Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.4 / 5
87.7% of users recommend this
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  • Customer service

  • Value For Money

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Concept Car Credit www.conceptcarcredit.co.uk

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Latest Reviews

★★★★★

“Excellent Service from People who seem to care”

Written on: 01/09/2014 by Brenda1952 (1 review written)

Have only good things to say, the advisor made us very welcome and soon very much at ease, half the battle I think. We told him what we were looking for and he came up with some suitable suggestions, but me being the difficult one choose something nothing like what we said we would like, but through out the whole process, he kept us informed and supplied plenty of tea. Once we had picked the car, sat down to do the paperwork (more tea - lovely) and then Brian came and sorted the finance side… Read Full Review

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★★★★★

“Lydia Is Amazing! 5* Service From Her!”

Written on: 30/08/2014 by cherylmarkwell (1 review written)

I recently got car finance from Concept and was dealt with by a lovely lady. She was polite and extremely helpful. She was brilliant with my kids and found us the perfect family car! Whilst waiting for all our paperwork to get sorted she kept us updated at all times. Even other staff that weren't dealing with us, they stopped to chat when they came into the waiting area, they didn't rush away. Were also brilliant at keeping our kids entertained. It all did take a while but what do you expect?… Read Full Review

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★★★★☆

“very good service”

Written on: 29/08/2014 by weWarren155 (1 review written)

I had a great service at Concept. Staff that assisted werer friendly and very helpful and I left with a nice car. My questions were answered and I didn't feel under any pressure to make a decision. I would receommend this service to others wanting to geta new car… Read Full Review

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★★★★★

“Fast friendly Service”

Written on: 28/08/2014

I was very impressed with there service was second to none. I would like to say a big thank you for all there help I couldn't of asked for anymore from them and they are a credit to the company. Thanks… Read Full Review

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★★★★★

“Concept Care Credit Review”

Written on: 27/08/2014 by lmeaks (1 review written)

I was contacted by Gemma with regards to finance to a car, at first I thought the process would be long and painful, however Gemma and her team guided me through it very quickly and before I knew it I was in the show room looking at my future car! I was shown around the showroom and assisted by a lovely lady, who got my application and process sorted very quickly. I would recommend this service to anyone who wants a quick painless process. Best wishes to the team at CCC. Luke Meakins… Read Full Review

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★★★★★

“excellent customer service team ”

Written on: 23/08/2014 by Shepherdfh82 (1 review written)

Excellent customer services team would recommend to anyone 10/10 especially feta sing sales person went out of his way to accommodate us excellent… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 23/08/2014 by Juejue74 (1 review written)

Excellent from start to finish. Sales staff go through everything with you from start to finish. Nice and relaxed and no following you around like some garages I've been to before. We chose out car after test driving 3 different cars. Drove our new car away the same day. Thankyou to all at concept car credit :) :)… Read Full Review

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★★★★★

“Thank you for everything ”

Written on: 06/08/2014 by Poldo (1 review written)

Customer service was excellent from to finish.they made me aware of services available to me and options.even with a bad credit,I managed to get car finance, after been declined so many times.I felt no pressure at all.service was quick and straight to the point.staff was friendly,definately advice anyone to use concept car finance.Will use them again myself.Thank you concept car credit ,you made my day special by getting me my pride and joy… Read Full Review

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★☆☆☆☆

“was annoyed”

Written on: 29/07/2014 by dizzy88 (1 review written)

when they thought there was a sale they rang me a few times but because i got the date wrong and i have to wait a couple of months to trade up they didnt have the could not be bothered to let me no if i hadnt phoned them so when i upgraded and go next week with my son to get his car i wont be using them … Read Full Review

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★★★★☆

“MY RECENT EXPERIENCE WITH CONCEPT”

Written on: 15/07/2014 by HAWKEYE-SECURITY-SOLUTIONS (1 review written)

I am reasonably happy with the service i recieved from Concept.Although my credit history didnt show a ccj i did have a default for £65 which affected my credit record. Also although i am a managing director of my own company a lot of companies wont look at you until you have a minimum 6 months trading. Concept sympathetically looked at this and agreed a deal on a VW Touran 7 seater which is ideal to my requirements coupled with £250 cashback because i wanted a vehicle with a towabar.The car… Read Full Review

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★★★★★

“WE had an excellent experience from beginning to end....”

