Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
843
90.5% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Start Rescue - www.startrescue.co.uk - Ask a question now

Media Gallery for Start Rescue - www.startrescue.co.uk

Start Rescue - www.startrescue.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Highly Recommended - Prompt & Courteous Service”

Written on: 22/05/2015 by WiggyCBR (1 review written)

I broke down on Old Kent Road in London on a busy Friday morning commute in rush hour. The telephonist was efficient and courteous and the engineer arrived with about an hour (not bad considering he had to work his way through the heavy traffic). The technician was very personable which under the circumstances was very welcome and after a brief discussion about the fault (generator/alternator faulty) which could not be repaired on the roadside, my bike was quickly loaded in the van and within… Read Full Review

Visit startrescue.co.uk
Report this review

“Fast, friendly and efficient service”

Written on: 21/05/2015 by Broussardte265 (1 review written)

After discovering our car wouldn't start, while on holiday in Cornwall, we contacted Start Rescue and the service we received was first class from first contacting customer service to the mechanic who arrived quickly from Keltek Motors Ltd. to solve the problem. Would definitely recommend Start Rescue. Many thanks… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“First class service”

Written on: 20/05/2015 by yllinako (1 review written)

Fantastic cheap police brake down tecnik very very fast and precessional… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to yllinako's Review

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Fantastic service, great staff & value for money!”

Written on: 19/05/2015 by lucevg (1 review written)

I picked Start Rescue for my breakdown cover based on a quick online search and went with them due to the reasonable cost of the cover being offered. I didn't really know what to expect as I hadn't heard of the company before but given the experience I have had with them I will always use them in the future! As it turns out, I had to phone them on at least 3 occasions when I had problems with my car. The service was fantastic right from the person that answered the initial call (very friendly… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to lucevg's Review

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“start rescue the best”

Written on: 18/05/2015 by rogermclean (1 review written)

fantasic service,conour was brill with phone call back to make sure i was ok and recovery had turned up.daughter already with you will be getting partner hers from you,already telling friends how good you are and about brill prices.thanks very much… Read Full Review

Visit startrescue.co.uk
Report this review

“5* service ”

Written on: 18/05/2015 by Galloway315 (1 review written)

My tyre exploded whilst driving called start rescue a lady called shona answered verified who i was asked few questions she great sorted me out within 5 mins said I'd receive a text with company recovering me and a estimated recovery time, also told me to the police as i was in danger place and causing traffic... got another a couple of calls after to check i was safe and ok, Same time got calls from the recovery guy Gill from Beeches recovery letting me know where he was and how long he… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“A really good company”

Written on: 17/05/2015 by jamescornwall (1 review written)

The whole experience from speaking to the helpful bloke from St Just Garage was really good and I am very impressed. A+++++… Read Full Review

Visit startrescue.co.uk
Report this review

“Excellent Customer service, Quick turnaround”

Written on: 15/05/2015 by McCollum414 (1 review written)

I highly appreciate the service provided by startrescue team and the technician from Angus Lambie motors in Brodick. He gave a econd hand tyre free of charge and it was a very timely help given the situation I was in. \r\n\r\nI had another road-side assistance with a different provider but when they asked me to carry out further investigations, start-rescue team was very considerate after hearing out my situation and sent out the team immediately. Thanks guys.. It is a wonderful service indeed… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“great recovery service provided, response time was...”

