written by Fatima378 on 04/09/2015
I recently purchased a pack of C5 white envelopes for £3.63 my bill came to £10 29 because of a SMALL ORDER CHARGE !!!NEVER AGAIN
written by rwCombs256 on 03/09/2015
Title says most of it, plus exceptionally fast delivery, what's not to like. Handy hint - 12litre Really Useful storage boxes make really useful storage boxes for storing bird food
written by on 05/03/2013
I was a bit nervous about using Firefly as they seem quite a small company with not much online feedback. But it worked out really well. Great prices for the storage supplies I wanted (which is why I thought I'd try them out). Ordered Saturday, delivered the following Tuesday. Would definitely use again and be less anxious about doing so!
written by on 15/12/2011
I have never had such bad service and lack of contact over an order that was placed over a week ago. They seem unable to follow a simple request and unable to place a phonecall to confirm a delivery. They have been a nightmare from the start to finish. I never normally write reviews but they have been so terrible I feel I have to. I will never shop with this company again and would advise everyone else to look elsewhere.
written by gfgfgf on 13/12/2011
I ordered a portable hard drive from firefly and recieved confirmation emails etc. 2 weeks later the product had not arrived so i phoned firefly to be told the item was no longer in stock and no replacement stock was due in. I should not have to chase the company to be told this. The lady on the phone was helpful and offered to change the order to another product but i chose to cancel.
written by madpro on 03/10/2011
I ordered from this website because the prices were so good and I was trying to meet a budget. However, although the prices are very low the service is of a very standard. My itmes were delivered the day after I had prdered them and were of exceptional quality (better than some of the same products I had bough previously from Staples at 3 times the price.) Some of the items I had ordered were not instock, so there was a note to say that thes bits would follow, which they did a couple of days later. I've received such bad service from other comapnies that I had to write to say how refreshing it is to receive such good service.
written by on 14/10/2010
After an awful experience with an on-line furniture supplier based in Twickenham, when my credit card company had to get my money back, I tried Firefly with a small order. Order went in on 13/10 and goods arrived 14/10 lunchtime. Good prices, excellent service and a company that obviously has its own stock. Thoroughly recommend.
written by on 22/06/2010
Hi ordered off Flyoffice.com found on Google search on 21st June 9.00am.Some great Stationery deals and purchased a large quantity of Office coloured card, great value,speedy next day delivery via UPS only £4.95 and if you are spending around £40 exc vat No delivery charge.Well pleased great polite service,Well recommended for you office stationery need,Well Done Cheers Shaun ExcelArate Driving School.
written by Trisha H on 09/09/2009
This company has restored my faith in online office supply companies. I'd had a bad experience with another online office furniture company, so phoned Firefly when I found the same item on their site - I was assured that the workstation would leave on overnight delivery that afternoon (yesterday), and sure enough it was here before lunchtime today.
I had an email confirmation and account log-on details within 5 minutes of placing the order too.
Delivery was also free!
I'd give this company 10 stars if it were possible - phone answered quickly, helpful & pleasant staff and very efficient service.
As for the workstation: Smead Flexistand Height Adjustable - the instructions are typically vague, but once assembled, it's strong, sturdy and well finished - exactly what I wanted.
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