5day Reviews - www.5day.co.uk

★★★★★
4.6 / 5
93% of users recommend this
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Latest Reviews

★☆☆☆☆

“Customer Services Laughed and Mocked Me. Still not...”

Written on: 26/08/2014 by rekhagarton (1 review written)

Customer Services Mocked me on top of not dealing with my complaint or even helping my issue. I would not recommend 5Day, ever. My driving instructor was slow, taught me to coast round corners even after I explained it felt unsafe and have been assured since then you should not coast around corners. He told me I was not ready for my test at the end of the week and I was not offered any support afterwards. The people in the centre were nice and helpful but there was only so much they could… Read Full Review

Paulatkinson's Response to rekhagarton's Review

Written on: 26/08/2014

We are sorry that this consumer has concluded that Customer Services mocked her. Having listened to the telephone call, we tried calmly and concisely to advise the options available and certainly did not mock or laugh at the complaint.

There is an accusation that the Instructor taught to coast around corners which we strongly deny, none of our Instructors teach this.

We did not stop responding to emails, the last communication was on the 23rd June 2014 which was responded to within 24 hours. No contact has been made since then until a telephone call today. (So far, although we have requested a copy of the correspondence that we have apparently not responded to, nothing has been forthcoming!)

There is further support for this pupil once they choose to take advantage of our services.

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Rekhagarton's reply to Paulatkinson's Comment

Written on: 26/08/2014

I would like a recording of this phone call so I can share the fact that I was mocked and laughed at.

I received no reply and of course have not forwarded it after the 'support' I received.

I have a feeling this is the man I spoke to unfortunately.

I would love to know what options I have to take advantage of the services I have paid for. Thank you!

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★★★★★

“Brilliant well happy”

Written on: 25/08/2014

Very happy with 5 day they help you all the way passed 2nd time with 6 minors would recommend to anyone who is trying to pass there test as soon as possible value for money very friendly team to work with thank you so much 5 day. I personally didn't think I could do it but I have surprised myself but without your help it would of been harder I feel, you all made me feel comfortable from day one knowing I was very nervous coming on to the course but after the first half hour I felt I had met you… Read Full Review

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★★★★★

“Brilliant ”

Written on: 13/08/2014 by Lee__Johnson (1 review written)

Had only had an hours of driving on private land before starting 5 day and passed first time! It's an amazing week with great instructors!… Read Full Review

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★★★★★

“Start to finish with a pass on 1st go!”

Written on: 09/08/2014 by 109Long (1 review written)

10days from the start of my corse to passing my test , had a great instructor Bob from Norwich worth every penny… Read Full Review

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★★★★☆

“worked for me”

Written on: 06/08/2014 by jonny222 (1 review written)

It is amazing the progress that can be made in just 16 hours of tuition. This means the value for money is high. The instructor i had who was contracted to 5 day was better than any i have had before. I believe in the product and that intensive driving courses suit most people however out of the people who did the course last week a large minority didn't reach the required standard within a week and are probably now having to pay for extra lessons. So my view is that this course takes you to… Read Full Review

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★★★★★

“Definitely worth it!!”

Written on: 28/07/2014

I started my course with next to no experience driving a car and in 5 days I had gained enough knowledge and confidence which led me to pass my theory and practical first time! So pleased with myself. 5day was absolutely brilliant, and my instructor was amazing. Thank you!!… Read Full Review

Amandadang's Comment

Written on: 05/08/2014

However for some who are a absolute beginner is it the wrong course to do. You only get 20 hours within that 5 day. If you want more lesson you will have to pay £25 phr. When you book your test and fail you get correction lessons, however your correction lessons are only for your major faults, they will not go through general driving or or any other manoeuvres. This will mean you have to pay for more lessons. It just another way for get more money from you. Don't be fooled by all these great reviews.

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★★★★★

“5Day = 5 * training!”

Written on: 22/07/2014 by LyRusty13 (1 review written)

Before starting my course with 5Day I had literally driven for 15 minutes around a very quiet village. My instructor was very patient and within a couple of sessions I felt much more at ease behind the wheel. He pushed me when I needed it but without making me feel pressured or rushed, and did a good job of keeping me calm when things did go a little wrong. The theory training was extremely thorough and I'm very pleased with my understanding of the highway code and how to put it to use on the… Read Full Review

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★★★★★

“Best experience ”

Written on: 16/07/2014 by DFairhurst (1 review written)

Working full time this was the best way for me to learn. The theory was explained in way I thought was great for me and my driving instructer was great not forgetting the staff in classroom for theory excellent. I would recommend this course to anyone. Thanks again Reece Driving practical passed 16/07/2014… Read Full Review

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★★★★★

“BEST DRIVING TUITION EVER.”

