Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
1501
90% of users recommend this
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  • Customer service

  • Value For Money

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Latest Reviews

★★★★☆

“Recommended”

Written on: 21/09/2017 by 433Orr (1 review written)

StartRescue provided an excellent service. The reason for 4 stars is that the Recovery company, LeeHire, were late and did not keep me informed… Read Full Review

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★★★★★

“prompt rescue at roadside.”

Written on: 21/09/2017 by Raquelq497 (1 review written)

Both you and the recovery service were first class.highly recommended… Read Full Review

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★★★★★

“Excellent service ”

Written on: 19/09/2017 by Cathabs (1 review written)

Extremely impressed with the customer service and the assistance from the roadside technician. Assistance arrived very promptly and the technician was very courteous and quick to arrive. The person we dealt with was very professional and it was nice to receive a phone call after my car was repaired to ensure we were happy. Thank you so much Start rescue. I'm very impressed… Read Full Review

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★★★★★

“Fantastic customer service. ”

Written on: 17/09/2017 by GilbertoStuart196 (1 review written)

Very happy with the service and love the Mobile App. The staff get the ball rolling ASAP and take the stress out of a bad situation… Read Full Review

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★★★★★

“Excellent Service from StartRescue.”

Written on: 16/09/2017 by 485Sawyer (1 review written)

HI, I am so impressed with the service I have received from Startrescue. I have been a customer of theirs for a few years now and the service has always been very good. I had to call them very recently and the service was astounding. I had a child with me and a flat tyre they got some one to me within 4 minutes of me putting the phone down. I cannot recommend them highly enough… Read Full Review

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★★★★★

“Bring it on!”

Written on: 15/09/2017 by rodiam1 (1 review written)

For a very low cost rescue service Startrescue could not be beaten for 5times the cost. *****star team and service. Don't let it slip guy,s. A1+totally recommend… Read Full Review

Startrescue.co.ukcustomerservices's Response to rodiam1's Review

Written on: 19/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Brakedown on M62”

Written on: 13/09/2017 by Hickmanrs474 (1 review written)

Everything so good, nothing to add.On the motorway was a worry but soon sorted and our mind was at ease… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 19/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Very pleased with service and will continue to use...”

Written on: 10/09/2017 by 78Stevens (1 review written)

Very pleased with service and will continue to use this company… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 19/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“my very good experiance”

Written on: 06/09/2017 by Connolly167 (1 review written)

i was very happy with service and advice that was given. i was soon on my way to get a permenant solution to my problem. thankyou. a very happy customer… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 08/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“First call out”

Written on: 05/09/2017 by Trsl (1 review written)

Only took policy out 10 days ago and had to call Start Rescue out this week when we locked car keys in boot complete with dog. The operator that took my call was very helpful, assured me help would arrive within 55 mins which it did. Mechanic was very efficient, getting keys out quickly and releasing dog. VERY IMPRESSED… Read Full Review

Startrescue.co.ukcustomerservices's Response to Trsl's Review

Written on: 08/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Absolutely Excellent, Impressive Service”

Written on: 05/09/2017 by EdUnderwood (1 review written)

I was actually going to make another call to Start Rescue to let you know how satisfied I was with the service I received from you. We were broken down a long way from home and you made sure we got home safely, with minimal fuss and inconvenience. Even though we had to wait over 3 hours to eventually start the recovery journey, we were informed and checked on regularly and the guys I spoke to on the phone (and the 2 breakdown service men we met with) were all super-friendly and helpful. I can't… Read Full Review

Startrescue.co.ukcustomerservices's Response to EdUnderwood's Review

Written on: 08/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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Edunderwood's reply to Startrescue.co.ukcustomerservices's Comment

Written on: 09/09/2017

No problem - I just called and again passed on the message. I can't thank you guys enough, great service.

