Dell, www.euro.dell.com Reviews

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Dell,  www.euro.dell.com
1.3 stars
Average rating for this product is: 1.3 out of 5

From 2 ratings and 45 reviews

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Average Ratings for Dell, www.euro.dell.com

  • Customer Service1.2 stars
  • Quality of website2.5 stars
  • Value for Money2.4 stars
  • Reviewer Ratings1.3 stars
  • Overall Rating1.3 stars

 

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45 Reviews For Dell, www.euro.dell.com

  • Guest 5th Feb 2010

    Reviewer rating: 1 stars


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    Ordered a Dell laptop on the 20 January 2010, the delivery date i was given was 1 Feb 2010, then it was moved to 8 Feb, today it has been moved again to 15 Feb. after a long delay customer services said it was a shortage of parts, according to the Dell website pre-production is used to gather parts, then t goes into production. As a business waiting nearly 4 weeks for a laptop is no good. NEVER order from them, I wont be again. RUBBISH

  • Guest 4th Feb 2010

    Reviewer rating: 1 stars


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    Last time I purchase anything from Dell. Their customer service, which was never great in the first place has sunk to new lows. They seem to go out of thier way to make it difficult for the customer to get in contact/get a response. Stock levels are a joke, don't expect to receive your order on time.
  • Guest 9th Jan 2010

    Reviewer rating: 1 stars


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    How's this for customer service: I order my PC on the 30/11/09, waited six weeks for delivery and on the day I was expecting delivery (even took the day off work) I get an email saying they have cancelled my order because "speaker" is not available. I rang them up, spoke to a bunch of Indians and finally discovered that they couldn't get hold of the wireless network card I'd ordered, so they canned the whole order.

    Words cannot describe the rage I feel at waiting six weeks for nothing. And I n ...
  • Guest 5th Jan 2010

    Reviewer rating: 1 stars


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    I have never had such poor service as that received from Dell. I used to be a fan of them however after a series of errors from Dell and charging me twice for the same product over the Christmas period. I am still fighting to get my money back. I would avoid Dell like the plague!
  • Guest 31st Dec 2009

    Reviewer rating: 2 stars


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    Dell Studio XPS 13
    Intel Duo P8700 (2.53GHz,3MB L2 Cache, 1066MHz), 4Gb RAM, 500GB/7200rpm HD,

    All start with a good configuration for a good price although the last reviews for the Studio XPS 13 are already pointing out problems, probably related to overheating - But nothing new for an owner of a still working Dell Inspiron 5150 3GHz.

    However I decided to try the Studio XPS since this model has already a new video card model for Nvidea (210M) that hopefully would bring more stability for the ...
  • Guest 28th Dec 2009

    Reviewer rating: 1 stars


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    After carefully considering which company to choose for my purchase of a Dell Inspiron 1545 laptop and reading all the reviews, I decided it was best to purchase from Dell itself. By their own admission, the quality control was, completely lacking before dispatching the laptop without a working webcam. The disappointment of discovering that your child's Christmas present was not working correctly and they would not be able to talk to their grandparents overseas via Skype almost pales into compar ...
  • Guest 25th Dec 2009

    Reviewer rating: 1 stars


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    Ordering a printer from DELL has to be the worst online experience I have ever had! The after sale support is simply dreadful. Despite the website showing the printer as 'in stock', after 6 weeks (yes 6 weeks!!) of messing & failed deleivery dates, I finally got fed up. I tried to cancel the order but Dell simply ignored my numerous cancel requests and more shockingly still went ahead debited my credit card after I had cancelled the order and in any case still 3 weeks before the expected despatc ...
  • Guest 2nd Dec 2009

    Reviewer rating: 1 stars


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    Dealing with Dell once you have put in an order, is the worst possible experience - I wish I had done more homework on their customer service which, in my current experience is appaling - and that is if you can get through. It's even worse than NTL 5 years ago on a really really really bad day. You just cannot get hold of anybody and when you do they promise to return calls and don't, put you through to non existent extensions and dead lines, give you alternative numbers that are the same as w ...
  • Guest 17th Nov 2009

    Reviewer rating: 1 stars


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    I recieved the XPS 730 as a replacement computer from Dell for a defective XPS 430. I thought what a deal! Wrong. The XPS 730 overheats ( cooled room, no fan blockages) when watching DVD's and or playing Microsoft 3D chess.The 19 in 1 card reader has never worked as well as the BlueTooth. The music play back of MP3 and wave files playback sounds like s*&^%%. I,ve had Dell techs out 3 times, I,ve done the Dell connect where Dell tech support connects to the computer over the internet several ...
  • Guest 5th Oct 2009

    Reviewer rating: 1 stars


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    I purchased a Studio 1555 laptop at the end of June and ever since it was delivered in July I have had never-ending problems that have remained unresolved.
    The facial recognition software has never worked.
    The operating system freezes and crashes periodically.
    The Bluetooth I paid for has never worked and I'm unable to download the driver.
    The AC adapter doesn't sit properly in my laptop.

