BCC Suzuki, Blackburn Reviews

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2 stars
Average rating for this product is: 2 out of 5

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Summary

BCC Suzuki
Shadsworth Road
Blackburn
BB1 2AW

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Average Ratings for BCC Suzuki, Blackburn

  • Customer service1 stars
  • Value for Money2 stars
  • Overall rating2 stars

 

2 Reviews For BCC Suzuki, Blackburn

  • Guest 2nd Oct 2009

    Reviewer rating: 1 stars


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    Some dire service and atitude!
    Should have learnt our lesson when we first contacted them to buy a used Jimny- promised car would be at Blackburn branch for test drive- wasted two visits only to be told car was still in Preston!
    When we did view the car it was ok- but after ordering car was MOT'd but they forgot to service it before delivery!
    Great at selling cars but not interested after they have sold it- nobody cotacted us and bare minimum given with regards to Warranty ( 3 months) no RAC or AA cover with their cars
    Car needed crankshaft pulley yesterday recoved by Green flag- in their defence they did supply a courtesy car- but when we wanted to move car to another garage wanted to charge £75 for inspecting car- what a joke !! as soon as you open bonnet can see pulley loose on crankshaft- ended up with bill for £419 after owning car for 5 months- (second problem with Suzuki cars in the family gearbox problem with 45k Grand Vitara) now have Toyota suzuki will be going as will be the case with this Jimny- what a dfference in attitude with Toyota far more professional and heplful with customers

  • Guest 2nd Oct 2009

    Reviewer rating: 3 stars


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    Some dire service and customer care from supplying dealer BCC Suzuki Blackburn. Whole buying experience poor

    1 Car not at site on two occasions we wanted to view it- in Preston
    2 Car MOT'd but dealer forgot to service it before it was delivered to us
    3 Minimum 3 months warranty on the car
    4 No RAC or AA cover provided

    Dealer pushy at selling but could not care less after car was sold- no contact to see if things were ok with it
    Yesterday crankshaft pulley failed- recovered to BCC- they did sup ...