Pass N Go Reviews - www.passngo.net

Coupe House, Station Lane, BIRTLEY, DH2 1AW
0333 207 0663
★★★★★
4.8 / 5
1541
96% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Excellent Driving School”

Written on: 16/09/2016 by Oldman19 (1 review written)

Super customer support, resolved queries quickly and my first lesson was amazing. Looking forward to the rest of my training safe in the knowledge if I need anything I can contact them to help me :-) Thanks Pass N Go!… Read Full Review

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★★★★★

“Very good instructor ”

Written on: 24/07/2016 by Kieran1992 (1 review written)

Enjoyed my time with pass and go passed in just 3 weeks… Read Full Review

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★☆☆☆☆

“worst driving school”

Written on: 30/04/2016 by JoshuaMcCollum (1 review written)

instructor knocked my confindence big time never concentrated on the areas that needed improving pass n go think all about money pass in one week is a rip off even the instructor said its a waste of time and money they cant be bothered with you i wasted my money when i booked it with them they couldnt get me the right test center and driving instructor waited 3 months after i booked it before they got me an instructor but was quick enough to take the full amount i passed my test with new… Read Full Review

By Pass N Go Driving School Ltd

Written on: 17/07/2016

Hi,
Firstly, congratulations on passing your test.
Our intensive courses are not only very popular but also very successful with a current pass rate of approx 87%. As you will appreciate, a lot of our waiting times can be down to DVSA availability for test dates. We do have a lot of positive feedback from not only our customers but also our instructors in relation to the intensive courses and your instructor should not have passed any negative opinion to you, as they should be instilling confidence in you and not making you doubt what you have booked. If you could please call our office and one of our managers will be able to speak to you about this and hopefully resolve your complaint for you.

We look forward to getting the opportunity to look into this for you.
Best regards
Pass N Go

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★★★★☆

“Strict and firm ”

Written on: 25/04/2016 by 64Cormier (1 review written)

Brilliant instructor! Made me feel completely at ease but equally could be firm with me when needed... Passed first time! I can't complain :)… Read Full Review

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★★★★★

“Brilliant ”

Written on: 24/04/2016 by ANeish (1 review written)

I passed my test on Saturday with an instructor through pass and go.I started my first driving lesson around about this time last year and it was an awful experience. After taking a break a friend recommended a driving instructor at pass and go and I decided to go for it. What a total different experience this was and I was so glad I did it, he was so patient when I made mistakes which was a lot different to my previous experience. I learnt a lot and my confidence kept on growing every lesson… Read Full Review

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★★★★★

“Absolutely amazing!!”

Written on: 22/04/2016 by Griffin-Altjy1994 (1 review written)

Really great service and really friendly. Had a lot of trouble with the Internet calculator and rang the office who explained it step by step and made it really easy. The people working on both the office ends and with learner drivers were always understanding and helpful which made it a pleasant experience. Everybody I spoke to or met was always really helpful and always professional. I would recommend pass n go to anybody who asks… Read Full Review

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★★★★★

“Fantastic service”

Written on: 21/04/2016 by 280Somerville (1 review written)

Fantastic service. Always on time for lessons, not one minute is wasted during the lessons so you don't feel as though you're not gaining anything. I'd definitely recommend to anyone wanting to start their lessons in regards to both the costs of lessons and the overall service… Read Full Review

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★★★★★

“Fantastic! ”

Written on: 18/04/2016 by Monserrat487 (1 review written)

I have used many different driving instructors over the space of around 15 years! I never felt confident enough to sit my test with any of them until I had lessons with my instructor at pass n go! He was very patient and a fantastic teacher, within a few months I passed the test I had feared for a decade and a half! Thank you so much pass n go!… Read Full Review

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★★☆☆☆

“would not recommend ”

Written on: 17/04/2016 by kbSherwood50 (1 review written)

I had one instructor who was under qualified. next was only available on weekdays when I work during the week like most people. so they told me after I paid for 2 hours of lessons that I couldn't have my money back. it isn't the money that bothered me it's the poor instructors and poor customer service. thanks for nothing passngo… Read Full Review

By Pass N Go Driving School Ltd

Written on: 17/07/2016

Hi,
Thanks for your message. We are sorry that you feel your service from us was not us to the high standard we expect.
Firstly i would like to mention that all Pass N Go instructors as qualified to teach through the DVSA and are all licenced to teach pupils to drive, we do not have any "under qualified" instructors at Pass N Go. In relation to instructor availability, we can check with our instructors in your area to find one that suits your needs. All you would need to do is call our office and we will be more than happy to look into this for you.

