Protect Your Bubble Reviews - www.protectyourbubble.com

★★★★☆
4.3 / 5
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

“Great service, straight to the point”

Written on: 27/08/2014 by aaronnicholls (1 review written)

Before deciding whether protect my bubble as the right company for me, I called and was given a complete breakdown of what my policy would entail. Everything was explained to the finest detail which made me more comfortable to proceed with the policy. When completing the policy the service was simple to understand and the staff were very accommodating. they told me everything i needed to know and explained anything i wasn't 100% familiar about. I'm yet to make claim but so far my dealing with… Read Full Review

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“phones was stolen”

Written on: 22/08/2014 by snoopy444 (6 reviews written)

hi i am realy upset with protectmy bubble as my daughter who i bought a brand new phone for of amazon had her phone pinched in a bar well known place for phones to go missing. when she put in a claim she was told of them she was not covered from them for me buying a phone from amazon because they dont cover there goods , which came from a well known dealer on there site.So after months of arguing over phone they change there mind and sent her a recondition phone which has just lasted 3.months… Read Full Review

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By Protectyourbubble

Written on: 22/08/2014

Hello,

Sorry to read this review. I have emailed you directly regarding this, if you could please respond to that email I can then look into this in further detail for you. If you have any further questions do not hesitate to put that in your email response.

Kind Regards
Alex
Protect Your Bubble

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“Great service!”

Written on: 20/08/2014 by luciewakeford (1 review written)

Having seen the tv adverts for protect your bubble and then having a new smart phone, tablet and laptop protect your bubble came up much cheaper for all of my gadgets. I have been very impressed by the service so far, and the last adviser I spoke to was very helpful and saved me me money… Read Full Review

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“bad practice”

Written on: 19/08/2014 by woo2tg (1 review written)

We have been paying out for the insurance now for 2 years i lost my phone and the police now class it as stolen put in a claim to get declined and we have paid more money into this insurance company then what my phone is now worth. We was first told that we was protected for lost to now get told we was not. So to all you people who think you are covered for lost. I am sorry to tell you you are not… Read Full Review

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By Protectyourbubble

Written on: 19/08/2014

Hello,

We are really sorry to see this review. If you could please respond to the direct email I have sent you I can look into this further for you and try to assist you. Sorry for any inconvenience we may have caused.

Kind Regards
Alex
Protect Your Bubble

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“Great deal ”

Written on: 15/08/2014 by Michellehindley1 (1 review written)

Protect my bubble is the best deal to cover my I phone ,I pad and tv it cost as much as it would for my I phone quote alone I had else wear so would highly recommend to friends and family thanks… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hi,

Thank you for your review. It is great to know that you found our prices competitive. We work hard to ensure that we can keep these as low as possible. If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us =)

Kind Regards
Alex
Protect Your Bubble

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“Best move I ever made”

Written on: 15/08/2014 by epMacKenzie171 (1 review written)

I recently decided to change mobile phone insurance providers after a shocking number of mistakes on my last insurers part which necessitated a complaint to the ICO. After some searching (and not a lot of happiness) I happened upon Protect your bubble. The website was easy to navigate and easy to add the additional items I wanted and my order was kept open while I waited for my old policy to expire. The staff were fantastic when I called to query something and were top class in their… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hi,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure our customers receive the best customer service we can offer.

It's also great to hear what customers like about our products! We try to make things as flexible as possible for our customers which is why we allow you to choose your payment date and a multi-gadget discount.

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us =)

Kind Regards
Alex
Protect Your Bubble

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“Ace”

Written on: 15/08/2014 by Davidsonxp1988 (1 review written)

Easy to buy and for a great price plus nice to know my device is save :)… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hi,

We are pleased to see you found our website simple to use and our prices affordable! Thanks for reviewing Protect Your Bubble =)

Kind Regards
Alex
Protect Your Bubble

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“Once you're signed up, they couldn't care less”

Written on: 14/08/2014 by ugSweeney278 (1 review written)

Having been a customer for 2 years, I went to amend my policy after upgrading my phone, it should have been a simple 5 minute job... Firstly, there isn't a local/national number for their customer service team, so if you're like me and don't have a landline, it's a 40p a min call (the sales team refused to transfer me as it's based in Ireland). I ended up emailing them - but due to their extremely slow response time, the process took 10 days complete. However, the price was not only higher… Read Full Review

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By Protectyourbubble

Written on: 15/08/2014

Hello,

We were really sorry to read your review.
We have since sent you a direct email. If you can please respond with your policy no we can look into this and investigate further and try to help.

Please accept our sincere apologies for the inconvenience this may have caused.
Kind Regards
Ash
Protect Your Bubble

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“Lost phone claim.... what's the point?”

Written on: 14/08/2014 by Bobby439 (1 review written)

Insurance cover is simple. You pay, you claim, you supply the relevant info....... and two weeks later I still don't have a replacement handset… Read Full Review

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By Protectyourbubble

Written on: 15/08/2014

Dear Bobby,

We were really sorry to hear that you've not received your replacement phone. We have sent you a direct email. If you can please respond with your policy no we can look into your claim for you and try to help.

Kind Regards
Ash
Protect Your Bubble

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“Go someplace else for your insurance”

Written on: 13/08/2014 by ksMcMillan95 (1 review written)

This company seems like a good deal until you are left without a phone while their claims department takes their time processing your claim and plays games requesting multiple documents (beyond the proof of purchase/receipt). My claim was just approved 6 days after I submitted it...now I'm hoping to have my device in 24-48 hours based on their 24 hr shipping promise. However I'm not holding my breath, other users have said their claim was reviewed and they were still waiting 3 months for… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hello,

We were sorry to hear that you were disappointed with the length of time it took to get your claim completed. Please be reassured that the documents you were asked for is standard practice, and helps validate claims. It is also important in our prevention of fraud, which is vital to protect the good prices we are able to offer our customers.

