Furniture Clinic Reviews

★★★★☆
4.4 / 5
84% of users recommend this
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Furniture Clinic

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Latest Reviews

★☆☆☆☆

“product is bad!”

Written on: 26/11/2014 by shikaaku (1 review written)

I bought a product from this company and it did not simply do the job it says it does. please look somewhere else. all people giving review are people that work for the company and has not even used the products before. Be careful before you mess up… Read Full Review

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★☆☆☆☆

“Avoid like the plague- worst experience ever”

Written on: 16/11/2014 by Wyattda295 (1 review written)

Sent my Mulberry handbag for cleaning after a long discussion on the telephone about the water damage and was assured they could sort it out. To cut a long long story short they sent it back eventually in the same condition they had received it after charging me £74.88. I'd had to chase them and they found my bag in the corner where it had been overlooked and they'd missed returning it. Several phone calls later I sent it back again as I was promised it would be sorted out. I had a phone call… Read Full Review

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★☆☆☆☆

“BAD Customer Service”

Written on: 14/11/2014 by urbancricket (1 review written)

I called to ask how the leather balm works -- the product is described as restoring leather color and I wanted to know what would happen if I put brown balm and a very faded oxblood sofa. I was told that it would make the faded spots brown and not have in impact on the reddish areas. To understand why this is so, I asked how the product works -- why does it change the color of one area, but not the other area? Instead of helping me understand how the product works, I was told that they prefer… Read Full Review

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★★★☆☆

“Did Not Live up to Claims! Furniture clean& renovation kit”

Written on: 01/10/2014 by KennethNeville245 (1 review written)

Certainly did not clean as was shown on video. Spoke to the man at the company to complain and was told it was head grease so needed another product. Bought the product on top of all the money I had spent on their kit already for it not to even touch the dirt. Company said to send photos and I never heard from them. Chased them a week later and was told I cleaned it too much and now had water stains. Followed instructions to the letter! Then told to clean the inside as the grease could have… Read Full Review

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★★★☆☆

“Did Not Live up to Claims! Furniture clean& renovation kit”

Written on: 01/10/2014 by KennethNeville245 (1 review written)

Certainly did not clean as was shown on video. Spoke to the man at the company to complain and was told it was head grease so needed another product. Bought the product on top of all the money I had spent on their kit already for it not to even touch the dirt. Company said to send photos and I never heard from them. Chased them a week later and was told I cleaned it too much and now had water stains. Followed instructions to the letter! Then told to clean the inside as the grease could have… Read Full Review

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★☆☆☆☆

“Customer Service is non-existant”

Written on: 07/09/2014 by Nicolass325 (1 review written)

First and foremost, my order shipped late. Then, I tried to call them for three consecutive business days. Wednesday I called about 10 times throughout their business hours - no one picks up. Thursday, I call and they pick up to tell me that my order placed Monday evening will ship. Friday, I call and the answering systems says they are closed. Today (Friday) is NOT a holiday and I'm calling during normal business hours. I'm not sure who runs this company but their customer service… Read Full Review

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★☆☆☆☆

“Hand Bag Clinic”

Written on: 11/08/2014

Just incompetent customer care, if things go wrong they just ignore the problem, various undated and generally rude letters etc. Took more than 5 moths to sort out the unwanted and unasked for spraying of my Hermes Kelly bag, after court action and many emails and letters I finally got compensated!… Read Full Review

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★☆☆☆☆

“Absolute waste. ”

Written on: 27/07/2014 by Vegassc (1 review written)

Ordered re-coloring balm and leather aroma. Was shipped 12 days after I ordered. Coloring balm won't work on faded spots, and leather aroma spray gets really sticky as a glue. A $50.00 worth of trash… Read Full Review

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★☆☆☆☆

“poor customer service”

Written on: 01/07/2014 by Bentonfm231 (1 review written)

ordered the leather recoloring kit with the beige balm after picking the color using their color chart and carefully selecting color.the balm was much much lighter in color than my leather sofa.the color chart showed darker than my sofa.i didn't even try the product because according to their return policy ,if you use it,no refund.return policy states that if problem is their fault they will issue refund for shipping casts also.spoke to rep at leather clinic.they said no refund on shipping.i… Read Full Review

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★★★★★

“Cleaner and Conditioner”

Written on: 04/06/2014

Well what can I say but fantastic results from these products. I have a cream leather suite and it was getting grubby despite using supermarket leather suit cleaning cloths weekly. So today I thought I would use the Furniture Clinic products and it was amazing the amount of dirt it removed from the leather grain. So easy to use as well. I am so pleased with both products in that it made the suit look like new again. The video clearly showed how to use the products and I found this very… Read Full Review

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★★★★★

“leather repair kit”

Written on: 06/05/2014 by USVI (1 review written)

Excellent service from the advisor who responded very quickly to my panic when I was horrified to find I had taken the colour out of my lovely leather foot stool but delighted with the advice and repair kit. You cannot tell there ever was a mark ...leather now looks like rest of suite. Cannot thank you enough for your quick response, advice and support. I liked the fact that you could ring at any time and they would have gone through the repair procedure with me if it was needed. Great great… Read Full Review

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★★★★★

“Better than you'd think!”

