One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.4 / 5
1631
91.7% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Extremely Informative & Helpfull”

Written on: 30/07/2016 by Arjun180 (1 review written)

We got a list of quotes from Go.compare. Having just taken out Car Insurance with One Call I wanted to see if having both both house and Car with the same company would be cheaper. The agent was very helpful and explained everything very well and i felt comfortable enough to ask her questions if i hadn't quite grasped the details. She found us a deal which was Half the cost of renewing with are previous insurer. Thank you so much. There was nothing I didn't like. Everything was very efficient… Read Full Review

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★★★★★

“very polite and did all he could to help”

Written on: 30/07/2016 by 36Collier (1 review written)

very polite and did all he could to help… Read Full Review

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★★★★★

“very happy with the service received”

Written on: 30/07/2016 by MacGregorpt404 (1 review written)

very happy with the service received… Read Full Review

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★★★★☆

“Good service very happy will not be looking elsewhere...”

Written on: 30/07/2016 by Danny129 (1 review written)

Good service very happy will not be looking elsewhere at renewel… Read Full Review

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★★★★★

“Nice friendly staff”

Written on: 30/07/2016 by 375Haley (1 review written)

I found the whole process really easy and had the help of a wonderful assistant..thank you LM5… Read Full Review

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★★★★☆

“Great”

Written on: 29/07/2016 by 6209Luca (1 review written)

Great device and best price anywhere would definitely recommend it to any of my friends a family. Comparing it all is quick and easy and the price given beat my previous quote by £125. A shirt phone call to customer service and even more value on the policy that the old one we were very happy… Read Full Review

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★★★★★

“Renewal query”

Written on: 29/07/2016 by Hartjn269 (1 review written)

Just spoken to call centre regarding my renewal premium and my call was handled superbly by LC5. Great service, many thanks!… Read Full Review

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★★★★★

“Really Helpful and User Friendly”

Written on: 29/07/2016 by JennaParker (1 review written)

My advisor was super pleasant and helped me through the process in a really efficient way. Overall I received great service at a much cheaper price than my previous provider… Read Full Review

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★★★★☆

“Pleasant on the phone.explained everything sorted out...”

Written on: 29/07/2016 by Rablorr (1 review written)

Pleasant on the phone.explained everything sorted out what I had called for efficiently… Read Full Review

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★★★★☆

“RC6”

Written on: 29/07/2016 by Douglas246 (1 review written)

I did my quiote for home insurance on Compare the Market and One Call came up with the best policy price. Not only were they the best price but the level of cover and inclusions far out weighed what was being offered by other insurers. After receiving the quote I telephoned the One Call office and spoke with a representative (RC6) and he helped me with my quote from beginning to end. It was nice to have one representative that looked after me throughout and he fully explained each part of… Read Full Review

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★★★★☆

“Good value, low excess”

Written on: 29/07/2016 by AdityaCurran497 (1 review written)

I used the online search websites and this policy offered the best value with the lowest excess. I have a bike worth over £3k, so I added this as a specific item, this made many policies very expensive by comparison… Read Full Review

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★★★★★

“Excellent renewal”

Written on: 29/07/2016 by Jorgensen112 (1 review written)

I could not be happier with the renewal of my home insurance. The agent provided excellent service… Read Full Review

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★★★★☆

“Helpful ”

Written on: 29/07/2016 by JaceyDonaldson (1 review written)

Great service very polite. Gave me a discount. Good value for money. Yearly insurance didn't incrise to much. Lm5… Read Full Review

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★★★★★

“Insurance ”

Written on: 29/07/2016 by Alvarez290 (1 review written)

Excellent service and a quote that couldn't be beaten. Very helpful and friendly staff who will go out of there way to help you. This is an excellent insurance company that deals with all your insurance needs, from household insurance to holiday insurance. Whatever your requirements contact one call… Read Full Review

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★★★★★

“EXTREMELY GOOD SERVICE”

Written on: 29/07/2016 by Kiaray210 (1 review written)

I am aged 60 and have had buildings and contents insurance all my life and have had a couple of tiles move on the roof but that is about it - until this year when disaster struck with smoke damage almost throughout the house. Legal and General/Cunningham have been fantastic - they worked quickly and helped me get my home back. Can't praise them enough and it is not until you have a claim that you find out how good your Company is - choose wisely!… Read Full Review

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★★★★☆

“New Household Insurance”

Written on: 29/07/2016 by 422Gilliam (1 review written)

I was advised to try One Call insurance by a relative after I received my renewal quote from my existing insurance company. The adviser was pleasant and helpful. The whole process was reasonably easy however at times I did feel that the information was provided at a very fast rate. Despite this the adviser was prepared to go over any issues and answered my questions… Read Full Review

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★★★☆☆

“Not as good as others have found”

Written on: 28/07/2016 by mrhilton (2 reviews written)

I took out car insurance on 09/07 and paid for the documentation to be sent out to me by post. Two weeks later it had not arrived. Contacted them by phone and was told to contact them again on 30/07 if they had not arrived. Contacted them by Live Chat on 28/07 and was told that the documents had been sent online. An assumption that everyone has a printer!! I was asked for a further £8.99 to be sent the documents again. They finally agreed to send the paperwork to me again with no fee, but not… Read Full Review

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★★★★☆

“Quick renewal”

Written on: 28/07/2016 by mitchelp (1 review written)

The service (from LC5) was quick and efficient and the cover was excellent. Saved £70 on my renewal quote… Read Full Review

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★★★★★

“Helpfull explains excellent Understanding ”

Written on: 28/07/2016 by Jake41uk (1 review written)

Very helpful And understanding took time to explain things not pushy in any way Excellent communication and listened to ehat I wanted… Read Full Review

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★★★★★

“change of address and policy details”

Written on: 28/07/2016 by Paulf391 (1 review written)

The agent gave a very polite and helpful service changing address and policy details in a most professional manner and her cheerful disposition made it a pleasure to deal with her. I would recommend One call to family and friends… Read Full Review

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