Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.5 / 5
521
89% of users recommend this
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Concept Car Credit www.conceptcarcredit.co.uk

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Latest Reviews

★★★★★

“Excellent ”

Written on: 28/01/2016 by RuthSawyer (1 review written)

Came in at 11am left with my new car at 1pm couldn't fault the staff especially the lady who dealt with me from start to finish, nothing was to much trouble. Would highly recommend this company to anyone. Was refused car finance every where else but concept helped me and I'm so happy with my new car… Read Full Review

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★☆☆☆☆

“Review of Concept Car Credit”

Written on: 23/01/2016 by Mike7176 (1 review written)

Very poor service, Spoke with a gentleman on Friday (22nd January 2016) filled everything out needed, Sent all documents needed, Told finance approved told to get a Taxi to showroom which would be paid for by Concept Car Finance, Booked Taxi, got Half way into a 40 minute Taxi Trip to them, To receive a phone call telling me systems were down and we would have to complete the agreement of Sunday (24th January 2016) and that i would get a phone call on Saturday (23rd January 2016) with a time to… Read Full Review

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★★★★☆

“the staff was very helpful. i defo recommend my friends.”

Written on: 14/01/2016 by 208Phillips (1 review written)

Great place to go if your after a car. A lot of friendly people to help you out. This is my 2nd car from these. And i know i get my 3rd car from them too.i didnt need a interveiw. But the was some one ready and will to help us with our price limit. And found a sweet car what all the family loved.and i will defo tell my friends wher i got it. I cant think of anything i didnt like there… Read Full Review

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★★★★☆

“Friendly and swift service”

Written on: 13/01/2016 by Finnlb1 (1 review written)

Arrived at 12 and left by 1330 with a car, very happy and could not recommend them enough… Read Full Review

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★★★★★

“Lots of choice ”

Written on: 12/01/2016

This is our second car from here and both occasions have been great. Staff are friendly and very helpful. There is a lot of choice on makes and models of cars and the fact you can drive home same day is even better. Would defiantly recommend… Read Full Review

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★★★★★

“Happy to use again”

Written on: 12/01/2016 by rachyb79 (1 review written)

Really helpful from start to finish. I will definitely use them again in the future. I would also be happy to recommend them to friends and family. … Read Full Review

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★★★★★

“Couldn't help enough!”

Written on: 12/01/2016 by Jazlyn367 (1 review written)

I was in need of a new car after having damaged my previous car and was struggling to get credit. I searched for hours online to be declined after soft credit checks as I hadn't ever taking anything out on credit in the past and was starting to lose hope. Luckily the day after i received a call from a very polite woman from Concept Car Credit who was very understanding of my situation and said that she would like to check if they could help me out at all. Within about an hour she said she… Read Full Review

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★★★★★

“fab place ”

Written on: 12/01/2016 by losa2k4 (1 review written)

i liked how they keep me informed with everythin and how quick i got the new car i would be happy to pass them on to any of my friends and family that are looking for a car… Read Full Review

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★★★★★

“My new car ”

Written on: 12/01/2016 by Robhosking (1 review written)

Got two cars for here and all I can say is that I can't fault them lovely staff cars are good and reliable and will go back for a third up grade there all ways there to help I would recomend to anyone to give them a go cause they won't be disappointed… Read Full Review

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★★★★★

“Company is fantastic ”

Written on: 12/01/2016 by Qc0314 (1 review written)

Concept are an amazing company nothing but helpful. Fab cars to choose from. And do everything in there power to help you. Special thanks for all ur help and support throughout the whole process… Read Full Review

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★★★★☆

“It was great we got there in the morning the staff...”

Written on: 17/12/2015 by Tdisley (1 review written)

It was great we got there in the morning the staff where really helpful supplied us with drinks while we waited took care of everything and made sure we could drive away the same day would highly recommend to friends and family… Read Full Review

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★★★★★

“Fantastic fast friendly service”

Written on: 16/12/2015 by Lisajnic (1 review written)

Very friendly and easy service. Lots of cars to choose from and best of all no pressure she was great… Read Full Review

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★★★★☆

“vauxhaull zafira ”

Written on: 16/12/2015 by pageade (1 review written)

I found purchasing from concept an easy, hassle free experience. I was collected from train station and drove my new car home three hours later. Had problem with clutch a few days after, but aftersales arranged collection and replaced clutch and as i live 60 miles away delivered car back to me. I will have no hesitation in contacting them in future if/when i want to upgrade car… Read Full Review

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★★★★★

“very good service”

Written on: 07/12/2015 by boClay244 (1 review written)

Very quick service, staff polite, she could sell snow to iceland… Read Full Review

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★★★★★

“Great job!”

