Start Rescue Reviews - www.startrescue.co.uk

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Latest Reviews

“Assuring”

Written on: 24/08/2016 by grRegan248 (1 review written)

Never had this assurance with other 'bigger' breakdown services over the many years and many miles I've driven. When your hearts just sunk that the glitch is not going away by itself it's assuring to know I have a number I can call and get out of the predicament… Read Full Review

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“Great Breakdown Service”

Written on: 23/08/2016 by Davidson1990 (1 review written)

It was the first time I used this company but I was really impressed with the service I received. It was very helpful, friendly and also professional. It was relatively Stress-free for me. I was told when to expect the breakdown technician, and I was rung 5 minutes before they arrived. The technician knew exactly what was wrong and rectified it and told me what to do. I felt very reassured all the way through the process. Although not being able to start ones car is not a pleasant thing the… Read Full Review

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“Brake down in torrential rain ”

Written on: 23/08/2016 by olaf3 (2 reviews written)

We were broken down on a country lane ( a main Road) in the Lake District in torrential rain, road were becoming flooded and impassable. We were not given the estimated time of the arrival of the break down company after one and a half hours I phone Start Rescue back to get an up to date situation as I had two young children in the vehicle and told they were there in another hour. After three ours of directing traffic in the pouring rain a farm came and towed the vehicle of the road and I was… Read Full Review

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“Broke down on motorbike. Arrived within the hour. Had...”

Written on: 23/08/2016 by Frogeye1000 (1 review written)

Broke down on motorbike. Arrived within the hour. Had a two stage relay journey home. Second stage guy was already waiting at service for me. Both chaps nice and pleasant. Overall good experience despite breakdown… Read Full Review

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“First class system”

Written on: 23/08/2016 by bkRomero1985 (1 review written)

from contacting via phone to the technician arriving the whole set up was ver Proffessional. I had cause to call Start up because my vehicle would not start after not using it for 3 months. The technician was very polite and punctual. He gave full support to my concerns about my vehicle. And soon had it started. Would not hesitate to use or recommend to friends… Read Full Review

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“Excellent service. 25 mins after call my car was fixed”

Written on: 20/08/2016 by AylinMurphy-Alt471 (1 review written)

Called StartRescue 5.35pm, who was helpful and polite. At 6.00pm - only 25 minutes later, a local garage (Parker Fry) was in atterndance. The engineer was extremly friendly, knowledgeable and helpful. He indentified the fault stright away and explained to me what to look out for to provent this happening again. He got my car started there and then. A BIG THANK YOU. Recommending you to all … Read Full Review

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“the best of the best”

Written on: 18/08/2016 by decdec (1 review written)

only that it was a great servis and the driver was very very helpfull in every way… Read Full Review

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Startrescue.co.ukcustomerservices's Response to decdec's Review

Written on: 19/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“FIRST TIME”

Written on: 15/08/2016 by 349Dickinson (1 review written)

First time I have used a breakdown service in 45 years of motoring. excellent service. thank you… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Top Class Service”

Written on: 14/08/2016

Wish to say service i received was top class.Have already told friends about it… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Brilliant and helpful!”

Written on: 13/08/2016 by Averieg168 (1 review written)

Brilliant service, I was unfortunate to break down in France this year while towing a caravan they sorted everything for me. They put me through to English speakers everything was sorted within the hour. Phoned me back several times to make sure everything was ok. First class… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 19/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“The whole process from the initial phone call was...”

Written on: 12/08/2016 by cartwright2016 (1 review written)

The whole process from the initial phone call was excellent, the technician was a real star. I have been singing start rescue praises to all my work colleagues, and as I work for the biggest employers in the country ,NHS its a lot of people.would you please thank the technician again for me… Read Full Review

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Startrescue.co.ukcustomerservices's Response to cartwright2016's Review

Written on: 19/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Goldwing and Trailer”

Written on: 12/08/2016 by Lindabg (1 review written)

Fantastic from first point of contact. Motorbike and trailer recovered from Inverness to Blackpool both recovery companies were excellent. This is the first time ever we've had to use breakdown mobile app so straight forward and service from there was excellent… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Lindabg's Review

Written on: 12/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Good service but slow to arrive”

Written on: 11/08/2016 by nadipadi (1 review written)

The gentleman on the phone was courteous and polite, despite the fact that he was having to deal with an idiot who couldn't tell him exactly where she had broken down (me). He managed to track my whereabouts by asking many questions, and then told me it would be up to an hours wait. I waited and waited, and there was still no sign of the Technician after an hour so I had to ring up for an update. I was told he would be a further half an hour. Ten minutes later, I was called by the Technician… Read Full Review

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Startrescue.co.ukcustomerservices's Response to nadipadi's Review

Written on: 12/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Quick and efficient”

Written on: 10/08/2016 by shaunpnichols (1 review written)

I encountered an issue with one of my front brakes and brought the car to a stop near Cambridge city centre. I called the START RESCUE helpline. My call was answered straight away and the operator went through a series of questions to determine where I was, the nature of the problem, and questions about myself (safety, risk, health etc). An SMS message was received soon after informing me a mechanic had been dispatched and the approximate waiting time (up to one hour). The mechanic (appeared… Read Full Review

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Startrescue.co.ukcustomerservices's Response to shaunpnichols's Review

Written on: 12/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Want a long wait?”

Written on: 08/08/2016 by RichardR61 (1 review written)

Three times were given for technician to arrive, finally arrived after approx. 150 minutes from first call to centre. Call centre staff were good but I had to keep phoning back if technician had not arrived by specified time. As he was dropping me off he got his next call out, Morpeth, at least a two hour drive in the vehicle he was driving, maybe a bit too stretched to provide a fast service… Read Full Review

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Startrescue.co.ukcustomerservices's Response to RichardR61's Review

Written on: 12/08/2016

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk team.

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“Excellent!”

Written on: 02/08/2016 by Healynv215 (1 review written)

Excellent, prompt service from both the customer service operative and technician. Call picked up straight away and assistance arrived well under an hour. Took a lot of the stress out of breaking down… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 05/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Fab service”

Written on: 01/08/2016 by Finchfd129 (1 review written)

Everyone went over and above the course of duty. Have always been so impressed with the service I've had and have recommended you several times. Thanks… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 05/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Cheap but decent cover. ”

Written on: 31/07/2016 by LiamJM (1 review written)

So you get access to an app, while the look of the app is very basic and Unappealing the app itself works very well, next startrescue don't actually have there own breakdown team in house they use 3rd party garages which is fair enough as I assume they vet these garages somehow before using them (although Im not actually sure if this is the case). I requested breakdown services at around 3 on a Friday and they arrived about 30-60mins later. I cannot comment on there ability to get the car… Read Full Review

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Startrescue.co.ukcustomerservices's Response to LiamJM's Review

Written on: 05/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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“Would use again”

Written on: 31/07/2016 by PresleyMaynard376 (1 review written)

Have used them 3 times now and each the response time was quick and problem sorted in a matter of minutes. They use third-party contractors, which means they have access to more response vehicles than AA or RAC, hence faster response times. Good service so far… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 05/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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“superb service and excellent value for money!!”

Written on: 30/07/2016 by Dustinh378 (1 review written)

The lovely man who answered my call was extremely courteous and reassuring. The garage who attended was well within the estimated time and fixed my car immediately plus gave me advice. A stress free experience all round… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 05/08/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team

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