Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
773
89.8% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Latest Reviews

“The best breakdown service.”

Written on: 19/04/2015 by McKay197 (1 review written)

I recommend this service because the price is great and the service is as good as the others… Read Full Review

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“Very Good Service”

Written on: 18/04/2015 by 45Holman (1 review written)

I have been with Start Rescue for 3 years now and would not consider going anywhere else. There prices are very good and the service is second to none. They keep you informed throughout should you need to call them out and I've never had to wait too long, would recommend… Read Full Review

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“Brilliant service!”

Written on: 18/04/2015 by Beardo206 (1 review written)

This was the first time I have used the service having belonged to start recue for several years and have to say that I was extremely impressed,keep up the good work!… Read Full Review

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“Three hours for initial response.”

Written on: 17/04/2015 by Unicorn1076 (2 reviews written)

3 hours is rather more than 60 minutes to get the first attending technician. A further 2 hours for the recovery when the operator was informed that a recovery vehicle would be needed at the first call was rather excessive. I was able to give the operator an exact explanation of the problem, and the operator confirmed that the technician would not be able to repair roadside. The actual problem turned out to be worse than I had diagnosed as there was secondary damage. I opted to be towed… Read Full Review

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“Great but beware 08450”

Written on: 17/04/2015

My suspension spring broke and was rubbing against the tyre. The actual breakdown service, which is the main thing I guess, was extremely good as a technician was with me within about 15 minutes. Also he was extremely helpful in not causing any further damage to the car by protecting the tyre from the broken spring and NOT insisting I breakout the hole in my bumper just so as to winch it onto the recovery wagon, he managed to connect it under the car instead. So the service was excellent but… Read Full Review

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“Start Rescue - First Class”

Written on: 16/04/2015 by WisdomDog (1 review written)

Vehicle wouldnt start at home. Fantastic prompt and efficient service from both Admin Staff and Recovery Operator to transport to garage. Extremely courteous. Kept informed all the way along. Based on this experience I would highly recommend Start Rescue. … Read Full Review

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“Broken clutch so couldnot drive”

Written on: 16/04/2015 by Smartkc299 (1 review written)

No comments to make as was very satisfied… Read Full Review

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“Rescue to the rescue”

Written on: 16/04/2015 by Alancarlile (2 reviews written)

Telephone contact too laborious, but rescue experience excellent and half the price of the AA or RAC… Read Full Review

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“Fantastic breakdown service!!”

Written on: 15/04/2015 by tonytbutler65 (1 review written)

Android App worked perfectly, great speedy service.Both the operator and the technician were so helpful. I have had cover for a couple of years and never needed to use the service but I am glad I was with Start Rescue, I have been with both RAC & Green Flag in the past and the service far exceeded the other two companies. I don't know how they can provide such a great service at the really low price that they do!… Read Full Review

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“Excellent Service”

Written on: 14/04/2015 by GaelGibbs468 (1 review written)

Excellent service. We were on the M4 with our children and rather nervous so thank you very much for such a quick response and helpful telephone information and advice. I would recommend without hesitation… Read Full Review

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“Money well spent!”

Written on: 14/04/2015 by Pinkyflowers (1 review written)

The person who dealt with my call  had exceptional customer service skills - very helpful indeed. He dealt with my problem quickly and efficiently and a breakdown vehicle was with me within 30 minutes. He sorted out the problem and I was on my way within 45 mins of the initial call. I'm very pleased with the service… Read Full Review

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“Good service”

Written on: 14/04/2015 by Jonasw1962 (1 review written)

call centre answered promptly and was informed a technician would be there within an hour. Technician arrived 35 mins later. Wasn't able to provide roadside assistance but arranged to be towed home. Wasn't informed until journey commenced that I would be handed over to another breakdown company half way through journey. However saying that, service received from call centre and attending technicians was great. Would highly recommend… Read Full Review

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“very good and very easy to sort out”

Written on: 14/04/2015 by jdow501 (1 review written)

Very good but quicker arrival time is always better but understand that 1hr isnt bad… Read Full Review

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“I had not needed to use a breakdown service for 25...”

Written on: 14/04/2015 by 166Thorpe (1 review written)

I had not needed to use a breakdown service for 25 years and was a bit worried about how much was offered by Start Rescue for under 40 pounds ie too good to be true. However, when the time came to using the service, I was 101% with everything and would recommend Start Rescue to all. Fantastic VFM… Read Full Review

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“I can only reiterate on that that I have commented on...”

Written on: 13/04/2015 by doger1 (1 review written)

I can only reiterate on that that I have commented on in the survey that your telephone operator was very courteous and extremely helpful. The technician arrive on time and made sure I got home safely. Pleas pass on my gratitude to them both… Read Full Review

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“Superb service that exceeds expectations”

Written on: 13/04/2015 by Reeceba1964 (1 review written)

Extremely satisfied with the level of service provided by your operations person and also from the technician that arrived ahead of my expectations and was thorough concerning the problem and the recommendations provided to prevent a recourance. Highly recommended all concerned… Read Full Review

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“Great friendly service”

Written on: 13/04/2015 by RobertLeigh (1 review written)

i got stuck on friday evening i made a call and was welcomed by a friendly voice on the other end of the phone he asked me a few questions makeing sure i was safe and what my problem was he told me someone would be with me in about an hour and true to his word 30 mins later someone arrived they were very knowledgeable and had me on my way in no time this company is far better than any other breakdown service ihave used and is far cheaper i would recommend everyone use this company… Read Full Review

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“Good experience ”

Written on: 13/04/2015 by Darnellx362 (1 review written)

The manager was very helpful and also technician was very good.Good value for money… Read Full Review

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“Excellent service allround”

Written on: 13/04/2015 by imCole240 (1 review written)

Was brilliant from the moment I tapped the app to the moment I was delivered home… Read Full Review

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“Camping trip saved”

Written on: 13/04/2015

Made two happy kids, as meant would could continue camping trip. Thank you! Very quick response, managed to get car working so what more could I ask… Read Full Review

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