Written on: 12/07/2014 by annphillips66 (1 review written)

WE had an excellent experience from beginning to end. We has our sales rep, who wss excellent and professional at all times,very friendly giving excellent customer service. Will definately be back in year or two. The whole experience was fantatstic, due to how they dealt with us. Thank you for an outstanding experience, the advisor is a asset to the company… Read Full Review

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★★★★★

“Don't go anywhere just call here ”

Written on: 10/07/2014 by Mad.ck (1 review written)

Thanks to the salesperson what a great addition to your team very helpful and polite a great service excelled at making sure all the required fields where covered drove away a happy customer would recommend this company to help ordinary everyday people many thanks love the car thanks to you all and all of you job well done x… Read Full Review

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★★★★★

“He was brilliant thank you”

Written on: 05/07/2014 by Abbyl462 (1 review written)

I didn't think I could get finance through no fault if my own but agent at concept was brilliant! Went through everything and drive away with a new car in the same day!! Thanks agent 5 * service… Read Full Review

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★★★★★

“Highly recommended!!”

Written on: 03/07/2014 by ksmarshall (1 review written)

Anyone needing car finance with less than perfect credit should look no further. I have just collected my second car from concept...(worth noting that I traded in my first which I'd had 7 reliable yrs from and only because i particularly like the new model i have)...it was as smooth and enjoyable as the first time. yes..it takes a while to sort paperwork but that is unavoidable.....the staff can't do enough for you and unlike similar companies...don't make you feel like they are doing you a… Read Full Review

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★★★★☆

“The only folts i have is that they are pretty slow...”

Written on: 26/06/2014 by Devine189 (1 review written)

The only folts i have is that they are pretty slow doing paperwork and was promised fuel , told to pick it up then changed there mind went on the monday and still had to hang around but other then them small factors its was ok they all was friendly just time consuming… Read Full Review

Aledo's Comment

Written on: 27/06/2014

Very quick and professional service. The same day I've left garage with new car.

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★★★★★

“THANK YOU”

Written on: 25/06/2014 by barker43 (1 review written)

I would like to send a BIG THANK YOU to one of your colleagues who dealt with me on Friday 20 June 2014. She was so wonderful and polite, she helped me out a great deal. Thank you so much for everything you did. I would recommend my family and friends to yourselves. Kind regards … Read Full Review

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★★★★★

“Thank you Concept”

Written on: 24/06/2014 by 170Rice (1 review written)

So happy with my new car tonight really wasn't sure as I came to you after work I still had time to chose a car and still be home at a reasonable time such An easy process and very helpful salesman Adam thank you. See you for my next one… Read Full Review

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★★★★★

“unbelievable service and extremely articulate :) ”

Written on: 24/06/2014 by kevb87 (1 review written)

I have always had doubts about car finances and never quite understood terms etc. Im profoundly deaf and the person who dealt with me knew some sign languages and explained in the simplest possible way about finances and selection of cars. He were very confident which made me more relaxed and eager to continue. His knowledge is astounding and ive dealt with some dealers in my time and none as good as him. Not sure if im allowed to mention certain dealer name but overall the staff there were… Read Full Review

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★★★★★

“brill”

Written on: 23/06/2014 by suzielol (1 review written)

Just like to say thank you so much I got the perfect car my convertible. The advisor was excellant stayed late to sort me out so i could drive my car home that night. Getting finance for the car the girls in the office kept intouch with me all the time till i git finance. Just like to say a massive thank you. Only thing i didn,t like was a drove 2hrs nearly in traffic and i had to ask for a coffee excellant.coffee when i got it MASSIVE THANK YOU TO YOU ALL AT CONCEPT… Read Full Review

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★★★★★

“110& satisfied with the customer service i have...”

Written on: 18/06/2014 by Kincaidti150 (1 review written)

110& satisfied with the customer service i have recieved from car concept. would definitley recomment to a friend!!… Read Full Review

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