Facewest www.facewest.co.uk Reviews
Latest Reviews
★★★★★
“FACEWEST IS BEST.”
Written on: 25/05/2013
Fantastic service and excellent customer communications. Plus the you get rewarded for shopping, what a bonus. (read more)
★★★★★
“excelent shop with fast responce”
Written on: 24/05/2013
excelent shop! fast, reliable, excelent service order came on time, with good package prices are fair (read more)
★★★★★
“Primus flask”
Written on: 23/05/2013
Fantastic item - durable, keeps fluids hot for ages. Prompt postage from Facewest - thank you. Highly recommended (read more)
★★★★★
“Petzl Luna Harness”
Written on: 23/05/2013
As usual great service from West Face, Always great selection of great technical gear. Not the cheapest unless you can find what you are looking for in the sale. As I did with this harness and with a free crab and belay plate. The loyalty scheme means money off next order. (read more)
★★★☆☆
“Exped Cloudburst 25”
Written on: 22/05/2013 by Macabee (2 reviews written)
This is my second Exped Cloudburst 25 sack, to be used as a day-sack, my first for my swim-gear. Whilst the sack is pretty good, it is not as good as the first one. Exped have made some changes, but not what I would call improvements, where there was a clear panel in the back, where you could see what was where, this has now been removed, the base which was somewhat of a stronger material, is the same as the rest of the pack, the shoulder straps whilst wider at the top, are now thinner, in... (read more)
★★★☆☆
“Mixed feelings”
Written on: 20/05/2013 by aabbccd
The product arrived reasonably quick and the shipping was free, which is really nice since I live outside UK. However, it was shipped as a DHL business package which doesnt work well for me since I work during the day and cannot stay at home to receive it when they deliver. DHL could not re-route the package to my workplace, and they could not leave it at the nearest DHL partner (a block away), so I had to pick it up at the DHL logistics center outside town. I also noticed a big increase in... (read more)
★★★★★
“Perfect service !”
Written on: 19/05/2013 by KevinDurkan
Great site Great service, prompt and professional. Can not fault anything in my dealings with Facewest, and would highly recommend them to both my friends and the general public . Well done Facewest First Class !!! (read more)
★★★★★
“As a vendor they're very good. The goods were...”
Written on: 18/05/2013
As a vendor they're very good. The goods were despatched when I expected and arrived two days later in perfect condition. (read more)
★★★★★
“Great piece of kit”
Written on: 17/05/2013
Ordering was simple and quick and delivery was fast the kit is fantastic and works a treat it has made so much difference to my MTB orienteering would recommend this kit to my mates as it was recommended to me by a club member (read more)
★★★★☆
“Fast, reliable with quality items and attractive prices!”
Written on: 17/05/2013 by REINE
I have ordered before from Facewest and they have not yet let me down when it comes to those matters mentioned in the title above! Free shipping is also another reason why I order from them from Sweden! (They can however be a little better in keeping up the inventory list of items really in or out of stock in the future!) (read more)
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Showing 1 - 10 of 377 Reviews
★★★★★
“Very quick service”
Written on: 17/05/2013
I purchased quite an obscure outdoor accessory; rubber tips for Black Diamond trekking poles. Face west had these available, at very reasonable price and were dispatched very quickly (standard delivery was within 3 days). Will definitely use Facewest again. (read more)
★★★★★
“First Class Service”
Written on: 16/05/2013 by gjp46 (1 review written)
I have bought a number of 'Leatherman' multi-tools, both online and over the phone from Facewest over the years. Facewest have always offered a first class, professional and courteous service - always with very quick delivery, even for their standard delivery service. They also offer very competitive pricing, with the additional sweetener of a loyalty points scheme (10p off your next order for every £1 spent). If I go anywhere else for my 'Leatherman' tools, it is only because Facewest may... (read more)
★★★★★
“I will definitely return to Facewest to shop :) ”
Written on: 13/05/2013 by HappyClimber
I will definitely return to shop at Facewest, the service was fast, friendly, reliable and most important excellent prices. I would recommend facewest to anyone looking for quality goods. Regards One very happy customer :) (read more)
★★★★★
“First Class!”
Written on: 12/05/2013 by Luckylino
Best price on web, free delivery, watch received within a few days. What more needs to be said? Would highly recommend Facewest. Thanks (read more)
★★★★☆
“Excellent serice”
Written on: 08/05/2013
My order went through swiftly and was dealt with promptly and efficiently, Face West offer an excellent service (read more)
★★★★★
“Great as usual”
Written on: 07/05/2013
Great service as usual... great stuff! Lot of thanks Facewest! (read more)
★★★★★
★★★★★
“Order arrived promptly and without any problem.”
