Start Rescue Reviews - www.startrescue.co.uk

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Latest Reviews

“Prompt, helpful and efficient service”

Written on: 22/01/2017

Excellent service every time I have had to use Start Rescue. Thankyou. Great value, staff very helpful. I cannot fault them. They check to make sure that the recovery vehicle has arrived too… Read Full Review

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“Excellent servixe”

Written on: 21/01/2017 by Karen.rogers (1 review written)

Excellent service. I was very impressed with the whole process as I was back on the road within one hour. Thank you… Read Full Review

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“Very good service!”

Written on: 21/01/2017 by Smithqz37 (1 review written)

Came to my rescue once again. Recovery technician arrived quicker than I expected. Looked after and back on the road the next day. A great value-for-money service!… Read Full Review

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“3 Hour Wait....!!!!”

Written on: 20/01/2017 by RolandoRivera1977 (1 review written)

My car broke down this morning, literally in the middle of the road, with a stuck hand brake on it could not even be moved to the side of the road. It took Start Rescue 3 hours to get a tow truck out, then they wanted to charge me £90 for using 'skates' when the tow truck charge said it was only £20!!! what a rip off and terrible service - I could have organized it better myself! Wish I had off now, I would have saved a whole load of cash :(… Read Full Review

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“First Class Service ”

Written on: 18/01/2017 by SandyBrown (1 review written)

Used the service twice through the app in one day and both times customer service and care were second to none. In my second season with start rescue and had never used the service previous do wasn't sure how the protocol worked when using the app but girl in phone fully explained leaving me completely satisfied with the service Definitely recommend to friends and family Thank you to all involved… Read Full Review

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“No diagnostic equipment ”

Written on: 18/01/2017

Would have expected the technician to carry onboard diagnostic computer to deal with breakdowns of this nature. I managed to get the car started before he arrived but it was smoking so badly I wanted him to check it would be safe to drive. He had no idea what was wrong but told me I could drive it home. I was concerned if we didn't know what was wrong that driving it could have been detrimental… Read Full Review

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“I couldn't fault the service I received. 11/10. Well done.”

Written on: 18/01/2017 by 493McDougall (1 review written)

I am quick to find fault, but the service you provided in my time of need was excellent. Thank you, well done and keep it up… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 20/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“2nd tme ive used StartRescue both times better than AA...”

Written on: 13/01/2017 by lwGriffin-Alt471 (1 review written)

Good Company good service from everyone. Im not sure but i think the agent at the call centre may be in training, he seemed a little unsure at times, it took a while to get it sorted, however, we all have to start somewhere and he got it all sorted and was helpful and courteous, good luck, thanks all… Read Full Review

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“Polite, courteous, prompt”

Written on: 13/01/2017 by Sheapv483 (1 review written)

Iv called you guys out twice in all the years of being a customer & both occasions, service has been good/really good. Polite, courteous. Hence why I keep coming back to StartRescue… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 13/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Quick service ”

Written on: 08/01/2017 by Lindsayry249 (1 review written)

Mobile app works great and quick response time. Customer service is very good… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 13/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“EXCELLENT SERVICE WOULD DEFINITELY RECOMMEND”

Written on: 08/01/2017

EXCELLENT SERVICE WOULD DEFINITELY RECOMMEND… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 13/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Amazing Service”

Written on: 07/01/2017 by Whitexr286 (1 review written)

Excellent service from all involved. I really was impressed to even get a call to check I was home... best money even spent. Thank You… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 13/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Cheap and Cheerful”

Written on: 06/01/2017 by JohnTori725 (1 review written)

This is currently my third year of cover with Startrescue and they are very good and excellent value for money. This past year is the only year in which I have had to use there services and I have used them four times in this past year, every single time they have managed to get someone to me in a quick time and all have arrived before the estimated arrival time, additionally all four times they have assisted me to the fullest. I have been towed to my local garage after the clutch and gearbox… Read Full Review

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Startrescue.co.ukcustomerservices's Response to JohnTori725's Review

Written on: 13/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Fantastic service wow”

Written on: 05/01/2017 by Kaidenw115 (1 review written)

great service and communication was kept informed at all times with phone calls to make sure recovery was taking place within the time given… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“ayeup breakdown”

Written on: 05/01/2017 by ayeup1950 (2 reviews written)

first class service and value for money many thanks to Start Rescue… Read Full Review

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Startrescue.co.ukcustomerservices's Response to ayeup1950's Review

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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Ayeup1950's reply to Startrescue.co.ukcustomerservices's Comment

Written on: 07/01/2017

no praise where praise is due

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“Good service”

Written on: 05/01/2017 by Crabtreenu100 (1 review written)

Fast service at a very good price, I look for the cheapest cover I can find every year. Luckily I have not had to call for recovery too often. When I did StartRescue were fast and efficient… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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“Quick response”

Written on: 04/01/2017 by moimoimoi (3 reviews written)

A bank holiday car problem. Call handler was quick and professional. Half an hour for breakdown chap to come. Polite and quick. On our way immediately. Had my disabled 90 year old mother as a passenger so a very reassuring service from Start Rescue… Read Full Review

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Startrescue.co.ukcustomerservices's Response to moimoimoi's Review

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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“Excellent Service that I Cannot Fault!”

Written on: 03/01/2017

I was extremely impressed with the whole service I received from startrescue.co.uk. They really went above and beyond the call of duty to help me and my family through a difficult breakdown experience and I am very grateful for that. All of the staff that I spoke to were very friendly and professional, and they called me several times with helpful updates and to check that we were OK. A fantastic all-round service that I would highly recommend… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on ou site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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“flat battery”

Written on: 03/01/2017 by JohnPen (1 review written)

Very pleased with the speed and efficiencyof the service Luckily I only had a flat battery, so it was a simple fix. But I was located on a country lane in dense mist at night with no road lighting, the Rogers Rescue van arrive within 20 minutes… Read Full Review

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Startrescue.co.ukcustomerservices's Response to JohnPen's Review

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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“Fast,friendly, professional!”

Written on: 03/01/2017 by Barrett484 (1 review written)

The recovery guy arrived promptly, was friendly & professional & showed me the fault-bad battery,needed replacing. He put enough power in it to get me back home.the call operator was lovely & I'm so pleased with the service provided that I will be staying with start rescue next renewal date,5 star service!thank you… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 06/01/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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