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Edunderwood's reply to Startrescue.co.ukcustomerservices's Comment

Written on: 09/09/2017

No problem - I just called and again passed on the message. I can't thank you guys enough, great service.

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★★★★★

“Brilliant flawless service”

Written on: 03/09/2017 by Pandapat (1 review written)

I've used start rescue about 3 times over the last couple of years. Each time the customer service agents have been helpful, the breakdown company gave arrived quickly and the problem has been resolved. Unbelievable for the low price it costs.I only have good things to say!… Read Full Review

Startrescue.co.ukcustomerservices's Response to Pandapat's Review

Written on: 08/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★☆☆

“Late”

Written on: 02/09/2017 by Mikayla265 (1 review written)

Rescue arrived 30 minutes late, person was over the top, like iam the best in the town. Didn't help, I knew my car couldn't be fixed by the road. Just wanted by towed to garage. By experience AA is better, more expensive, but much better service… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 08/09/2017

Dear startrescue.co.uk customer, we are sorry to find your comments. We would like to investigate your experience further for you, and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk team.

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★★★☆☆

“Late”

Written on: 02/09/2017 by Mikayla265 (1 review written)

Rescue arrived 30 minutes late, person was over the top, like iam the best in the town. Didn't help, I knew my car couldn't be fixed by the road. Just wanted by towed to garage. By experience AA is better, more expensive, but much better service… Read Full Review

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★★★★★

“Excellent all round”

Written on: 01/09/2017 by Kearney1983 (1 review written)

For years now I've always bounced in between the AA and RAC, however at renewal this year I was quoted £240 for at home, roadside and national recovery. So I decided to try Start Rescue for around £50-60 for exactly the same level of cover. Last week was the first time I had to call upon their help, I did not really know what to expect, I was pleasantly surprised. I used the mobile app, shortly after received a welcoming phone call from a customer service operator. A technician was sent… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 01/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“bike breakdown ”

Written on: 31/08/2017

fantastic service the person I dealt with from sos was a great guy totaly relaxing journey home, cheerful chat on way back took all the stress of being stranded fade away .hopefully i won.t need assistance again but will be using you again and will recomend thank you… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 01/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Excellent experience”

Written on: 31/08/2017

Really good experience, thank you. I was a bit nervous to move from one of the well known names but this has proved that I had no need at all to worry. Very good service and am recommending you… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 01/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Excellent ”

Written on: 30/08/2017 by Bubblesboats (1 review written)

Excellent service from Start Rescue team and Pooles breakdown recovery. Many thanks. Recommending to all family and friends… Read Full Review

Startrescue.co.ukcustomerservices's Response to Bubblesboats's Review

Written on: 01/09/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Roadside recovery ”

Written on: 24/08/2017 by Pughbu1957 (1 review written)

Excellent service very prompt could not be faulted… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 27/08/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★☆☆☆☆

“Remember to phone them with new vehicle details”

Written on: 23/08/2017 by Leicesterlcfc (1 review written)

Just phoned them about my breakdown but because I did not inform them that I acquired a new vehicle In January my policy was invalid and wanted £400 to tow me home.Absolutely livid with them and told them I will be taking matters further as I'm sure I'm not on my own in not informing them they stink AVOID AT ALL COSTS… Read Full Review

Startrescue.co.ukcustomerservices's Response to Leicesterlcfc's Review

Written on: 08/09/2017

Dear startrescue.co.uk customer, thank you very much for taking the time recently on the telephone to discuss your review, we are glad we were able to resolve the issue fully for you. If there are any other areas where we can help you, then please don’t hesitate to contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00 With best wishes, the startrescue.co.uk Team.

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Markarmson's reply to Startrescue.co.ukcustomerservices's Comment

Written on: 10/09/2017

Thank you start rescue in resolving the issue and i'm glad to to say i will be staying with you.Apart from the recent issue i do find your breakdown recovery a fantastic service and your app that shows your location in the unfortunate event of breaking down is excellent.

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