One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★★
4.5 / 5
2982
94.6% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Renewal”

Written on: 21/01/2017 by wez1wherry (1 review written)

Went to a compare website for quotes and One Call was the cheapest with all the options ticked. Great service from start to finish. Will use again… Read Full Review

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★★★★★

“Helpfull Customer Service”

Written on: 21/01/2017 by JaydenChurchill253 (1 review written)

Very helpful and efficient customer service… Read Full Review

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★★★★☆

“House insurance renewal”

Written on: 21/01/2017 by 3Gillespie (1 review written)

Good competitive rate for our renewal. Change of payment details was talked through by the agent as we had difficulties at first in completing this procedure on line. Soon resolved by friendly and helpful agent (bn3). Good service… Read Full Review

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★★★★★

“Rm9 ”

Written on: 20/01/2017 by Anfieldrap (1 review written)

Spoke to rm9 today very helpful and polite and saved me money win win… Read Full Review

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★★★★★

“Home insurance”

Written on: 20/01/2017 by Soniaioannou (1 review written)

Spoke with bn3 today very helpful and saved myself £50 as it was cheaper than my previous insurance. Would recommend to family and friends as you could earn £25 as well . Win win situation… Read Full Review

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★★★★★

“good service”

Written on: 20/01/2017 by Williamsej1976 (1 review written)

i renewed my hose insurance yesterday for the third time it was a seamless experience and i would like to thank bn3 for this … Read Full Review

Gazcole's Comment

Written on: 20/01/2017

Great Service we received by Ih5, made it very easy to renew!

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★★★★☆

“Buildings and Contents Insurance.”

Written on: 20/01/2017 by IngridCalhoun256 (1 review written)

Having used a comparison site One Call were not the cheapest company to quote but I wanted to deal with an insurer that was easy to contact after taking out a policy, should the need arise. I found the adviser I spoke to both knowledgeable and helpful and the formalities were dealt with quickly and efficiently. In conclusion I'm happy with the depth of cover I have received at a very competitive price… Read Full Review

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★★★★☆

“Very good service”

Written on: 20/01/2017 by Giseller458 (1 review written)

Friendly, helpful advice. I was happy with the quote and it was all dealt with very quickly… Read Full Review

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★★★★★

“additional cover query”

Written on: 20/01/2017 by Waylon262 (1 review written)

had conversation with an agent who was very helpful and informative… Read Full Review

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★★★★☆

“policy info.”

Written on: 20/01/2017 by MicahDickson (1 review written)

phoned to check on cover and was given helpful information on where to find the policy info online by lovely polite agent… Read Full Review

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★★★★★

“Clear, Concise and accurate”

Written on: 20/01/2017 by Stanton65 (1 review written)

As above and delivered in a very pleasant manner… Read Full Review

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★★★★★

“Good value ”

Written on: 20/01/2017

Good value for money, good communication, friendly service… Read Full Review

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★★★★★

“satisfied customer”

Written on: 20/01/2017 by Ashlynno357 (1 review written)

Due to a house fire in 2015 we had to make a claim. One call insurance was excellent; they have provided us with emergency accommodation, found temporary accommodation and rebuild our house. we had a dedicated team member who looked after us. We are now back in our house and very thankful for the service we received. Our premium is slightly higher than other insurance providers but we are happy to pay knowing if we ever need them again we would be looked after. Staff are professional and… Read Full Review

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★★★★★

“Problem easily Rectified”

Written on: 19/01/2017 by Burnhammer (1 review written)

On receiving my renewal papers online for my Home insurance ,I read them through and noticed a few mistakes with the details.Mainly the fact I had an alarm, my wife's occupation and the period that I have lived in my home, which were incorrect. I rang the helpline and spoke to a male (Username bn3). He took the corrected details and answered a few other queries I had as well. Within 10 minutes I received the amended forms online. Happy with the outcome. BN3 had a pleasant manner and was… Read Full Review

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★★★★★

“Home and Contents Insurance”

Written on: 19/01/2017 by Corinnez129 (1 review written)

Quick helpful pleasant and polite would recommend to all my family and friends User name Ic5 most helpful… Read Full Review

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★★★★☆

“My query was answered by the person I dealt with and...”

Written on: 19/01/2017 by kazz.98 (1 review written)

My query was answered by the person I dealt with and she could'nt be more helpfull… Read Full Review

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★★★★★

“Great customer service”

Written on: 19/01/2017 by MiloCallahan294 (1 review written)

Great customer service, very helpful with getting me the cover I required. Explained everything in detail. Easy to choose the cover I required and at a good price. Have used one call for a few years and recommend to friends and family. It is easy to speak to customer service over the telephone and they are very helpful… Read Full Review

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★★★★★

“Excellent as always”

Written on: 19/01/2017 by ict_guy (1 review written)

This is by far the best insurance broker out there. I love the fact that you have electronic access to documents via a 'secure vault', which is accessed via a PIN… Read Full Review

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★★★★★

“New Customer ”

Written on: 19/01/2017 by Foxnx119 (1 review written)

RM9 Friendly and helpful advice… Read Full Review

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★★★★★

“T was a good experience operated was so good being...”

Written on: 19/01/2017 by Pikett377 (1 review written)

T was a good experience operated was so good being hard of hear she was very good and she was clear this is always a problem normally but she was clear… Read Full Review

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