Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
1455
89.8% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Fab service”

Written on: 20/07/2017 by 1989Bateman (1 review written)

I've used this company for 3 years now and had to call them out a couple of times. Each time they've been there in under an hour, and the last time took 15 minutes. I can't fault this service they're very efficient and everything is explained clearly on their website and also over the phone. When calling them out, the phone is always answered promptly and i've never had any issues. I would 100% recommend using this company!… Read Full Review

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★★★★★

“Simply Superb”

Written on: 19/07/2017 by AdyShakes (1 review written)

Superb service. The repair man from Millbrook should be commended for his service and A1 attitude. They did you proud… Read Full Review

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★★★★★

“Great service”

Written on: 18/07/2017 by Brenden1962 (1 review written)

Quick and efficient service from the operator and the breakdown service, great value as well! … Read Full Review

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★★★★★

“Start Rescue.Co.Uk”

Written on: 17/07/2017 by JFM821 (1 review written)

Excellent purchase first time I have had to use it. Nothing to worry about everyone was spot on the job. Your app which I downloaded is fantastic. Thank you all very much… Read Full Review

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★★★★★

“Excellent service”

Written on: 17/07/2017 by 74Foley (1 review written)

Great service form Start to Finish. Clear instructions and explanations. He was very patient and calm. The technician was knowledgeable and a good sense of humour! Thank you - I will definitely recommend you for great value. Would probably call direct in future rather than using App as it would've been easier to explain the problem… Read Full Review

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★★★★★

“A fantastic quick and reliable service”

Written on: 16/07/2017 by Johardy (1 review written)

After being with the AA or RAC for a number of years, I was slightly weary about what service I would get should I need it, no need to worry at all, you've been amazing, the gentleman arrived within 20 minutes couldn't believe how quick he was, he was very cheery and polite and I was on my way within minutes, l will certainly be recommending you, thank you for your service… Read Full Review

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★★★★★

“5 star support and care from the best breakdown service”

Written on: 15/07/2017 by Nicknackday (1 review written)

The customer services supervisor, was amazing. Her calm and professional manner helped soothe my anxiety. She was able to offer a solution to my problem and handed me over to Quinton. He was an absolute sweetheart with the right balance of friendliness, care and professionalism. I felt reassured and relieved. Both the supervisor and Quinton helped me on many levels at a time of crisis… Read Full Review

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★★★★★

“Start Rescue experience”

Written on: 14/07/2017 by Mark2017 (1 review written)

This was the first time for me to need help from Start Rescue. After just finishing work I jumped into my car and drove off. I soon realised that the car was sounding bad and underpowered. I pulled over and phoned Start rescue. I did not know the names of the place I was in so the the guy on the phone asked me where I was coming from and where I was headed and worked out where I was. He then told me that they had confirmation that someone on the way to me and would be with me within 45… Read Full Review

Startrescue.co.ukcustomerservices's Response to Mark2017's Review

Written on: 17/07/2017

Dear Start Rescue customer, thank you very much for your kind words. At Start Rescue, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the Start Rescue Team.

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★★★★★

“Excellent and Impressive Company”

Written on: 14/07/2017 by Jaxsonq112 (1 review written)

Cannot fault the entire experience. Excellent all round service. Arrived quicker than advised !!! Recovery driver knowledgeable, efficient and friendly. Will recommend this company to all friends and aquaintances. Very impressed Thank You… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 14/07/2017

Dear Start Rescue customer, thank you very much for your kind words. At Start Rescue, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the Start Rescue Team

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★★★★★

“Mr Ward”

Written on: 12/07/2017 by Markw36810 (1 review written)

Very good service all round Very pleased with everything… Read Full Review

Startrescue.co.ukcustomerservices's Response to Markw36810's Review

Written on: 14/07/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team

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★★★★★

“Start Rescue breakdown cover ”

Written on: 11/07/2017 by 232O'Hara (1 review written)