Thanks and best regards
Pass N Go

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★★★★★

“Friendly, reliable and easygoing”

Written on: 11/04/2016 by Jennagraceaston (1 review written)

Learning to drive with pass and go was an enjoyable experience. I had 1 lesson per week as this was all I could afford at the time and felt no pressure to have more. I learnt at pace that suited me again without any pressure on time. My instructor was really friendly and made me feel at ease behind the wheel, he was also very accommodating widen it came to booking lessons in and would collect me from various places (my house, my mams house or work) for a lesson which was helpful and convenient… Read Full Review

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★★★★★

“A great driving school ”

Written on: 10/04/2016 by 1954Bennett (1 review written)

Pass and go great driving school the instruction was really friendly and professional and was really good with how he help me and kept me safe in car. And will be getting my partner to do her driving lessons with pass and go… Read Full Review

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★★★★★

“Friendly, fantastic and definitely worth it.”

Written on: 10/04/2016 by Christinaz282 (1 review written)

I originally used a different driving school and they scared me so much so I didn't want to drive again. Pass n go were amazing! The instructor was so patient and had lots of time to help me and get me through. I am so pleased I went with pass N go, I actually made a friend to, I still visit my instructor. Shes amaze! Would highly recommend to anyone!! … Read Full Review

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★★★★★

“Passed my test on first attempt ”

Written on: 09/04/2016 by Cadence155 (1 review written)

I had been taking lessons with a private instructor before joining pass n go, it was waste of time and money. From the first lesson my pass n go instructor pointed out some basic mistakes and helped me not only to correct them but to drive confidently as well. I had couple of mock tests with my instructor before I booked my test and passed in the first attempt… Read Full Review

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★★★★★

“Best driving instructors ”

Written on: 08/04/2016 by amandareay (1 review written)

Fantastic company and fantastic service. My driving instructor was really patient and made me feel comfortable and confident on my lessons. Couldn't of asked for better!… Read Full Review

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★★★★☆

“eventually”

Written on: 08/04/2016 by Augustusp294 (1 review written)

although it took my 4th test to pass . this was no reflection on my instructor, each time that i failed there was only one fault on my test sheet,the fault lay with me driving on the right hand side of the road for over 25yrs. i can honestly say the tuition given to me was of the highest standard and on reflection i should have passed the first time based on the standard of tuition i was given… Read Full Review

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★★★☆☆

“Mixed review”

Written on: 08/04/2016 by Jackiekinnaird (2 reviews written)

Great telephone customer service . However instructor is NOT recommended, his communication and training skills are very very poor & I just threw my money away in my sons lessons for 4months. Then I changed to a different instructor and he was very happy to pass with the new instructor, who was great!… Read Full Review

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★★★★☆

“Mixed experience, but satisfied”

Written on: 01/04/2016

I found it difficult to arrange driving lessons because my working patterns varied a lot. The first instructor had me for a couple of lessons but then couldn't fit me in any more. My next instructor was great. He was very flexible and able to work around me. He knew where to push me, and where to give me time. He realised that the standard 2 hour sessions were too long for me, as I got tired at the end and started making mistakes that left me with a negative perspective at the end of my… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 01/04/2016 by fzEvans14 (1 review written)

He wasn't very helpful. I was with him for quite a long time then went to a different driving instructor and within 6 lessons I had learnt more off her and passed my test. He didn't teach me how to reverse into a parking space properly or anything… Read Full Review

By Pass N Go Driving School Ltd

Written on: 17/07/2016

Hi.
Thanks for your message.
We are sorry that you feel your instructor did not teach you to your required standard. All instructors do teach differently and all pupils do require a different style of teaching. We do have a number of instructors in each area and we would have been more than happy to arrange another instructor for you, that better suited your learning style. If you would like to discuss this further we would love to hear from you. If you could call our office and we will be able to speak to you about this.
Thanks and best regards
Pass N Go

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★★★★☆

“Great experience and a quick pass!”

Written on: 01/04/2016 by Moshe345 (1 review written)

Had about 10 lessons and wasn't able to practice in between but passed the first time thanks to my instructor who was friendly but very capable… Read Full Review

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★★★★★

“Excellent, calming, patient”

Written on: 30/03/2016 by 246CantuItalian (1 review written)

I received 30hrs lessons and both tests for my 30th birthday, so I was a late starter so I think I was a bit more than your average teenager. I was made to feel very relaxed, my instructor was very calming and patient. This all paid off as I went on to pass my test first time… Read Full Review

By Pass N Go Driving School Ltd

Written on: 01/08/2016

Hi,
We are very happy to hear that you felt relaxed while taking lessons with your instructor and we are glad you were able to get through the 30 hours and pass your test as well at the end of it. Best of luck for the future!

Best regards
Pass N Go

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