One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.4 / 5
1397
90.9% of users recommend this
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Latest Reviews

★★★★★

“Excellant helpful service”

Written on: 13/02/2016 by JanellePatterson1952 (1 review written)

I called about previous claims which I had thought had lapsed. Very helpful and diligent response. Explored options and was able to proceed with a very competitive quote… Read Full Review

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★★★★★

“Renewing Building and contents insurance”

Written on: 13/02/2016 by 272Norwood (1 review written)

After a phone call to discuss renewing my house insurance I was pleased to receive a discount The employee I dealt with was informative and helpful. I would be happy to recommend One Call to my friends and family I already have my car insurance through One Call I find it handy to have car and house insurance in the one place. I get a letter in lots of time to remind me of when my policies are up for renewal This gives me the opportunity to compare prices on line. I have been with one call for… Read Full Review

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★★★★★

“Finding the Best Home and Contents Insurance Policy”

Written on: 12/02/2016 by Estrellam491 (1 review written)

I urgently needed to find this type of policy and so trawled the usual comparison websites. Some potential providers baulked at the requirement and circumstances of my application and redirected me to expensive bespoke brokerships, but with "One Call" there was none of that nonsense: they quickly and efficiently accepted and assessed my need and came back with a quote which halved the premium I'd been asked for by others, whilst retaining all the features deemed necessary. The agent dealt… Read Full Review

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★★★★★

“Friendly, quick and easy”

Written on: 11/02/2016 by TabithaAbbott (1 review written)

I just renewed policy again easily, customer service always willing to help and explain anything further. I find them polite and considerate. I have recommended my family and friends to one call. The agent was polite and a great help, Thank You all at One Call… Read Full Review

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★★★★★

“Great service”

Written on: 11/02/2016 by CarlaAllen (1 review written)

Very helpful staff and a great service. Really pleased!… Read Full Review

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★★★★★

“Renew Home Insurance”

Written on: 11/02/2016 by mp1234 (1 review written)

Very easy transaction, very helpful staff… Read Full Review

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★★★★☆

“Simple and Pleasant”

Written on: 11/02/2016

Its all I want competitive quote and straightforward renewal system. Staff at call centre pleasant and kept straightforward, Thank you wish all things like this were as easy.. Would recommend this team. Many Thanks… Read Full Review

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★★★★☆

“Home & Contents Insurance”

Written on: 11/02/2016 by 1949Martin (1 review written)

Service from User was relatively quite good on the whole, level of complete knowledge on product could have been higher due to not being able to easily answer all questions immediately, but was able to provide the information… Read Full Review

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★★★★★

“Brilliant ”

Written on: 11/02/2016 by Shelton431 (1 review written)

Needed copy of my policy & it was emailed straight to me while still on the phone. Excellent service as other insurance companies could not do that. … Read Full Review

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★★★★★

“Great service”

Written on: 10/02/2016 by Reillynh134 (1 review written)

The advisor dealt with queries to my renewal very efficiently and politely. Well done and thank you … Read Full Review

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★★★★★

“Five star service”

Written on: 10/02/2016 by Parrish68 (1 review written)

The whole process from start to finish was excellent. I was provided with a first class company, a very competitive premium and my policy documents received via email almost instantly. The representative who handled my enquiry was very courteous and extremely professional throughout and I whole heartedly recommend One Call to anyone seeking a quality service… Read Full Review

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★★★★★

“Doris”

Written on: 10/02/2016 by Dorisand (1 review written)

I rang one call today to get a renewal quote. and spoke to nf2 he was most helpful and very polite.he did me a good deal after haggling lol.i have shopped with one call a long time and they always get a good deal for me.nf2 is a lovely member of staff..we had a lovely conversation and a deal well done… Read Full Review

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★★★★★

“Home Insurance Query”

Written on: 10/02/2016

Having renewed my home and contents insurance via One Call, I had a few queries regarding the policy/schedule/statement of insurance. Since One Call had changed the insurance company to get me a better deal, all the previous years information had been transferred to the new company. Unfortunately, the wording of the new documents caused me some concern, necessitating the phone call. This was handled by NS7, who managed to quell my fears that, in the event of a claim, my insurer would not pay… Read Full Review

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★★★★★

“Home insurance! Easy!!!”

Written on: 10/02/2016 by AsherHunter (1 review written)

Phones for home insurance, buildings and contents and was sorted in no time at all, very quick very easy!… Read Full Review

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★★★★★

“very helpful customer service”

Written on: 10/02/2016 by oeBrooks265 (1 review written)

used a comparision site to find what i found to be the best quote. Called onecall and spoke to an agent about my quote. He was very helpful and made things very easy to get the insurance. the only downside for me was the legal taped messages which insurance companies have to use. otherwise an excellent service… Read Full Review

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★★★★★

“good service ”

Written on: 10/02/2016 by opMcCulloch39 (1 review written)

good and quick service from NS7 he all the arnsaws and did as he said . sent the paper work over in just 10 minest… Read Full Review

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★★★★★

“Great Helpful service”

Written on: 10/02/2016 by 429Scott (1 review written)

The sales person, was extremely helpful and very pleasant to deal with. She provided plenty of advice and we eventually chose the right product for our insurance - at a great price!… Read Full Review

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★★★★☆

“Hassle-free deal with helpful operative.”

Written on: 09/02/2016 by Edward1940 (1 review written)

The operative was very helpful and patient. He answered my queries and listened to my observations. All in all, the arrangements were finalised in an acceptable time and relatively simply. There were no elements of the process which gave rise to any serious problems, the whole of the transaction running smoothly. I don't wish to be politically incorrect, but it was refreshing to speak to an operative who did not have any strong foreign or different accent… Read Full Review

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★☆☆☆☆

“DO NOT USE THESE ONE CALL”

Written on: 08/02/2016 by Cailyn436 (1 review written)

One call are a joke, I phoned numerous times trying to cancel and still didnt manage to do it, they keep passing you from personto person, there positive feedback must be from there staff, stay well clear they really are the worst!!… Read Full Review

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★★★★★

“Great House Insurance Renewal”

Written on: 08/02/2016 by 1948Gibbs (1 review written)

Agent was a great help. Dealt with all my queries before confirming my new policy… Read Full Review

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