One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.3 / 5
88% of users recommend this
  • Customer Service

  • Value For Money

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One Call Home Insurance www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Problem accessing new documents”

Written on: 01/04/2015 by CharlizeHawkins454 (1 review written)

On receipt of my home insurance renewal documents I was denied access to them because th PIN provided was not recognised. I called and explained this to Maxine (MB9) and she quickly resolved the problem by resending the documents. She was very polite, friendly and efficient. Thank you… Read Full Review

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★★★★★

“Speedy service”

Written on: 30/03/2015 by Phily59darts (1 review written)

Mb9 was very pleasant and efficient. Dealt with my problem immediately… Read Full Review

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★★★★★

“polite quick service ”

Written on: 29/03/2015 by Howe78 (1 review written)

This lady MB9 was so helpful and polite . She sent the documents i needed straight away. I would recommend One Call to friends and family… Read Full Review

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★★★★★

“Pleasant clear talking advisor giving full details and...”

Written on: 29/03/2015

Pleasant clear talking advisor giving full details and explanations!… Read Full Review

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★★★★★

“Kimberley Brooker”

Written on: 20/03/2015

Good advice given and friendly too! Made home insurance renewal painless. Thank you Kimberley Brooker. Would recommend to anyone and already have. I would also look at their other insurance products when due to renew… Read Full Review

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★★★★★

“excellent advice on home insurance”

Written on: 15/03/2015 by Baileyl476 (1 review written)

Knowledgable advice given by the staff member. Very friendly,courteous and heilpful. Would certainly recommend them to my friends and I already have done. Plus the price is right… Read Full Review

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★★★★☆

“Clear speaking call centre”

Written on: 14/03/2015 by JaliyahOrtega350 (1 review written)

Spoke to a guy  at One Call she had her finger on the pulse & every probing question that I asked she was able to answer immediately & she didn't have to put me on hold to ask someone else… Read Full Review

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★★★★★

“Home Insurance - Renewal”

Written on: 12/03/2015 by Clairsie1 (1 review written)

I was Notified well in advance that my policy was due for renewal. Price did not appear to go up. Almost forgot to renew person I spoke to (EM1)on the telephone was pleasant and helpful. She was very well informed, and efficient. I would always get a quote from one Call and suggest people looking for home insurance should do the same. Look forward to renewing policy again next year… Read Full Review

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★★★★★

“house insurance sale Adam Jackson.”

Written on: 11/03/2015 by ioanjones3610 (1 review written)

I was so pleased that I decided to have a quote for house insurance from One Call. The staff member that I spoke to was so so helpful from the word go. Everything about the contents and the building were explained to me in detail. I know that I have made the right choice,as the insurance covers all that I needed,and the quote I received was very satisfactory indeed. If I had to say what I was not happy with was the fact that I have to accept £250 excess on escape of water on to the flooring… Read Full Review

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★★★★★

“adam was so helpful and great service from start to...”

Written on: 10/03/2015 by Karli465 (1 review written)

everything was spot on. couldint ask for anything more… Read Full Review

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★★★★★

“One Call Service”

Written on: 08/03/2015 by Jamie269 (1 review written)

The service I received from One Call Insurance has been excellent! Both contacts were friendly, helpful and very businesslike. Thank you I will recommend One Call to my friends, colleagues and relations!… Read Full Review

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★★★★★

“One call and I was sorted!”

Written on: 07/03/2015 by MaryjaneKirkland321 (1 review written)

Notified well in advance that my policy was due for renewal. Price quoted was the cheapest I could find. Telephone service was quick and efficient. The advisor was well informed, polite, friendly and when he said he would be available to finalise my quote at a later date, he was!. That saved me a lot of time. I would always get a quote from one Call… Read Full Review

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★★★★☆

“Renewal of Home Insurance (agent reference MR1)”

Written on: 06/03/2015 by hoDawson304 (1 review written)

I was pleased with the quick & efficient service I received when calling… Read Full Review

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★★★★★

“Renewal”

Written on: 06/03/2015 by JohnathonCurtis80 (1 review written)

The person who took my call (AJ5) was very clear in his speech and had a very friendly manner, he went throug all information that I needed an I was happy to renew my policy… Read Full Review

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★★★★★

“my overall satisfaction”

Written on: 05/03/2015 by 391Peters (1 review written)

i have only been with one call for twelve months and i am more than satisfied and happy with the service provided especially with the polite and very helpful staff at the other end of the phone… Read Full Review

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★★★★★

“renewal”

Written on: 03/03/2015 by Flynnqm250 (1 review written)

RT6 Great service. Could not have been better… Read Full Review

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★★★★★

“Great service”

Written on: 26/02/2015 by Johnwhittaker14 (1 review written)

One call (AA2) were proactive in their communicating with me and efficient in processing my renewal… Read Full Review

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★★★★★

“Superb Serice at Onecall”

Written on: 24/02/2015 by NathaliaAbernathy (1 review written)

Quick,efficent,Friendly. That's what I found when setting up my Home Insurance… Read Full Review

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★★★★★

“One all service”

Written on: 23/02/2015 by juneaversa (1 review written)

I was online this morning to insure my buildings and contents. As I didn't receive an email from you confirming total price and what was covered, I called your office . I spoke to a very helpful lady who checked everything I wanted.to know regarding my policy. Can honestly say excellent service from lady I spoke to… Read Full Review

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★★★★★

“Sw1 pleasure to do business with”

Written on: 20/02/2015 by Davidsonpq53 (1 review written)

Excellent service, very much recommended. Good competitive price and staff very helpful… Read Full Review

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