SNH Trade Centre Reviews - www.snhtradecentre.co.uk

★★★★★
4.7 / 5
1107
96% of users recommend this
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Latest Reviews

★☆☆☆☆

“wouldnt post to NI even though says so on the website...”

Written on: 21/09/2016 by johnnym867 (1 review written)

im still waiting on a refund they took £608 out of my account and its been 2 weeks. They issued a refund with no warning even though i was able to checkout on the website and select my home as a valid area for postage. now im out £600 and still waiting. terribly bad business not posting to somewhere even though its listed on their website… Read Full Review

Snhtrade's Response to johnnym867's Review

Written on: 23/09/2016

Unfortunately we are unable to ship certain items to Northern Island and can not take this delivery option from the website. As you have stated in your review you were emailed as soon as the order was processed and you would have been refunded at the time which is normal practise. You are implying we have taken your money and not sent the goods which clearly is not the case. If you have not recieved your refund please contact us on 01843 842727 and we can check this, without an order reference we are unable to comment further. Please think about adjusting your reveiew, regards SNH.

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Johnnym867's reply to Snhtrade's Comment

Written on: 26/09/2016

I still stand by my review. No where on your website was it stated that this item was not available to northern ireland. i had to wait a full 2 weeks before recieveing my money back. You should easily be able to restrict the purchase of this item on your website given the selected postage.

Regardless i was able to find the same stove £145 cheaper on a different website and they DID post to N.Ireland for £28. that even cheaper than you post to the mainland....

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★☆☆☆☆

“Dishonest Unreliable Trader”

Written on: 16/09/2016

GAS FIRE Supplied NOT TO DESCRIPTION, Incomplete damaged,seems Customer Returned, or Quality Control Reject junk. PAID IN FULL FOR A NEW STANDARD QUALITY PRODUCT. Despite of numerous Reminders - Still NOT ARRANGED FOR COLLECTION & REFUND. It is a small Trader, seems mainly working on Commission basis, Ordering from other Retailers. Untrustworthy, Non-transparent dealings. NOT RECOMMENDED - BEWARE IF YOU CAN… Read Full Review

Snhtrade's Comment

Written on: 19/09/2016

All fires supplied are brand new not returns as you are implying. We can not collect or reund a fire that has been on a building site and in your possesion for nearly 30 days after being signed for in good condition.

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★★★★★

“Storage heaters, Plumb Care”

Written on: 22/07/2016 by redleaderrobin (1 review written)

What an absolute pleasure this company is to deal with, replies within minutes from online queries. Best prices for quality goods online, delivery as promised and such a helpful driver. And finally, where do I find such a friendly, knowledgeable and helpful person like their her. Credit to all. Just so refreshing and unusual to find an outfit like these. … Read Full Review

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★★★★★

“pollyanna”

Written on: 29/11/2015

Just received our our Flavel Regent Gas Fire, very pleased with it , it arrived within 3 days.We were very impressed with the service from snh Trade Centre. The fire looks really nice we are just waiting to have it connected… Read Full Review

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★★★★★

“solid fuel kit”

Written on: 06/09/2015 by Lorakev (1 review written)

I placed an order for two bowed solid fuel kits. We are very pleased with the goods. They arrived very quickly. Very well packaged. I would highly recommend purchasing goods from this company… Read Full Review

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★★★★★

“Great service, excellent prices, superb sales staff”

Written on: 03/09/2015 by Duncan432 (1 review written)

i ordered vitreous enamel stove pipe, and a cowl through the website. One of the the sales team contacted me as soon as they opened to flag up that the cowl I ordered would not be compatible with the flue pipe I ordered - they offered me a compatible one - organised a refund of the difference in price - and the order all came through as promised with decent courier who gave details as to when the item would arrive. Perfect service all round and excellent prices - would recommend to anyone… Read Full Review

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★★★★★

“Excellent Oakhurst Stove”

Written on: 20/08/2015 by Shelovesherdog67 (1 review written)

Spoke to a very helpful member of staff. Ordering was quick. Like the extra free insurance guarantee for delivery. Stove arrived, at first looked daunting to put together but it was quite straightforward really. Purchased a cheap water filter to use only for fire. The glow is beautiful, heater not too noisy compared to other electric fires I've owned. The 'flame' effect is brilliant. Some people comment on steaming glass or an operational hum, I can hear nothing and absolutely no steaming of… Read Full Review

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★★★★★

“Stockbridge electric stove and pipe”

Written on: 23/06/2015 by Devinetl125 (1 review written)

I looked around for an electric stove that would fit in a small wall space in my lounge . You can find these at many online retailers and at varying prices. At the time of writing snh had this stove at the best price. To make the illusion real I wanted the pipe to complete the effect. I spoke to dimplex and also to snh and both were very helpful. The pipe is matt and the stockbridge fire is high gloss. However they match in to form the illusion of a real wood burner. The pipe can just sit on… Read Full Review

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★★★★★

“Gold shower and tap fitment for bath”

Written on: 24/04/2015 by Jenkinskv1946 (1 review written)

The package was well packed and sent promptly. It matches the basin taps bought some time ago and still look "new". I am very pleased with the appearance of the item. A very good company to deal with… Read Full Review

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★★★★★

“Prompt service and delivery.”

