Rhino Car Hire www.rhinocarhire.com Reviews
Latest Reviews
★☆☆☆☆
“beware of excessive fuel charges”
Written on: 01/05/2013 by jimmitchell
good car but got charged £85 for fuel when the tank would only have cost £55 to fill up in menorca it does say in terms and conditions they do charge more than it does if you fil it yourself but where do they justify an extra £30 to fill it up so beware of this hidden cost . go for a hire car where you rturn it full. as i was in menorca for one week and did 400km and the tank was still over half full .you would have to be driving all day every day to use a full tank (read more)
★★★★★
“No hassle car hire”
Written on: 07/12/2012 by tighnasithguesthouse (1 review written)
All went well no hiccups - all as booked. The whole quote and booking system was easy to understand and modify to suit our needs for the type of vehicle required and level of cover suitable for our trip. No miss communication or confusion. On arrival at Orlando Airport processed quickly and efficiently and wasnt hard sold upgrades or not needed extras. On vehicle collection I noticed a small nail in tyre when walking round car - mentioned it and was given another vehicle immediately no... (read more)
★☆☆☆☆
“Nightmare at Pisa airport”
Written on: 16/11/2012
We stood for over 1 hour in a big queue at the Goldcar desk. The staff were rude and aggressive in trying to sell us their excess insurance at 25 euros per day, even though we had already bought it online at £15 for a week's hire but they insisted they didn't "recognise it"', which is nonsense, since covering the excess is a contract between us and the insurance company, not the car hire firm. They gave us a badly scratched car, which went OK. They charged us for a full tank of petrol... (read more)
★☆☆☆☆
“Tried to give us a wrecked car ”
Written on: 26/10/2012 by blulady (1 review written)
We had an awful experience with Rhino Car at the Faro Airport in Portugal. After collecting our bags we headed to the car rental area and Rhino was nowhere to be found. I asked the lady at the Europcar desk if she could tell me where Rhino Car was and she directed me to go to the end of the building, exit the building, go across the walkway and into the parking lot on the other side and that I would find them. We had a large cart of bags and had to push it all the way out there (some of... (read more)
★★★★★
“Best way to see Morocco”
Written on: 18/10/2012 by Mbpoole
I am a travel writer and I booked through Rhino and picked up the car from Casablanca. All went smoothly and it truly was the best way to see Morocco - would recommend their service...best rates and easy booking! (read more)
★☆☆☆☆
“Not a good start to a well deserved holiday”
Written on: 10/10/2012 by TheGreenwanderer (1 review written)
We booked a car through Rhino for a holiday in Majorca and were directed to a company called GOLDCAR RENTAL. On arrival at the airport we were greeted by long ques at the desk whilst the other rental companies desks were empty. It took us longer to collect the vehicle than it did to fly from the UK to Majorca. Whilst it was frustrating for us, we did not have children with us but lots of the people in the que had toddlers and or babies so you can imagine how they felt. The staff were rude... (read more)
★★★★★
“Best rate in Iceland”
Written on: 10/09/2012
We paid $700 for a 9 day rental and that includes dropping off at a different location across the country. We received a VW Golf from Budget in Akureyri and dropped it off in Keflavik. The entire process was stress free and Budget did honor our prepaid rate. (read more)
★☆☆☆☆
“Terrible - damper on my hol”
Written on: 09/09/2012
Got to airport, no desk for car hire company that Rhino had booked me on (BK Car hire, Menorca, terrible also). Spent half and hour looking outside where other rental companies told me I should go. In and out of the airport, finally realised is was a general meeting point in the air port car park, no signs to company. Joined by two other groups who had also had the same trouble. Mini bus to company. Had bought extra insurance on Rhino to avoid excess but told by this car hire company that... (read more)
★☆☆☆☆
“Buyer beware!”
