Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.5 / 5
443
88.7% of users recommend this
  • Speed Of Loan

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“concept cars avoid ”

Written on: 18/07/2015 by snMcMillan204 (1 review written)

I took a car out and had nothing but problems was told I had to bring it to their garage in bolton which is over an hours drive away to be told they could not fix it. Called up and the rude woman told me if I wasn't happy to return the car so I asked would she give me back my car that I had part exchanged and she said sorry it's been sold.why after a 2months would I hand back the car when I've already made payments. Now I've been told once again I have to take it to a nxt garage and I have to… Read Full Review

Vhacking's Comment

Written on: 30/07/2015

We are very sorry to hear that you are unhappy with the service provided to you.
If you could please provide us with your contact details we would be more thank happy to speak to you and get this problem resoved.

Many Thanks

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★☆☆☆☆

“Applied on phone told me to come down as finance had...”

Written on: 14/07/2015 by Reginalds256 (1 review written)

Applied on phone told me to come down as finance had 100% gone through came all the way from dewsbury picked car i wanted set insurance and tax up only to be told after 3 hour wait i couldnt have it. Avoid at all costs… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 14/07/2015 by MaiaBarnett (1 review written)

Applied over the phone, fantastic service extremely polite and promise you the world. All of course to get you in. Once in branch figures agreed over the phone started to fluctuate at an instance, promises made started to diminish including the £200 cash back. Although prices increased we agreed a deal and payed a deposit on Friday to collect yesterday (Monday). Phoned up before setting off, I was informed the car is ready to collect and everything regarding finance has gone through. As I was… Read Full Review

Vhacking's Comment

Written on: 30/07/2015

We are very sorry that you are unhappy with the service provided by Concept. We would like to get this matter resolved for you.
If you can provide us with your contact details so we can discuss with you.
Or if you would like to ring in and speak to vicky.

Many Thanks

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★☆☆☆☆

“vultures waiting to pounce AVOID AVOID AVOID AVOID AVOID”

Written on: 09/07/2015 by samriley67 (4 reviews written)

applied last night for finance within 30 seconds of applying the phone rang spoke to a nice chap and gave him all my details, i was asked if i could call in today i said yes after lunch as i was at work in the morning, perfect or so i thought. from 8:45 am until 9:20 am i recieved 6 phone calls and 3 text messages from different people asking me the same questions i had already supplied the night before, when i mentioned this and the fact i was at work the reply was oh yes its here on the… Read Full Review

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★★★★★

“Received the personal touch ”

Written on: 13/06/2015 by Andy.elaine194 (1 review written)

after a shaky start I must say the person I dealt with pulled out all the stops and went above and beyond her role to ensure she provided us with a fantastic service I will always be grateful to her for getting my car delivered and our part x taken away ,she even took the trouble to contact me when she was spending a suprise birthday weekend with her family big thanks to all involved also a big thankyounto the two guys I dealt with . Overall I received an excellent service from you and would… Read Full Review

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★★★★★

“A1 service”

Written on: 04/06/2015 by RossiItalian195 (1 review written)

Quick and friendly service. Was second time and I have used them and the service was even better this time around. The adviser was very polite and understood the needs of the car I wanted. Showed me a few cars and after test drives helped me get the one I chose and I was driving away same day. Would recommend them to people and will probably use them again in the future… Read Full Review

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★★★★☆

“Excellent in every way.”

Written on: 01/06/2015 by markandjo (1 review written)

Would just like to leave a few words on our experience at Concept,From the very 1st phone call and meeting the sales team and then leaving with a nice new car.They as a team were very polite and made us feel very welcome and the whole process from start to finish was pleasant,there was no pressure on which vehicle to take as we viewed numerous cars before choosing the one which matched our needs.All in all it was a joy from start to finish and would go there again,once again a big thank you to… Read Full Review

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★★★★★

“very kind and helpful”

Written on: 09/05/2015 by cjcruse (1 review written)

the person  I dealt with did everything in her power to help me get the car i wanted. she has put alot of time and effort helping me and i am very greatfull of her.she was very kind and did alot in a short space of time. i would recommed her to anybody… Read Full Review

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★★★☆☆

“My car”

Written on: 09/05/2015 by ncClancy77 (1 review written)

