Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
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Latest Reviews

“Excellent customer service ”

Written on: 21/04/2017 by JamiyaBarr (1 review written)

This service is excellent, it's the best I've had in recent times… Read Full Review

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“First class service”

Written on: 20/04/2017 by Monahanzt1973 (1 review written)

Excellent service from Start Rescue. Thank you… Read Full Review

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“Service is very good, fast and accurate.”

Written on: 19/04/2017 by Jamesu205 (1 review written)

Service is very good, fast and accurate… Read Full Review

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“Awesome ”

Written on: 18/04/2017 by Drew430 (1 review written)

Thank you to start rescue and to TF smiths. Excellent service from both. Easter Sunday and my car broke down on a dark Urban road. I was back on the road within 45 mins of breaking down… Read Full Review

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“Saved our weekend”

Written on: 18/04/2017

Very impressed with their service and I'm very grateful for the flexibility they showed. We broke down 160 miles away from home while on a weekend away visiting carless relatives. I was expecting the weekend to be cut short, but Start Rescue arranged things so we could come home on the original day planned, which they weren't obliged to do. I'm hugely impressed with their call centre staff and their thoroughness in dealing with our breakdown. Everything went exactly as they told us. The… Read Full Review

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“Absolutely brilliant service from start to finish. Was...”

Written on: 16/04/2017 by AlianaBrooks (1 review written)

Absolutely brilliant service from start to finish. Was kept well informed throughout the recovery… Read Full Review

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“Excellent service ”

Written on: 15/04/2017 by Oliviax409 (1 review written)

I am really pleased to have decided to use startrescue. I did not know what to expect as you don't know until you need the service as to how it is going to be. In this instance I was really pleased and could not recommend them highly enough… Read Full Review

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“start rescue best service ”

Written on: 14/04/2017 by AdrienneBlack (1 review written)

i suggest flexible of service to be given for transportation of vehicle not once… Read Full Review

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“Excellent service”

Written on: 11/04/2017 by Muir288 (1 review written)

The timescale of the first point of contact to the "repair and getting me on my way" was excellent. I was only 1 hour late for work and would definitely recommend. I cannot fault it at all. Even a nice after call to make sure everything was sorted. Excellent!!… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 13/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Breakdown in France”

Written on: 11/04/2017 by Molar32 (1 review written)

Recently had to call Start Rescue having broken down with a failed alternator in the middle of France en-route back from Switzerland at Saturday lunchtime. The company tasked with sorting everything out in France were superb and their on-going communication with us excellent. Having been recovered from the roadside within 30 minutes of my initial call we were organised a one way hire car to Dunkerque and taken to that by taxi. Met at Dunkerque by another taxi and taken to a hotel near Dover… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Molar32's Review

Written on: 13/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“They are absolutely great! ”

Written on: 10/04/2017 by JoyCarole (1 review written)

Friendly, reliable and courteous, Start Rescue are great. I can't recommend them highly enough… Read Full Review

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Startrescue.co.ukcustomerservices's Response to JoyCarole's Review

Written on: 13/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“best ever assistance from breakdown service ”

Written on: 09/04/2017 by Harding290 (1 review written)

the only reason why he not get to me in the hour was traffic ! i highly recommend all your services startrescue team called me 4 times to make sure i was ok advise me to contact them back,if need to / keep me update. im so happy to have taken out breakdown cover with you, was told the problem of car ,and helped me what to do next… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 13/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Lightning recovery.”

Written on: 08/04/2017 by Skipper734 (1 review written)

The whole thing using the app from start to finish was excellent. I had told my friend not to wait with me, and off home he went. When I phoned him when my bike and I had been delivered home, his comment was " but I've only been home myself for 20 minutes."… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Skipper734's Review

Written on: 13/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Amazing Service”

Written on: 07/04/2017 by Goodc009 (1 review written)

She was amazing on the phone and our Rescue driver he was much more sympathetic and understanding than I was expecting. He even spoke to my mum on the phone the explain the situation properly as I was a bit shaken up. Amazing customer service all round from Start Rescue and to think AA wanted £140 off me for the year! Will definitely be renewing with you! Thank you!… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Goodc009's Review

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Knight in shining armour”

Written on: 07/04/2017 by Madisyn403 (1 review written)

The mechanic who came to assist me was wonderful, friendly and cheerful...as asset to manchetts for sure. I forgot to ask his name but eould be greatful if you could contact Manchetts and pass my thanks to him...he turned around my stressful afternoon! … Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Faultless”

Written on: 05/04/2017 by SierraPutnam402 (1 review written)

Absolutely faultless from everyone... very impressed with the person I spoke to, she was lovely and SO calming...as you can imagine I was panicking! She kept me informed of what she was doing through the whole conversation and was so clear with everything. She advised really well of how long it would be before someone was with me and the man from Fred Henderson was perfectly timed... 10mins maximum ! The man from Fred Henderson was brilliant and so helpful, advised me really well and sorted my… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Suspension Went”

Written on: 05/04/2017 by Johanna81 (1 review written)

Absolutely fabulous service from you and egertons superb would definitely recommend you as a breakdown service. Second to none... The breakdown man was brilliant so polite and helpful. Thank you start rescue… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Johanna81's Review

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Needing good roadside assistance”

Written on: 05/04/2017 by Beasley464 (1 review written)

This was the first time I have ever had to call out a roadside assistance service following an incident that was entirely my own fault. From the initial promptly answered call to Start Rescue I was gently but professionally eased through the whole process. I was kept updated by text and follow-up phone call by the call centre as well as from the firm who came out to help. I couldn't have been more pleased with the service and help I received and special thanks go to the call handler and the… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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“Customer support is excellent.”

Written on: 03/04/2017 by kevport (1 review written)

I am very pleased with Start Rescue and I am a satisfied member. I have been with them for a few years now and the level of customer care and attention is just second to none. Keep up the great work! Kindest regards… Read Full Review

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Startrescue.co.ukcustomerservices's Response to kevport's Review

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Amazing service”

Written on: 03/04/2017 by 323Hanna (1 review written)

I was in a very difficult situation, as needed to get home to give my partner injections for her treatment. Really impressed with the service, the customer service agent understood the urgency of my situation and i got treated as a priority. The technical was there in no time and fixed my vehicle. I was back on the road and home without any issue. Start rescue,Thank you !… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 07/04/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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