Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
4.0 / 5
6054
85% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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Latest Reviews

★★★★★

“Simple and Easy”

Written on: 08/02/2016 by ayMcNeil289 (1 review written)

A nice easy and simple site to use. Saved me over £100 from previous insurer. Would definitely recommend to family and friends … Read Full Review

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★★★★★

“Easy to use ”

Written on: 08/02/2016 by Sabrinai427 (1 review written)

A very simple and easy website to use and great cover for insurance purposes for cars, vans and home… Read Full Review

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★★★★★

“very good deal”

Written on: 07/02/2016 by Ryleighq1970 (1 review written)

a very good deal looking forward to being with them… Read Full Review

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★★★★★

“AUDI A4”

Written on: 07/02/2016 by 488Sparks (1 review written)

VERY EASY TO DEAL WITH ONLINE AND OVER PHONE, SMOOTH TRANSACTION… Read Full Review

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★★★★★

“Great Insurance ”

Written on: 07/02/2016 by 386Walton (1 review written)

Always offer competitive prices and the staff are very friendly and easy to talk to over the phone. I've never made a claim but have only had a good experience so far. My only negative point is that the renewal I was offered was more expensive than when I went through a comparison site and I got more included this way than was offered on the renewal… Read Full Review

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★★★★★

“Excellent”

Written on: 05/02/2016 by JohnRogers20166 (1 review written)

I have found Hastings direct to be one of the best insurance companies I have ever dealt with it is so easy to insure with them no complications or anything just straight forward insurance they way it should be… Read Full Review

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★★★★★

“Good Better BEST!”

Written on: 05/02/2016 by 264McFadden (1 review written)

I found Hastings on the net and was attracted initially by the low cost of insurance for my car. It was very easy to fill the form in online and has been the simplest way of obtaining car insurance that I have ever experienced. Hooray for Hastings!… Read Full Review

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★☆☆☆☆

“cretinous car insurance”

Written on: 05/02/2016 by jojed (1 review written)

I don't have a car, so don't have car insurance or indeed need any, however this fact does not deter Hasting's insurance in their futile and inept attempts in trying to sell me some. They are hell bent on doing so that i have been spammed so many times that in the end Hasting's in their infinite wisdom decided to ' cancel my insurance cover' .apparantley due to my non complianice. A very silly company with very little idea of who, why and where their customers are. maybe they should get rid… Read Full Review

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★★★★★

“Easy to deal with. ”

Written on: 05/02/2016

Just the sort of policy I needed at a reasonable price… Read Full Review

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★☆☆☆☆

“Cheap premium but rubbish when making a claim”

Written on: 03/02/2016 by Jamie1234 (1 review written)

Went with Hastings Direct as the premium was cheaper than anybody else however I have had an accident and they have been totally unprofessional dealing with the claim. I have spoken to approx. 30 members of staff and at least half of them were unhelpful, untrained, didn't know what they were talking about, rude....They made me feel like my claim was insignificant and unimportant to them. Have left them and never using them again… Read Full Review

By Hastingsdirect

Written on: 05/02/2016

Hi,

I'm so sorry that you didn't receive the service that you would have wanted and I can certainly appreciate your frustration. We do want all of our customers to feel cared for and your feedback is certainly valuable to help us improve and train our colleagues. I hope that we'll have a chance in the future to give you a great service once again.

Kind regards,

Joe

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★★★★★

“best value around”

Written on: 03/02/2016 by Messiahw180 (1 review written)

offered the cheapest and best value overhaull and ive been with them before so knew it would be good always among the cheapest… Read Full Review

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★★★★☆

“l Left my last insuere becaues Hastings a far better...”

Written on: 03/02/2016 by Schultz147 (1 review written)

l Left my last insuere becaues Hastings a far better deal which I was happy with, but it's eary days. … Read Full Review

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★★★☆☆

“Ok”

Written on: 03/02/2016 by ColtMcWilliams234 (1 review written)

Hi I've not really checked everything out but I did check that you gave me a quote of 98 pounds and then you took 1hundred and 10 pound … Read Full Review

By Hastingsdirect

Written on: 05/02/2016

Hi,

We'd like to take a look at that for you - if you use the contact us button above and provide your details I'll be happy to do that as soon as possible.

Regards,

Joe

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★★★☆☆

“Slow to reply.”

Written on: 02/02/2016 by TravisAlvarez33 (1 review written)

Couldn't answer questions clearly - I'm still waiting for answers!… Read Full Review

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★★★★★

“good price”

Written on: 01/02/2016 by Lucian1990 (1 review written)

im 21 an was quoted £1130 for my little ford car. Hastings got me a years insurance for £500 cheaper. much better… Read Full Review

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★★★★☆

“Easy Insurance ”

Written on: 01/02/2016 by fhDaniels29 (1 review written)

The insurance was very straight forward. It was easy to access via the Internet and easy to enter details etc. I like the fact you do not have to speak over the phone to anybody , that it is all via the Web. This makes it so much easier as it is done there and then. However, maybe a phone call from an advisor could of been appreciated just for that secure conformation instead of just an email… Read Full Review

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★★★★★

“Car insurance excellence”

Written on: 01/02/2016 by 292Baxter (1 review written)

Phoned through for a quote after having done some searches on the internet. Response and pricing were excellent. Hopefully in the unlikely event of having to make a claim I hope they will be as efficient and caring. The insurance covers all the aspects we had previously and the price was far lower… Read Full Review

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★★★★★

“Good”

Written on: 29/01/2016 by Preston424 (1 review written)

Over all not just the cheapest but offer a great deal… Read Full Review

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★★★★★

“very good”

Written on: 29/01/2016 by thebeach2008 (1 review written)

very impressed with the service hassle free, would have liked to be able to use my no claims bonus of 30years on a this policy i know its a second car but i cant drive 2 at once, seems unfair that my 1st car no claims cannot be used , other than that great service… Read Full Review

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★★★★★

“Very straight forward ”

Written on: 29/01/2016 by Jayo341 (1 review written)

Easy to arrange , website was very well organised , easy to upload my ncb, however having dealt with aviva on a fully comp claim on another vehicle the real test will be if I claim , which I hope not too I might add but so far service is perfect, price was cheapest so I can't complain at all , nice one thank you… Read Full Review

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