Written on: 03/05/2013
Order arrived promptly and without any problem. (read more)
★★★★★
★★★★☆
“Heli Pro”
Written on: 30/04/2013 by SherpaBourne (1 review written)
Dakine Heli Pro DLX. Bought for hill walking and skiing. So far I'm very pleased with my purchase; it looks as if it has been specifically designed for skiers (and boarders) which is what I wanted. Time will tell whether it is chairlift compatible, but I think it will be. It will be plenty big enough for day tours with shovel, probe, skins, spare clothing, goggles etc. There is a compartment for the hydration bag and an insulated sleeve for the tube. It is also plenty big enough for the... (read more)
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Showing 11 - 20 of 377 Reviews
★★★★★
“ Another good deal with Facewest.co.uk”
Written on: 28/04/2013 by kolanito (1 review written)
Perfect service, fast delivery. I have made a couple of purchases from Facewest.co.uk and I just wanted to tell that Facewest will always be my favorite shop when buying my outdoor gear. (read more)
★★★★★
“Sea to Summit dry sacks”
Written on: 27/04/2013
My order was processed with absolutely no fuss and the goods arrived in perfect condition in double-quick time. Exactly what was required. Thanks (read more)
★★★★★
“Arrived quickly in perfect condition”
Written on: 25/04/2013
Product was dispatched quickly, packaging protected the ice axe. Great service. (read more)
★★★★☆
“Older Axion Ski-touring Crampons”
Written on: 24/04/2013
Unlike many retailers Facewest still advertise the older "red" Axion crampon which fits older Fritche bindings. Most stores only carry the new ones which fit current models of binding... These were put on back-order and obtained for me, I was kept informed of progress and timescales and in the end they arrived very quickly. Very impressed. (read more)
★★★★★
★★★★★
“Hennessy asym hammock”
Written on: 17/04/2013
When I ordered my Hennessy I thought it would be at least a week before receiving it as I'm currently residing in mallorca, but to my surprise and joy it turned up within 4 days. Brilliant service and excellent product and at a reasonable price (read more)
★★★★★
“Suunto Yachtsman spare parts”
Written on: 17/04/2013
I've found the website searching on Google. There's a huge amount of items, prices are very good, the website is very handy and delivery is free and super all over Europe. Definitely a very good service. I'll be back for sure! (read more)
★★★★★
“As good as it gets”
Written on: 17/04/2013
Outstanding service, quality products and value for money. Would, without doubt use FACEWEST again. Ordered a new strap for my suunto watch and the product was shipped as soon as the payment was completed. (read more)
★★★★★
“Quality outdoor kit at reasonable prices”
Written on: 14/04/2013
I have used Facewest a number of times and have always been impressed with the kit they hold and the good prices. I have bought Suunto watch parts (replacement batteries and straps), Mountain House AFD for backpacking and Nalgene water bottles. Delivery is fast. The points you make on purchases is a great idea and will keep me coming back. (read more)
★★★★☆
“face west review”
Written on: 29/03/2013
Website easy to use but I would appreciate a little more detail with some products. Notably dimensions to avoid returns. When I returned a product there was no argument about refunding my acccount, even though I was slow in returning the item. Deliveries have been prompt. I have recommended Face West to friends. (read more)
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Showing 21 - 30 of 377 Reviews
★★★★★
“Excellent service”
Written on: 28/03/2013
The item I ordered was delivered very quickly . I was kept up to date on the delivery time. This was the best price I could find for the item. (read more)
★★★★★
“Fast service”
Written on: 27/03/2013
Well packed stuff, very fast service even with standard delivery. Every purchase earns you credit towards the next one. (read more)
★★★★★
“Wery fast shipment to Norway”
Written on: 26/03/2013
I paid for fast shipment to Norway, and it was realy fast. Sendt on monday deliverd on wedensday. (read more)
★★★★★
“Superb Service”
Written on: 25/03/2013
Ordered a mountain equipment base layer for a trip I had coming up. Got 25% off and it arrived in two days in great order. I have used Facewest on numerous occasions and can't not recommend them highly enough. They are my first port of call whenever I am looking for outdoor gear. Simply superb. Cheers (read more)
★★★★★
“Platypus 0.5l water bottle”
Written on: 25/03/2013
Great product at the best price I could find it on the web. (read more)
★★★★★
“Marmot Driclime Vest”
Written on: 25/03/2013
A great addition to my jacket collection, it has a close fit with a high neck and makes it ideal for use either on top of a single layer or as additional insulation under a shell jacket. The zips were a bit fiddly when wearing gloves but it is remarkably warm for such a small bit of kit. (read more)
★★★★☆
“Everything I wanted in one place”
Written on: 25/03/2013
Even though I have two of the big chain stores close to my work I was not able to get what I wanted in the size and colour I wanted But Facewest had both the items I was looking for On something's the price is a little higher, however the reward points will come in to make future savings I am sure Also a good reason to pickup item you couldn't justify other wise (read more)
★★★★★
“I bought this bag to keep my down sleeping bag safe....”
