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Written on: 01/05/2014
Having read the positive reviews about this cycle shop I decided to get my bike serviced there. I usually get a full service for my bike annually and keep it in fairly good nick. There were no serious issues with my bike on the day I took it to the shop. However, the next day I received a phone call informing me that the front lever had broken while they were removing the cable attached to it. A spring inside had apparently snapped away. He then informed me that new levers would now cost in… Read Full Review
Written on: 23/06/2011 by iananthony (1 review written)
My experiences could not have been more different than the last post. Yes the shop is cramped, there are too many bikes on show and on a Saturday morning there are always about 5 or 6 keen cyclists dropping off for that day repairs and when the dogs are there – a very rare occurrence it does feel a little closed in. But the mechanics are all great particularly Jay and Mark - if he can get in front of a bike stand and the sales staff are knowledgeable and will let you test ride any of the… Read Full Review
Written on: 02/02/2011
I have recently moved to the area and decided to visit this local bike shop as I am a firm believer in supporting local businesses rather than chains. I have also been a keen touring cyclist for over 40 years and have visited many shops across the country.
On entering the shop I found it to be untidy, unclean, and cluttered - a taped up broken window on the door, a filthy carpet (covered in dog hair and stained with oil), dusty, unorganised and quite unpleasant on the eye.
The shop felt… Read Full Review
Written on: 27/01/2011
Took my newly purchased second-hand bike to this shop for a cleanup and servicing and was met by one of the most friendly and knowledgeable people that I have ever come across in retail (Mark). He spent 25 minutes on the bike tuning it up as best he could but ultimately recommended that I spend no more money on the bike as it wouldn't be worth it. Pointed out tens of things that were wrong with the way the bike had been put together, came across as extremely knowledgeable without being an ass… Read Full Review
Written on: 04/09/2009 by theangryhellcat (46 reviews written)
Stratton Cycles is a small independent Cycle shop in Wandsworth on East Hill. I last went in there to put my bike in for a full service and I try and buy all of my spares there. They offer a really friendly service and give really good advice. The advice they give you is always impartial, so they won't try and sell you something just because it's more expensive, they'll try and get to the right solution for you, especially when you're buying a new bike.
The last service I had, as usual… Read Full Review
As rated by our community of reviewers
" No reciept, no service!!!!!!!!!!!! " Read More
Written by ColinWP
" Fantastic service " Read More
" Ski goggle inserts " Read More
" I waited in all day but did not receive my "next day delivery&... " Read More
" Horrible Customer Service " Read More