Protect Your Bubble Reviews - www.protectyourbubble.com

★★★★☆
4.3 / 5
4417
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

“worst company to get insurance with”

Written on: 28/08/2015 by 1987Gallegos (1 review written)

claim takes ages its a joke send them proof of ownership receipt of purchase and bills still no good been nearly 4weeks with no phone and still no closer to getting claim started or resolved funny they don't need any documentation to take your money every month joke avoid at all cost… Read Full Review

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“Do not use this company”

Written on: 07/08/2015 by Pugh274 (1 review written)

Son went into pool with his Iphone so I contacted Protect your Bubble to to file a claim. I filled out the sworn proof of loss and had to go to the Apple store to get a copy of the receipt. I faxed both items to them and they didn't receive them. I faxed them again and they didn't receive them. I asked for another number to fax it to and they said there was only one. I asked if I can scan and email the documents and they said sure. Emailed them 3 times and they say they never received my email… Read Full Review

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“Great customer service”

Written on: 03/08/2015 by HJSophia (1 review written)

I purchased an annual insurance for my laptop and mobile and couldn't be happier! They answer all my questions within 24hrs and supplied with the receipt I needed for work to be reimbursed. Would recommend to anyone that needs good cover for their gadgets and excellent support from their staff if necessary. Additionally, good value for money :) Thank you!… Read Full Review

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“Excellent service”

Written on: 09/07/2015

Very traumatic time breaking a new phone. But Protect your bubble made it simple and quick to get it fixed. I sent the phone on Tuesday and it arrived back on Friday fixed, even the dents on the case were replaced. It is amazing, so happy couldnt thank them enough. It was quick and easy to get my proof of purchase and proof of usage from O2 as well. It was emailed over then send to PYB and they approved and my phone was sent immediately. I paid £7.70 to send special delivery and PYB put… Read Full Review

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“Speedy Service, WRONG IPHONE COLOR”

Written on: 08/07/2015 by Mendoza40 (1 review written)

Small Print says they cant guarantee the color of the replacement Phone. I wish I had read this... Imagine a guy with a white and gold Iphone or a girl with a Black one... Just unacceptable, will be cancelling my insurance… Read Full Review

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By Protectyourbubble

Written on: 09/07/2015

Hello,

We're really sorry to hear about your claims experience. We have now sent you an email regarding this issue, if you can kindly respond to this with more information and we can look into this further for you.

Sorry for any inconvenience caused.

Kind Regards
Shai
Protect Your Bubble

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“Please dont go with this company”

Written on: 23/06/2015 by krshn11 (1 review written)

I took plan sep'2014 for my laptop then i am trying to claim on May'2015 they Said i don't have account with this company, after 2 weeks metal struggling i have paid 50$ and send it repair center then they said it hazard material after that they said there is insect and rejected claim Finally it useless protection plan … Read Full Review

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By Protectyourbubble

Written on: 09/07/2015

Hello,

We're really sorry to hear that, however we have passed this onto protect your bubble US, who will be in contact with you shortly.

Sorry for any inconvenience caused.

Kind Regards
Shai
Protect Your Bubble

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“Faultless service”

Written on: 17/06/2015 by Jamiec294 (1 review written)

I dropped my iPhone 6 a few weeks ago causing the metal to bend away from the screen and issues using it, after calling up my claim was instantly approved and I paid the £50 excess and sent my phone off About a week later here is my brand new phone sent to me because my old one was unfixable, I honestly can't fault protect your bubble in any way, they did exactly what they said they would and I'm extremely happy It seems that most of the poor reviews are from people who lost their phones and… Read Full Review

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By Protectyourbubble

Written on: 19/06/2015

Hi,

Thank you for taking out the time to write such a positive review :)

We're delighted to hear about your positive claims experience with us and that we could help make the process fast and efficient for you.

Kind Regards
Shai
Protect Your Bubble

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“Epic bubble cover”

Written on: 16/06/2015 by mfjbrennan (1 review written)

Easy to set up and straight forward. Good features such as combined cover for more than item with discount! Cheaper than other providers without compromising the level of cover. Quick confirmation and piece of mind. Like the name 'Bubble' it makes you visualise a big protective bubble around your insured items!… Read Full Review

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By Protectyourbubble

Written on: 19/06/2015

Hello,

Thanks for your review :)

We're delighted to hear that you were happy with our cover options and that you were happy with our level of cover.

Kind Regards
Shai
Protect Your Bubble

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“Take your money and don't replace your phone.”

