Concept Car Credit Reviews - www.conceptcarcredit.co.uk

★★★★☆
4.5 / 5
591
89% of users recommend this
  • Speed Of Loan

  • Customer service

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Concept Car Credit www.conceptcarcredit.co.uk

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Latest Reviews

★★★★☆

“Customer satisfaction survey”

Written on: 20/05/2016 by Cher12 (1 review written)

Very informative and helpful tailoring your buy to your needs car wise then sorting out the best financing and money per month you can afford. There was only one thing they did not verbally tell me what my car had been valued but did ask me to read the forms before signing. As i was not happy with the valuation they then organised a cash back value which then satisfied me.without going into names what i did like as a female was dealing with another and then she checked or sorted out with a… Read Full Review

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★☆☆☆☆

“Appalling Customer Service ”

Written on: 18/05/2016 by Karen1124 (1 review written)

Absolutely awful company! The customer service is disgusting! I got a car from them 3 and half years ago, within the first 6 months the head gasket went. They tried to tell me it was my problem and there was nothing they could do. They were rude and unsympathetic so my husband had to go the office and kick up a fuss face to face. They then swapped the car! I stupidly went back to them as my car was due an upgrade. BIG MISTAKE!!!!!!!! I am again within the the first 6 months left with a… Read Full Review

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★★★★★

“elated,happy,brilliant,fantastic,Nissan Note,Lydia”

Written on: 18/05/2016 by paullongfleetwood (2 reviews written)

two years ago we found a car credit co advertisement via social media,myself and my partner investigated online. The ad was for concept cars based at Radcliffe near bolton,the advertisement stated that even with bad credit you can get the car you want. I received a phone call from sales dept where we arranged a meeting to discuss our financial situation and our requirements. Having arrived the person I dealt with offered us hot drinks while she processed the paperwork. we was shortly asked to… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 16/05/2016 by Lonsdaletracey (1 review written)

I have just purchased a car from concept car in Manchester, they were brilliant, the lady went out of her way, negotiated an affordable repayment, showed me various cars, was very friendly and helpful. It was so easy to do as I have never purchased a car on finance before, everything was explained properly, we went for a test ride, car drove like a dream. Was given a brew with buiscuits while the paperwork was sorted out, didn't even have to wait long for that, and drove away in my new focus… Read Full Review

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★★★★★

“Satisfaction ...”

Written on: 14/05/2016 by Cazdocker (1 review written)

From the moment I contacted concept car Credit right through to getting my car the staff at this company helped and provided me with quick efficient and extremely friendly service so pleased I'm back on the road thank you ....brew and biscuits was lovely too!!… Read Full Review

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★★★★☆

“Verry good and well looked after”

Written on: 13/05/2016 by Shaquille93130904 (1 review written)

Great services although I was waiting pratically a hour Everytime they went upstairs… Read Full Review

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★★★★★

“Lovely sales team efficient quick simple straight forward ”

Written on: 07/05/2016 by CarlaBrennan (1 review written)

Loved how customer care felt genie knowledge of the cars was spot on staff were efficient knowing kind and factual. Process was simple and straight forward . Thank you love my car definitely use you guys again and recommend… Read Full Review

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★★★★★

“Vauxhall insignia elite”

Written on: 07/05/2016 by Alivia348 (1 review written)

I dealt with concept car credit over the phone and they were fantastic miss bury told me what I could borrow and explained I could drive away the same day in a vehicle of my choice. I travelled up on a Sunday saw a vehicle I loved a vauxhall insignia elite filled the paperwork in and drove the vehicle away the same day. The staff were amazing and even gave me a full tank of fuel. I'm so happy with the car and I would recommend concept car credit to anyone… Read Full Review

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★★★★★

“Great company to deal with ”