I found the staff here very helpful they were informative and gave me details of the different oprions, tht were available to me. I thought test driving as many different card as I wanted was a good idea, and it helped me make the right choice. Although the service was good the time that you were left waiting was far too long and this does need to addredded… Read Full Review

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★★★★★

“Would highly recommend ”

Written on: 08/05/2015 by Dougiefresh (1 review written)

Found concept car credit through a friend and was initially worried as read couple of negative reviews, all I can say is completely ignore them there will always be some people who write a load of rubbish. From the minute I phoned to when I actually went into the dealership I was impressed with their helpfulness and aim to get us sorted, they even kept the garage open late to accommodate. Staff great and couple of niggles I had with car were dealt with by after sales staff promptly and… Read Full Review

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★★★★★

“great service by neil”

Written on: 01/05/2015 by teagie123 (1 review written)

Received a fantastic service from the person I dealt with will recommend… Read Full Review

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★★★★★

“Neil was fantastic”

Written on: 01/05/2015 by danielwoodhouse20 (1 review written)

Dealt with a man who was polite and very quick to sort me out happy with my new car thanks for everything… Read Full Review

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★★★★★

“Neil was great ”

Written on: 16/03/2015 by Beautyqueen180971 (1 review written)

I have bad credit and neil managed to sort me a car was very quick and easy already recommended my family to go and get sorted thanks for everything I proud owner of BMW… Read Full Review

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★★★★★

“good staff”

Written on: 18/02/2015 by Allen171 (1 review written)

very nice friendly lady karen help me pick my car very helpful and fair sold me nice car with her charm highly recommended… Read Full Review

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★☆☆☆☆

“Shocking after sales service”

Written on: 17/02/2015 by NickWillis165 (1 review written)

Having spent my youth being naive, I found myself in the situation where I'm limited to where I can get credit, so in a nut shell that's how I ended up at concept. Initially the place doesn't look as glossy as the website, and with a fraction of the hundreds of cars they say they have. All very much like piece work, there was about 15 customers including myself waiting in a what I suppose you could call a holding area. Anyway.... Enough dribble... I drove off in a clean car, slightly dazed by… Read Full Review

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★★★★★

“miss avey”

Written on: 16/02/2015 by reilly2015 (1 review written)

very good service friendly made me feel very comfortable was not rushed into making my decision on vehicle.everything explained very thorough very happy in way i was looked after excellent service thankyou… Read Full Review

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★☆☆☆☆

“no do not go there”

Written on: 16/02/2015 by 39Somerville (1 review written)

I applied had to wait four days before they got me finance well I think they got me finance no phone calls to let me no what was going on wanted to go on a sunday as I work all week no phone call to say finance was in place did not hear from them again all week then sunday morning there on the phone by then I was away for the weekend as they had not phoned to go down on the sunday so binned them of and went somewhere to get a car bad service… Read Full Review

Kayecatterall's Comment

Written on: 08/03/2015

Glad u got out before you bought one I bought one from here and my hand is never out my pocket with repairs only had it 4 month there a joke

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★★★★★

“Customer service above expectations and beyond”

Written on: 15/02/2015 by lowe2015 (1 review written)

Miss Avey was our sales representative today and made us feel very comfortable from the get go. She provided us with the answers to any questions we asked and went out of her way to find the answers if she was unsure. Our time spent here today has been both comfortable and pleasing as we are now going home with our new car and we have enjoyed superb customer service. The men in the car warehouse were also very understanding and accomodating as they got the numerous cars we were interested in… Read Full Review

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★★☆☆☆

“over priced cars ”

Written on: 14/02/2015 by burgess789 (1 review written)

they tell me they can give me the car i wanted for the price per week that i wanted to spend to get me down there when i got there they took all my paper work and key for my car i am px in and just leave us in the waiting room for a gd 2 hours then ask us if we can spend a bit more a week so we agreed to a bit more and they still could not give us the car we wanted the offer cars that dont match what we tell them we need the cars are over priced with out the apr i asked them how much the apr is… Read Full Review

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★★★★★

“Great Service Fetha!!!!”

Written on: 14/02/2015 by Craig737373836 (1 review written)

Thank you for all your help getting me and my partner our car.been so helpful and couldn't of asked for better service.thanks again most appreciated… Read Full Review

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