Rhino Car Hire Reviews - www.rhinocarhire.com

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★★★★☆
3.7 / 5
74% of users recommend this
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Rhino Car Hire www.rhinocarhire.com
Rhino Car Hire www.rhinocarhire.com
Rhino Car Hire www.rhinocarhire.com
Rhino Car Hire www.rhinocarhire.com
Rhino Car Hire www.rhinocarhire.com

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Latest Reviews

★☆☆☆☆

“Taking money without authorisation”

Written on: 05/07/2014 by Nicole325 (1 review written)

Up until this booking have used Rhinocarhire several times without problem and would have recommended to friends. This time has (is being) terrible. I made a booking and they confirmed by email the amount they would take as a deposit and then the balance 5 days before pickup. They took a different amount as my deposit and then took the balance 3 months before my pickup date instead of 5 days before. Now trying to cancel and get refunded and it does not seem very easy - beware… Read Full Review

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★★★★★

“Fantastic Service & a Wonderful Car”

Written on: 29/10/2013 by Frogfish (1 review written)

Rhino sorted out all our car hire needs for a recent road trip to California. An amazingly easy process, with helpful staff happy to help over the phone when we needed to tailor the trip a little. We picked up the car from one location and, due to an unforeseen emergency, had to drop it off at a different location, and it was all made very easy and we were not charged extra. The prices were so good that we decided to upgrade to a convertible Ford Mustang to make the most of the Californian… Read Full Review

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★★★★★

“The ultimate car rental combination”

Written on: 25/10/2013 by Zaske (1 review written)

I read some horror stories about agents in Spain and Greece. The agent I selected was in Clapham Road, Kennington. U.K. (Alamo) The conditions of rental were extensive but fair. I had with me all documents that were listed. The desk clerk asked for my surname, passport and Australian issued licence. No other details were required. They supplied a car with the engine size specified. The whole operation only took a few minutes. The car was spotless with only 3000 ml on the clock. I drove… Read Full Review

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★☆☆☆☆

“cheaters!”

Written on: 22/07/2013

very bad experience ever! info stated in the confirmation is different from real things! prices are not correct! while booking online they show one price, while receiving a confirmation on e-mail, the price is more higher! they cheat! they are brokers, they dont have their own cars! by fact you deal with totally another company, paying almost double price with what you expected! be aware! angry client from Finland (car rented in Portugal)… Read Full Review

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★☆☆☆☆

“beware of excessive fuel charges”

Written on: 01/05/2013 by jimmitchell (1 review written)

good car but got charged £85 for fuel when the tank would only have cost £55 to fill up in menorca it does say in terms and conditions they do charge more than it does if you fil it yourself but where do they justify an extra £30 to fill it up so beware of this hidden cost . go for a hire car where you rturn it full. as i was in menorca for one week and did 400km and the tank was still over half full .you would have to be driving all day every day to use a full tank… Read Full Review

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★★★★★

“No hassle car hire”

Written on: 07/12/2012 by tighnasithguesthouse (1 review written)

All went well no hiccups - all as booked. The whole quote and booking system was easy to understand and modify to suit our needs for the type of vehicle required and level of cover suitable for our trip. No miss communication or confusion. On arrival at Orlando Airport processed quickly and efficiently and wasnt hard sold upgrades or not needed extras. On vehicle collection I noticed a small nail in tyre when walking round car - mentioned it and was given another vehicle immediately no… Read Full Review

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★☆☆☆☆

“Nightmare at Pisa airport”

Written on: 16/11/2012

We stood for over 1 hour in a big queue at the Goldcar desk. The staff were rude and aggressive in trying to sell us their excess insurance at 25 euros per day, even though we had already bought it online at £15 for a week's hire but they insisted they didn't "recognise it"', which is nonsense, since covering the excess is a contract between us and the insurance company, not the car hire firm. They gave us a badly scratched car, which went OK. They charged us for a full tank of petrol (which… Read Full Review

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★☆☆☆☆

“Tried to give us a wrecked car ”

Written on: 26/10/2012 by blulady (1 review written)

We had an awful experience with Rhino Car at the Faro Airport in Portugal. After collecting our bags we headed to the car rental area and Rhino was nowhere to be found. I asked the lady at the Europcar desk if she could tell me where Rhino Car was and she directed me to go to the end of the building, exit the building, go across the walkway and into the parking lot on the other side and that I would find them. We had a large cart of bags and had to push it all the way out there (some of it… Read Full Review

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★★★★★

“Best way to see Morocco”

Written on: 18/10/2012 by Mbpoole (1 review written)

I am a travel writer and I booked through Rhino and picked up the car from Casablanca. All went smoothly and it truly was the best way to see Morocco - would recommend their service...best rates and easy booking!… Read Full Review

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★☆☆☆☆

“Not a good start to a well deserved holiday”

