Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
1396
89.5% of users recommend this
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  • Customer service

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Latest Reviews

“Best Cover out there for the cost.”

Written on: 23/05/2017 by del1922 (1 review written)

Peace of mind knowing we ( four vehicles )are covered by a reliable Breakdown service. For the level of cover you provide I cannot find cheaper. My Brother and youngest Daughter have required your help and the service provided was excellent. Recommend without hesitation. Thank you Start Rescue… Read Full Review

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“Excellent breakdown service ”

Written on: 23/05/2017 by Simon447 (1 review written)

Found service to be excellent and extremely polite and helpful. Would highly recommend your breakdown service… Read Full Review

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“Recommended ”

Written on: 23/05/2017 by Parker294 (1 review written)

Excellent service both from Start Rescue to the lovely man from Lanes. What a helpful kind man he was. Pity not more people like him around. We are new to Start Rescue but very impressed. Even had a call back from Start Rescue making sure Lanes had arrived. … Read Full Review

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“Fabulous quick efficient service. ”

Written on: 23/05/2017 by Goodwinlc200 (1 review written)

the person I dealt with who came to assist was fantastic.. He even assisted with the car driving so that I could get both cars back home safely. I can't thank him enough. A star! Fabulous service… Read Full Review

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“Quick, cheap and efficient.”

Written on: 22/05/2017 by BelenHowell455 (1 review written)

A great service at a very reasonable price. My bike broke down with an electrical fault. The operative who answered was polite and efficient and the breakdown van turned up in less than twenty minutes. He was unable to resolve the fault - hardly unusual with electrical issues - so he loaded me and the bike and drove us across London to my favourite bike sparks. Best of all, I have just bought a new bike and when I logged on to change the details online, there was zero charge for doing… Read Full Review

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“Excellent service - recommended!”

Written on: 22/05/2017 by 38Bond (1 review written)

Well done to Bugsy at Green Meadow - great service!… Read Full Review

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“Fast and efficient”

Written on: 19/05/2017

Brilliant service! Very friendly and knowledgeable operator on the phone who put my mind at ease. Driver turned up well within the time frame and he was lovely, followed me to the garage and made sure I was able to get home ok. I would certainly recommend them… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team.

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“Fast, efficient and cheap!”

Written on: 18/05/2017

For the price of the breakdown cover, I wasn't expecting a very fast service or experienced staff, but was I wrong. From the second when I phoned up the call centre to report my breakdown to being on my way again, the service was nothing but efficient and perfect. The call handler was very knowledgable and was able to help in minutes and was very friendly too which doesn't go amiss. The breakdown lorry arrived in 10 minutes and he was very friendly and courteous too. I was on my way in minutes… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team.

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“Great customer servcie”

Written on: 18/05/2017 by MartinC123 (1 review written)

Excellent customer service at a great price… Read Full Review

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Startrescue.co.ukcustomerservices's Response to MartinC123's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“SOS saved the day !”

Written on: 18/05/2017 by Sinbad02 (1 review written)

Waited for over two and half hours after initial call . No call backs , I had to phone your company and request call backs . SOS . Motorcycles were amazing ! Brilliant mechanic knew there stuff inside out . Customer service the best I have ever had . It was SOS that saved the day . What an incredible service… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Sinbad02's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, we are sorry to find your comments in the relation to the length of time you waited for the assistance, and communication. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue team.

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“It's great to know there is a service that actually...”

Written on: 18/05/2017 by Lauryn282 (1 review written)

The service from both startrescue and A55 was brilliant with four passengers on board and stuck on a motorway slip road it was reassuring to know that we did not need to wait long for assistance… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team.

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“Excellent service from start to finish ”

Written on: 17/05/2017 by Clarence31 (1 review written)

Service was excellent throughout and recovery was extremely quick and would definitely recommend. Thank you… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Quick response within 15 minutes.”

Written on: 16/05/2017 by Afjal (1 review written)

The staff member at StartRescue was really friendly and professional.The recovery driver was also great and he arrived within 15 minutes This was handled by a local operator in Swindon (Greenmeadows)… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Afjal's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team.

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“Motorcycle trouble”

Written on: 16/05/2017 by Stumitch (1 review written)

My motorcycle broke down on the way back from Scotland to West Yorkshire, used the start rescue app on my phone,control rang me within a couple of minutes to confirm my details and location,received a text from them informing me technician would be there in approx 80 minutes,got a call from technician 10 minutes later telling me would be there within the hour which he was,my bike wasn't repairable at roadside so was put on trailer and taken to technicians garage,there is was given a car to… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Stumitch's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team.

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“Great service”

Written on: 14/05/2017 by Burger08 (1 review written)

I was told my vehicle could of been repaired at the roadside. ( a bolt had came undone ). But the breakdown man told me he was not a mechanic just a recovery service. Lost a nights work. But hay-ho 5 mins in the garage follwing morning and I was back on the road. Also very impressed with start rescue service will definitely recommend… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Burger08's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team.

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“Excellent service”

Written on: 13/05/2017

Its not a situation I've been in for such a long time and I was seriously impressed with the overall service. A bad situation made easy and stress free. Highly recommended… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Good service ”

Written on: 11/05/2017 by Gray121uk (1 review written)

Service was faultless ..well done… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Gray121uk's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Great service !”

Written on: 10/05/2017 by LazLon (2 reviews written)

Called out Start Rescue with the flat battery. Connected promptly to call centre and they arranged a recovery, which arrived within 20 minutes. Great service overall… Read Full Review

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Startrescue.co.ukcustomerservices's Response to LazLon's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team

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“Great service”

Written on: 10/05/2017 by Rich_83 (1 review written)

Brilliant service and recommending to all my friends and family. Operator called within 2 mins of logging it on the app, the breakdown truck was about 5 mins after the call! And also received a call whilst on route back to make sure everything was OK. Very impressed and the whole thing was just painless. I was dubious given how much cheaper it was than the 'established' firms, but having now needed to call upon them, I couldn't be more pleased to have switched… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Rich_83's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team

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“Just like to add, excellent service and thanks for...”

Written on: 09/05/2017 by lgv2 (1 review written)

Just like to add, excellent service and thanks for his follow up call (sorry I missed it). its the first time in 3 years I have had to use your excellent service, and will be recommending you to everybody I come across. WELL DONE… Read Full Review

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Startrescue.co.ukcustomerservices's Response to lgv2's Review

Written on: 19/05/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue Team

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