Written on: 03/05/2014 by Topvaux (2 reviews written)

First off, we were looking for a fabric dye to treat our kitchen dining chairs, two of which were looking a bit shoddy alongside the other eight which are hardly sat on and we had tried all sorts of cleaning products to no avail. So, we came upon Furniture Clinic's fabric "paint", but my wife insisted she wanted to dye the fabric, not paint it! I agreed but carried on browsing around their website anyway and was eventually persuaded that this "paint" was actually (maybe?) what we were looking… Read Full Review

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★★★★★

“Furniture Clinic”

Written on: 14/04/2014 by madeyes (1 review written)

To restore old leather flying jackets, I found in Furniture Clinic a very good service and an excellent marriage of products, marketing and presentation; evidence of integrity and superior intellects at work. Thoroughly professional. Well done… Read Full Review

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★★★★★

“Very pleasantly surprised”

Written on: 07/04/2014 by JPKew (1 review written)

A stain appeared on the headrest of a cream leather armchair and I tried to claim on the policy I had taken out. However I was small printed out of any redress. Although on any normal person would have described the small black mark a stain, technically it was 'a change of colour' and specifically excluded by one of the fifty or so tightly packed clauses of the policy document. They need not have been as smart as that to have got the better of me. After my claim had been knocked back I recalled… Read Full Review

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★★★★★

“From old to new”

Written on: 27/03/2014 by 51Robb (1 review written)

My corner suit was looking a bit tired and dated so in my job I do interior repairs on jaguar so I thought why not do my suit. Did my order with furniture clinic and like they said it was there the next day, I did my suit a cream base with dark brown cushions and it looks like an up to date new suit which would have cost a couple of grand. I've already been asked to do my friends suit and I'll be getting the products from furniture clinic… Read Full Review

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★★★★★

“Repairing a tear in the drivers seat of my car”

Written on: 25/03/2014 by Romfordman (1 review written)

I had quite a large tear in the drivers seat of my car , I honestly thought I would have to take it to be re-upholstered but thought I would try this repair kit first. I have to say I was amazed at how good the product worked. Not only did it repair the tear but it's almost impossible to see where the repair was carried out .The instructions were very clear and the video on the site was very useful too. I will certainly be buying from Furniture Clinic again… Read Full Review

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★★★★★

“amazing results ”

Written on: 17/03/2014 by beverley26 (1 review written)

i changed a leather chair(cream) to black was amazed with the result as i was going to get it recovered, this was much cheaper. Product is very easy to apply can do it in a day if you wish but as i was in no rush i did it within a wk very pleased. would use again Thank you :-)… Read Full Review

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★★★★★

“Great product, good customer service”

Written on: 04/03/2014 by Greeney (1 review written)

Having used Gliptone before I just got fed up of the ignorance of the owner and decided to use FC Very happy that the product was delivered to my place in France speedily and without fuss (something else Gliptone refused to do. The whole job has taken me about 20hrs to do thoroughly and properly. Cutting corners on preparation WILL yield substandard results. FC suggested using a microfibre or sponge when applying by hand but I found that the type of cloth known as Ultra absorbent worked a lot… Read Full Review

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★★★★★

“re coloured steering wheel”

Written on: 04/03/2014 by Heatherp87 (1 review written)

Bought dye from gliptone colour did not match.Unhelpful staff. Sent a sample of leather colour no where near right colour ! Complete waste of time and money threw it away. Decided to go with furniture clinic sent them sample, perfect match and very helpful sales. Would recommend what a difference in companies… Read Full Review

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★★☆☆☆

“not friendly service”

Written on: 26/02/2014

Be aware , they BMW leather colour chart not allways match real colour of your leather. That was with my BMW 530 .Colour natur brown didn't match my car seat and after repaired two panels my seat look ridiculous. Phone them and they asked me to send the sample of the leather to match the coulour. Unfortunetly they don't take responceability for ANYTHING , so I have to pay for the match coulour service plus new colourant. … Read Full Review

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