One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.5 / 5
2155
93.1% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Good service”

Written on: 28/09/2016 by AmaraHansen282 (1 review written)

Spoke to LM5 as I'd received renewal quote but found it online a bit cheaper. She price matched this for me which allowed me to stay with the same company and no hassle of changing. Fast and efficient service… Read Full Review

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★★★★★

“Good service”

Written on: 28/09/2016 by AmaraHansen282 (1 review written)

Spoke to LM5 as I'd received renewal quote but found it online a bit cheaper. She price matched this for me which allowed me to stay with the same company and no hassle of changing. Fast and efficient service… Read Full Review

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★★★★★

“Great help”

Written on: 28/09/2016 by Hooverzo441 (1 review written)

What a hekpul and useful member os staff. I had a small chaneg to make to my policy and I was blown away buy helpful the team was in getting it quickly resolved and at a good price. Thank you so much team… Read Full Review

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★★★★★

“Policy change”

Written on: 28/09/2016 by Richmal28 (1 review written)

Contacted one call to extend unoccuipied days on my house,the process was very straight forward and as promised I received a call back to confirm that the change had been agreed and made,and the best bit and to my surprise there was no additional cost ,brilliant thank you.The whole process was handled politely from my first phone call to the final conclusion.Renewal with One Call will be my first call… Read Full Review

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★★★★☆

“Changing my address was easy ”

Written on: 28/09/2016 by Viccianne1978 (1 review written)

I rang to amend my address and spoke to a person who was very efficient and dealt with my query quickly they answered all my questions and if they didn't know the answer spoke to someone to confirm before giving me correct information! Nice service and would recommend in future thank you… Read Full Review

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★★★★★

“Really Good Service”

Written on: 28/09/2016 by Kane330 (1 review written)

Excellent service, helpful knowledgeable advisors and great value for money. Would not hesitate to recommend to family and friends… Read Full Review

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★★★★☆

“Easy Renewal”

Written on: 27/09/2016 by KamrynWilliams (1 review written)

Just renewed my home insurance, the whole process was very easy the lady was very polite and sorted it out quick… Read Full Review

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★★★★☆

“Review of policy renewal telephone call”

Written on: 27/09/2016 by Evan147 (1 review written)

Good proficient service… Read Full Review

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★★★★★

“Consistently Reasonable and Efficient”

Written on: 27/09/2016 by 72Molloy (1 review written)

I have used One Call for various types of insurance over recent years and they have been very reasonably priced and very easy to deal with at renewal and the odd claim. In fact they have been the only company able to give me the cheapest like for like quote in consecutive years for home and contents insurance. Staff have also be easy to deal with and always willing to sort out any issues… Read Full Review

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★★★★★

“operator was very helpfull and friendly.sorted me out...”

Written on: 27/09/2016 by trishbissell (1 review written)

operator was very helpfull and friendly.sorted me out right away.and no long wait for the phone to be answered… Read Full Review

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★★★★☆

“good and staisfied”

Written on: 27/09/2016 by ghulammurtaza (1 review written)

call and satisfied way they help and explain… Read Full Review

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★★★★★

“Fantastic service. Sorted our renewal policy out to...”

Written on: 27/09/2016

Fantastic service. Sorted our renewal policy out to what we actually needed. Good value for money. Fast, knowledgeable staff. Excellent. Would recommend and Already have done… Read Full Review

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★★★★☆

“Helpful, friendly service”

Written on: 26/09/2016 by Rogerclark1709 (1 review written)

LM5 helped me with my renewal and was very informative, polite and friendly. I would recommend this company to my family and frinds… Read Full Review

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★★★★☆

“Decent fast service ”

Written on: 26/09/2016

I phoned the agent to discuss why my home insurance renewal had increased so much and she managed to update my cover to reduce the premium by over £80 whilst still providing the same level of cover and excesses as last year. I had been on comparison web sites and seen cheaper quotes but the convenience of not having to repeat my details with a new provider was very appealing… Read Full Review

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★★★★★

“very quick and efficient with my point”

Written on: 26/09/2016 by jasonborley (1 review written)

The agent was very helpful and quick with dealing with my issue and emailing copies of paperwork helps to see that your cover is what is required without having to wait for paperwork to come through the post… Read Full Review

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★★★★☆

“Joint account”

Written on: 26/09/2016 by Joneck (1 review written)

The agent was efficient and problem with new card soon sorted. However I hope he made a note that my wife has the authority from me to handle this Account in future… Read Full Review

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★★★★★

“Great service”

Written on: 26/09/2016 by jonathanspooner (1 review written)

Spoke to an agent who furnished me with all the information I required, great response time and polite service. One Call has satisfied my requests and I am now a repeat customer… Read Full Review

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★★★★☆

“adding business on to my home insurance ”

Written on: 26/09/2016 by Cruz184 (1 review written)

I spoke to the person I dealt with regarding adding a business to my him Insurance, I had previously rang to just inquire about it, they had it all on file and it was all fine. I was dealt with quickly… Read Full Review

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★★★★☆

“Professional Service”

Written on: 26/09/2016 by kjamie (1 review written)

I'm was surprised with the follow up phone call a month after my new insurance cover kicked in. Thought that after sales customer service to be professional and the caller was courteous and helpful… Read Full Review

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★★★★★

“Great service and very competitive price.”

Written on: 26/09/2016 by GillianHackett (1 review written)

Called to beat my renewal quote from my existing home insurer. Saved £50 which is fantastic, so easy and very helpful call handler… Read Full Review

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