Hastings Direct Car Insurance - Post Feb 2009 Reviews

Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex, TN39 3LW
★★★★☆
4.0 / 5
5716
85% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Hastings Direct Car Insurance - Post Feb 2009

Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009
Hastings Direct Car Insurance - Post Feb 2009

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Latest Reviews

★★★★★

“No nonsense insurance”

Written on: 28/05/2015 by AngelineBradford44 (1 review written)

Excellent company to deal with everything I needed to do and know was easily sorted out for me would certainly recommend to family and friends… Read Full Review

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★☆☆☆☆

“Im currently on hold and have been for the last 45 minutes”

Written on: 26/05/2015 by CliveCliveClive (1 review written)

Im currently on hold and have been for the last 45 minutes - If I die of starvation please tell my kids I love them… Read Full Review

By Hastingsdirect

Written on: 26/05/2015

Hi Clive,

I'm sorry to see this and I appreciate your frustration. Please let me apologise for the waiting times that you've had, we are working hard to reduce them and get the service right again.

Regards

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★★★★★

“efficient ”

Written on: 24/05/2015 by Sadie47 (1 review written)

Can not fault Hastings direct, fair price, good product, helpful staff… Read Full Review

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★★★★★

“New car insurance”

Written on: 24/05/2015

A big thanks to you guys at Hasting Direct, Having had my MOTABILITY car taken away and having had to buy a car to get me around was shocked at the quotes I was getting But Hasting Direct you came up trumps and hopefully this will be a long lasting relationship for car insurance … Read Full Review

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★★★★★

“simple and easy”

Written on: 22/05/2015 by MacPhersonnn355 (1 review written)

Gave me just what i wanted at a price that was great… Read Full Review

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★★★★★

“BEST PRICE CAR INSURANCE”

Written on: 22/05/2015 by gogsfyfe (1 review written)

Quality service. Almost half the cost of my previous insurer! Highly Recommend… Read Full Review

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★★★☆☆

“Mid Term Change”

Written on: 22/05/2015 by Haganmn494 (1 review written)

1 Day prior to my inception, Hastings called to advise that my 'added driver' on my policy had an SP30 from 5 years ago, whilst I was under the impression that this was removed after 4 years, Hastings advised that there policy is 5 years. To this regard, a minimal charge of £17.50 was charged (acceptable) but a further £25 for the "admin charge" which I think is totally unacceptable! I will certainly be rethinking my renewal for next year!… Read Full Review

By Hastingsdirect

Written on: 26/05/2015

Hi,

I'm sorry to see you had the issue and can explain when required to correct a policy and create new documentation we apply this fee. When making the quote, we ask for the last 5 years of history and then ask that the details are checked and correct to prevent us needing to revise it later on. Thanks for the feedback, we review our fees periodically and it helps us in this regard.

Thanks

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★★★★☆

“Great service & great premium policy”

Written on: 18/05/2015 by nightswimmer69 (1 review written)

Very happy with the amount that I paid, it wasn't the cheapest but had all the bells & whistles I was looking for. There has been one draw back which is why I didn't give a 5 star review and that is that I haven't received any information about the breakdown cover that comes with the policy. One of the service centre advisors gave me a telephone number but it would be good to have something in the car permanently… Read Full Review

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★★★★★

“Brilliant service”

Written on: 18/05/2015 by Rayhay47 (1 review written)

After having a terrible experience with another insurer I went to Hastings to insure my motorcycle and they have been fantastic to deal with. Had a few problems getting my proof of no claims from previous insurer but Hastings have been superb with helping sort this out. All in all a refreshingly easy and good experience with helpful , polite staff ( who rang back when they said they would) and no problems at all. Cannot praise enough will be insuring everything through them in the future… Read Full Review

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★★★★★

“really easy company to set up in§urance”

Written on: 18/05/2015 by Ellisop1969 (1 review written)

Signed up with hastings all documents received promptly I then wanted to change my number plate and the process was really simple and all done online… Read Full Review

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★★★★★

“great value for money”

Written on: 18/05/2015 by Rhodes1945 (1 review written)

i found them so simple to deal with and having your own online history is brilliant, they were also very good value for money and brilliant that they are on the compare websites. everything has been explained in understandable detail. i would definitely recommend them to family and friends… Read Full Review

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★★★★★

“realistic cover at a realistic price ”

Written on: 18/05/2015 by 1949Shoemaker (1 review written)

Got insurance for car good price and hassle free… Read Full Review

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★★★★★

“Simple quote and buy journey ”

Written on: 18/05/2015 by VictorVelez (1 review written)

I work in insurance but was especially impressed with the customisation available when you purchase your policy. Online documents is also a plus point for me… Read Full Review

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★★★★★

“insured with confidence and peace of mind”

Written on: 18/05/2015 by Wilson220 (1 review written)

I liked the price and the package for that price from a reputable named company. Winning battles since 1066… Read Full Review

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★★★★☆

“Helpful if policy documents sent in post New customer,...”

Written on: 17/05/2015 by 86Dalrymple (1 review written)

Helpful if policy documents sent in post New customer, difficult to comment fully… Read Full Review

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★★★★☆

“problem solved”

Written on: 17/05/2015 by 478Jenkins (1 review written)

Great customer service who want to sort out your problem - even when they realise as a company it is their fault problem arose. Felt there could of been more done to ensure the staff are trained sufficiently so they can ensure mistakes such as cars being written off when they aren't don't happen. However the company resolving the issue means that I now have bike insurance with them also… Read Full Review

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★★★★☆

“bike insurance”

Written on: 17/05/2015 by Brady1990 (1 review written)

easy and uncomplicated just right for us older customers… Read Full Review

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★★★★★

“great. very user friendly, good cover for a good price”

Written on: 17/05/2015 by KaiaMassey6 (1 review written)

great. very user friendly, good cover for a good price… Read Full Review

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★★★★★

“Brilliant ”

Written on: 16/05/2015 by JoshHorrill (1 review written)

I recently got car insurance with Hastings, as a young driver I cannot complain at the price I've paid at all. Very easy to sort out as it was all done through the internet no lengthy phone calls required. Would 100% recommend to other young drivers. Also loved the other perks I got such as windscreen cover which other competors did not offer… Read Full Review

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★★★★★

“good savings”

Written on: 15/05/2015

It was really good to join Hastings direct and I saved money as compared to other insurer. Also money supermarket helped me to find this insurance. I will definitely recommend to my friends and family… Read Full Review

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