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Written on: 30/07/2013 by mstein (1 review written)
i've used them for a decade, and this past 2 years have been the worst. They simply fail to deliver their forwarding / distribution service, and they do so without notice. Only your senders tell you after you've missed receiving important business mail. Furthermore, their once available telephone numbers are disconnected; they're hidden, anonymous, and only occassionally respond to their 'contact us' help online, and then usually with a useless hominy. There's no meaningful way to obtain two… Read Full Review
Written on: 24/09/2012 by dingding1 (8 reviews written)
I was going to wait and wait before putting in a bad review, in the hope that such a simple basis service could be restored to how it once was (reliable!). But I guess after 5+ years its time to accept this is a complete waste of time. Bigfoot is dead, and shuffled off etc. Totally unreliable and I have refused to upgrade to the paid service because I can see its NO BETTER, so no point. When it was working, sporadically, the email server IP addresses are on SPAM block lists, so most… Read Full Review
Written on: 12/04/2010 by MA Baker (3 reviews written)
BEST TO AVOID!!!
I signed up with them back in the late 90s, when things were pretty basic. It seems to be a good idea at the time to have a permanent email address when ISPs were unreliable and had to switch ISPs every now and then.
I must say, initially the service was good. Like anything else, all good things come to an end. Due to he increasing number of subscribers, they have decided to charge for their service, and that was where things started to go wrong. Nothing wrong with… Read Full Review
Written on: 14/11/2009 by maardvark (1 review written)
my experience is identical to first reviewer. In using them for years, they go down frequently and when they do they don't even respond. Takes weeks without any forwarded email until magically it appears fixed. When working, its erratic, delayed, and totally inadequate and unreliable. They have no address, no phone number, no identifiable business, no people with names except mythical Heather. Its amazing its lasted at all. STAY AWAY… Read Full Review
Written on: 06/10/2009
Absolute rubbish, stay away from this provider, mails servers are always down, spam protection is a joke.
To give you an example of how bad Bigfoot are their servers are usually down at weekends, this happens 3 out of every 4 weekends.
Also their customer service is a complete joke, they never respond to any specific emails, they send out standard foboff emails which never answer your questions.
… Read Full Review
As rated by real users
" Very poor customer service " Read More
" Good and reliable email - recommended " Read More
Written by Greenelectron
" Very Good " Read More
" Orange aren't bothered " Read More
" Would you like free email? May you go elsewhere! " Read More