Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
3.9 / 5
84.6% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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Latest Reviews

★★★★★

“no complaints so far”

Written on: 16/09/2014 by 411Jimenez (1 review written)

not had many dealings with them yet as I haven't needed to claim as of yet but so far the customer service has been very good. Very easy to set up the policy and very friendly staff on the phones… Read Full Review

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★★★★★

“Got a great quote”

Written on: 15/09/2014 by Finchjl408 (1 review written)

just taken out car insurance with Hastings direct. They gave me not only a competitive quote but also great coverage. Also easy to set up. Happy days!… Read Full Review

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★★★★☆

“no hassle renewal”

Written on: 14/09/2014 by Combs166 (1 review written)

I renewed my car insurance through comparethemarket.com. Hastings direct came top for price, excess, courtesy car. Because compare the market had my details already meant the application was easy and the my information transferred seamlessly to the hastings direct website. My policy documents were sent to my email address straight away and I now have access to them directly. Overall the experience was quick and easy and saved money compared to my current insurer. I would recommend to anyone… Read Full Review

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★★★★☆

“Very good value”

Written on: 14/09/2014 by 312Medeiros (1 review written)

Having researched all the providers I settled on Hastings Direct Car Insurance, not because it was the cheapest, but because it met with all my requirements… Read Full Review

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★★★★☆

“Easy efficiencies snd VFM”

Written on: 13/09/2014 by Alisha321 (1 review written)

The policy offered every tho we needed plus cover car at very competitive price. Good reputation of company provides peace of mind too… Read Full Review

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★★★★☆

“Review”

Written on: 13/09/2014 by Vickygrn (1 review written)

Quick. Simple. Fast and easy… Read Full Review

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★★★☆☆

“Car crash hassle”

Written on: 13/09/2014 by Marleyy1958 (1 review written)

Normally, my insurance renews every year without problems - except that I always get a better quote if I don't renew automatically and speak to an agent. This year I was sent a threatening letter for an unpaid amount when I had paid in full and the "unpaid" amount equalled the discount - the agent had not applied the discount BEFORE renewing the insurance, so the system believed the discounted amount was still due. I then had the misfortune to have an accident and used the phone number on the… Read Full Review

By Hastingsdirect

Written on: 15/09/2014

Good afternoon,

I'm very sorry to see there was an error with the discount and I hope that we were able to resolve that without too much issue. As a broker, we provide cover for more than one insurer and provide these details in all your documentation and also online. Importantly, your Certificate of Motor Insurance offers all the relevant information about your insurer. If you would like to know more, please visit our site which explains in a bit more detail. With regards to your claim, as some of our insurers handle claims themselves we will direct those cases onto them so as to expedite the process. I am sorry that you were unhappy with this and that we had not been made aware at that stage. Be assured, your feedback is very welcome and I do thank you for your review.

Regards,

Joe

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★★★★☆

“car insurance”

Written on: 12/09/2014 by Cameron165 (1 review written)

I have used Hastings insurance for both car and house insurance. I have found them professional to deal with and recommend them… Read Full Review

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★★★★★

“The Best Insurance”

Written on: 12/09/2014 by qgGriffith176 (1 review written)

After many years as a driver with no insurance claims, I got fed up with my premiums rising every year, so I decided to try online quotes. My best price was Hastings Direct. I could not believe the price that was quoted, It was over £200 cheaper than my present insurer who I had been with for over six years. And if the cost of my insurance stays about the same I will give Hastings Direct my custom for many years to come. Cheap car insurance doesn't mean cheap customer services, having spoken… Read Full Review

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★★★★★

“Very Easy”

Written on: 12/09/2014 by ooh_aah (1 review written)

Applied for my car insurance policy over the internet. Very easy to navigate around the website. The policy documents etc.. where emailed to me immediately for review. Overall I am highly satisfied with my experience with Hastings Direct and would recommend them to anyone for price and also for ease of applying directly on their website… Read Full Review

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★★★★☆

“Pretty damn good”

Written on: 12/09/2014 by Martyn5pud (1 review written)

No hassle, straight forward, tell these guys what you want, they deliver. Very competitive price. From a reputable heard of company. And another good point, no after sales rubbish, none of those unwanted follow up calls, emails or texts… Read Full Review

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★★★★★

“Easy to use website”

Written on: 12/09/2014 by Angbeale (1 review written)

I went online to compare different quotes of car insurance and Hastings came out with the most competitive quote and with more benefits to the policy that included: Legal cover A courtesy car An email was sent on the same day and I was able to print all of my documents easily. The website was very easy to navigate. … Read Full Review

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★★★★☆

“Nice cheap price”

Written on: 12/09/2014 by screaming_egg (1 review written)

I've been with Hastings before and will always come back if their quote is cheap enough. Their customer service is great and they are great value for money, I'm glad they were the best quote this time round! If you receive a renewal that's higher than you expected, or higher than a competing quote, always give them a chance to match it or come close… Read Full Review

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★★★★★

“good competitive price”

Written on: 12/09/2014 by AdalynnBenton1969 (1 review written)

Excellent service combined with the best deal I could find. One of the things that sold the policy to me was that my 20 year old son was able to protect his 2 years 'no claim bonus'. Many companies will not do this until they have gained up to 5 years… Read Full Review

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★★★★★

“Great Deal - really helpful”

Written on: 12/09/2014 by awd4 (1 review written)

Great Motor Insurance deal - best on offer. Helpful when wanted to tweak and update details. Quick responses and good communications Highly recommended… Read Full Review

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★★★★★

“Hastings Insurance ”

Written on: 12/09/2014 by Ladyromana (1 review written)

Easy to fill in online and was done in about 5 mins… Read Full Review

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★★★★★

“Competitive Car Insurance ”

Written on: 12/09/2014 by ClareHampton (1 review written)

Easy to use online Car Insurance, at a quote that suits you best. You can add extras for example break down cover, but also not have to be paying for something that you do not need or already have covered on another insurance within your household. All documents sent to your email to be printed off same day if needed and can also be saved carefully on your home computer to print off additional copies if needed… Read Full Review

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★★★★★

“Great saving at Renewal”

Written on: 12/09/2014 by Mercedesfan (1 review written)

My policy was due for renewal, and my current provider premium had increased over 40% year on year. Hastings provided a really competitive quote, with reduced excesses and a courtesy car as standard. I renewed online in only a few minutes and saved over £80. I really liked how simple the whole thing was. Well done Hastings!… Read Full Review

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★★★★★

“landrover car insurance”

Written on: 12/09/2014 by Denise314 (1 review written)

Website was very easy to navigate and adjust to see the impact of different combinations of options on the overall premium. I liked the fact that I could save my info and revisit later without having to go through lots of different checks first. The premiums were very competitive and I selected a higher level of cover than I had originally intended to choose due to the quote being so competitive. My previous insurer could not match the level of cover being offered at anywhere near the price… Read Full Review

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★★★★☆

“Great low price”

Written on: 12/09/2014 by alexcrosse (1 review written)

Price was absolutely brilliant, and it was very easy to purchase the insurance through the website. Afterwards I was contacted for a lot of information compared to other insurance companies though. But it gave me an excuse to scan it and it's always good to have paper copies. I emailed this back but didn't get confirmation of receipt. I wanted to check it was received so asked their twitter account and got great feedback very quickly. It's good to have these communication options when you… Read Full Review

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