Start Rescue Reviews - www.startrescue.co.uk

★★★★★
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Latest Reviews

“Worst breakdown experience”

Written on: 26/08/2015 by Janessa37 (1 review written)

A single women on my own breaks down near a known 'dogging area'. Three times start rescue said breakdown recovery is on its way and three times it was postponed. I was stuck on my own with dodgy looking men cruising by me, my battery went dead on my mobile. Lucky for me a lovely couple helped get my car started and escorted me back to my home safely. One of the start rescue advisors even hung up on me. I definitively would not recommend. Three hours I had waited. Its worth paying more to get a… Read Full Review

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“First time callout”

Written on: 26/08/2015 by JuliaBurke (1 review written)

telephone staff and technician very curteous and knowledgeable. A nice touch phoning to see if technician had arrived… Read Full Review

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“Excellent Value For Money.”

Written on: 24/08/2015 by fzFaulkner317 (1 review written)

Fantastic service at a fraction of the price of the competitors… Read Full Review

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“Better than AA”

Written on: 24/08/2015 by MissKinks (1 review written)

PROS + Really cheap. + Brilliant service. + Quick to arrive. CONS + High liklihood of being put on hold I have been with other leading roadside recovery companies and Start Rescue beats them in terms of time it takes to get the recovery engineer out to me. I was initially reluctant to put my trust in a company I had never heard of but I have absolutely no regrets. I will be recommending Start Rescue to friends and family. I won't be using any other roadside recovery company in the… Read Full Review

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“5 stare service,very fast .”

Written on: 22/08/2015 by McKinnonso17 (1 review written)

5 star service from start to finish,many thanks… Read Full Review

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“As I am a young driver and it is my first car and I...”

Written on: 22/08/2015 by Levesqueqa367 (1 review written)

As I am a young driver and it is my first car and I was very reassured by the service I received… Read Full Review

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“Superb fast service saved our holiday”

Written on: 21/08/2015 by joninashby (1 review written)

Very happy with service, saved our holiday, technician arrived in 30 minutes and we were on our way 30 minutes later. After many years of not having to call a breakdown service I was delighted to get great service when I finally needed it… Read Full Review

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“Trailer breakdown not covered”

Written on: 19/08/2015 by coxv (1 review written)

Trailer breakdown is not covered - you need to read the T&Cs. If you have a fault and unable to tow the trailer then this is not covered… Read Full Review

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Startrescue.co.ukcustomerservices's Response to coxv's Review

Written on: 21/08/2015

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“start rescue's side was great ”

Written on: 19/08/2015 by Gaven400 (1 review written)

The first mechanic did a very temp repair that lasted 50 yards but advised what the second mechanic did in minutes which got us home… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“Very happy with the service, very professional.”

Written on: 18/08/2015 by EileenPerkins (1 review written)

Happy with the service provided and I have already recommended startresuce to family and friends as I felt confident in how my breakdown recovery was been managed from the initial phone call to me and my car been taken to a place of safety. Many thanks… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“Took the worry out of breaking down......”

Written on: 17/08/2015

This was the first time I have had to use breakdown cover..staff talked me through. they were very helpful, informative, patient and polite. breakdown vehicle arrived within 15 minutes , thankfully none to serious and gentleman had me on my way in next to no time, I was even contacted later to make sure I was home safe and sound. Now that is going the 'extra mile'. Thank you. I have already recommended Start Rescue to friends and family… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“Best customer service”

Written on: 17/08/2015 by 319MacKenzie (1 review written)

Excellent customer service ,my car was recovered to my mechanic on time… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“Excellent service”

Written on: 16/08/2015

Excellent service, quick, courteous, knowledgeable. We broke down whilst on holiday in Cornwall, in heavy rain. The assistance arrived very quickly, accurately diagnosed the problem and helped me get to a nearby garage. The garage provided further excellent service. Highly recommend… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“Excellent service”

Written on: 15/08/2015 by whatnow1 (1 review written)

I didn't expect to have to make use of your service so quickly, I have had breakdown cover with other companies for years and not used them, very impressed with the service. Thank you… Read Full Review

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Startrescue.co.ukcustomerservices's Response to whatnow1's Review

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“Car Breakdown”

Written on: 13/08/2015 by AmaniDickey187 (1 review written)

First class service response in 35 minutes.Start Rescue kept me informed as to who and time rescue was coming,No hasle at all will deal again with Start Rescue… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 21/08/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

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“5hr delay”

Written on: 12/08/2015 by mistryman1 (1 review written)

Indicated 60-90 min. Rescue people were held up.Operator failed to communicate. Fuel specialist was inexplicably cancelled. The rescue was then reorganised to deliver my car to my home - over 3 hrs later. The fuel specialist then arrived after 9.30 pm at my home.Communication & organisation, on this occasion was abysmal & I am wholly dissatisfied that it took over 5 hrs to resolve this issue. The technicians were excellent & professional… Read Full Review

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Startrescue.co.ukcustomerservices's Response to mistryman1's Review

Written on: 15/08/2015

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Thankyou for the excellent all round service provided...”

Written on: 12/08/2015

Thankyou for the excellent all round service provided by yourselves and Moduron Motors… Read Full Review

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“Super StartRescue”

Written on: 10/08/2015 by 47Dunn (1 review written)

The mechanic that fixed my issue at the roadside carpark was excellent fast service from start to finish , very friendly, courteous and knowledgeable, faultless, super quick turnaround . Best service i have ever had from any breakdown service and i have been a member of both of the big 2 players in the field, this was much better. Well done Team. thanks… Read Full Review

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“Faultless swift service.”

Written on: 10/08/2015 by Cunninghamvj301 (1 review written)

When my son came off his motorbike late at night I called Start Rescue and spoke to an adviser. He was so helpful and arranged to have the bike recovered within 90 minutes, with a courtesy call arranged 20 minutes prior to collection. They were true to their word and the local recovery agent arrived promptly and delivered the bike to our home. In all, a stress free end to a rather stressful night. Thank you Start Rescue! … Read Full Review

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“My breakdown.”

Written on: 09/08/2015 by McCannrh378 (1 review written)

Victoria was very pleasant and extremely helpful trough my breakdown. Even asked me how the weather was and if we had any cover. An excellent person to deal with. Thank you so much for your help. Your company is excellent in this field. Just as good as any of the more famous breakdown companies. And a lot cheaper. Thank you once again for your help… Read Full Review

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