Written on: 10/10/2012 by TheGreenwanderer (1 review written)

We booked a car through Rhino for a holiday in Majorca and were directed to a company called GOLDCAR RENTAL. On arrival at the airport we were greeted by long ques at the desk whilst the other rental companies desks were empty. It took us longer to collect the vehicle than it did to fly from the UK to Majorca. Whilst it was frustrating for us, we did not have children with us but lots of the people in the que had toddlers and or babies so you can imagine how they felt. The staff were rude and… Read Full Review

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★★★★★

“Best rate in Iceland”

Written on: 10/09/2012

We paid $700 for a 9 day rental and that includes dropping off at a different location across the country. We received a VW Golf from Budget in Akureyri and dropped it off in Keflavik. The entire process was stress free and Budget did honor our prepaid rate… Read Full Review

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★☆☆☆☆

“Terrible - damper on my hol”

Written on: 09/09/2012

Got to airport, no desk for car hire company that Rhino had booked me on (BK Car hire, Menorca, terrible also). Spent half and hour looking outside where other rental companies told me I should go. In and out of the airport, finally realised is was a general meeting point in the air port car park, no signs to company. Joined by two other groups who had also had the same trouble. Mini bus to company. Had bought extra insurance on Rhino to avoid excess but told by this car hire company that it… Read Full Review

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★☆☆☆☆

“Buyer beware!”

Written on: 23/08/2012 by ken.s (1 review written)

Booked car hire from Manchester airport. All inclusive rate stated on home page , but charged over 100 UK pounds extra for insurance when picking up the car for a 4 day car hire. (over 25 pounds per day!!) Excuse from customer service that not all quotes include insurance - even though websites say all including CDW, theft. licences etc. Not very fast at responding to complaints - Alamo check in desk just shrugged their shoulders as though this happens all the time booking with this outfit… Read Full Review

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★★☆☆☆

“Poor ”

Written on: 20/08/2012 by Hwilliams (1 review written)

Booked rhino car in the basis o good reviews and that not that many rental car places in central verona. Booking easy and good price. However when we went to collect our car at 10am we were then told very matter of factly that we would not get a car until 12pm, then 1pm. Refused to give us an alternative car or to provide a refund so we could book elsewhere. Car eventually arrived at 1.30. No apology given. Absolutely terrible service. We will definitely not be using again and I would actively… Read Full Review

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★☆☆☆☆

“THEY USE GOLDCAR -NIGHTMARE-SERIOUSLY OVERCHARGED/ROBBED”

Written on: 19/07/2012 by RCUNNINGHAM (1 review written)

Booked a rental car with Rhino car rental from Malaga airport.. Was devastated on arrival to see that Goldcar, the rental firm they used had the longest queue i have ever seen for car rental. I joined the queue and 2 hours later i got to the desk, and was met by rude staff who told me that i definitely didn't have excess insurance. I was pretty sure my rhino car hire covered everything but they (quite aggressively) argued that i definitely did not have excess cover. So I paid for that and they… Read Full Review

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★★★★★

“As advertised no extra costs!”

Written on: 03/07/2012

I have used Rhino several times in different European countries. I find them to be a No Hassle company at very competitive rates. Highly recommended… Read Full Review

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★★★★★

“Great service at JFK”

Written on: 17/06/2012

Just dropped hire car at JFK , no hassle and great service with Rhino. Would def use again!… Read Full Review

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★★★★☆

“Great Deals”

Written on: 08/06/2012

Having booked cars with Rhino Car Hire for some time now, i can say that they always have managed to get me the best deals. The selections of cars available and from reputable car hire companies allows me the greatest choice depending on how i feel and the type of trip (be it business of pleasure). "extras" are included for peace of mind and i have never had a problem with the booking service… Read Full Review

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★★★★☆

“Hidden expensive fuel”

Written on: 29/05/2012 by Raca (1 review written)

Very happy with Rhinocar have used them on numerous occasions for car hire in Portugal.However my last visit to Faro in May 2012 was spoiled by the hidden expensive fuel costs applied by Hire4less aka Guerin at Faro airport. Having booked a car for 126 euros I was then charged 100 euros for a full tank of fuel at an extortionate rate.As I only used a quarter tank on local trips around Tavira the car was returned to Guerin with three quarters of a tank remaining.I would be interested to know how… Read Full Review

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★★★☆☆

“Hidden charge”

Written on: 25/05/2012

I booked a car to be picked up at Mahon Airport in May and I was aware from the terms that I would have to pay for a full tank of fuel with no refund for any left in the tank. However on returning the vehicle at the end of the hire the charge for fuel was a 75% mark up on the actual cost of the fuel. Rhino, when I complained, said this was a surcharge applied by the Rental company which they knew about but there was no mention of it in the terms and and conditions which I had read carefully… Read Full Review

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