Written on: 23/08/2012 by ken.s (1 review written)
Booked car hire from Manchester airport. All inclusive rate stated on home page , but charged over 100 UK pounds extra for insurance when picking up the car for a 4 day car hire. (over 25 pounds per day!!) Excuse from customer service that not all quotes include insurance - even though websites say all including CDW, theft. licences etc. Not very fast at responding to complaints - Alamo check in desk just shrugged their shoulders as though this happens all the time booking with this outfit.... (read more)
★★☆☆☆
“Poor ”
Written on: 20/08/2012 by Hwilliams
Booked rhino car in the basis o good reviews and that not that many rental car places in central verona. Booking easy and good price. However when we went to collect our car at 10am we were then told very matter of factly that we would not get a car until 12pm, then 1pm. Refused to give us an alternative car or to provide a refund so we could book elsewhere. Car eventually arrived at 1.30. No apology given. Absolutely terrible service. We will definitely not be using again and I would... (read more)
See next 10 reviews
Showing 1 - 10 of 108 Reviews
★☆☆☆☆
“THEY USE GOLDCAR -NIGHTMARE-SERIOUSLY OVERCHARGED/ROBBED”
Written on: 19/07/2012 by RCUNNINGHAM (1 review written)
Booked a rental car with Rhino car rental from Malaga airport.. Was devastated on arrival to see that Goldcar, the rental firm they used had the longest queue i have ever seen for car rental. I joined the queue and 2 hours later i got to the desk, and was met by rude staff who told me that i definitely didn't have excess insurance. I was pretty sure my rhino car hire covered everything but they (quite aggressively) argued that i definitely did not have excess cover. So I paid for that and... (read more)
★★★★★
“As advertised no extra costs!”
Written on: 03/07/2012
I have used Rhino several times in different European countries. I find them to be a No Hassle company at very competitive rates. Highly recommended. (read more)
★★★★★
“Great service at JFK”
Written on: 17/06/2012
Just dropped hire car at JFK , no hassle and great service with Rhino. Would def use again! (read more)
★★★★☆
“Great Deals”
Written on: 08/06/2012
Having booked cars with Rhino Car Hire for some time now, i can say that they always have managed to get me the best deals. The selections of cars available and from reputable car hire companies allows me the greatest choice depending on how i feel and the type of trip (be it business of pleasure). "extras" are included for peace of mind and i have never had a problem with the booking service. (read more)
★★★★☆
“Hidden expensive fuel”
Written on: 29/05/2012 by Raca
Very happy with Rhinocar have used them on numerous occasions for car hire in Portugal.However my last visit to Faro in May 2012 was spoiled by the hidden expensive fuel costs applied by Hire4less aka Guerin at Faro airport. Having booked a car for 126 euros I was then charged 100 euros for a full tank of fuel at an extortionate rate.As I only used a quarter tank on local trips around Tavira the car was returned to Guerin with three quarters of a tank remaining.I would be interested to know... (read more)
★★★☆☆
“Hidden charge”
Written on: 25/05/2012
I booked a car to be picked up at Mahon Airport in May and I was aware from the terms that I would have to pay for a full tank of fuel with no refund for any left in the tank. However on returning the vehicle at the end of the hire the charge for fuel was a 75% mark up on the actual cost of the fuel. Rhino, when I complained, said this was a surcharge applied by the Rental company which they knew about but there was no mention of it in the terms and and conditions which I had read carefully.... (read more)
★★★★★
“Cheap car hire and great service”
Written on: 22/05/2012
I travel regularly to Spain and will often hire a car over there. I’ve been using Rhinocarhire.com for the last 6 months or so and have been very impressed with the low prices and also the general standard of customer service. On occasion I’ve had a few questions about a particular rental and these have been answered quickly and efficiently by the customer services team. I would not hesitate to recommend Rhino to others. (read more)
★★★★★
“recent car hire”
Written on: 14/05/2012
Just returned from a long weekend to Spain and would like to thank Rhino Car hire for their fantastic service in supplying a car for the duration. The pick up and drop off was simple and the car was immaculate and exactly what we specified regarding size. Service like this helped towards a relaxing break.Many thanks Rhino Car hire. (read more)
★★★★★
“Car Hire the way it should be! ”
Written on: 14/05/2012 by CaptainGas
This was a first time Rhino rental and will now be using regularly. Used Rhino for a golf weekend from Alicante airport - rental was cost effective, car was almost brand new and they managed to provide exactly the right size car for our needs - accomodating blokes, cases and golf clubs! Easy pick up and drop off, pleasant service - I wish everything went this smoothly...! (read more)
★★★★★
“Excellenty value car hire”
Written on: 13/05/2012 by gezr (1 review written)
Consistently comes out low in price and never had a problem through them. (read more)
See next 10 reviews
Showing 11 - 20 of 108 Reviews
★★★★☆
“economical and fast”
Written on: 11/05/2012 by fausto (1 review written)
very good service, easy and economical I found very easy hire the car. (read more)
★★★★☆
“No frills service”
Written on: 06/05/2012 by Galvinfamily (1 review written)
Used Rhino hire at Lisbon, Portugal in 2009. We had to wait for the representative to arrive but there was another family in the same situation so I didn't worry too much. When the representative arrived the process was easy and enabled us to collect and return the car from the airport terminal with minimal bureacracy. Slight wait while the car was brought around from the car park. I needed to ask a couple of questions to feel confident. On return quick and simple inspection of vehicle... (read more)
★★★★☆
“Fast, easy, competitive”
Written on: 06/05/2012
Found Rhino to be very competitively priced. It was an easy, hassle free experience to pick the car up at Heathrow. We were upgraded to a bigger car at no extra charge. The car was clean and well maintained. We're planning our next holiday and planning to use Rhino again. (read more)
★★★★★
“Rhino - why no?”