Written on: 23/03/2013
I bought this bag to keep my down sleeping bag safe. It does the job admirably. Now when I go canoe camping, I no longer have thos little moments of aprehension when a wave splashes inboard or the rain is particularly heavy. (read more)
★★★★☆
“Arcteryx Alpha SV gloves”
Written on: 23/03/2013
A pretty amazing fit and design. Having done a fair bit of research for a trip to Denali and tried BD guides etc these came out top. Dexterity is good for such a thick liner and having it so easily removeable makes it super practical for multi day use and drying in your sleeping bag, plus the shell isnt like most softshell outers: it absorbs minimal water and wont freeze up creating dramas the next day. The bonded leather on the shell seems v durable and gives a precise fit. Not 100%... (read more)
★★★★☆
“Excellent site, speedy delivery, correct goods in the...”
Written on: 21/03/2013
Excellent site, speedy delivery, correct goods in the parcel, what more do you want. (read more)
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Showing 31 - 40 of 377 Reviews
★★★★★
“Great seller, great prices!!!”
Written on: 20/03/2013 by pjaires
Great range of products, very good prices, fast delivery with good delivery costs, and an very nice customer service... So Fantastic! (read more)
★★★★★
“Avalanche Kit ”
Written on: 20/03/2013
Facewest supolied a transceiver, shovel and probe the next day for a price nearly as good as the other online suppliers - better once I put 10% of the purchase price (£320, so £32) against my next purchase from them. Only surprise was the size of the Black Diamond shovel - smaller than expected. I have fortunately not had to use this equipment so cannot comment on that! beyond saying that it all seems well designed and made. (read more)
★★★★★
“Excellent service”
Written on: 18/03/2013
Excellent quick service, would definitely use again and recommend to others, very good. (read more)
★★★★★
“great service”
Written on: 16/03/2013
The item was a bit different than expected and I was promptly issued a refund. (read more)
★★★★★
“Replacement Suunto Vector Battery Kit”
Written on: 15/03/2013
I might have been able to get this cheaper elsewhere, BUT the service and using genuine parts has got to be good. Excellent service and thoroughly recommended! (read more)
★★★★★
“Great experience”
Written on: 15/03/2013
Goods I bought were very competatively priced and with the discount were the best value on the market. They arrived well packaged, so no damage, and surpsisingly quickly. (read more)
★★★★★
“Excellent every time”
Written on: 15/03/2013
Friendly and informative, with excellent service. The rewards scheme is really worth a close look, being far more generous than that offered by most other retailers. Highly recommended. (read more)
★★★★★
“Seal Skin Gloves”
Written on: 15/03/2013
I wanted a pair of waterproof gloves for biking and these SealSkinz winter gloves were excellent value in the sale. Added a pair of my favourite Smartwool hiking socks for good measure. The gloves fit like, well, a glove and I'm loaning them to my son who is off skiing to bulgaria. As always, the service from Facewest was exemplary. even with free delivery, items were with me within 3 days of ordering. (read more)
★★★★★
“Excellent!”
Written on: 15/03/2013
Great product, excellent value, could not find better price anywhere for same product. Good service and prompt delivery (read more)
★★★★★
“Facewest service”
Written on: 15/03/2013
We've just recently ordered an Ortovox backpack from Facewest. While we are delighted with the product itself, what delighted us more was the fast & efficient service. Online shopping can at times be an issue when online sellers don't keep you fully informed as to the status of your order. Facewest were entirely the opposite and a good example of what online shopping should be. Can't recommend Facewest highly enough and would not hesitate to shop with them again. (read more)
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Showing 41 - 50 of 377 Reviews
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