Protect Your Bubble Reviews - www.protectyourbubble.com

★★★★☆
4.3 / 5
4500
88% of users recommend this
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Latest Reviews

“Do not use!!!”

Written on: 19/09/2016

Dropped my phone in water, screen smashed and water damage. Made claim on Tuesday, can only do this online and they 2 days to look at claim only to come back and say they need proof of purchase - this wasn't asked for at first point. Provided this had to wait another 2 days, this took it to the weekend - which they are closed. Head nothing Monday, called them after being on hold for 40 mins they finally approved my claim, paid £50 to be told it had to go for repair - this 3-5 days to be… Read Full Review

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“ SNEAKY”

Written on: 15/09/2016

To say that I am disappointed with your company and your service would be an understatement. I have paid my monthly insurance for years and have an iphone6 that has 3 distinct problems : very low battery life , intermittent charging problems, and it sticks/freezes mid call. In July I sent it away for repairs (paying an excess of £50) and it came back with the same 3 problems. I was unable to be without my phone through the school holidays and waited until Sept to claim the repairs under the 6… Read Full Review

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“Simple to set up, cheap.... but when you claim they...”

Written on: 07/09/2016 by stevenm443 (1 review written)

2 months after losing my phone and having provided all the proof possible.... still no phone. I am now being given the run around again. So far, half a dozen emails and hours on the phone and still no replacement phone. I have now had to buy a new handset as the saga continues. Insure with this company at your Peril! Most of the good reviews are from people who have not had to suffer their claims process!… Read Full Review

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“Joke of a company”

Written on: 27/08/2016 by kqHutchinson317 (1 review written)

this company is an absolute joke, called to claim for my phones smashed screen to be told that 'the bank has cancelled the payment' and so my policy has been cancelled. spoke to the bank who advise that they haven't cancelled any payment and no request has been made to set up a direct debit with them. called this joke of a company back to find out whats going on to then be told that id givent wrong information (sortcode), completely different to what I was told originally, they have made no… Read Full Review

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“Poor Communication”

Written on: 13/08/2016 by erussin (1 review written)

My phone fell and cracked screen. Straight talk phone and receipt only show Straight Tal. After 12 emails they claim my receipt is not good enough. They also play games saying they received the second attachment but not the first which coincidently was the receipt with proof of purchase. They are out of stock on my phone otherwise all this info would not be needed. Call times are quite lengthy considering all the hold times2 7-9 minutes per hold. CSR closed claim and no one knows why, left… Read Full Review

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“GOOD”

Written on: 27/07/2016 by RyleeFitzgerald492 (1 review written)

Goodd service and good price for policy… Read Full Review

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“good value cover”

Written on: 26/07/2016 by Grantz223 (1 review written)

easy to set up online, comprehensive cover, no hassles… Read Full Review

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“Amazing service and easy to setup”

Written on: 22/07/2016 by daleadam20 (1 review written)

I found it very easy to set up my account with protect your bubble. Everything was very well laid out on the website and easy to see they helped me through step by step so I did not make any mistakes I would recommend this to anyone… Read Full Review

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“BEWARE ”

Written on: 14/07/2016 by Kamryn363 (1 review written)

I filed a claim clearly stating the fact I no longer had possession of the phone due to serve damage. After what felt like a life time gaining all the required information (3 weeks prior to my original email) my claim was finally authorised. With releif I contacted protect your bubble to complete my claim by settleing the excess payment required. However during this transaction a member from their team (polite and helpful) informed me that the next process would require the remaining parts of… Read Full Review

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By Protectyourbubble

Written on: 18/07/2016

Hi,

Sorry to read your review. We have sent you a direct email. If you wish to discuss your experience further so we can look into this please reply to the email with you policy details.

Thank you for your feedback, We would like to apologise for any inconvenience caused.

Kind Regards
Protect Your Bubble

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“Fast, Simple, Easy and Reasonable!”

Written on: 14/07/2016 by Clark407 (1 review written)

Price is very reasonable and covers literally everything! Very happy to be a Protect Your Bubble customer!… Read Full Review

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“Easy to go”

Written on: 13/07/2016 by TaraJamison399 (1 review written)

Peace of mind at a fraction of the cost yet like for like in the spec !!!! Would definitely recommend… Read Full Review

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“Quick, cheap and secure”

Written on: 12/07/2016 by imy.khan (1 review written)

As the title defines: Quick, cheap and secure. Competitive price. No jargon or additional sales speeches. Straight forward at affordable prices. Best on the net! Already recommending all family and friends… Read Full Review

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“Easy peasy”

Written on: 12/07/2016 by Amyclark (1 review written)

This is my third year with Protect Your Bubble and I wouldn't insure my phone with any other company. It's super quick to arrange a policy, I know exactly what I'm getting for my money and its so cheap I don't even notice it come out of my bank each month. The optional add-ons are really cheap and useful too and I like the fact that I can easily log on to my online account to make changes to my policy. The customer service is brilliant too- whenever I've phoned them they've always been really… Read Full Review

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“Easy full cover!”

Written on: 12/07/2016 by 396Soto (1 review written)

Full cover for a reasonable price!… Read Full Review

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“Very easy to join and thay look after you if you need...”

Written on: 11/07/2016 by Dogmuck (1 review written)

Iam well pleased with how my case wos handled very easy to join helpfull staff when you phone try to get your item fixed as quickly as thay can wish i knew of these befor… Read Full Review

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“My Iphone”

Written on: 11/07/2016 by JamieMacDonald454 (1 review written)

Good value for money, staff very friendly and informative. Meets all my requirements… Read Full Review

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“Great service”

Written on: 11/07/2016 by EliMcClanahan1984 (1 review written)

Spoke to a wonderful lady who ran me through the whole process with ease and confidence in her work. Lovely to speak to someone who knows the ropes and was well mannered. She even managed to have a joke which fits my personality brilliantly. I would highly recommend her and your services to family members and friends… Read Full Review

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“Good products and services”

Written on: 11/07/2016

The site is easy to use, with a good range of policy options to cover a range of devices. Quick to respond to request to cancel my single-device policy the next day after I took out a new policy for 2 devices. I have not made a claim yet, and long may that continues. Therefore, I cannot comment on that process. Prices compare well with products offered by network providers and other high street phone shops. Overall, I have had a good experience with using Protect Your Bubble. … Read Full Review

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“Easy to do”

Written on: 11/07/2016 by biMiller1969 (1 review written)

I used this to protect my business hardware… Read Full Review

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“Phone and iPad insurance ”

Written on: 11/07/2016 by Lizeth219 (1 review written)

I am very pleased with the service which I have revived from PMB. It was very clean and easy to get a quote and book the insurance which is why I am please with the service… Read Full Review

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