Written on: 04/05/2012 by APG1959
I've used Rhino for 2 or 3 years now; they are consistently the best price, the choice is good, the website works well and, if you have a query, they do respond quickly (and sometimes by phone, too). When I've compared with others hiring from the same location for price, Rhino have always been the best. Now. they're my first (and last) call. (read more)
★★★★★
“Great value and top service”
Written on: 03/05/2012
Since Rhino was recommended to me I've used the service about 6 times and would always go to Rhino for my car hire. We've hired in the UK, Ireland and in Europe and always got great value and no issues with bookings. Next car rental bookings are for Norway and another in Ireland....through Rhino obviously (read more)
★★★★★
“simply the best”
Written on: 02/05/2012 by heidicop (1 review written)
doesnt matter how long i search for they always the cheapest!! and both times ive ended up with a brand new car! (read more)
★★★★☆
“Satisfied customers”
Written on: 28/04/2012 by garrypibworth
When hiring in Portugal all was very efficient, and dealt with well in the airport terminal without going to a kiosk. Hoping to try n France soon and assume all will be as efficient. (read more)
★★★★☆
“Rhino at Gatwick Airport”
Written on: 28/04/2012 by shacklog
I have used Rhino on several occasions, each time with a Gatwick Airport pickup, and overall found the service to be excellent. The staff are all very friendly, courteous and helpful. The first time I used them I had a bit of a wait for the minibus on arrival, but, on subsequent trips, the wait has been minimal and quite satisfactory. On all occasions the rental vehicle has been in excellent condition. I will certainly use Rhino again, probably at Stansted Airport next time. I suppose my... (read more)
★★★☆☆
“Like the site not the App”
Written on: 28/04/2012
Being overseas, gives me a complete option when I travel to the US, but when booking from the app, only gives the option of paying in full. App needs to more flexible as far as payment as the site. (read more)
★★★★★
“No Complaints”
Written on: 27/04/2012 by rayhd63 (1 review written)
Have used Rhiono before and everything worked out as planed. And now I have it on my iPhone !!! Cool thing.... (read more)
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Showing 21 - 30 of 108 Reviews
★★★★★
“Now all my family use Rhino car hire”
Written on: 27/04/2012
I was directed to Rhino car hire via my company web site and I am glad I clicked on the link. Now all my family use the site it is quick, good service on arrival and the price is right. (read more)
★★★★★
“Always had the best service”
Written on: 26/04/2012 by BikerchickNumber1
Have used Rhino for many years since we first went to Cyprus,always been excellant service.I think we first used them they were just starting out and now they have really progressed. Have recommended them to our friends. It is simple to organise, they are always there to greet you as arranged,excelant value for money, and nothing is too much trouble.Cannot fault them. (read more)
★★★★☆
“Very simple and easy”
Written on: 26/04/2012 by ryantitley (1 review written)
The website is quick and easy, very clear to understand, would reccomend (read more)
★★★☆☆
“Good Value For Money”
Written on: 26/04/2012
Good last minute rate in Malaysia compared to other rental companies. Thanks Rhino! (read more)
★★★★☆
“Cheap and Easy ”
Written on: 25/04/2012 by rochalo (1 review written)
I booked through rhinocarhire only once so far. I needed a big van for 8 people and the other car rental offices were so expensive! Rhinocarhire was definitely the cheapest. I will for sure book a car with rhino next time. (read more)
★★★★☆
“Efficient and Reliable”
Written on: 25/04/2012
I have used Rhino for ten or so rentals and have not had any problems at all. The rates are good, the website easy to use and what is promised is what is delivered. (read more)
★★★★☆
“Cheapest Rental”
Written on: 25/04/2012
