Start Rescue Reviews - www.startrescue.co.uk

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4.3 / 5
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Latest Reviews

“great service.”

Written on: 23/08/2014 by capthooky (1 review written)

I had a cv joint collapse managed to limp into a safe area,phoned the help centre.said an agent was nearby and would be with me within 50 mins which he did,recovered the car to the garage i use as i was near home,been with startrescue for a few years never had to use them,but this callout would have possibly cost the same as what iv paid for in the last few years,so quids in,highly recommend them,only minor point the number you call should be free,not 0845… Read Full Review

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“Brilliant service ”

Written on: 23/08/2014 by Isiah220 (1 review written)

Brilliant call center staff helpful and polite,recovery arrived with in 45 mins sorted the proplem and got us on the way.Everyone was really helpfull and polite we could not have asked for better service… Read Full Review

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“Slowest recovery ever”

Written on: 22/08/2014 by Justicei63 (1 review written)

I waited almost 2 hours for my rescue. Was initially told technician was stuck in traffic which 30 minutes later had changed to technician held up on another job. Very unsatisfied and I will not renew my cover with start rescue next year… Read Full Review

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“BREAKDOWN ANGELS!!”

Written on: 22/08/2014 by zqBowen134 (1 review written)

First time I have used Startrescue and I have been highly satisfied with all aspects of the policy that I have used.I will certainly be getting my daughter and husband to use them when their breakdown policy is up for renewal.BEST VALUE AROUND AND SUPERB SERVICE!!… Read Full Review

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“Quick and Reliable - Just what I needed”

Written on: 22/08/2014 by Sheehankp23 (1 review written)

Had to make a call after locking the keys in the boot of the car. Technician arrived within the allotted time and was very professional and careful with his work. Highly recommend Startrescue… Read Full Review

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“What an excellent service”

Written on: 21/08/2014

My family and I broke down on the M4 in Wales shortly after starting our journey home up North after our holiday. My call to Start Rescue was answered within a few minutes and details were established as to where we were etc. We were told the breakdown company would reach us within 30 minutes, which they did Not being able to fix the car at the road side we were towed the their garage where the fault was determined. As the fault was not fixable Start Rescue organised for us to be towed home -… Read Full Review

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“First class”

Written on: 21/08/2014 by brc2014 (1 review written)

Broke down twice both times recovery was before then time advised and the service was spot on, my car is now u/s due to a major problem, but when i replace it i will continue to use your company and have no problem in recommending your services to others. In my experience you are rated 6 star… Read Full Review

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“Excellent service all round”

Written on: 21/08/2014 by Youngfu64 (1 review written)

I was very happy with the service I received over the phone and in person… Read Full Review

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“What should have been a simple puncture!”

Written on: 21/08/2014 by Rowang471 (1 review written)

Cars these days are only supplied with a sealant kit to blow up and seal a puncture. This is the first time I had the misfortune to use one and it proved faulty. I did follow all the instructions to the letter but it failed to inflate the tyre and after about a minute the kit started smoking. Switching off and waiting about 10 minutes for it to cool I had another go, but still no result. After the third attempt when I disconnected the kit from from the tyre the sealant spewed out and emptied… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Overall very good service”

Written on: 20/08/2014 by Shashi222 (1 review written)

Very courteous service. Received text promptly with detail of expected time of arrival. Technician arrived within the time. Was not able to repair so transported the car to my garage very quickly… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Shashi222's Review

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Prompt and helpful response”

Written on: 20/08/2014 by Donnellysq334 (1 review written)

The technician was helpful and courteous, and very reassuring. Thank you. Recommend… Read Full Review

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“Car Breakdown”

Written on: 20/08/2014 by 38McCurdy (1 review written)

Excellent service all round from initial phone call to repair of the car. Customer service staff polite and patient. Technician arrived in about 30 minutes and was friendly and helpful even showing me the problem and getting me safely back onto a busy dual carriageway. I would definitely recommend Start Rescue to any motorist… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Would recommend to friends & family”

Written on: 20/08/2014

Very happy with the overall service, came out within half hour :)… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Late late late”

Written on: 20/08/2014 by Fagan28 (1 review written)

Due to arrive 15:16 arrived 16:22 tow truck already had a vehicle aboard so had my car not started I would have had an unimaginable wait until a new tow truck arrived or this one returned empty.\r\n\r\nThey new I was disabled, in the midst if the country, couldn\… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Faster than expected!”

Written on: 19/08/2014 by Leland192 (1 review written)

Very pleased with my first experience with StartRescue. I was told the Breakdown Truck would be with me in 45 minutes but it arrived in less than 20!… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Top notch service”

Written on: 18/08/2014 by 173Merritt (1 review written)

Assistance was first rate genuinely felt that the person who came to help cared… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Excellent!”

Written on: 17/08/2014

Both the call operator & the technician who attended the breakdown provided excellent customer service. The technician was knowledgable & fixed the problem The time for the technician to arrive was well within expectations I would have no problem with recommending Start Rescue… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Excellent service at a great price”

Written on: 17/08/2014 by Larsencw1983 (1 review written)

Broke down, called assistance through the app, was called back and rescue was arranged. The engineer came out, sorted the problem straight away and all was well again. Communication and speed of service was excellent. Great service. Thank you!!… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Excellent”

Written on: 16/08/2014

Excellent service, can't fault it. Breakdown person came within 30 mins and was very helpful. I needed a new battery and didn't know the area so he led me to the local suppliers which saved a lot of hassle by not getting lost!… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Fantastic service received when my car broke down ”

Written on: 15/08/2014

We were very pleased with the overall service we received from \"start rescue \". Thanks specially to the lady I spoke to as she seemed very knowledgeable of the situation I and my family were in and for sending the help we needed. I shall recommend your breakdown service to my friends. The technician arrived in the time allocated and again we were pleased with his service too… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 15/08/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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