Start Rescue Reviews - www.startrescue.co.uk

★★★★☆
4.2 / 5
81.6% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Start Rescue - www.startrescue.co.uk - Ask a question now

Media Gallery for Start Rescue - www.startrescue.co.uk

Start Rescue - www.startrescue.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Brilliant service, no faults ”

Written on: 22/07/2014 by L240 (1 review written)

Absolutely brilliant service from the ladies I spoke to on the phone, to the mechanic that arrived to help. Couldn't fault anything. Arrived in good time considering very rural area. Great advice given by mechanic. Operators on phone empathetic and answered my questions very patiently. Money well spent, good value. Will be recommending… Read Full Review

Visit startrescue.co.uk
Report this review

“couldn't do enough to help”

Written on: 21/07/2014 by colliercaveman (1 review written)

Even though my car could not be fixed straight away, the attending technician could not have been more helpful. Thanks for trying… Read Full Review

Visit startrescue.co.uk
Report this review

“Good mechanic, but an overlong long call on an 0845...”

Written on: 21/07/2014 by puHoover133 (1 review written)

I had to use an 0845 number from a mobile; an expensive option. Some of the questions were not necessary and simply prolonged the call. I was on the phone for around 16 minutes. That is longer than the calls I have had with the RAC or the AA. I suspect this call generated money for the company at my expense. This would discourage me from renewing with Start Rescue.\r\nDespite the fact that I gave a postal code for my location, the operator gave a code that my phone seemed to be calling from… Read Full Review

Visit startrescue.co.uk
Report this review

“Exception service for price”

Written on: 20/07/2014 by Esmeralda358 (1 review written)

Over the course of my yearly cover I have had to use the service three times and every time the service a been exceptional and would have no hesitation in recommending star rescue , just make sure you can remain competitive in price for this excellent service. Many thanks… Read Full Review

Visit startrescue.co.uk
Report this review

“I would just like to thank every one for an excellent...”

Written on: 18/07/2014 by laSweeney88 (1 review written)

I would just like to thank every one for an excellent service… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Carbon Emissions ”

Written on: 16/07/2014 by ZanderJenkins (1 review written)

Dear Start & Rescue Service You state We are pleased to confirm the emissions created when we recently assisted you have been offset through our Carbon Balanced program with the World Land Trust. For more information about this fantastic program and the World Land Trust, please visit www.carbonbalanced.org. This is a total lie. Its one of the biggest Government lies there is at the moment. State withthe facts & not Governement Spin Global Warming / Copenhagen Accord / Carbon emissions /… Read Full Review

Visit startrescue.co.uk
Report this review

“Friends are here ”

Written on: 16/07/2014 by Yamilet455 (1 review written)

I can\ honestly saw I was so relived I had cover with start rescue so helpful friendly and courteous realy felt like my friends helping me out Thank you from a very grateful stranded lady… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Home Start Break down recovery.”

Written on: 15/07/2014 by DavidBraun (1 review written)

Person on the phone at Start Rescue was polite but did not log what I had said that it was a broken engine mount ! But instead recorded it as a noise. This meant that a van was sent instead of a recovery truck. Full marks to the technician who swiftly arranged the recovery truck and did all the paper work to save time. I was able to leave my car with him and not have to wait for recovery truck. Response time was good and in the time I was advised on the phone… Read Full Review

Visit startrescue.co.uk
Report this review

“Made a difficult situation so much easier”

Written on: 14/07/2014

The service I received was excellent. I really liked their app for seeking help as it meant I didn't have to search for a phone number and they could pinpoint my location, particularly useful if I hadn't been sure exactly where I was. Both the telephone operator and mechanic were very helpful and the response was very quick. I chose Startrescure because they were cheap and was a little worried about the level of service but after this experience I would certainly recommend them… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“To be fair I was very sceptical but this is the best...”