    I could go on, but in brief, Dell has sent out 2 engineers who either didn't resolve the issue or were sent ...
  • tomhudson Rank: Corporal 6th Sep 2009

    Reviewer rating: 2 stars


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    Got the Dell Studio Slim (Dual core, 6GB RAM) from Dell UK. Well got it as in, got it eventually delivered.

    When I ordered it online (it takes quite a while to configure your own pc online), the order went through fine. However the money was not deducted from my account for 2 more days. Worried I contacted them back via their site's chat service. Got a call back saying that they had shelved the order altogether as apparently the 64 bit XP I ordered was not compatible with the wireless LAN card ...
  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    I ordered a portable dvd player for my son on the 15th July. When i ordered it i was told it was in stock otherwise i would of looked else where - who wants to wait for ages! I have recieved 3 emails telling me it was delayed but there was no reason. I was told the 18th of August, the 3rd of September and finally the 12th October. At this point i thought this has gone beyond the point of ridiculous and phoned them to ask what was happening. I was told it wasn't in stock!!!! They were very sorry ...
  • growmore Rank: Corporal 22nd Jul 2009

    Reviewer rating: 5 stars


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    I am a Dell fan. We currently have three Dell machines in our home, plus family has others, all delivered as specified, on time and performance has been great. Only problem with one my daughter has was a faulty hard drive which was replaced quickly and has not developed any further problems.

    I just wouldn't go elsewhere for so long as Dell keeps up the great value for money, and good customer service.
  • Guest 30th Jun 2009

    Reviewer rating: 0 stars


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    Having used Dell for the last five years with no real problems apart from the odd gremlin which was quickly sorted out by the support people, decided to purchase the Dell Studio desktop (£ 750.00) with no problems at first. After just over two months the computer started to play up, unable to connect to internet lost e mail settings on top of other problems, even though the pc had full protection, called Dell support ( Bangalor) WOW what a difference!! TOTALLY NOT INTRESED!!!, passed blam ...
  • Guest 31st Mar 2009

    Reviewer rating: 0 stars


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    I recently spent £725 on a new Studio 17 laptop with 4 year in home warranty including evenings and weekends. Ever since i've received it ,it has had an internet script error message coming up (which is Dell related looking at the error message).
    I had to call on numerous occasions (a nice pay per minute 0844 number!) and i even tried using the online chat facility several times before i finally managed to get through to an operator to get any support.
    I am now informed that my 4 year ...
  • audacity10 Rank: Lance Corporal 7th Mar 2009

    Reviewer rating: 4 stars


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    I have owned three PCs bought from Dell, including the Inspiron laptop I'm using to write this review. In fact, my very first online purchase was my second Dell PC ten years ago and it turned up in good time and in good shape. I've had nothing but good service from them.

    The only grumble I personally have is that they're probably slightly over-priced and I hate the amount of rubbish pre-installed on your new machine. I also don't think I should be obliged to pay for Microsoft Office, a mouse a ...
  • gingerbear 2nd Mar 2009

    Reviewer rating: 0 stars


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    Customer services is appalling and when I finally managed to speak to him was rude and condescending and they have the cheek to charge me to return this laptop. Such a huge company shold be ashamed of itself.
  • csmith2008 13th Nov 2008

    Reviewer rating: 0 stars


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    First they lost my computer in the delivery and I only received the monitor. Then they sent a computer without a modem that I specifically asked for. Then they said I had to receive this computer and then send it back if I did not want it and they would only reorder the correct item once I had sat at home received it, and sat at home again to have it picked up. So I received it and then had to sit at home again to wait for UPS to deliver the modem. I have had 3 days off work to sit and wait for ...
  • jawoo Rank: Lance Corporal 30th Oct 2008

    Reviewer rating: 4 stars


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    I think I am the lucky one. One laptop, an inspiron 530 and dimension 3110. Quick delivery, no issues with any, the dimension 3110 is a few year old and still pretty quick. All are pretty much bottom of the range. All used for work. Laptop has survived a few trips abroad. all pretty cheap. make sure you go to the offers section though or you might end up paying an extra £50+ for the same thing. value for money. I would good back. reading other reviews it sounds like i am the lucky one.
  • fugitsu Rank: Corporal 22nd Aug 2008

    Reviewer rating: 0.5 stars


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    Well i ordered my Dell XPS 730, it came within a week later.. great delivery. I hardly know about computers but my friend does and he was not around at the time when i ordered my Dell XPS-730. It's a great desktop but very expensive till i found out about the specifications and hardware was cheap and poor. I thought i was buying branded hardware inside the Dell XPS 730...it's all basic Dell branded and my friend said he would have done one half the price custom built and better. I was confused, ...

Compare Prices for Dell, www.euro.dell.com

*Although we endeavour to keep prices up to date, we cannot guarantee these prices will be correct or that they are the cheapest on the internet.