Mail Order Cycles www.mailordercycles.co.uk Reviews

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Average Ratings for Mail Order Cycles www.mailordercycles.co.uk

  • Customer Service1 stars
  • Quality of website3 stars
  • Value for Money3 stars
  • Overall rating1 stars

 

1 Review For Mail Order Cycles www.mailordercycles.co.uk

  • BuoyantBuyer Rank: Lance Corporal 2nd Oct 2009

    Reviewer rating: 1 stars


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    Mail Order Cycles www.mailordercycles.co.uk avoid this company like the plague.
    This unreliable company cooperates with Amtrak delivery service ( www.amtrak.co.uk ) offering 'free delivery' with your bike on the arranged day.
    Having waited all the day round I didn't get my consignment, although on the tracking internet tool at the end of the day the status had changed from 'with driver' to 'failed delivery attempt'. And then, calling the company to find what's going on, I heard that I'd missed the parcel and would have to pay for another attempt! And if not, the bike would get back to them and I'd be charged for this shipping and also restocking fee (about £50 in toto). The manager, when I asked her to solve the situation, was rude and inconsiderate towards me: 'There are many unfair things in live!' - she said and 'According to my records you missed the delivery'. So they value more they data-base records than customers? Still don't have my bike although they have my money. Don't risk, at least as long as they haven't changed the middleman delivery company - Amtrak - and the manager of Mail Order Cycles is the same.