Protect Your Bubble Reviews - www.protectyourbubble.com

★★★★☆
4.3 / 5
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

“Can't use fail”

Written on: 22/10/2014 by 1980McClanahan (1 review written)

I can't log on just tells me details are wrong waste of money lots of hassle… Read Full Review

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By Protectyourbubble

Written on: 22/10/2014

Hello,

Sorry to see you have been having issues with logging in. Unfortunately you do not get automatically enrolled into our online portal MyBubble so it will require separate registration. If you have not registered before click on the link to register, enter the details you took out the policy with and it should register you.

I have sent you a direct email so if you do have any issues please respond to that with your policy number and I can look into this further for you.

Kind Regards
Alex
Protect Your Bubble

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“Hard time ”

Written on: 20/10/2014 by Arezkiouali (1 review written)

We unsure 2 mobile with them , my wife Brock her phone and this insurance given her hard time this last 2 weeks and didn't ask her the send the phone , I really think they tray to no repair on give her another phone Becarful from this insurance company they will give you hard time… Read Full Review

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By Protectyourbubble

Written on: 20/10/2014

Hello,

We are really sorry to read your review. If you could please respond to the direct email I have sent you with your policy number I can look into helping you directly. Apologies for any inconvenience we may have caused.

Kind Regards
Alex
Protect Your Bubble

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“great reliable service”

Written on: 12/10/2014 by PranavDaley85 (1 review written)

Relief knowing my new phone is covered. i can relax and enjoy it without having to worry. thanks for a great service… Read Full Review

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By Protectyourbubble

Written on: 14/10/2014

Hi,

We are delighted to see you are pleased with the level of service you have received and are glad you feel reassured now you're insured =)

Kind Regards
Alex
Protect Your Bubble

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“good value for money”

Written on: 09/10/2014 by Ralston361 (1 review written)

I think this particular insurance is a lot cheaper compared to any other gadget insurance elsewhere. I have to keep using this insurance for my gadgets. I can definitely recommend this insurance to my family and friends… Read Full Review

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By Protectyourbubble

Written on: 14/10/2014

Hello,

Thank you for taking the time to write a review. We try to offer the most competitive rates we can, and our Product team will continue to endeavour to secure the best prices for our customers.

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us!

Kind Regards
Alex
Protect Your Bubble

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“Good, easy service”

Written on: 07/10/2014 by Rankin29 (1 review written)

Good easy sign up. Like all the information is emailed and all online if you need it. I only purchased mobile insurance but good deal and I might go back and insure more items. Would recommend to friends… Read Full Review

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By Protectyourbubble

Written on: 14/10/2014

Hi,

Thanks for reviewing us. We are pleased to see you found the sign up process easy and have found accessing your information online simple.

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us!

Kind Regards
Alex
Protect Your Bubble

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“protecting my items”

Written on: 06/10/2014

happy with the cheap easy service , would definatly pass on the good service i received… Read Full Review

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By Protectyourbubble

Written on: 14/10/2014

Hello,

We're glad to hear our customer service team were able to help you and you found our prices affordable. Thank you for reviewing us.

Kind Regards
Alex
Protect Your Bubble

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“Great service easy to set up low payment for my phone...”

Written on: 06/10/2014 by ycDwyer156 (1 review written)

Great service easy to set up low payment for my phone and hudl only took a few minutes thankyou… Read Full Review

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By Protectyourbubble

Written on: 14/10/2014

Hello,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure we can keep this as low as possible for our customers!

Kind Regards
Alex
Protect Your Bubble

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“Decent Price - Customer Service Terrible ”

Written on: 04/10/2014 by DanoUK87 (1 review written)

The price to insure the IPhone 6 was good, however when trying to call them to confirm some details they made me felt like a scam artist. I asked about the issue with the IPhone 6 bending as it was in the media at the time, the girl I spoke with was not interested & I got a response of "no idea you would need to speak to claims" "oh ok can you transfer me" (dead air) "right ok..." "well we cant transfer from here" "OK can I get the number" "just redial & select claims". It was the tone she used… Read Full Review

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By Protectyourbubble

Written on: 09/10/2014

Hello,

Sorry about the issues you have suffered with our sales team, rest assured we do take all feedback seriously and I will feed this back on so we can improve the service levels.

We are pleased you found our website simple to use and our claims agent provided excellent service to you.

Thanks for your feedback is it most appreciated =)

Kind Regards
Alex
Protect Your Bubble

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“Good value or money”

Written on: 04/10/2014 by Erick371 (1 review written)

Protect your Bubble offer a realistic and affordable premium for their insurance. The online site for a quote is easy to use and quick. Very pleased with this insurance company have used it before for other mobile phones, tablets. Cannot think of anything I did not like. I havent had the misfortune of having to claim for anything so cannot comment on this… Read Full Review

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By Protectyourbubble

Written on: 14/10/2014

Hi,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure our customers receive the best customer service we can offer.

