Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.4 / 5
449
88% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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Concept Car Credit www.conceptcarcredit.co.uk

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Latest Reviews

★☆☆☆☆

“literally shafted us avoid avoid ”

Written on: 30/08/2015 by kylie1410 (1 review written)

Where do I start telling this nightmare well here goes my partner passed his test and applied for car finance with them he was sold a hyundai i20 (death trap) he got a call to say they would send a taxi for him he would b there a few hours so off he went I had got out of hospital the day before on my eyes so was resting my partner had dropped the kids off at school and off he went in the taxi they sent said he would b back by lunch any way lunch time came and went so I phoned to b told he had… Read Full Review

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★★★★★

“Couldn't be more helpful”

Written on: 26/08/2015 by Benji81 (1 review written)

I am now on my second car from concept extremely helpful first time around and even more so this time finding the exact car we wanted giving us a great deal and couldn't wish for a more helpful team especially the two people I dealt with , buying a car is supposed to be an exciting time and concept made it so, I would recommend them to anybody , if you have poor credit these guys will do everything in their power to get you in the car you want, just be honest with them and provide any info… Read Full Review

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★☆☆☆☆

“Avoid concept car credit ”

Written on: 24/08/2015 by McCaffrey237 (1 review written)

First of all if I could mark less then one star I would give them -10 as they are all bull s***ers I've had a car for 14 days and it's got a list of faults that they are not bothered about and the woman I dealt with said it's all my fault and had an attitude problem no other of help or apology this is really very poor for a well known car dealer ship. I get away from there and later on that day car has broken down and they are not willing to help wait for a call on the next day lest see if… Read Full Review

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★☆☆☆☆

“avoid concept cars”

Written on: 24/08/2015 by Miller319 (1 review written)

Bought a car from concept developed a gearbox fault straight away so contacted them at first everything seemed great bring it to a garage in Bolton and we'll sort it. The garage reconditioned the gearbox and fault was fixed. But after driving for a bit the gears seemed tight sometimes stiff to get in. I called concept again and explained what was wrong they said we will get somebody to ring me back but that never happened. I'm no mechanic I just thought perhaps the gears were like that because… Read Full Review

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★★★★★

“Sublime Quality & Supportive from KB excellent service”

Written on: 11/08/2015 by GG-Oldham (1 review written)

I found my experience at Concept refreshing supportive and understanding I felt at ease at all times during the process of securing credit discussing the terms and conditions plus locating the car to meet my needs. There was no pressure or intimidation tatics used to complete a sale or improve commission by KB my sales advisor her conduct was exemplary with informative advice and quality support she promoted the ethos of the company of finding a car to meet the needs of the individual or family… Read Full Review

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★☆☆☆☆

“***AVOID !!!!!!!!”

Written on: 10/08/2015 by Mayzi (1 review written)

After getting accepted over the phone I then phoned back at various times to confirm monthly payments etc to be gaurenteed each time yes they have plenty of cars in for the budget I required. I therefore set off on the hour and a half trip (each way) with my 3 young children to then be shown the cars n surprise suprise all above the price I was gaurenteed !! Fuming is not the word this place is shocking say everything and agree to everything just to get you there, hoping once your there you'll… Read Full Review

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★☆☆☆☆

“concept cars avoid ”

Written on: 18/07/2015 by snMcMillan204 (1 review written)

I took a car out and had nothing but problems was told I had to bring it to their garage in bolton which is over an hours drive away to be told they could not fix it. Called up and the rude woman told me if I wasn't happy to return the car so I asked would she give me back my car that I had part exchanged and she said sorry it's been sold.why after a 2months would I hand back the car when I've already made payments. Now I've been told once again I have to take it to a nxt garage and I have to… Read Full Review

Vhacking's Comment

Written on: 30/07/2015

We are very sorry to hear that you are unhappy with the service provided to you.
If you could please provide us with your contact details we would be more thank happy to speak to you and get this problem resoved.

Many Thanks

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★☆☆☆☆

“Applied on phone told me to come down as finance had...”