Written on: 05/12/2015 by Tazzyman123 (1 review written)

Very happy with the deal and car i got! With a friendly and very helpful rep! I would recomed to everyone, Very happy customer!… Read Full Review

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★★★★★

“Exerlen all round service.”

Written on: 01/12/2015 by Mervyne (1 review written)

Hi I write this review on behalf of mysel but also consept car credit in Manchester, On Sunday the 30th of November I drove from Middlesbrough to Manchester in order to look at a car at consept car credit,on arrival I was met and greeted by a young lady whome made me a nice coffee,on sitting down I give her my document as she requested ,she left my for 10mins in order to photo copy on her return I was skown around the showroom,and at the back of the building where there was even more cars,for… Read Full Review

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★★★★★

“pleasure ”

Written on: 29/11/2015 by brigg-boy (1 review written)

Fantastic experience from start to finish kb who dealt with my situation was a dream to deal with making my car buying a complete pleasure nothing was to much trouble and within 4 hours i drove away in my dream car just like the advert said thank you concept car credit it was a pleasure… Read Full Review

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★☆☆☆☆

“awful”

Written on: 26/11/2015 by nickydean76 (1 review written)

I bought a car of you end of march this year and have had nothing but trouble with it new cat on oil leak since I had it and now its dead and need a new car as engine is knackered disgusted I did not pay all this money to have to buy a new car within 8 months I have two disabled children I have rang on numerous occasions only to be fobbed off disgraceful if you ask me I will be getting you to pick the car up and will be speaking to trading standards and watchdog first thing tommorow… Read Full Review

Vhacking's Response to nickydean76's Review

Written on: 27/11/2015


Thank you for your comments. For the record, Concept paid for some £700 repairs to this vehicle despite the fact you had covered 6,500 miles in the first three months of use. We trust that the appropriate level of servicing has been carried out on your vehicle since your purchase nine months ago, given the high mileage usage (equivalent to 26,000 miles per annum), and subject to this, should there be a genuine fault with the vehicle, which we can reasonably consider was inherent at the time of purchase, we would be more than happy, entirely as a gesture of goodwill, to have the vehicle inspected at no cost to you. In this event, please contact Concept’s after sales department.

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Nickydean76's reply to Vhacking's Comment

Written on: 30/11/2015

thanks for the response i would like to just say firstly yes u did pay £700 in repairs this was due to a faulty cat when i bought the car this was done within two months of me purchasing the car off you not the three months you are stating in actual fact the date you are taking about is when i brought the car back due to a oil leakage which is the reason why the car is now not driveable as the two out of the four pistons on it have holes in them may i also point out my mileage has nothing to do with the fact the car is undriveable it is due to oil leaking into my engine due to the oil leak which i reported within three months and yes i have had the car serviced and where in the contract does mileage matter??????????????

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★★★★★

“Excellent ”

Written on: 26/11/2015 by Grobs (1 review written)

I had a very good experience at concept this week, great choice of vehicles and very friendly staff. I dealt with an advisor and could not fault her customer service, friendly,polite and extremely helpful right from the start of the process. I definitely recommend these guys when thinking about your next vehicle… Read Full Review

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★★★★★

“ABSOLUTELY BRILL REPS FANTASTICLY CURTIOUS & PROFFESSIONAL”

Written on: 21/11/2015 by McPhersonjc99 (1 review written)

REF: LM60HNF Having Experienced A Very Bad Time Buying From CLICKCARCREDIT & Returning The Car In Question I Gave Up On Finance Till Recently. A Friend Said Try CONCEPT CAR CREDIT Which I Have. I Have Bought A Car From Them And Was In Disbeleif That A Company Like This Is Here On Planet Earth I Well Recommend Them & Will Buy Again The Staff Member Whom Dealt With Me Was Curtious Kind Considerate & Very Polite I Even Asked Her Out For Dinner She Was A Delight & An Absolute Credit To This… Read Full Review

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