Just Tungsten Reviews - www.justtungsten.com

Click here if this is your business
★★☆☆☆
1.6 / 5
66
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Just Tungsten www.justtungsten.com - Ask a question now

Media Gallery for Just Tungsten www.justtungsten.com

Just Tungsten www.justtungsten.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Worst customer service ever”

Written on: by EllaNunez322 (1 review written)

I (unfortunately) bought a ring on their site few months ago. I attempted to return it for a refund, and NEVER got my money back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No not buy from this company”

Written on: by Ramiro21 (1 review written)

Not an American company and item not as ordered. The size of ring delivered was not what was ordered and the company refused to accept they were wrong even when shown clear pictures of the difference in measurements. Do not buy from this company. Terrible customer service and quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Items not as as described - NOT American Company stay away”

Written on: by Manuel474 (1 review written)

This company is NOT an American company. They ship from China and if you need to return an item you have to ship it back to china. Item magically lost on RMA return, no recourse for the company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad Product, even Worse Customer Service - STAY AWAY!”

Written on: by Malloyem1962 (1 review written)

First, the product was not delivered timely. It took almost 3 months. Second, the product shattered into pieces when it fell out of my hand and dropped onto ceramic tile. I contacted Customer Support, and they said "the ring is strong, not tough" which means while it doesn't scratch easy, it can shatter easy. They did not offer a refund. They only offered a small discount on replacement… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“worst ever”

Written on: by wySheridan1955 (1 review written)

I'Me and my wife to be order our rings 3 weeks ago and was promised to receive rings on the 11 of October my wife called only to a email in response to her phone call needless to say they have the worst customer service we have ever experienced in our life and we both work in retail. We both Are dis appointed with this company and would like to inform any body considering this company for your wedding bands (DON'T DO IT)they will no hold to their word and brush you off after they get there… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“delayed shipping...terrible handling of situation”

Written on: by MyahGuthrie174 (1 review written)

I am writing this review to warn anyone else that is thinking of going with this company. I had purchased a ring for my wedding, and I was assured that it would ship to me in 5-7 business days. So, I purchased 2-3 day shipping to make sure that it got to me in time. On the 11th business day, I contacted them to see why it hadn't shipped (I was giving them some lee-way). They then told me that it would ship the following week. I said that was not acceptable. To make a long story short, many… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful, awful company”

Written on:

I usually don't write reviews but people need to be aware of this company, their website looks great, really enticing for unfortunate victims who get suckered in like myself and seems others, Coi Jewelery aka tungsten jewelery or whatever other names they use needs to be shut down so I hope people read these reviews and don't order from this company. I usually don't listen to reviews myself but I sure wish I had this time. I was searching for an engagement ring for my partner and found one on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Quality, Awful Customer Service!”

Written on: by lharriso (1 review written)

We purchased my husband's wedding ring from justtungsten/ (also known as coijewelry/) After a few months, 1 of the diamonds fell out. We sent it back, waited several months and many follow up emails before they finally responded and sent a replacement. A few months later, a diamond fell out again. We sent it back, waited ages, received a replacement. A few months later ANOTHER diamond fell out AGAIN! We asked for a complete refund which they denied but agreed to send another replacement… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DON'T BE FOOLED BY THIS COMPANY!!!”

Written on: by RJBPGH (1 review written)

DON'T BE FOOLED BY THIS COMPANY!!! Firstly, they are NOT an American company, they are in Hong Kong. Secondly, their products are complete garbage! Yes, they look great on the website... Yes, they even look good when you receive them. But once you try and wear them, them fall apart!!! I bought a pre-engagement ring for my partner and when I received the ring, I was completely elated. It looked dynamite! Then I gave it to my partner for his birthday... Within three days the damn stone fell… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“lovely rings ”

Written on: by bettyboop79 (1 review written)

ordered my rings bout 2 months ago and arrived on time today, the date they told me, they are exact as the picture on the site, and fit perfect too , very lovely rings I was bit nervous ordering cos of the reviews I read but so glad I have done , will def be ordering again from them love everything bout my wedding bands :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst”

Written on:

I ordered my ring, they sent me one that was not the design I paid for, cancelled the ordered and I have yet to recieve my money back, and it has been over a month. They babble on about how they refunded me my money and they emailed me some scan that showed the money got refunded, but my bank account has yet to get any money deposited. Never buy from these guys ever, you will regret it I promise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible....”