I have sent you a direct message so if you do have any further questions please do not hesitate to contact me directly.

Kind Regards
Alex
Protect Your Bubble

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“Best insurance”

Written on: 13/08/2014 by xvDuggan1962 (1 review written)

I love protect my bubble because its cheaper than the other insurance companies i uses to pay for and they have great service!! I totally reccomend this to other's who own expensive tech gear :). I probably just would want it cheaper :) thats about it… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hello,

Thank you for your review. It is great to know that you found our prices competitive. We work hard to ensure that we can keep these as low as possible.

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us!

Kind Regards
Alex
Protect Your Bubble

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“One satisfied customer!”

Written on: 12/08/2014 by 292MacKenzie (1 review written)

I recently bought a policy for my iPhone. I thought the price was very competitive and covered me for more than I expected. The process of buying the policy was really easy and took minutes to do. Really really pleased with the overall service and product DGI1415429. I am one satisfied customer!… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hello,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure our customers receive the best service we can offer.

Kind Regards
Alex
Protect Your Bubble

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“Very goof”

Written on: 12/08/2014 by Halsey202 (1 review written)

I like their communication style as well as their different types of offer. I will be happy to recommend my friends about them… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hi,

Thank you very much for your feedback - it's always great to hear what customers like about us. We like to try and make things as flexible as possible for our customers, which is why we offer a variety of different offers.

Kind Regards
Alex
Protect Your Bubble

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“Had to cancel!!”

Written on: 11/08/2014 by Grumpydan (1 review written)

I tried to take out over with protect your bubble however due to flaws in their website I could not. Unfortunately their website did not recognise my sort code (Natwest) so I was unable to proceed. I eventually processed the application with an incorrect sort code. I then contacted the customer service team who advised that I would need to phone their chargeable phone number to rectify the issue. I decided to let the policy lapse as I do not believe a company should have a free number for… Read Full Review

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“Fantastic.very pleased with the service and help.”

Written on: 09/08/2014 by qdJimenez1951 (1 review written)

The man on the phone was so helpful and informative.gave me a great price for an I phone 5c cover.he explained all the factors very well and it wad all set up very quickly and efficiently.would use them again and have recommended to family and friends… Read Full Review

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By Protectyourbubble

Written on: 10/08/2014

Hello,

We're glad to hear our customer service team were able to help you and If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us!

Kind Regards
Alex
Protect Your Bubble

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“absolutely marvelous work”

Written on: 09/08/2014 by Susanw71 (1 review written)

Quick and easy with no issues, not much else to say other great and excellent monthly insurance Would definately recommend to family and friends No complaints… Read Full Review

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By Protectyourbubble

Written on: 10/08/2014

Hi,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure our customers receive the best!

You may have already discovered this, but as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us.

Thanks for the review =)

Kind Regards
Alex
Protect Your Bubble

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“Best service eva”

Written on: 09/08/2014 by Peterson330 (1 review written)

Excellent service value for money would recommend them to anyone… Read Full Review

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By Protectyourbubble

Written on: 20/08/2014

Hi,

Thank you for taking the time to write a review. We try to offer the most competitive rates we can, and our Product team will continue to endeavour to secure the best prices for our customers.

I am also glad to hear that you would recommend Protect your bubble.

Kind Regards
Alex
Protect Your Bubble

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“amazing”

Written on: 09/08/2014 by csCrockett161 (1 review written)

Very easy to use website. clear instructions. kept all my details till I was ready to use it, so big time saver. officient in getting back to me. well worth insuring your gaget… Read Full Review

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By Protectyourbubble

Written on: 10/08/2014

Hello,

Thank you for your review. It's great to know that you found everything simple to use and clearly explained.

It is also great to see you were pleased with the service you received from our customer relations team =)

Kind Regards
Alex
Protect Your Bubble

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“Good”

Written on: 08/08/2014 by RodneySchultz (1 review written)

I haven't dealt a lot with the service, but as far as I'm concerned all is going well and my insurance is in place! God knows if i'll ever use the service but the prices are certainly acceptable for the cover you're getting. No problems with Protectmybubble so far - great customer service team as well… Read Full Review

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By Protectyourbubble

Written on: 10/08/2014

Hi,

We are pleased to see you are happy with our level and cover prices. We are also glad you were satisfied with our customer service team!

Thanks for reviewing us =)

Kind Regards
Alex
Protect Your Bubble

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“Great cover minimum expense”

Written on: 08/08/2014 by Kaylinz342 (1 review written)

Love this service cheap amd minimum fees if your device is damaged, cheap and covers the works quick to use and get things done. Please not there are many other insurers and believe me they just want your money without questions I feel this covers the length and worries if you need to repair or claim on your gadgets. Don't be fooled by others, this one is the best, does what it says on the tin and not on the small print, you pay for what you get up front, no hidden agendas or so forth, only… Read Full Review

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By Protectyourbubble

Written on: 10/08/2014

Hi,

We are delighted to see you've liked your experience with Protect Your Bubble. We treat our customer as people and not just pound signs so it is great to see you feel that way =)

Thanks for reviewing us!

Kind Regards
Alex
Protect Your Bubble

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