Written on: 07/07/2014 by Alex1991 (1 review written)

First off I would like to thank the two people who were at 5day Norwich, first the manager who gave the best and most comprehensive teaching for me to complete my theory test with ease and to Roy my instructor who was by far the best kind of person to receive tuition from, both really pushed the boat out and pushed me to get to my goal. I personally recommend 5day for intensive courses and if your lucky to be at the Norwich test centre you will see the best service they have to offer. I… Read Full Review

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★★★★★

“Fanatic experience”

Written on: 06/07/2014 by KimberlyMyhill (1 review written)

I would recommend this course even if you're not in a hurry to get your license, they really know their stuff. The theory training is fantastic and the intensive practical training suited me, but my instructor was brilliant too. The training manager makes everything so comfortable you know you can go him with a question or ask for help. I met some great people who I have kept in touch with and enjoyed every minute of it. And I even managed to pass first time!! … Read Full Review

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★★★★★

“5day is the best way”

Written on: 30/06/2014 by holsy7 (1 review written)

Having everything bundled together in 1 week made sense for myself. I work full time and didn't want my spare time taken up with the odd lesson here and there. I was a bit dubious as to how you can learn in just a week bit any worries I had dismissed after day 1. Great course and I was lucky to have a top notch instructor. Course is well laid out and easy to understand and I passed both tests 1st time. Anyone looking to start driving, make sure you look at 5 day… Read Full Review

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★★★★★

“quality course quality people”

Written on: 29/06/2014 by MilagrosFitzgerald80 (1 review written)

Would recommend to anyone who wants to pass quick! Top course and top staff! Tip - Would be better if you went into the course knowing basics… Read Full Review

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★★★★★

“Best Week Ever!”

Written on: 27/06/2014 by AbbeyScanlon (1 review written)

One of the best weeks ever, I had so much fun and met some brill people on the way! All the staff were so supportive and my instructor was very patient and pushed me to my limit every single day! Having only 22 hours before passing my test and I was an absolute beginner! Thank you to everyone at 5Day! I would definitely recommend even if you don't want to get your license quickly!… Read Full Review

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★★★★★

“Would thoroughly recommend. Great service, great results. ”

Written on: 21/06/2014 by 302Bain (1 review written)

I would recommend 5Day to anyone looking to pass first time. I've had a few different instructors and am new to the area so didn't know who to go with. All of the team at 5Day were understanding, patient and excellent teachers. Well worth the money!… Read Full Review

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★★★★★

“Passed this morning!”

Written on: 19/06/2014 by Harriet123 (1 review written)

A well structured and organised course with excellent instructors who really know their stuff and help you every step of the way, both with the theory and the practical. I started the course last Monday, I passed my theory first time on the Friday and passed my practical first time this morning! I was also lucky enough to get a lovely, friendly examiner who really put me at ease throughout the test- I was so nervous! I have had previous lessons which I think was a massive help, I would… Read Full Review

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★★★★★

“Would never of passed without 5DAY!”

Written on: 18/06/2014 by Podge92 (1 review written)

I was a terrible driver who had lessons but had never made it out of second gear when I started at 5DAY and never thought I would pass my driving test due to terrible nerves and bad driving. However the week's tuition made theory very easy and all the instructors are so friendly and very good at what they do. I didn't pass first time due to my difficulty with nerves but the free tuition to help me pass was invaluable and ensured that I am a confident and very able driver and now I have my full… Read Full Review

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★★★★★

“Best decision I ever made!”

Written on: 17/06/2014 by SiobhanL (1 review written)

I recently took part in the 5Day course in Peterborough and am pleased to say it was a huge success for me. I passed both my theory and practical first time and have the centre manager and my driving instructor to thank. I am delighted with the result and will definitely recommend 5Day to anyone I know that is thinking about learning to drive. Thank you 5Day for all of your support and for helping me achieve such fantastic results!!… Read Full Review

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★★★★★

“Awesome Week.”

Written on: 11/06/2014 by CPTurner (1 review written)

The staff at the training centre were all a good laugh and knew their stuff, and my instructor was great. Before starting with 5Day I'd never even driven a car. They got me through my theory first time, and my practical first time with only two minors. I'd highly recommend them to anyone that asked… Read Full Review

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★★★★★

“Sutton Coldfield Birmingham Excellent”

Written on: 03/06/2014 by 456Flood (1 review written)

I can't quite believe it, still in shock haha. Passed today having attended their course last week and I've already got my licence, amazing. Didn't even expect to pass my theory first time let alone the driving one but the training guy in the classroom and the driving instructor I had were brilliant and nice guys too. A big thank you to all involved. Can't wait to get a car now! x… Read Full Review

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★★★★★

“Fantastic Course!”

Written on: 03/06/2014

I am 32 so quite late to start to learn to drive - I had some concerns that a week wouldn't be sufficient to learn and pass, both the theory and practical test, but I was wrong. The 5Day team are extremely experienced and know how to teach but also push you along at a good pace. The theory lessons were well defined and presented, and I was able to pass the theory test on day 4. To think that I took the test after about ten hours of tuition can only be testament to the teacher at the centre. On… Read Full Review

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