Great to have you insure more items with us =)

Kind Regards
Alex
Protect Your Bubble

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“phone not fixed”

Written on: 04/10/2014

I sent my phone off for liquid damage. I was not able to obtain wifi with this issue and lack of service. I urgently needed a phone to cover me for the period the phone was being repaired so I bought a new one and was going to give the iphone to my son for his birthday in August. When i received the repaired phone back i put it away as it was for my son and when we came to use it it still had the wifi issues. We took it to apple who advised it was still damaged and had not been repaired. This… Read Full Review

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By Protectyourbubble

Written on: 07/10/2014

Hello,

Sorry to read your review. We're sorry the repair was faulty and this is very rare. We use a supplier who have a stringent approach to ensuring the quality of replacements and repairs, but with all things, from time-to-time a fault can slip through the net.
Please accept our sincere apologies for the inconvenience this may have caused.

I have sent you a direct email, if you could respond to that with your policy number we can look into this further.

Kind Regards
Alex
Protect Your Bubble

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“Great!”

Written on: 04/10/2014 by Leroy57 (1 review written)

great service, great price, always get my phone insurance with protect your burble, wouldn't want to go anywhere else… Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hi,

Thanks for your review, we are delighted to see you are happy with the service you received and the price you paid!

It is great to see you wouldn't go anywhere =)

Kind Regards
Alex
Protect Your Bubble

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“Easy to apply!! And doesn't cost the Earth ”

Written on: 04/10/2014

Getting a quote was really quick and easy to obtain. The website was user friendly to navigate. Then the quote provided didn't cost the earth and gave me all the cover I wanted, perfect!!… Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hello,

Thank you for taking time to write a review. It's great to hear you liked our website and found our setup process quick and easy to follow.

We're also glad you were happy with our level of cover and price =)

Kind Regards
Alex
Protect Your Bubble

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“Easy to use”

Written on: 04/10/2014 by Gallagherxq313 (1 review written)

I have only just used this site so can only comment on how easy it was to navigate throughI found this service really easy and quick to use got a quote really quickly and it explained everything that was covered it also covers loss of my phone which my previous insurance did not do. I recommended this site to my sister for her insurance and she also changed over to this. There was no long forms to fill in before getting a quote and there was also the offer of emailing to you so you could… Read Full Review

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By Protectyourbubble

Written on: 20/10/2014

Hello,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure our customers receive the best customer service we can offer.

We are delighted to see you recommended your sister and if you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us.

Kind Regards
Alex
Protect Your Bubble

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“Affordable but not yet tested ”

Written on: 04/10/2014

Saw protect your bubble on TV and it seemed a logical place to insure gadgets as it was specific, however I have only just started my insurance with them so can't comment on whether they are any good when it comes customer service or when I make any claim as luckily i havent had too. I hope I never need to claim on my gadgets but it's good having peace of mind knowing that if you did need it then it is there as a back up. Insurance with my phone company was extortionate so I was pleased that… Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hello,

We are glad you feel reassured now that you are insured. It is great to know that you found our prices competitive. We work hard to ensure that we can keep these as low as possible.

Kind Regards
Alex
Protect Your Bubble

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“Mobile phone insurance”

Written on: 03/10/2014 by Rileywz11 (1 review written)

Very pleased with the online service. It was quick and easy to insure my new iphone 6. Price was competitive. I have already told my family and friends and they are also considering to insure their phones with you. … Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hi,

Thank you for writing a review. It's always nice to hear our customers found our service easy to use. We offer competitive rates and are always working hard to ensure our customers receive the best customer service we can offer.

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us =)

Kind Regards
Alex
Protect Your Bubble

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“Good so far! ”

Written on: 03/10/2014 by Manninguw384 (1 review written)

I've not had to claim but overall the process to set up the insurance has been simple… Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hello,

Thanks for your review and we are pleased to see you found the setup process easy!

Kind Regards
Alex
Protect Your Bubble

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“Easy to use”

Written on: 03/10/2014 by 349Klein (1 review written)

Just got my insurance for new iPhone 6 plan looks good. Easy to navigate and cover looks ok… Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hello,

We are delighted to hear you found the website simple to use and are happy with your level of cover.

Thanks for your review =)

Kind Regards
Alex
Protect Your Bubble

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“14 days wait”

Written on: 03/10/2014

Overall it a very good company. I would of liked the phone cover to start sooner than 14 days. After all my new i-phone 6 could get damaged or stolen, before the insurance covers me! The price of the policy with added NHS discount was a great deal, that's what did it for me… Read Full Review

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By Protectyourbubble

Written on: 20/10/2014

Hello,

Thank you for your review - As you rightly point out it is part of our policy terms and conditions that a customer can not make a claim within the first 14 days of their policy. We are pleased to see you noticed it and found our terms and conditions easy to understand.

We are pleased to see you used our affiliate partnership with the NHS to get a discount.

Kind Regards
Alex
Protect Your Bubble

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“Great service”

Written on: 03/10/2014 by Roy446 (1 review written)

Very easy website to use. Great value for money… Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hi,

Thanks for you review, it is great to know you found our website simple to navigate. We are also happy to hear you found our prices affordable =)

Kind Regards
Alex
Protect Your Bubble

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“Reassuring gadget protection”

Written on: 03/10/2014 by 327Dickson (1 review written)

I find it comforting to know protect my bubble is there in case I need to claim (not that I have, touch wood!). I'd recommend it to anyone because it's so easy to set up! … Read Full Review

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By Protectyourbubble

Written on: 15/10/2014

Hello,

It is great to know you are planning on spreading the word of Protect Your Bubble. If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us =)

Kind Regards
Alex
Protect Your Bubble

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