One Call Home Insurance Reviews - www.onecalldirect.co.uk

★★★★★
4.5 / 5
2644
94.0% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Renewal quote”

Written on: 06/12/2016 by Eighty (1 review written)

Renewed policy following a stress free conversation with NS7 who was efficient, friendly and helpful. Cannot fault the service given and the policy benefits. This will be my third year of cover 'Nuff said !. Good value all round… Read Full Review

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★★★★☆

“Happy customer”

Written on: 06/12/2016 by tnm1980 (1 review written)

Pleased with the customer support and high level of service and commitment… Read Full Review

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★★★★★

“ Exactly what I expected”

Written on: 06/12/2016 by Nb2016 (1 review written)

Ns7 was polite well informed. As I said just what I expected. Glad I renewed with these guys… Read Full Review

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★★★★★

“First class service ”

Written on: 06/12/2016 by Pally72 (1 review written)

They gave me ns7 first class service , would highly recommend , quick and very efficient… Read Full Review

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★★★★★

“Good premium (sn7)”

Written on: 06/12/2016 by TyBaldwin (1 review written)

Good service and premium. When can one expect the communication about the £10 discount off the annual premium? Quoting sn7 to receive the discount… Read Full Review

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★★★★★

“Thank you ”

Written on: 06/12/2016 by Martin154 (1 review written)

Thank you  I found you to be very helpful with my computer illiteracy you understood how to overcome this and you did it by patiently explaining it to me in detail so thank you. Well done ONE CALL … Read Full Review

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★★★★★

“Great service from a U.K. Call centre”

Written on: 05/12/2016 by 82Jaye (1 review written)

Have just arranged for my new home insurance policy with one call on the telephone, the representative (username bn3) was fantastic, explained the policy in's & out's so I knew exactly what my policy included and what wasn't covered, I feel happy that the policy I arranged today will meet my needs should I ever need it, the representative took his time with me and was clear to understand. I was really impressed that they offer free standard home emergency cover and legal protection, the… Read Full Review

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★★★★★

“Phoned up to make a claim”

Written on: 05/12/2016 by Jonathan.Shaw45 (1 review written)

I found out that I was covered because I already had it on my policy… Read Full Review

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★★★★★

“GREAT INSURANCE PRICE”

Written on: 05/12/2016

Phoned up received a hassle free pleasing quote for Home/Contents dealing with Im5 No problems at all… Read Full Review

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★★★★☆

“excellent customer service”

Written on: 04/12/2016 by Paola121 (1 review written)

I returned a phone call from a member of staff and was very happy with the response.the call was answered and query solved swiftly and efficiently. I was also advised about a service I had not been aware of which was to my advantage. Thank you to all concerned… Read Full Review

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★★★★★

“Both myself and my Mum now use Open Call Direct”

Written on: 03/12/2016 by MiaGreenwood (1 review written)

A few years ago I needed house and contents insurance. After a bit of looking about I found One Call and I've been delighted every since. They're just so easy to deal with that I recommended them to my Mum and now she uses them too. Always polite. very clear communication, and they get the job done quickly with the very minimum of fuss. I would definitely recommend them to others. One really useful thing is that all the documents either get emailed to you or are available for download. None of… Read Full Review

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★★★★★

“Insurance Service SUPREME”

Written on: 02/12/2016 by IainDon (1 review written)

I had an excellent discussion with agent who took me through all the details I needed to know and the price was right. Excellent again. Will be back next year. Will definitely recommend ONE CALL to my friends… Read Full Review

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★★★★★

“Happy”

Written on: 02/12/2016 by 390Serrano (1 review written)

Got through quickly and agent sounded happy and bubbly. She took some details and checked my account and reassured me everything was fine. Agent was professional at all times and made me feel that she was happy to speak with me and help me… Read Full Review

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★★★★☆

“Home Insurance”

Written on: 02/12/2016 by Putnam51 (1 review written)

Overall I was happy with your Service. I have renewed my Home Insurance with you. This was because your price competitive. The only comment is that you need to review your email procedures. You sent me an email to say that you wanted to contact me. I replied that I was on holiday for a month. Your response was to state you had no details about me and could I send you some? On my return you had left a number of messages on my home phone to contact you. I then called and you informed me about… Read Full Review

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★★★★★

“Feel valued”

Written on: 02/12/2016 by Ralymin (1 review written)

Noticed a couple of things on my new insurance and called to query. Absolutely satisfied with the response from the guy who answered. I fact have just seen my policy update. Will probably contact when our motor insurances are due. Nice change to be treated well and not talked down to...just because of your date of birth!… Read Full Review

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★★★★☆

“Good pleasant customer service ”

Written on: 02/12/2016 by Khalstead (1 review written)

She was very friendly and very helpful. Answered all queries that I had re the policy. Would recommend to others… Read Full Review

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★★★★☆

“Good service”

Written on: 02/12/2016 by Ray441 (1 review written)

Second year with one call reneewal wzs competitive… Read Full Review

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★★★★★

“best value house insurance on market”

Written on: 02/12/2016 by Marissa1955 (1 review written)

Best value insurance on market for premium,bit of a wait getting through on phone but worth it in the end… Read Full Review

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★★★★☆

“Good Value”

Written on: 02/12/2016 by rcFlynn279 (1 review written)

Really good value. Just dissapointed could not buy on line but think this might have been a problem with my bank rather than website. Got better policy & saved £130.00 per year. Had to wait longer than I wanted for call to be answered but Agent very helpful… Read Full Review

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★★★★★

“Great”

Written on: 02/12/2016 by Romeroyu402 (1 review written)

Very quick safe and happy… Read Full Review

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