Travelone www.travelone.co.uk Reviews

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Average Ratings for Travelone www.travelone.co.uk

  • Customer Service1 stars
  • Value for Money1 stars
  • Overall rating1 stars

1 Review For Travelone www.travelone.co.uk

  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    This company Travelone produces a brochure with flight times etc. I booked in June to go to Turkey----my choice of holiday is always guided very much by the flight times I do not like to travel unsociable hours.. I paid an extra £50 to fly from Bristol, my nearest airport---the flight was to leave at 10.55 am which meant I could ask a friend to take me to airport. Tickets arrived this week for me to start holiday on Monday and the 'changed 'flight leaves at 7am which means I need to leave my house at 4am and will incur charges of £60 for airport parking. In the small print provided if there is not a difference of 12hrs----this can be done apparently. So a company can publish a brochure and not adhere to the times----if I had been informed at the time of booking I would not have chosen this holiday. They can make changes just before you leave when it is too late to cancel BUT if I wish to cancel and get my costs back then I need to cancel 70 days before----BUT I did n't have the information then!!!!! Yet another scam. SO DON'T BOTHER WITH THE BROCHURE---IT MEANS NOTHING.