Written on: 14/07/2014 by Bud2373 (1 review written)

To be fair I was very sceptical but this is the best service I have had from first contact the person who answered my call was very helpfull and the technician that picked me up was very polite and could not be more helpfull I have already recommended start rescue to my freinds and family this is a great service thankyou 10 out of 10 regards D.W… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to Bud2373's Review

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Recovery service”

Written on: 13/07/2014 by KylerSawyer (1 review written)

Perfect service through & through!! Excellent handling at the call centre & breakdown lorry arrived in about 15 mins!! all in all - sorted within an hour!! Car could not be repaired at roadside, but was towed to the garage of my choice. Very nice breakdown call out chap - cannot fault at all & will keep renewing my cover & recommend to everyone!! Who needs the AA or RAC??!!... Stick with Start Rescue :-) A1 !!!… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Equals main competitors!”

Written on: 13/07/2014 by Shellb82 (1 review written)

The technician was only around 10 minutes later than the stated time of upto 60 minutes so nothing too drastic. Very good service overall matching that of (if not exceeding!) the more well known breakdown services… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to Shellb82's Review

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Very Quick Service”

Written on: 12/07/2014 by Stenners89 (1 review written)

My call was dealt with quickly and the recovery was very prompt. I have no complaints of any kind in regards to my breakdown and how it was handled. I am very satisfied with the service. Thank you… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to Stenners89's Review

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Customer service ok. Poor service from technician.”

Written on: 12/07/2014 by Moses330 (1 review written)

The Beeches Recovery service was incredibly poor. Firstly they took over an hour to reach me even though it was 8:40am when I made the call to Start Rescue & Beeches Recovery were based less than 20 mins away. They gave an incorrect diagnosis which led to me having to pay for a new battery.The following day I had to call for roadside assistance as the new battery had been completely drained due to misdiagnosis the day before. This meant I had to take another day off work to sort the car out and… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“EXCELLENT”

Written on: 12/07/2014 by Briggs369 (1 review written)

VERY PLEASED WITH THE SERVICE PROVIDED… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Start Rescue.co.uk”

Written on: 12/07/2014

My car wouldn't start last week,the battery seemed flat,I rang start rescue and they had a mechanic out to me in about an hour.he confirmed that the battery was dead and started the car with his booster leads.the service I got from start rescue and the mechanic was first class… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Roadside puncture ”

Written on: 11/07/2014 by Tilleyvr495 (1 review written)

The technician who arrived was courteous but a bit complacent in that he knew he was attending due to a puncture and my car did not have a spare wheel but after several attempts it was apparent his compressor pump was not working so he had to take my wheel to a local garage to inflate it and return. A suggestion is he checks his equipment. Furthermore when trying to establish where the puncture was he just flipped the wheel over onto the hard pavement slightly scuffing my alloy wheel. A… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“very efficient service”

Written on: 10/07/2014 by Ashly17 (1 review written)

Have been a member of Start Rescue for about four years after seeing rave reviews on consumer websites. I've only needed to use them once in May 14 during a commute to work. Prompt response from their Operations Centre who alerted a recovery service local to the breakdown. Recovery service arrived within about 45 mins and found what turned out to be minor problems with a wheel. Managed to carry out a minor repair at roadside and I was back on my way… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 18/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“great services ”

Written on: 09/07/2014 by tomee (1 review written)

Great service from start to finish, could not be happier thank you. Very friendly staff who kept me informed the entire time would definitely use them again… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to tomee's Review

Written on: 10/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Ten star service!”

Written on: 09/07/2014 by BarHarbour99 (1 review written)

I was very impressed with the service provided by everyone.I was treated with courtesy and efficiency throughout. Whilst waiting for the rescue vehicle I was contacted regularly to ensure I was safe and to keep me informed. I felt very reassured... Just what is needed after a car accident!! The technician was knowledgeable and helpful, instilling confidence. Thank you to everyone.. You helped turn a nasty experience around quickly and I felt cared for.( female driver)… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to BarHarbour99's Review

Written on: 10/07/2014

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. to enable us to pass on your comments / reward the services involved. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment
overview
startrescue.co.uk