Written on:

I ordered a ring for my fiancé's wedding band, which was more expensive than other I saw just like it. I thought this meant quality would be better. WRONG!!! I ordered a tungsten carbide ring with a single simple cross engraving. When I received the ring that was supposed to be in a "box", it was in a half sized minilla envelope in a ziplock baggy! PLUS the cross looked like a giant plus sign! Or the American Red Cross symbol... Definitely not what I ordered. PLUS it came from Hong Kong?!? The… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Promised shipment where are you?”

Written on: by Craiget (1 review written)

So, against all reviews we placed an order. Now we too can experience the good times. We ordered and there was no problem. We then received an email with a shipment date of 2 weeks into the future. Last week, I sent an email as that date had come and gone and was looking for an update. I received a response telling me how each ring is made with quality and takes time. If they know that why didn't they just give me a ship date that was actually accurate? So, here we sit well over a month into… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Craiget's Response to Craiget's Review

Written on:

I just got the shipmen! 2 months after the purchase and it is horrible. The gold on the tungsten looks like it was painted on by a child. The ring looks like something you would win as a prize in a box of popcorn. Now the return procedure begins....

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Beware!!!!”

Written on: by Shop_savvy (1 review written)

This company is claiming to be based out of New York when they are really based in HongKong. Do not buy from these people. They do not send items, send wrong items and the warranty is a not real. You will spends 100 to send the item back to hong kong if you have any problems. The jewelery is fake and falls apart within weeks of receipt. If you have already been affected by this company call your credit card company and dispute the charges. Claim it as unauthorized or never received and they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Diamonds Last Forever?”

Written on: by bree_r7 (1 review written)

I am extremely disappointed by the quality of this company's product and customer service. I don't expect any compensation will follow this email; however I may feel some closure by informing the public about this company. Within the 180 day warranty the ring I purchased lost a diamond. I made a report and sent the ring to be fixed. I also asked if there is any additional warranty to be given to the repaired ring. The associate who returned my email informed me that the only warranty I have is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ripped off!”

Written on: by Willow72 (1 review written)

Bought 2 rings from coi , both were the wrong size, sent them back to be resized and paid more money to have this done, nearly a month later no rings and no refund, I did get to speak with a woman who was very rude, I have had several emails telling me they were delivered form this rude woman and she is telling me its Australia posts fault. DON'T buy a thing from these sharks, you will only get ripped off and not get you goods!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Horrid Customer Service...”

Written on: by mamajunebug (1 review written)

I truly liked the ring when I received it. We got a titanium band from COI (aka Just Titanium, Just Tungsten, etc), one that I finally found was like my husbands. The only problem was that the size was off. After the weekend I took my old wedding rings and the new ring into my local jeweler. He measured both rings and sure enough the size was off by a quarter. You may be thinking this is not much, but with rings it means the difference between squeezing it onto/off your finger or just a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“This is such a rip off!”

Written on:

COI Tungsten/ Just Tungsten is a complete rip off. I got one of their rings for my husband and a diamond fell out after one month of him wearing it, after we sent it back to get fixed, it cracked in half (tungsten is not supposed to crack) and they sent me fake diamonds when I paid for real diamonds and they have not done anything to fix it yet! There was nothing about this company that I can say is positive, they should be shut down… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“These people suck”

Written on: by Darreb (1 review written)

Ummmmmm. Subject says it all. The rings come from Hong Kong. If there is any problem there is no contact number... Actually that is not true. There is a New York number to call... And after 3 rings an automated answering machine picks up... Not service... Machine. So email is there preferred method of contact. Ok!!! So email em... [name removed] will respond to your email about 2 days later with a response in broken English. Won't be the truth, but will be a response to give you that " well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I can't believe this web site is still up and running!...”

Written on:

I can't believe this web site is still up and running! I was so excited to get this ring!!!!!! And no ring!!!! The pictures on this site are not theirs! They copy and paste from other company sites! What a joke!!!!!!!!!!! DON'T EVEN VISIT THIS SITE!!!!!!!!!!!!!!!!!!! Everything is from hong kong that's why it takes so long to get to the customer!!!! And the tungsten is NOT REAL… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview