Pretavoir Reviews - www.pretavoir.co.uk

★★★★★
4.9 / 5
460
97.0% of users recommend this
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  • Value For Money

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Latest Reviews

“Wonderful service! ”

Written on: 11/02/2016 by Curranqz350 (1 review written)

Thank you very much PRET-A-VOIR. Just received my order. It arrived next day beautifully wrapped as if I bought my sunglasses at the PRADA boutique! Many thanks for the excellent service and a very responsible attitude! Great job! I would definitely recommend this seller to my friends and relatives and buy at the PRET-A-VOIR online store again… Read Full Review

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“Excellent service and products ”

Written on: 07/02/2016 by Reyna339 (1 review written)

I would just like to say what a brilliant service you offer.. I received my sunglasses this morning and they are just gorgeous. Packaged so carefully but the customer service is outstanding your staff are so helpful and friendly and the shipping and emails with every stage are excellent especially when your waiting for expensive items. Thank you so much A very happy customer This is a treat to myself my own push present :) … Read Full Review

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“Just the best”

Written on: 01/02/2016 by ameernejad (1 review written)

Cannot put into words just how pleased I am with the service received. Great customer service, friendly user website, great choice to choose from...excellent quality & brands , offer and free postage. I will strongly recommend PRETAVIOR to all my friends, family and who ever I come across in needs of glasses. Well done and be proud. … Read Full Review

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“Excellent service and fast shipment”

Written on: 22/01/2016 by ElenaKr (1 review written)

Ordered my chanel frames on Monday and got them in Friday with an international shipping! The frames are simply perfect, the service is great, the shipment is the fastest! Hope to order again on pretavoir!… Read Full Review

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“Unbeatably Fantastic Service”

Written on: 31/12/2015

Cannot put into words just how pleased I am with the service received. I ordered a pair of glasses which unfortunately didn't suit me. Pretavoir were incredibly understanding. Sent back to them, and within under a week, the lenses were cut and refitted into new frames with no extra charge to myself. Extremely happy customer and would definitely recommend to anybody… Read Full Review

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“Amazing turnaround ”

Written on: 26/12/2015 by Ace140 (1 review written)

Comment: I must commend you on such a wonderful service, especially at this time of year. Got a phone call keeping me informed about my order, then next day or so it arrived. Just in time for my holiday abroad. They fit so well and I see everything very well. Thanks so much I'm a happy customer… Read Full Review

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“Excellent quality & affordable”

Written on: 19/12/2015 by Highlander18 (1 review written)

Great customer service, friendly user website, great choice to choose from...excellent quality & brands and offer of free lenses and free postage… Read Full Review

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“Brilliant service”

Written on: 13/12/2015

Honestly - am so impressed with Pretavoir - great choices - great prices - incredibly fast delivery and super customer service. I bought 2 pairs of glasses - one to be able to see and one for reading after my prescription for reading changed. Ordered them a week apart and in each case it took less than a week to be delivered. Absolutely love both pairs!… Read Full Review

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“Pret a voir website review ”

Written on: 11/12/2015 by ryanzad (1 review written)

When I entered pretavoir I had no idea what to expect. After looking on the site I found a pair of Bvlgari sunglasses which I really liked. I was amazed how cheap there brand names were compared to other sites. I then purchased the pair of Bvlgari sunglasses and was happy to pay with paypal. Throughout my purchasing experience I realized that they had great customer service and was very professional. When I sent them an email about questions they replied back to me within a few hours or the… Read Full Review

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“Fab”

Written on: 05/12/2015 by Cazwell (1 review written)

I ordered some Chanel frames and lenses and was so impressed with the value for money which was almost half price inc lenses compared to other opticians. They were very efficient and made a huge effort to get my order shipped ASAP will certainly be recommending… Read Full Review

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“Recommended Site”

Written on: 21/11/2015 by TaniyahBauer (1 review written)

I ordered a pair od Ray Ban glasses with thin lenses as advised by my Optician. Delivery was within 48 hours and the glasses look great and I can see perfectly. The delivery was well packaged and secure and would not hesitate to recommend Pretavoir… Read Full Review

