Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.4 / 5
88.0% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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Concept Car Credit www.conceptcarcredit.co.uk

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Latest Reviews

★★★★★

“ truly outstanding customer service”

Written on: 16/09/2014 by Michaela1990A6 (1 review written)

Couldn't recommend this company enough I have told all my family from the start this lady has been amazing nothing is to much trouble for her, totally went out if her way to help us I've ended up with a car I love and a company I'm proud to be a customer with thank you so much to all the staff but especially this lady professional efficient and friendly !!!!… Read Full Review

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★★★★★

“Amazing ”

Written on: 16/09/2014 by Sototo31 (1 review written)

Customer services second to none felt comfortable and at ease thanks to the sells rep that dealt with me and after only a few hours, which did include a few cups of tea,few test drives, I was on the road again ! Amazed at easy and quick the process was would definitely recommend to family and friends Thanks, loving my new car… Read Full Review

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★★★★★

“ford focus convertable”

Written on: 13/09/2014 by chelseafc6552 (1 review written)

Thanks to car concept. They worked hard in making us feel important and welcoming. Choice of cars was great and within our budget. She was helpful and knowledgeable would recommend them to anyone who needs a good car. Jackie… Read Full Review

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★★★★★

“Amazing Amazing!!!”

Written on: 12/09/2014 by jinglis630 (1 review written)

A big thankyou to Concept for working so hard to secure my finance deal on my Ford Focus. Thought id be declined as had tried many companies. Bit dubious to start but from being there to driving away a couple of hours later is amazing. Courteous and extremely professional throughout. Thankyou Neil for your hard work and delivering a 1st class service. 100% be recommending to friends and family… Read Full Review

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★★★★★

“Really excellent customer service ”

Written on: 05/09/2014 by braedon2178 (1 review written)

Really good customer service I can not ask for more all very friendly help with everything and even got offered a cup of coffee which I was greatful of..I would defo recommend anybody to use these people so happy with the way I got delt with by all of the work people thank you so much all very helpful and friendly Nicola… Read Full Review

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★★★★★

“GOT A FAB CAR, NO HASSLE, FRIENDLY HELPFUL STAFF”

Written on: 03/09/2014 by JaylenCollins407 (1 review written)

I was initially hesitant to apply for car finance as i have been refused in the past. I have also been 'pre-approved' in the past, with several different car finance companies, (until you get all the way to the garage, choose a car,then to be told you have failed a credit check). I live in Leeds and Concept is in Manchester, therefore, without a car i struggled to get there. No problems, they sent a driver and picked me up!! Unfortunately, i forgot a vital piece of paperwork (proof of income)… Read Full Review

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★★★★★

“Very happy”

Written on: 02/09/2014 by Chrismoyle (1 review written)

Excellent service from the start of the application to the moment we drove away in our new car would like to thank Becky but most of all we think the advisor was amazing she couldn't do enuff for us top top service from a top lady thank you and concept car credit… Read Full Review

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★★★★★

“Excellent Service from People who seem to care”

Written on: 01/09/2014 by Brenda1952 (1 review written)

Have only good things to say, the advisor made us very welcome and soon very much at ease, half the battle I think. We told him what we were looking for and he came up with some suitable suggestions, but me being the difficult one choose something nothing like what we said we would like, but through out the whole process, he kept us informed and supplied plenty of tea. Once we had picked the car, sat down to do the paperwork (more tea - lovely) and then Brian came and sorted the finance side… Read Full Review

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★★★★★

“Lydia Is Amazing! 5* Service From Her!”

