Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.4 / 5
88% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Concept Car Credit www.conceptcarcredit.co.uk - Ask a question now

Media Gallery for Concept Car Credit www.conceptcarcredit.co.uk

Concept Car Credit www.conceptcarcredit.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“fetha was brilliant”

Written on: 27/09/2014 by samantha99999 (1 review written)

Brilliant customer service quick and very efficient would highly recommend… Read Full Review

Report this review
★★★★★

“new car”

Written on: 26/09/2014 by allan14 (1 review written)

the car I got is fantastic, at a price well within my budget, the staff from first point of contact to driving of the forecourt were polite and very helpful, I had to phone them and was treated with respect at all times by all the staff I had contact with from the salesman to the manager. I would recommend friend to this company, and the car is well worth the price… Read Full Review

Report this review
★★★★★

“GREAT!! FANTASTIC!! AMAZING!!”

Written on: 25/09/2014 by weaver70 (1 review written)

Where do I start, had been turned down for car credit numerous times because of bad credit file, saw advert for concept car credit on Facebook and just applied thinking that I wouldn't get a phone call never mind car credit, how wrong I was, I received a phone call no less than 10 minutes after I applied, and went through the application process with a young lady over the phone, she proceeded to inform me that we had been accepted for car credit and would we be able to call Into the office with… Read Full Review

Report this review
★★★★★

“car purchase”

Written on: 25/09/2014 by julie001 (1 review written)

myself and my husband would like to say a big thank you for securing a finance deal on a vehicle purchased from concept. we was very doubtful that we would get car finance as we had tried with various companies, but we get a call from there sales lady Karen saying she has good new we've been approved and passed. on the day of collection everything went very smoothly with no hiccups or hidden terms as you would find with other dealers.once again thanks thanks for everything Karen your a credit… Read Full Review

Report this review
★☆☆☆☆

“A joke..”

Written on: 25/09/2014

Bought car 5k.( plus 2k interest) 09 plate, firstly after 3 months no spare key ok fine 100 quid new one. The month bought supposively passed mot and serviced. Had a flat tyre, rainy day 2 sml boys in car, put on spare... flat n punctured. So had to pay to be towed. Today had car only 5 months clutch gone and something wrong with starter motor! £100s of pounds going to cost. Dont believe a real mot which i will look into. If not resolved will take matters further. Very unhappy customer… Read Full Review

Vhacking's Comment

Written on: 29/09/2014

Can you please get in touch with us ASAP so we can help with this matter.
all our cars have full MOT and service at our approved garage. Unfortunatley a flat tyre or puncture is not something we can rectify but we will look into all the issues for you.
We have been in the buisness for over 10 years and this is not how we treat our customers.
Please call and give us your details o we can hopefully resolve this.
Thanks Concept Car Credit

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Was really impressed ”

Written on: 22/09/2014 by Mworth19 (1 review written)

I have not had a car for a while so was keen to get one and had contact from concept car with who I delt with [name removed]  she was very easy to talk to and explained everything in detail also made me comfortable with making a purchase, [name removed]  is an asset to the company she is polite approachable understanding and very professional. I would nightly recommend this company to others. Very happy… Read Full Review

Report this review
★★★★★

“outstanding customer service!!!!”

Written on: 21/09/2014 by Hayden492 (1 review written)

Bought my car from concept Aug 1st and after three weeks noticed that the air conditioning wasn't working. They immediately arranged for it to be repaired. Before I could take it to the garage the turbo blew up. Outside of my warranty I was looking at a very costly repair. I contacted the aftersales team and they said they would fix it. I was amazed and quite taken back, not only that but to add insult to injury the condenser was shattered and that's why the air conditioning wouldn't work. Once… Read Full Review

Report this review
★★★★★

“I would recommend concept to any of my friends.The...”

Written on: 20/09/2014 by derekwilliams8479 (1 review written)

I would recommend concept to any of my friends.The staff were very very friendly and helpful and we got a brilliant car.So pleased we did it thank you… Read Full Review

Report this review
★★★★☆

“Concept cars :-)”

Written on: 19/09/2014 by Jono1979 (1 review written)

I am so happy with concept cars, the salesperson was very helpful, and always had a smile. Was given great advice, and was dealt with promptly and efficiently. My credit score was really bad, but they did everything to get me finance. I am now a very happy car owner. Thank you so much concept cars :-)… Read Full Review

Report this review
★★★★★

“Fetha is fantastic!!!!!”

