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Written on: 11/07/2014 by bartreviewcentre (2 reviews written)
In the past 2 weeks, I used first direct share dealing for ISA and regular transactions, and it deals UK stocks only, forget other markets. Online transactions frequently fail (transferring money to ISA), and in the last week they failed to settle share transactions to my bank account for 4 consecutive days. Never had such problems with other providers. To add insult to injury, first direct locked my online access to my own money when I repeatedly complained about first direct's share dealing… Read Full Review
Written on: 16/10/2013
I tried to buy a stock that is listed on the AIM market today using my First Direct stocks and shares ISA. Despite the government’s change of rules that now allow you to hold AIM stocks in your ISA, First Direct won’t let you! But why? Well I called them up and I was told that the ‘fund manager’ had chosen to ignore the new rules and decided AIM stocks are too risky. My response was; I have a self-select product as I don’t want a fund manager making decisions for me. I will… Read Full Review
Written on: 25/09/2009 by kingofreviews (89 reviews written)
First Direct share dealing:
With a service like this there aren't a huge number of things on which to pass judgement. Have they ever cocked thinsg up? No. Do they execute my trades in a timely fashion? Yes. Are the good avlue for money? Well a couple of quid off each trade would be nice....
Only other thing is that it's an online service, but things like 2 for 1 rights issue notifications come in the post, and if you are like me and don't open letters from your bank then sometimes you miss the… Read Full Review
As rated by real users
" Horrible Web Site - Worse Customer Service " Read More
" Poor customer care and seemingly no willingness to improve " Read More
" Good on rebates.. " Read More
" Good Customer service " Read More
" Waste of time " Read More