Written on: 30/08/2014 by cherylmarkwell (1 review written)

I recently got car finance from Concept and was dealt with by a lovely lady. She was polite and extremely helpful. She was brilliant with my kids and found us the perfect family car! Whilst waiting for all our paperwork to get sorted she kept us updated at all times. Even other staff that weren't dealing with us, they stopped to chat when they came into the waiting area, they didn't rush away. Were also brilliant at keeping our kids entertained. It all did take a while but what do you expect?… Read Full Review

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★★★★☆

“very good service”

Written on: 29/08/2014 by weWarren155 (1 review written)

I had a great service at Concept. Staff that assisted werer friendly and very helpful and I left with a nice car. My questions were answered and I didn't feel under any pressure to make a decision. I would receommend this service to others wanting to geta new car… Read Full Review

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★★★★★

“Fast friendly Service”

Written on: 28/08/2014

I was very impressed with there service was second to none. I would like to say a big thank you for all there help I couldn't of asked for anymore from them and they are a credit to the company. Thanks… Read Full Review

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★★★★★

“Concept Care Credit Review”

Written on: 27/08/2014 by lmeaks (1 review written)

I was contacted by Gemma with regards to finance to a car, at first I thought the process would be long and painful, however Gemma and her team guided me through it very quickly and before I knew it I was in the show room looking at my future car! I was shown around the showroom and assisted by a lovely lady, who got my application and process sorted very quickly. I would recommend this service to anyone who wants a quick painless process. Best wishes to the team at CCC. Luke Meakins… Read Full Review

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★★★★★

“excellent customer service team ”

Written on: 23/08/2014 by Shepherdfh82 (1 review written)

Excellent customer services team would recommend to anyone 10/10 especially feta sing sales person went out of his way to accommodate us excellent… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 23/08/2014 by Juejue74 (1 review written)

Excellent from start to finish. Sales staff go through everything with you from start to finish. Nice and relaxed and no following you around like some garages I've been to before. We chose out car after test driving 3 different cars. Drove our new car away the same day. Thankyou to all at concept car credit :) :)… Read Full Review

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★★★★★

“Thank you for everything ”

Written on: 06/08/2014 by Poldo (1 review written)

Customer service was excellent from to finish.they made me aware of services available to me and options.even with a bad credit,I managed to get car finance, after been declined so many times.I felt no pressure at all.service was quick and straight to the point.staff was friendly,definately advice anyone to use concept car finance.Will use them again myself.Thank you concept car credit ,you made my day special by getting me my pride and joy… Read Full Review

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★☆☆☆☆

“was annoyed”

Written on: 29/07/2014 by dizzy88 (1 review written)

when they thought there was a sale they rang me a few times but because i got the date wrong and i have to wait a couple of months to trade up they didnt have the could not be bothered to let me no if i hadnt phoned them so when i upgraded and go next week with my son to get his car i wont be using them … Read Full Review

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★★★★☆

“MY RECENT EXPERIENCE WITH CONCEPT”

Written on: 15/07/2014 by HAWKEYE-SECURITY-SOLUTIONS (1 review written)

I am reasonably happy with the service i recieved from Concept.Although my credit history didnt show a ccj i did have a default for £65 which affected my credit record. Also although i am a managing director of my own company a lot of companies wont look at you until you have a minimum 6 months trading. Concept sympathetically looked at this and agreed a deal on a VW Touran 7 seater which is ideal to my requirements coupled with £250 cashback because i wanted a vehicle with a towabar.The car… Read Full Review

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★★★★★

“WE had an excellent experience from beginning to end....”

Written on: 12/07/2014 by annphillips66 (1 review written)

WE had an excellent experience from beginning to end. We has our sales rep, who wss excellent and professional at all times,very friendly giving excellent customer service. Will definately be back in year or two. The whole experience was fantatstic, due to how they dealt with us. Thank you for an outstanding experience, the advisor is a asset to the company… Read Full Review

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★★★★★

“Don't go anywhere just call here ”

Written on: 10/07/2014 by Mad.ck (1 review written)

Thanks to the salesperson what a great addition to your team very helpful and polite a great service excelled at making sure all the required fields where covered drove away a happy customer would recommend this company to help ordinary everyday people many thanks love the car thanks to you all and all of you job well done x… Read Full Review

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★★★★★

“He was brilliant thank you”

Written on: 05/07/2014 by Abbyl462 (1 review written)

I didn't think I could get finance through no fault if my own but agent at concept was brilliant! Went through everything and drive away with a new car in the same day!! Thanks agent 5 * service… Read Full Review

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