Written on: 18/09/2014 by Billington123 (1 review written)

Can't thank you enough thanks for great service go to concept car credit and ask for Fetha… Read Full Review

Report this review
★★★★☆

“Easy and quick”

Written on: 18/09/2014

The adviser was excellent all the way through, keeping me updated throughout the process and keeping it as simple as possible. Would definitely recommend to family and friends… Read Full Review

Report this review
★★★★★

“ truly outstanding customer service”

Written on: 16/09/2014 by Michaela1990A6 (1 review written)

Couldn't recommend this company enough I have told all my family from the start this lady has been amazing nothing is to much trouble for her, totally went out if her way to help us I've ended up with a car I love and a company I'm proud to be a customer with thank you so much to all the staff but especially this lady professional efficient and friendly !!!!… Read Full Review

Report this review
★★★★★

“Amazing ”

Written on: 16/09/2014 by Sototo31 (1 review written)

Customer services second to none felt comfortable and at ease thanks to the sells rep that dealt with me and after only a few hours, which did include a few cups of tea,few test drives, I was on the road again ! Amazed at easy and quick the process was would definitely recommend to family and friends Thanks, loving my new car… Read Full Review

Report this review
★★★★★

“ford focus convertable”

Written on: 13/09/2014 by chelseafc6552 (1 review written)

Thanks to car concept. They worked hard in making us feel important and welcoming. Choice of cars was great and within our budget. She was helpful and knowledgeable would recommend them to anyone who needs a good car. Jackie… Read Full Review

Report this review
★★★★★

“Amazing Amazing!!!”

Written on: 12/09/2014 by jinglis630 (1 review written)

A big thankyou to Concept for working so hard to secure my finance deal on my Ford Focus. Thought id be declined as had tried many companies. Bit dubious to start but from being there to driving away a couple of hours later is amazing. Courteous and extremely professional throughout. Thankyou Neil for your hard work and delivering a 1st class service. 100% be recommending to friends and family… Read Full Review

Report this review
★★★★★

“Really excellent customer service ”

Written on: 05/09/2014 by braedon2178 (1 review written)

Really good customer service I can not ask for more all very friendly help with everything and even got offered a cup of coffee which I was greatful of..I would defo recommend anybody to use these people so happy with the way I got delt with by all of the work people thank you so much all very helpful and friendly Nicola… Read Full Review

Report this review
★★★★★

“GOT A FAB CAR, NO HASSLE, FRIENDLY HELPFUL STAFF”

Written on: 03/09/2014 by JaylenCollins407 (1 review written)

I was initially hesitant to apply for car finance as i have been refused in the past. I have also been 'pre-approved' in the past, with several different car finance companies, (until you get all the way to the garage, choose a car,then to be told you have failed a credit check). I live in Leeds and Concept is in Manchester, therefore, without a car i struggled to get there. No problems, they sent a driver and picked me up!! Unfortunately, i forgot a vital piece of paperwork (proof of income)… Read Full Review

Report this review
★★★★★

“Very happy”

Written on: 02/09/2014 by Chrismoyle (1 review written)

Excellent service from the start of the application to the moment we drove away in our new car would like to thank Becky but most of all we think the advisor was amazing she couldn't do enuff for us top top service from a top lady thank you and concept car credit… Read Full Review

Report this review
★★★★★

“Excellent Service from People who seem to care”

Written on: 01/09/2014 by Brenda1952 (1 review written)

Have only good things to say, the advisor made us very welcome and soon very much at ease, half the battle I think. We told him what we were looking for and he came up with some suitable suggestions, but me being the difficult one choose something nothing like what we said we would like, but through out the whole process, he kept us informed and supplied plenty of tea. Once we had picked the car, sat down to do the paperwork (more tea - lovely) and then Brian came and sorted the finance side… Read Full Review

Report this review
★★★★★

“Lydia Is Amazing! 5* Service From Her!”

Written on: 30/08/2014 by cherylmarkwell (1 review written)

I recently got car finance from Concept and was dealt with by a lovely lady. She was polite and extremely helpful. She was brilliant with my kids and found us the perfect family car! Whilst waiting for all our paperwork to get sorted she kept us updated at all times. Even other staff that weren't dealing with us, they stopped to chat when they came into the waiting area, they didn't rush away. Were also brilliant at keeping our kids entertained. It all did take a while but what do you expect?… Read Full Review

Report this review
overview