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“Quite simply Excellent”

Written on: 19/11/2015 by TeaganMcCormack284 (1 review written)

I was looking for some Philippe Starck glasses, out of stock locally. Many other sites claimed to have in stock however as I had been let down by a site in the last I called to double check. Of three stockists Pretavoir were the only company with the product actually in stock. Delivery with lenses was incredibly fast receiving on the day after order. Glasses fitted perfectly and vision is great. I have no hesitation in recommending Pretavoir. 10/10… Read Full Review

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“Jimmy Choo frames”

Written on: 18/11/2015 by Moriahj269 (1 review written)

Purchase jimmy Choo frames, just love them, very good service plus quick delivery without any problems, very helpfully staff and definatly will buy again from this company. Thank you again. From Australia… Read Full Review

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“Great Service”

Written on: 05/11/2015 by Cashtill (1 review written)

Saw some sun glasses in a store, emailed Pretavoir with the product code. They came back to me with a saving of £90 for the same ones. Great staff, very friendly and very helpful with lots of communication both via the phone and email. Next day delivery with the promise that if they weren't exactly what I was looking for I could just return them. Highly recommend… Read Full Review

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“Stock issues ”

Written on: 30/10/2015 by Juliagossphillips (1 review written)

I was pleased to learn that this website had some Chanel sunglasses in stock, in particular the smaller size that I wanted. I completed the order on line and in super fast time the customer services person rang to take my payment. ( Chanel eyewear has to be paid for over the phone...) Brilliant, I could look forward to receiving the sunglasses the next day as I paid extra for delivery. 6 hours later, and assumedly some time after the order should have been dispatched I received a phone call… Read Full Review

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Pretavoir's Response to Juliagossphillips's Review

Written on: 02/11/2015

Please accept our sincere apologies for this stock error. We carry out regular stock checks and such errors are rare and frustrating for all involve. Please be reassured that your refund has been processed and should be back in your account within 48 hours.

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“Wonderful Customer Service”

Written on: 29/10/2015 by Jdiament (1 review written)

I rarely write reviews, but I have to say the customer service was outstanding! They responded very quickly to every email I sent. Worked with me throughout the entire order- above and beyond. Would definitely order from them again!… Read Full Review

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Pretavoir's Response to Jdiament's Review

Written on: 02/11/2015

Many Thanks for your review, much appreciated.

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“Great customer service”

Written on: 29/10/2015 by Deshawn115 (1 review written)

I had an issue with a pair of spectacles and it was resolved swiftly and hassle free. It's refreshing to come across a company that is not merely interested in the sale but also in maintaining high standards of customer service… Read Full Review

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“The Best Company Ever!”

Written on: 22/10/2015 by kmccoy01 (1 review written)

I am so glad that I stumbled across Pretavoir's website! It is very easy to search their stock and place an order. I am in love with Chanel Sunglasses and I was able to purchase a pair that I had been wishing for, for awhile. I live in the US and my sunglasses were received in less than 14 days. The customer service rep. was kind, knowledgable, and very prompt in placing my order. The pricing is absolutely wonderful! I will continue to buy all my sunglasses from Pretavoir and I will definetly… Read Full Review

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“VERY EFFICIENT SERVICE”

Written on: 20/08/2015 by 251Edmondson (1 review written)

Immediate contact with client service, quick delivery. Perfect service. Competitive prices. I would recommend shopping with Pretavoir to everybody… Read Full Review

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“Excellent service”

Written on: 19/08/2015 by saltedcaramel (1 review written)

I was looking for a new pair of eyeglasses and after a quick web search, Pretavoir stood out as one of only few authentic online resellers. I was ordering from the UK and my frames arrived within 2 days. Unfortunately they did not fit me and Pretavoir was very efficient in sending me a returns label (free of charge for the first order) and processing my refund. Overall, excellent customer service! I will not hesitate to order again from them… Read Full Review

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