Written on: 15/05/2015 by Treyw86 (1 review written)

great recovery service provided, response time was great initial assistance was within 10 mins then a further 20 mins for recovery truck to take vehicle home . very happy with overall service would definitely recommend… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Very prompt and friendly service ”

Written on: 14/05/2015 by Fox486 (1 review written)

Very pleased with my first dealings with start rescue. Called when they said they would, and call backs were prompt on time. Very friendly team. Thank you for your assistance , and and quick, easy and trouble free solution… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“excellent prompt service”

Written on: 13/05/2015 by Rebekahf103 (1 review written)

First time I have ever used this type of service. The service was excellent from first point of contact who was extremely helpful and courteous. Car was promptly collected by excellent breakdown company and taken from my home to a local garage of my choice. Car was repaired the same day and is back in use. Many thanks for your excellent and courteous service, I would definitely recommend you, indeed I have recommended you to my sister who is shortly getting a car and will need cover… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 21/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“very good job”

Written on: 13/05/2015 by Roach363 (1 review written)

I am very happy with this service. They were very helpful with everythings. Thanks you very much… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Jet lagged at Gatwick”

Written on: 13/05/2015 by JillianKenney (1 review written)

Only negative comments concern that I held for a long time initially and driver missed 60 min promise and I had to chase for info. Overall very pleased with service esp as I just got off a flight from Cuba so a bit lagged and needed to get home. Tech was excellent and had no problem with what I thought was difficult access… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Excellent customer service”

Written on: 13/05/2015 by maGillespie457 (1 review written)

I did have a little difficulty discussing the situation with the telephone operator but it all worked out and the technician was faultless. A recovery in the pouring rain was no easy job but undertaken cheerfully and a top job… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Unique service”

Written on: 12/05/2015 by pvGuzman335 (1 review written)

The operator was very professional in handling my request. She acted promptly and offered the best advice possible. She informed me of my responsibilities and the organisation's responsibilities as well. She contacted me and took more information from me to aid her in pointing the technician to the right location of the broken down vehicle. Before the arrival of the recovery truck she gave me a call to confirm my location and the arrival time of the technician. The technician also contacted me… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Great customer service”

Written on: 12/05/2015

The telephone operator was clear and i formative, though most importantly, did what she said she was going to do. I was kept updated throughout the process and even received a call once my car had been recovered to see if everything was satisfactory. Great customer service. Considering it was a Sunday, the technician turned up in less than 30 minutes… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“great service & great value”

Written on: 12/05/2015 by VicenteBallard (1 review written)

Faultless service from a friendly team. Nice when I phoned that a human being answered the phone immediately without automated options and a long wait like the RAC who took 20 minutes last time I phoned to get through! Strongly recommended… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 2 Comments

“Shocking, disgusting money grabbers!”

Written on: 11/05/2015 by andybrunskill (1 review written)

I woke up one morning to find two flat tyres on my car. As i only have one spare i had to call start rescue as i have 3stars so i have home rescue on there aswell. All went well and then they put me on hold, when they came back they said they couldnt help and that they only cover the rescue on one tyre -_- never again will i go with company just left me! Not impressed at all. They are cheapfor a reason… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Response to andybrunskill's Review

Written on: 14/05/2015

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment

Andybrunskill's reply to Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Yes thank you, i still need to ring and make a full complaint, my car is now sorted and safe no thanks to start rescue. Its shocking when at the time i was stuckand couldn't use my car they said we don't cover two tyres. Just shocking and now my car is sorted that i had to do all by myself i will never go with this company again and i will be telling everyone to avoid thos company so in the long run its the company losing out.

Reply to this comment
Report this review Read 2 Comments

“flat battery at home”

Written on: 11/05/2015 by 1958Curtis (1 review written)

Excellent service. Thank you to all concerned… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment

“Breakdown service satisfaction”

Written on: 11/05/2015 by Malloyjf387 (1 review written)

Excellent service, very happy! My heavily pregnant daughter-in-law and I broke down in the pouring rain, the starter motor failed. My call to the operator was answered very quickly and I was kept informed about the call out service, which arrived very promptly. The car could not be fixed at the scene so we were transported with our car back home. Both breakdown drivers were courteous and helpful. Start Rescue then phoned me back to see if everything had been sorted out to my satisfaction… Read Full Review

Visit startrescue.co.uk

Startrescue.co.ukcustomerservices's Comment

Written on: 14/05/2015

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Report this review Read 1 Comment
overview
startrescue.co.uk