I use Rhino 6-7 times a year and they're always the cheapest, occasionally I check other sites to compare but the Rhino prices have always been lowest. Simple to use and cheap, can't ask more than that really! (read more)
★★★★☆
“Surprise”
Written on: 25/04/2012
I was surprised that Rhino is a search engine rather than a rental car company - duhh. Anyway, they found me the best rate at a decent rental car agency which is all you can hope for. Thanks!!! (read more)
★★★★☆
“Very Reliable”
Written on: 25/04/2012
Whenever you book you can be sure that the booking is correct and there when you pick up the car. (read more)
★★★★☆
“Good rates”
Written on: 25/04/2012
I have used the service 4 times so far compare very well with other providers and generally offer a cheaper rate. Great when you need to call them to make a change. (read more)
See next 10 reviews
Showing 31 - 40 of 108 Reviews
★★★★☆
“Good company”
Written on: 24/04/2012
Booked with rhino last year and will definitely look at them gain this year. Competitive on price and good service. Would have given 5 stars only for fact kids car seats weren't in car which would have been helpful after flight with 3 kids and bus journey to car hire desk. (read more)
★★★★☆
“Very Reasonable”
Written on: 24/04/2012
I have never rented from Rhino because they have always been out of vehicles for the dates I need. Does that tell you something? It does to me, that they must be good. I am going to try again this year for a rental in Aruba for October. The only thing I did not like is that I could never get a car. A friend of mine has recommended Rhino to us and many others over the years (read more)
★★★★☆
“Easy to book and reliable service”
Written on: 24/04/2012 by matt054
I have used Rhino Car Hire for several rentals and everytime, as booked on website - exactly quoted service delivered at the car rental company. No issues! (read more)
★★★★★
“Best Online based car rental company ”
Written on: 24/04/2012
I had a very positive experience using Rhino Car Hire company. The process of booking was easy, clear and in full detail. No hidden cost, every element related to a car rental process is specified in the voucher. I used the company for rentals around the world and never had a problem, mismatch or even a delay in the process. I even rented through them within 20 hours of the required pickup time and the confirmation along with the voucher was confirmed 9 hourse prior pickup time. They are... (read more)
★★★★☆
“No Problems”
Written on: 24/04/2012
Used several times, hassle free, would recommend. Recieved an upfrade at no additonal cost that was a big bonus. (read more)
★★★★☆
“Good value”
Written on: 23/04/2012
Efficient service and good prices. Good web-site and good choice and relatively quick processing when picking up the car. (read more)
★★★★☆
“Cheap and effective”
Written on: 23/04/2012
We've used Rhino a number of times both within Europe and the USA and found them to be both very efficient and very competitive in price. (read more)
★★★★★
“Portugal Car Hire”
Written on: 23/04/2012 by Mancitygraham (1 review written)
Hired a car for three days in Portugal. Price was really good, car was a better class than we booked and overall it was a cracking deal. The pick up was really easy with no hard sell of the insurance. Highly recommended. (read more)
★★★★★
“best prices”
Written on: 23/04/2012
when looking for a car in Las Vegas, Rhino Car Hire offered by far the best price I could find on the internet (read more)
★★★★★
“Best holiday Car Hire”
Written on: 23/04/2012 by Declanbarry (1 review written)
I have used Rhino Car Hire in three different European countries and have been very happy on each occasion. I did suffer with the bad car (battery problems in Spain ), this was rectified by the local company and a generous discount given on fuel to compensate. Rhino in my experience deal with proffessional companies giving great service at affordable prices. (read more)
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Showing 41 - 50 of 108 Reviews
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