One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★★
4.5 / 5
3519
95% of users recommend this
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One Call Home Insurance www.onecalldirect.co.uk

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Latest Reviews

★★★★☆

“Great service”

Written on: 20/04/2017 by JNorris (1 review written)

Great service received by my agent, very helpful and rearrange insurance. Very knowledgable, many thanks!! Would definitely recommend to family & friends… Read Full Review

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★★★★★

“Fast and friendly ”

Written on: 20/04/2017 by Snooker1 (1 review written)

Was called by agent who was informative. She was knowledgeable and efficient. Well done… Read Full Review

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★★★★★

“Home Insurance Purchase Experience.”

Written on: 19/04/2017

All good. Friendly, helpful call handler answered all my questions which I prefer to do to clarify grey areas I was unsure of answering online. My call was answered immediately which I consider as a plus if you want to talk to someone, everything was explained clearly without jargon. The quote from Compare the market was not the cheapest available but it ticked all the boxes for me. Based on my experience this evening buying the home insurance I will highly recommend One Call to friends and… Read Full Review

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★★★★★

“superb service”

Written on: 19/04/2017 by dimaccio22 (1 review written)

just wanted to say thank you to the gentleman that I just spoke to. He was very patient and went through all the details that I needed checked. he explained the products that the company sells in good detail and showed great customer service throughout the call. he was a credit to the company well done son :-)… Read Full Review

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★★★★★

“Very good and easy to buy. The staff when they call...”

Written on: 19/04/2017 by karkus (1 review written)

Very good and easy to buy. The staff when they call you are very friendly and helpful. They phoned my and offered some extras in my insurance for no extra costs. I would recommend this company to anyone, and definitely I would renew this insurance in the next year. Actually I have this insurance for 4 years already… Read Full Review

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★★★★★

“Conversation with employee”

Written on: 19/04/2017 by 358Shaffer (1 review written)

Went through the details I had posted on line in order to check I had given the correct information. Person was very clear, spoke clearly and was able to answer queries and suggest alternatives. Accepted that I was going to check other quotes graciously and emailed me details of this quote immediately which was helpful for tme to make comparisons… Read Full Review

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★★★★★

“Helpful and efficient ”

Written on: 18/04/2017

I was phoned during the time arranged which was pleasing. I was wanting a type of insurance that I had not had before so it was very reassuring to speak to an expert who was very helpful and explained the cover that was appropriate to me. the person I dealt with answered all my queries and questions thoroughly. All the 'small print' was explained to me clearly and I was advised of the cooling off period and what happens if the policy is cancelled. After accepting the quote, I only had to wait a… Read Full Review

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★★★★★

“Helpful and professional ”

Written on: 17/04/2017

Very good service. Efficient, informative and very patient (!) with my questions. Thank you… Read Full Review

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★★★★☆

“Job Done”

Written on: 16/04/2017 by Lanbo (1 review written)

Phoned to add jewellery to our house policy. Got through quickly, politely dealt with and off the phone quickly. Fast and efficient. Job done… Read Full Review

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★★★★☆

“One Call Review”

Written on: 16/04/2017 by Vand25 (1 review written)

Straightforward website very informative. When I phoned to speak to an advisor they were very helpful and went through my options thoroughly. I would highly recommend using one call home insurance to my friends and family… Read Full Review

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★★★★★

“renewing my home insurance ”

Written on: 15/04/2017 by william barclay (2 reviews written)

I just renewed my home insurance and the young lady who took my call could not have been more helpful and friendly lcd made it a pleasure by taking all the stress out of renewing over the phone… Read Full Review

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★★★★★

“Great telephone service”

Written on: 14/04/2017 by Methers1 (1 review written)

Unsuccessful at online application so rang and had great customer service. All questions answered and very informative. Competitive price so happy customer!… Read Full Review

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★★★★★

“I was very impressed with the call I received. The...”

Written on: 14/04/2017 by BeatriceSoto47 (1 review written)

I was very impressed with the call I received. The caller was very informative and extremely polite… Read Full Review

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★★★★☆

“Set up insurance , agent was helpful & explained...”

Written on: 14/04/2017 by SageO'Neal (1 review written)

Set up insurance , agent was helpful & explained everything. I would recommend to others… Read Full Review

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★★★★★

“Call regarding Renewal ”

Written on: 14/04/2017 by SpencerClay (1 review written)

Call was answered very quickly. Advisor took my call and she was incredibly helpful. She needed to go and call the insurance company before coming back to me and called me back within advised timescale. Very happy with the level of service received. Thank you!… Read Full Review

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★★★★☆

“great customer support ”

Written on: 13/04/2017 by Pupslady (1 review written)

I had problems completing on line so called for customer support. I was more than happy with the help and friendliness of the young lady who dealt with my query. I am now in possession of a complete home insurance package at a very decent price. Thank you… Read Full Review

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★★★★☆

“Renewing home insurance”

Written on: 13/04/2017 by Alvarot21 (1 review written)

I spoke with an agent who noted the much cheaper quote from OneCall that I got through a comparison website, to the renewal quote I had been given directly from One Call, and agreed the cheaper price. It was quite a long phone call, and the policy documents when I received them did not all include the new cheaper premium. But the agent was friendly and helpful and got the job done all in one phone call… Read Full Review

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★★★★★

“Home contents renewal”

Written on: 13/04/2017 by Chanelk380 (1 review written)

Following a friendly phone call, One Call were able to provide a renewal quotation better than those offered by search engines. Many thanks… Read Full Review

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★★★★★

“One call so helpful ”

Written on: 12/04/2017 by Angie2471 (1 review written)

So helpful I didn't understand a call from a staff member solved all would recommend this company to all… Read Full Review

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★★★★★

“Great service as always!”

Written on: 12/04/2017 by Aubreyc12 (1 review written)

Been with One Call a few years now & have always had a great time experience. Rang today to add items to policy, quick & friendly service from the person I dealt with . Abit miffed about amendment fee (£39.99?) to add items mid policy but could risk waiting till renewal… Read Full Review

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