Written on: 03/03/2015 by Dorset_Doug (1 review written)

Well done SNH. You have renewed my faith after appalling service from Easylifegroup. Actually, I am posting this mainly to prove that I am not a moaning G*t! The service from SNH was exemplary. They delivered in a couple of days and almost to the minute that they promised. Can't fault that at all. I notice that SNH have some very mediocre posts on here. I also notice the postees don't seem able to spell too well. Relevant? Probably not… Read Full Review

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★★★☆☆

“Not worth the hassle”

Written on: 01/03/2015 by Benton39 (1 review written)

It took awhile for someone to answer the phone and when I finally got thru the staff member was ill informed about the product and I had to be put thru to someone that wanted to be there apart from that the rest of the process was painless the delivery was on time but the packaging looked like had been kicked all the way here The product was ok everything fitted together and worked there was a few marks but they wood be hidden and after reading other reviews about sending things back and… Read Full Review

Spweedway's Comment

Written on: 03/04/2015

sounds like everything is swell apart from your attitude m8. pop a smile once and a while it helps. ;)

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★★★★★

“Log Fire Equipment”

Written on: 22/02/2015 by TabithaReynolds357 (1 review written)

The fire tongs shovel and brush arrived promptly and are of excellent quality… Read Full Review

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★★★★★

“Very impressed & highly recommended.”

Written on: 02/02/2015 by electroplus (1 review written)

I ordered a Dimplex electric fire for my elderly mother from the very extensive and user-friendly SNH website. I needed to have the fire delivered to a friend's address - no problem. The following day my brother managed to fix her old one so I contacted SNH to cancel my order. No problem whatsoever - very helpful staff, immediate refund, simples! You may not get many reviews from people who have bought nothing from you but this is one who is very satisfied! I'm very pleased to have found you… Read Full Review

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★★★★★

“Dimplex Cheriton Fire.”

Written on: 15/01/2015

Received our fire on time. Excellent service, excellent product the most realist looking electric fire ever… Read Full Review

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★★★★★

“Flavel MISERMATIC DELUXE GAS FIRE”

Written on: 13/01/2015 by Doctordave (1 review written)

I have had one of these gas fire for about 14yrs and would not change it got to be the best gas fire that i have ever bought to me an ex gas board employee it can't be beaten would recommend it to all but would welcome more info on spares #7# how and where to purchase… Read Full Review

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★★★★★

“Chevalier Electric Stove”

Written on: 28/11/2014 by Dempseyat101 (1 review written)

Your company was recommended by a friend so I went ahead with an order for the Chevalier Electric Stove. The online system was easy to complete, the price was the best around after researching other suppliers, and both the delivery timescale, two days later, and the carriers were excellent. An all round excellent customer service. I have no hesitation in using your company again and would certainly recommend you to others. Well done!… Read Full Review

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★☆☆☆☆

“this company does not answer there phones or emails.”

Written on: 23/11/2014 by Brady127 (1 review written)

not good at communication… Read Full Review

Electroplus's Comment

Written on: 02/02/2015

Not at all my experience - which is exactly the opposite. Very responsive, very quick to answer the phone with a REAL person (so unusual these days), very rapid response by email. No hesitation in recommending SNH and I wonder if this reviewer has inadvertently reported on the wrong trader.

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★★★★★

“A great company that knows their stuff!! ”

Written on: 20/11/2014 by LandynWise151 (1 review written)

I rang initially asking for prices for a flue liner. To be honest I didn't have a clue. I was so impressed with the lovely guy that answered the phone, I was confident enough to buy. After speaking to countless companies about flue liners, did I need a 904 or 316??? Etc etc. thankfully I was completely put at ease, this guy knew his stuff. It wasn't a big sales pitch at all, or all about getting as much money out of me as possible. It was wonderful customer relations and telling me exactly what… Read Full Review

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★★★★★

“Flavel Emberglow ”

Written on: 27/10/2014 by Mateo273 (1 review written)

I would like to thank Snh trade Centre + APC delivery fast reliable service, Special thanks to the team for their help on the phone I highly recommend… Read Full Review

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★★★★★

“1st class service.”

Written on: 16/10/2014 by joeben (1 review written)

From placing order electric fire arrived 48 hrs later excellent service… Read Full Review

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