellent driver. Nothing I didn't like about any of my deliveries… Read Full Review

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★★★★★

“Excellent text updates”

Written on: 20/05/2015 by IsabelleKrause458 (1 review written)

The text updates give you a time slot that is correct,no waiting in all day! Couldn't fault any part of the service… Read Full Review

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★★★★★

“ It's good”

Written on: 20/05/2015 by Andreasg454 (1 review written)

wow! First class serviice parcel fromScotland delivered over night arrived 9 30am cannot do better than that… Read Full Review

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★★★★☆

“Delivery Time”

Written on: 20/05/2015 by Floydrb82 (1 review written)

The delivery time was great delivered at time stated, Bit surprised though, got an email to say it had been delivered and signed for?, by me. Delivered Yes, but signed for NO. not too happy about being told I signed for this item when I didn't… Read Full Review

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★★★★★

“Package”

Written on: 19/05/2015 by YairConley221 (1 review written)

Arrived fast and in good time. A terrific result… Read Full Review

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★★★★☆

“Good service”

Written on: 19/05/2015 by Naomi434 (1 review written)

Very quick delivery with the actual time band of delivery emailed to me ensured I was available to receive the parcel… Read Full Review

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★★★★★

“Pleasant surprise”

Written on: 19/05/2015

It's always nice to be pleasantly surprised these days and that is my reaction to this my first experience of your delivery service. For customers living alone your indications on how delivery is progressing is is a very refreshing feature which helps sole occupancy recipients plan their day instead of sitting waiting for hours on end for an expected order to arrive. Keep up the good work!… Read Full Review

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