Start Rescue Reviews - www.startrescue.co.uk

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Latest Reviews

“Truly great service”

Written on: 05/12/2016 by LuzFletcher (1 review written)

I joined Start Rescue some time ago having seen very good reviews of its service. A Breakdown service is the sort of thing that you hope you won't have to use, but want a great service if you ever do need it. I needed Start Rescue for the first time a couple of days ago and the whole experience was excellent. I used the app to notify them of the problem, they rang back within a couple of minutes. They said that a technician would be with me within the hour, which he was. He also diagnosed and… Read Full Review

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“very good service”

Written on: 05/12/2016 by Barnett1994 (1 review written)

The service I received was very good. The mechanic knew his job and was quick to change my wheel and was very polite and helpful… Read Full Review

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“very good service so fast getting to breakdown would ”

Written on: 05/12/2016 by 215Murphy-Alt (1 review written)

Technician was very good and polite, which is so important at such a stressful time. Thankyou… Read Full Review

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“Excellent ”

Written on: 05/12/2016 by EastonLucas (1 review written)

From making the call to having my vehicle fixed all within 20mins made the whole experience first class - couldn't recommend this firm too highly and so much cheaper than the other breakdown services… Read Full Review

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“start rescue review”

Written on: 04/12/2016 by Lawrence99 (1 review written)

Excellent prompt service on a freezing day that was causing many breakdowns, would highly recommend this company… Read Full Review

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“My car broke down”

Written on: 04/12/2016 by Blairxl476 (1 review written)

Just to say Thank you for your prompt service and knowledgable technician… Read Full Review

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“Excellent service”

Written on: 03/12/2016 by junenrom (1 review written)

I cant stress enough how happy myself and my husband were with your service and the help we received from National rescue, it was a very unexpected breakdown and we were so glad we had you there to help thank you all so much we will definitely be keeping up our policy with you… Read Full Review

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“Took 2 hrs to arrive”

Written on: 03/12/2016 by Caylee323 (1 review written)

Took nearly 2hrs for recovery to arrive. Far to long. Was originally told 40 minutes then I had to chase it up an hour later as no one came or called. Then was told it will be at least another 60 minutes. Technician that arrived was very helpful but the whole process took too long… Read Full Review

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“Great if you only want your car towed”

Written on: 02/12/2016

Start rescue are very quick at arriving but never actually try and mend the car. I have had to call them out 3 times in total and each time they haven't actually looked at my car engine and just offer to toe it to my local garage on 2 occasions it has been in the evening when the garage I use are closed and have no where to leave a car over night. They would not come back during working hours to toe the car. I could understand if I had been on a busy road but on all 3 occasions I was outside… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk team.

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“Rescued from Start to End by Startrescue”

Written on: 01/12/2016 by SincereHerndon (1 review written)

I've been with Startrescue for the third year now and never needed to use them (thankfully). Its hard to review a company that you haven't used. They offered great value in comparison to other Breakdown companies; even though my premium went up as my car hit over 10 years. Checking with all other breakdowns and they do the same. I was titivating on reducing the service and even pondered not having breakdown but its not worth the risk. When you have been fortunate to have never used a breakdown… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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“Homestart”

Written on: 28/11/2016 by OsvaldoMcElroy220 (1 review written)

Car not used for some time cause of owner's indisposition. Flat battery. Call to Start Rescue answered immediately. Name of repair team issued. They phoned immediately. Were in my area and arrived in 10 minutes. Started the car immediately and provided advice about future battery checks and care. Delighted with the whole process… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Fantastic service - already recommended to FB friends”

Written on: 26/11/2016 by SafiaAslam (2 reviews written)

I broke down a few months ago there was an issue with my accelerator pedal the breakdown guy came along reset the engine management light and said it was probably just a glitch however if it happens again I would need to replace the pedal. I took note and continued on my journey. Two days ago the engine management light came on again I assumed it was the same issue, it was another issue with my car that I was trying to find time to fit in and repair - I was incorrectly advised by an independent… Read Full Review

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Startrescue.co.ukcustomerservices's Response to SafiaAslam's Review

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Excellent service”

Written on: 26/11/2016 by Jodie10 (1 review written)

Excellent service again from the telephone operator and the garage attending to me and my car (Boarhunt this time). I have had to use this breakdown several times in the last few years and each time I have received excellent customer service from both the operators at Start Rescue and the mechanics coming out. Each individual I've come across has been very friendly, approachable, helpful, knowledgeable and reassuring. I have recommended this breakdown company to others and will continue to do… Read Full Review

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Startrescue.co.ukcustomerservices's Response to Jodie10's Review

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Start Rescue 1st Class”

Written on: 26/11/2016 by 199Nash (1 review written)

I found the process of Start Rescue excellent in deealinag with my problem promptly and efficiently and would rcomeend theem to my family and frieds… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“stranded”

Written on: 26/11/2016 by Brooklynn249 (1 review written)

yet again when yet another of my cars broke down it took just one phone call and i knew there was a polite and efficient breakdown on the way he was very efficient in loading my car and getting me to my local garage … Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Breakdown on A61 on Sat 18 Nov 2016”

Written on: 26/11/2016

The Breakdown service was fantastic I was very Impress with the Service Thanks to all for the help well done… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“excellent service”

Written on: 25/11/2016 by Ford492 (1 review written)

Recently flew back from Tenerife. Got into car and it broke down. Nightime, cold. Just wanted to get home with family. Rang Start Rescue. Quick response. Burrows recovery came. Freed out seized handbrake, and we were off home. I grade service as ten out of ten. Oh, incidentally they are far cheaper than most recovery firms… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Excellent service”

Written on: 25/11/2016

Start Rescue handle my case excellently. Maypole motors responded very promptly and the engineer solved my problem quickly (a flat battery due to my negligence) and we had a laugh about it! I would recommend Start Rescue to any of my friends and family. Their charges are very reasonable… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 02/12/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our site, you can even provide your detals through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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“Good Service Twice”

Written on: 25/11/2016 by Jenkins136 (1 review written)

I have used Start rescue twice in 2 years, last year with a tyre problem in Salisbury and recently in Darlington. The customer service was excellent, from start to finish,and both times I was dealt with in the times described and let know what what was happening. I feel this company offers excellent value for money and do exactly as they say they are doing. I had read old reviews which were not good, but all I can say to Start rescue is thank you, and I will continue to use your excellent… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 25/11/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team

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“Start Rescue”

Written on: 23/11/2016 by Mylag81 (1 review written)

excellent service from start to finish would recomend them to all… Read Full Review

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Startrescue.co.ukcustomerservices's Comment

Written on: 25/11/2016

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co,uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team

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