Your operatives and the M&B Recovery operatives were helpful and polite. I was very impressed with the service I received. Thank you… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 14/07/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team

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★★★★★

“Flat tyre at home address”

Written on: 10/07/2017 by russellberg (1 review written)

The mechanic from Automania was fine .Change my punctured tyre for the spare wheel very rapidly… Read Full Review

Startrescue.co.ukcustomerservices's Response to russellberg's Review

Written on: 14/07/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team

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★★★★★

“Quick efficient service”

Written on: 10/07/2017

The service I receive was brilliant very quick and efficient… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 14/07/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team

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★★★★★

“5 star service!!”

Written on: 08/07/2017 by Cecorrie (1 review written)

Perfect service!! Never had to use breakdown service with you before (previously used AA and was awful). I'm so pleased with start rescue, I've already recommended you to my family and friends! Please pass on my thanks to the person I dealt with, he was so courteous and polite! Love the touch of the check up call to see if we've been rescued also. Inexpensive but an amazing service… Read Full Review

Startrescue.co.ukcustomerservices's Response to Cecorrie's Review

Written on: 14/07/2017

Dear Start Rescue customer, thank you very much for your kind words. At Start Rescue, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the Start Rescue Team

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★★★★★

“Good service ”

Written on: 07/07/2017 by Siril (1 review written)

This is my first using the service. I am very much happy with your services. Thanks you… Read Full Review

Startrescue.co.ukcustomerservices's Response to Siril's Review

Written on: 14/07/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★☆☆☆

“poor terms and conditions”

Written on: 07/07/2017 by jambos2015 (3 reviews written)

If your car develops a fault or problem and you call startrescue breakdown you will then be excluded from getting assistance from startrescue again for the same problem. Makes no difference whether the fault is professionally repaired afterwards or not. This also applies if you cancel or fix the problem before they send anyone out. Not any good for me… Read Full Review

Startrescue.co.ukcustomerservices's Response to jambos2015's Review

Written on: 14/07/2017

Dear Start Rescue customer, we are sorry to find your comments. We would like to investigate your experience further for you, and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The Start Rescue team.

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★★☆☆☆

“poor terms and conditions”

Written on: 07/07/2017 by jambos2015 (3 reviews written)

If your car develops a fault or problem and you call startrescue breakdown you will then be excluded from getting assistance from startrescue again for the same problem. Makes no difference whether the fault is professionally repaired afterwards or not. This also applies if you cancel or fix the problem before they send anyone out. Not any good for me… Read Full Review

Startrescue.co.ukcustomerservices's Response to jambos2015's Review

Written on: 14/07/2017

Dear Start Rescue customer, we are sorry to find your comments. We would like to investigate your experience further for you, and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The Start Rescue team.

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★★★★★

“Fantastic, efficient service; good value”

Written on: 06/07/2017 by Wendyirene (1 review written)

The Keltek technician was totally brilliant. I have renewed my policy for a further year. Delighted that it also covers Europe. Thank you… Read Full Review

Startrescue.co.ukcustomerservices's Response to Wendyirene's Review

Written on: 14/07/2017

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Speed response poor”

Written on: 06/07/2017

Phoned at 0220 giving time of recovery 0400 had to cancel until 0630 as I had to go to work came out at 0820 I thought you came out within the hour… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 14/07/2017

Dear Start Rescue customer, we are sorry to find your comments. We would like to investigate your experience further for you, and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The Start Rescue team.

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★★★★★

“Wheel nut problem after blow out . ”

Written on: 05/07/2017 by Lumpo (1 review written)

First class service operator had difficulty with Welsh words but then so do I lol operator first class in pin point my position with Google maps . Very good and understanding service second to non thank you… Read Full Review

Startrescue.co.ukcustomerservices's Response to Lumpo's Review

Written on: 17/07/2017

Dear Start Rescue customer, thank you very much for your kind words. At Start Rescue, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the Start Rescue Team.

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