Start Rescue Reviews - www.startrescue.co.uk

★★★★☆
4.3 / 5
84% of users recommend this
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  • Customer service

  • Value For Money

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Latest Reviews

“Excellent”

Written on: 17/09/2014 by mrRose152 (1 review written)

Brilliant affordable breakdown cover at an incredible price… Read Full Review

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“Very Scary Experience”

Written on: 17/09/2014 by 129Dodd (1 review written)

As a lone female passenger broken down on an extremely dangerous section of motorway I was kept waiting for 2 HOURS and had to ring 3 times for an update of where the recovery truck was, each time reiterating the danger I was in. Once the technician arrived one of the first things he said was if he couldn't diagnose a fault there and then he would not be able to take me back home despite paying for the higher level of cover, which caused a great deal of stress being 85 miles from home and… Read Full Review

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“Great service from the company”

Written on: 15/09/2014 by Customer121 (1 review written)

Great service would highly recommend you to family and friends. The company and technicians could not do enough to help… Read Full Review

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“What Rescue? ”

Written on: 15/09/2014 by Cmaxsim (2 reviews written)

30 years of driving without a breakdown....so today I have some engine hesitation and then total cut out! Never mind I thought, I've a £50.00 policy with StartRescue; I'll call them. No is the reply! I've managed to coast myself to within 0.8 of a mile from home so they won't come to my aid. There is no compromise.... I can't cancel my policy, I can't get the car home. Shouldn't have bothered with them and shan't be recommending them either!… Read Full Review

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“Won't be renewing membership”

Written on: 15/09/2014 by Carsen361 (1 review written)

Waited over 2 hours - was a simple puncture and engineer said he was not allowed to repair or replace the inner tube! I will not be renewing membership - waste of time. It was a very simple job which any engineer could have completed in 15 mins with a new inner tube. If it was a car, the RAC would have got me on the road again… Read Full Review

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“Great service at a good price”

Written on: 14/09/2014 by njBentley500 (1 review written)

I have been with Startrescue for a few years.I have only had cause to contact a couple of times but have always been really impressed with the service.The rescue company in my area A1 have a good reputation locally.The cost of the cover is also very competitive… Read Full Review

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“abidicating responsibility for subsequent breakdown”

Written on: 11/09/2014 by nicoleinhayfield (1 review written)

I am really disappointed to their response to a formal complaint I made against Start Rescue after a botched service resulting in mechanical failure. The contracted recovery operator Syretts in Essex (Start Rescue don't use their own vehicles/technicians, but hire local technicians) destroyed my alternator by overfilling the powersteering pump situated above the alternator. Of course this technician denies doing this (as it is a school boy error), but Start Rescue/Call Assist believe him… Read Full Review

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“Very satisfied customer”

Written on: 11/09/2014 by Gillespie228 (1 review written)

Chose start rescue as they offered the most for the best price and have not been disappointed when I needed to call on their services. From initial call they really do all they can to help, I've had to use them a couple of times in recent months and at all times their customer service has been impeccable and the technicians who have dealt with my car have been friendly and knowledgeable...its a breath of fresh air in this day and age to find a company that really delivers on their… Read Full Review

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“Great service ”

Written on: 11/09/2014 by O'Sullivan264 (1 review written)

Great all round service well impressed and the app was great as I contacted you through it with GPS map positioning… Read Full Review

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“Excellent Breakdown Service in our time of need!”

Written on: 09/09/2014 by notgivingusername (1 review written)

I cannot praise enough the service we received when we broke down on our way back from Germany in August 2014. Fortunately we broke down in the UK (just outside Maidstone) and were conveyed home to South Wales. I cannot praise enough the professionalism of the drivers (3 of them!) that we received when we were 'rescued' and the telephone operator who dealt with us was excellent, keeping us updated at all times. I would highly recommend this company (have done so to family and friends). Good… Read Full Review

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“overall experience excellent ”

Written on: 09/09/2014

My overall experience was really good the only negative I have is the fact that the technician didn't attempt to diagnose the fault as they don't carry any kind of diagnostic equipment, but despite this the technician was brilliant and had me home from start to finish with in three hours… Read Full Review

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“Prompt...Personal....Professional”

Written on: 09/09/2014 by Giovanny37 (1 review written)

From initial phone call to conclusion the service was excellent.Would definitely recommend to friends and family… Read Full Review

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“I changed from the AA and so far Start Rescue has...”

Written on: 09/09/2014 by marks6609 (1 review written)

I changed from the AA and so far Start Rescue has delivered a better service far cheaper than any leading competitor. I will 100% recommend Start Rescue to anyone.They are prompt and always in contact with through out the breakdown, what more could you want I was on may way within the hour after phoning… Read Full Review

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“Buy it.....100% happy”

Written on: 09/09/2014 by 95Campbell (1 review written)

I took this cover out and i also thought mmmm this is too cheap but took the chance....a week later i need their service as...you geussed it i had broken down, they arrived in 25 min....tested for the fault, could not be fixed so i was taken home (this was my option) a distance of 160 miles. I have just taken cover for my mother and a few friends have also taken out cover. All i can say is buy...buy...buy...100% happy and i'll be getting it next year as well............total value for money… Read Full Review

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“Any reservations laid to rest! Brilliant service”

Written on: 08/09/2014 by LaPlappert (1 review written)

I hadnt heard of Start Rescue when I took my breakdown policy out with them, so was a little dubious. The only slight dissapointment with the experience was having to wait an hour for the technician to arrive, purely because I had my 6 month old baby with me and as rush hour came and went the situation became a little more dangerous (speeding cars). However I appreaciate that was the quickest a technician could get to us, it was rush hour after all,, and I was advised from the start it could… Read Full Review

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“Very impressed with the service!”

Written on: 07/09/2014 by Saxonwillow (1 review written)

I was quite distressed when my break down happened and the Start operator was very good. She told me she would make sure the technician knew I was on my own on busy road. A very good service… Read Full Review

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“Fantastic service”

Written on: 06/09/2014 by drewbrown (1 review written)

It was the first time i had needed to use startrescue and you were fantastic from the first phonecall to my car being repaired, fabulous service thank you.The technician was friendly and knowledgable, i will be a customer for a long time,i have been with 3 or 4 other breakdown companies(usually going for the cheapest)but i think i have found a real gem here,brilliant!!… Read Full Review

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“Could do better”

Written on: 03/09/2014 by GustavoMaloney465 (1 review written)

Given that I pay for 3 star service I would have hoped that the technical help would have arrived within the hour. The depot was in the same location that i had broken down in - Denton… Read Full Review

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“Excellent response time!”

Written on: 03/09/2014 by ZaniyahGallagher241 (1 review written)

Excellent service - thank you! I have already recommended Start Rescue to family and friends. I was pleasantly surprised with the service, especially as the breakdown cover was so reasonably priced… Read Full Review

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“customer service run by clowns. ”

Written on: 02/09/2014 by Brady456 (1 review written)

was told to wait 5 hrs for recovery !! absolute no understanding of customer care!! rude and abrupt !! … Read Full Review

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