Written on: 06/05/2016

This company is great. I didn't think I had much chance get a car on finance but they were great. That had two guaranteed finance companies set up ready for me before I even got to the show room. We got there and within 2 hours me and my husband were driving away in our new car. The staff were very helpful and friendly and couldn't do enough for us. I would definitely recommend them to other people. Thank you concept are credit especially the people I dealt with who both made the experience… Read Full Review

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★★★★★

“Review of Concept Car Credit ”

Written on: 06/05/2016 by Seanpacey (1 review written)

Excellent quick service. Friendly helpful staff especially the person I dealt with available to sort out anything for you from insurance to filling car with fuel. Would come back again if I ever wanted to get another car … Read Full Review

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★★★★★

“excellent service”

Written on: 06/05/2016 by Porterjw35 (1 review written)

Absolutely brilliant. Such a friendly environment. All staff are very competent at their job and always go out their way to help. I have an will be recommending any body whom needs a car. Thankyou so much for all your help… Read Full Review

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★★★★☆

“Happily sorted”

Written on: 06/05/2016 by Markthurston (1 review written)

Miss Bury sorted out everything before I got there enabling me to browse the cars,finally finding the car I wanted for ages so well pleased with the service and would recommend to anyone… Read Full Review

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★★★★★

“Totally recommend this company”

Written on: 05/05/2016 by Santosy422 (1 review written)

Fabulous service from start to finish. Staff very friendly and helpful. Would recommend this company to anyone looking for the right car… Read Full Review

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★★★★★

“Car loan”

Written on: 05/05/2016 by Hayden47 (1 review written)

Fast efficient they processed everything within an hour very happy drive away same day with my new car… Read Full Review

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★★★★★

“Awesome, fast, proffessional”

Written on: 05/05/2016 by Tigz23 (1 review written)

From first arriving at concept i was looked after straight away, the process was made very easy by the person I dealt with who helped me choose the right car for me, im glad i chose concept car credit and i will most definantly be returning for another in the the not so distant future. Thanks guys … Read Full Review

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★★★★★

“Great service today ”

Written on: 04/05/2016 by Brent241 (1 review written)

Thank you for today, very helpful made the trip very simple :) got the dream car A3 Audi always wanted this car, would good payment per mts! Very helpful. I would deffo tell friends and family about the great service… Read Full Review

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★★★★★

“Fantastic service from start to finish ”

Written on: 04/05/2016 by Danaevans (1 review written)

Wow what a team all are so kind and so helpful really glad I chose concept to deal with my finance a lovely lady and fantastic team member you are and I appreciate all your hard work sorting my finance out you are an outstanding team member So kind I hadn't the worry over sorting it out as you did all the hard work I love my new car and the payments are so manageable i will absolutely be recommending your service thanks again : )… Read Full Review

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★★★★★

“Amazing quick polite. Fast”

Written on: 04/05/2016

Mrs bury Was very polite and kept me informed at all times during my visit at concept in manchester. I wasnt rushed and was made very welcome to have a good luck around. I managed to pick my car and even drive home the same day in it. Thankyou have already recomended a few friends to try… Read Full Review

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★★★★★

“Very good customer relations.”

Written on: 04/05/2016 by Emanuel1983 (1 review written)

This guys are awesome. Good customer relations. Paperwork very fast and smooth. They are not time wasters and do their best to get the best deal for you no matter how poor or bad your credit score. Kudos guys! You are the best. I made a call, got appointment and came back with my car . All on same day. I will recommend you any time, any day and any hour. Keep it up guys… Read Full Review

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★★★★★

“So Happy”

Written on: 04/05/2016 by H_M_Walker (1 review written)

After being refused credit EVERYWHERE I was reluctant to apply again to be let down but when she rang me back and said I had been accepted I was so happy! I went to the showroom and met her to view some cars and I can honestly say it was the best customer service I have received from a car company! I am so happy with my car and the bits I had noticed that needed sorting were sorted straight away. I'm looking forward to upgrading my car with Concept next time… Read Full Review

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