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Written on: 05/03/2013
I was a bit nervous about using Firefly as they seem quite a small company with not much online feedback. But it worked out really well. Great prices for the storage supplies I wanted (which is why I thought I'd try them out). Ordered Saturday, delivered the following Tuesday. Would definitely use again and be less anxious about doing so!… Read Full Review
Written on: 15/12/2011
I have never had such bad service and lack of contact over an order that was placed over a week ago. They seem unable to follow a simple request and unable to place a phonecall to confirm a delivery. They have been a nightmare from the start to finish. I never normally write reviews but they have been so terrible I feel I have to. I will never shop with this company again and would advise everyone else to look elsewhere. … Read Full Review
Written on: 13/12/2011 by gfgfgf (2 reviews written)
I ordered a portable hard drive from firefly and recieved confirmation emails etc. 2 weeks later the product had not arrived so i phoned firefly to be told the item was no longer in stock and no replacement stock was due in. I should not have to chase the company to be told this. The lady on the phone was helpful and offered to change the order to another product but i chose to cancel… Read Full Review
Written on: 03/10/2011 by madpro (1 review written)
I ordered from this website because the prices were so good and I was trying to meet a budget. However, although the prices are very low the service is of a very standard. My itmes were delivered the day after I had prdered them and were of exceptional quality (better than some of the same products I had bough previously from Staples at 3 times the price.) Some of the items I had ordered were not instock, so there was a note to say that thes bits would follow, which they did a couple of days… Read Full Review
Written on: 14/10/2010
After an awful experience with an on-line furniture supplier based in Twickenham, when my credit card company had to get my money back, I tried Firefly with a small order. Order went in on 13/10 and goods arrived 14/10 lunchtime. Good prices, excellent service and a company that obviously has its own stock. Thoroughly recommend… Read Full Review
Written on: 22/06/2010
Hi ordered off Flyoffice.com found on Google search on 21st June 9.00am.Some great Stationery deals and purchased a large quantity of Office coloured card, great value,speedy next day delivery via UPS only £4.95 and if you are spending around £40 exc vat No delivery charge.Well pleased great polite service,Well recommended for you office stationery need,Well Done Cheers Shaun ExcelArate Driving School… Read Full Review
Written on: 09/09/2009 by Trisha H (14 reviews written)
This company has restored my faith in online office supply companies. I'd had a bad experience with another online office furniture company, so phoned Firefly when I found the same item on their site - I was assured that the workstation would leave on overnight delivery that afternoon (yesterday), and sure enough it was here before lunchtime today.
I had an email confirmation and account log-on details within 5 minutes of placing the order too.
Delivery was also free!
I'd give this company 10… Read Full Review
As rated by real users
" Poor Customer Service " Read More
Written by croftd
" Perfectly fine, they get the job done " Read More
" TERIBBLE CUSTOMER SERVICE " Read More
" Late, unhelpful, bad service - avoid these people. " Read More
" Superb " Read More
Written by Sianika