Written on: 14/07/2015 by Reginalds256 (1 review written)

Applied on phone told me to come down as finance had 100% gone through came all the way from dewsbury picked car i wanted set insurance and tax up only to be told after 3 hour wait i couldnt have it. Avoid at all costs… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 14/07/2015 by MaiaBarnett (1 review written)

Applied over the phone, fantastic service extremely polite and promise you the world. All of course to get you in. Once in branch figures agreed over the phone started to fluctuate at an instance, promises made started to diminish including the £200 cash back. Although prices increased we agreed a deal and payed a deposit on Friday to collect yesterday (Monday). Phoned up before setting off, I was informed the car is ready to collect and everything regarding finance has gone through. As I was… Read Full Review

Vhacking's Comment

Written on: 30/07/2015

We are very sorry that you are unhappy with the service provided by Concept. We would like to get this matter resolved for you.
If you can provide us with your contact details so we can discuss with you.
Or if you would like to ring in and speak to vicky.

Many Thanks

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★☆☆☆☆

“vultures waiting to pounce AVOID AVOID AVOID AVOID AVOID”

Written on: 09/07/2015 by samriley67 (4 reviews written)

applied last night for finance within 30 seconds of applying the phone rang spoke to a nice chap and gave him all my details, i was asked if i could call in today i said yes after lunch as i was at work in the morning, perfect or so i thought. from 8:45 am until 9:20 am i recieved 6 phone calls and 3 text messages from different people asking me the same questions i had already supplied the night before, when i mentioned this and the fact i was at work the reply was oh yes its here on the… Read Full Review

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★★★★★

“Received the personal touch ”

Written on: 13/06/2015 by Andy.elaine194 (1 review written)

after a shaky start I must say the person I dealt with pulled out all the stops and went above and beyond her role to ensure she provided us with a fantastic service I will always be grateful to her for getting my car delivered and our part x taken away ,she even took the trouble to contact me when she was spending a suprise birthday weekend with her family big thanks to all involved also a big thankyounto the two guys I dealt with . Overall I received an excellent service from you and would… Read Full Review

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★★★★★

“A1 service”

Written on: 04/06/2015 by RossiItalian195 (1 review written)

Quick and friendly service. Was second time and I have used them and the service was even better this time around. The adviser was very polite and understood the needs of the car I wanted. Showed me a few cars and after test drives helped me get the one I chose and I was driving away same day. Would recommend them to people and will probably use them again in the future… Read Full Review

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★★★★☆

“Excellent in every way.”

Written on: 01/06/2015 by markandjo (1 review written)

Would just like to leave a few words on our experience at Concept,From the very 1st phone call and meeting the sales team and then leaving with a nice new car.They as a team were very polite and made us feel very welcome and the whole process from start to finish was pleasant,there was no pressure on which vehicle to take as we viewed numerous cars before choosing the one which matched our needs.All in all it was a joy from start to finish and would go there again,once again a big thank you to… Read Full Review

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★★★★★

“very kind and helpful”

Written on: 09/05/2015 by cjcruse (1 review written)

the person  I dealt with did everything in her power to help me get the car i wanted. she has put alot of time and effort helping me and i am very greatfull of her.she was very kind and did alot in a short space of time. i would recommed her to anybody… Read Full Review

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★★★☆☆

“My car”

Written on: 09/05/2015 by ncClancy77 (1 review written)

I found the staff here very helpful they were informative and gave me details of the different oprions, tht were available to me. I thought test driving as many different card as I wanted was a good idea, and it helped me make the right choice. Although the service was good the time that you were left waiting was far too long and this does need to addredded… Read Full Review

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★★★★★

“Would highly recommend ”

Written on: 08/05/2015 by Dougiefresh (1 review written)

Found concept car credit through a friend and was initially worried as read couple of negative reviews, all I can say is completely ignore them there will always be some people who write a load of rubbish. From the minute I phoned to when I actually went into the dealership I was impressed with their helpfulness and aim to get us sorted, they even kept the garage open late to accommodate. Staff great and couple of niggles I had with car were dealt with by after sales staff promptly and… Read Full Review

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★★★★★

“great service by neil”

Written on: 01/05/2015 by teagie123 (1 review written)

Received a fantastic service from the person I dealt with will recommend… Read Full Review

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★★★★★

“Neil was fantastic”

Written on: 01/05/2015 by danielwoodhouse20 (1 review written)

Dealt with a man who was polite and very quick to sort me out happy with my new car thanks for everything… Read Full Review

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★★★★★

“Neil was great ”

Written on: 16/03/2015 by Beautyqueen180971 (1 review written)

I have bad credit and neil managed to sort me a car was very quick and easy already recommended my family to go and get sorted thanks for everything I proud owner of BMW… Read Full Review

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★★★★★

“good staff”

Written on: 18/02/2015 by Allen171 (1 review written)

very nice friendly lady karen help me pick my car very helpful and fair sold me nice car with her charm highly recommended… Read Full Review

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