Written on: 15/06/2015 by authenticview11 (1 review written)

Claim is now over three months. Still without a replacement for my lost galaxy s5. Easy getting your money, not so easy when you have to claim. No explanation why it is taking so long. Just gutted I didn't go with EE who replace phones quick and efficiently. I now have the ombudsmen involved. Don't hold your breathe with protect your bubble.  never recommend this awful insurance broker. … Read Full Review

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By Protectyourbubble

Written on: 19/06/2015

Hello,

We're really sorry to hear about your claims experience, i have now escalated this onto our complaints team who will look into this, if you would like to discuss this further, we have sent you an email, i'd be happy to help.

Sorry for any inconvenience caused.

Kind Regards
Shai
Protect Your Bubble

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“Simple, Quick, Easy”

Written on: 14/06/2015 by KristaMonaghan432 (1 review written)

Simple and easy setup, took me 5 minutes to get it all up and running. No hard questions or complicated answers. And the support they give is really good, just cant fault it !!!… Read Full Review

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By Protectyourbubble

Written on: 17/06/2015

Hello,

Thank you for taking out the time to write a review :)

We're pleased to hear that you found the setup process quick and that you found us easy to use.

Kind Regards
Shai
Protect Your Bubble

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“Good so far I'm happy”

Written on: 13/06/2015 by Esteban126 (1 review written)

I've only just started but so far things are pretty good :)… Read Full Review

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By Protectyourbubble

Written on: 17/06/2015

Hello,

Great to hear that you are happy with your cover so far. We hope to keep providing you with great service for the future.

Thanks for your review :)

Kind Regards
Shai
Protect Your Bubble

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“Mobile Phone Insurance ”

Written on: 12/06/2015 by JessicaDillon (1 review written)

Purchased a new policy online based upon clear information on cost and cover offered. The price was very competitive and the online process straightforward and quick. I would recommend Protect Your Bubble to others… Read Full Review

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By Protectyourbubble

Written on: 17/06/2015

Hi,

Thanks for your review :)

Great to hear that we could help make the online process quick and straightforward for you, Also that you found our website to be clear.

Kind Regards
Shai
Protect Your Bubble

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“trouble free cover”

Written on: 11/06/2015 by nayrton (1 review written)

Easily set up online, gives you peace of mind regarding the safety of your mobile which can become an expensive liability should you lose it, have it nicked, or accidentally break it. I know my family members have their phones insured in a similar manner… Read Full Review

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By Protectyourbubble

Written on: 17/06/2015

Hello,

Thanks for taking the time out to review us :)

We're delighted to hear that you found our online setup process easy and we hope to keep providing you with great service for the future.

Kind Regards
Shai
Protect Your Bubble

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“good but slow”

Written on: 14/05/2015

It was a good service and could have been better but the reason I have given it 4/5 is because of the length of time it took until I could receive a replacement device or repaired device!!… Read Full Review

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By Protectyourbubble

Written on: 17/06/2015

Hello,

Thanks for your review :)

Glad to hear that you were happy with our service. We will feed your views across to our claims team.

Kind Regards
Shai
Protect Your Bubble

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“so simple to set up”

Written on: 13/05/2015 by LibbyRoberts (1 review written)

I loved just how easy this site was to use, I also like the extra options that the site offered and that you could get quotes with or without extra options without being bullied into purchasing them, I opted to purchase digital secure with mine and it was a lot cheaper to incorporate this with my insurance than purchasing it separately, very pleased so far with the service and price of policy… Read Full Review

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By Protectyourbubble

Written on: 17/06/2015

Hello,

We're pleased to hear that you found our website easy to navigate and that you are happy with our different levels of cover options.

Thanks for reviewing us :)

Kind Regards
Shai
Protect Your Bubble

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“Quick and easy”

Written on: 26/04/2015 by ClarkByrd390 (1 review written)

Very quick easy and cheap service! Haven't made a claim yet but so far protectyourbubble have been good… Read Full Review

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By Protectyourbubble

Written on: 27/04/2015

Dear Clark,

We are pleased to hear that you are happy with your cover so far. Its great to hear that you found us quick and easy to use.

Thank you for your feedback :)

Kind Regards
Shai
Protect Your Bubble

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“Very easy to arrange”

Written on: 24/04/2015 by Kylie332 (1 review written)

I found it very quick and easy to get the cover I required at a very competitive price… Read Full Review

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By Protectyourbubble

Written on: 27/04/2015

Dear Kylie,

Thank you for your review :)

We are pleased to hear that you found us quick, easy and competitively priced. We hope to keep providing you with great service for the future.

Kind Regards
Protect Your Bubble

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“A very good and affordable product. ”

Written on: 24/04/2015 by Arnold254 (1 review written)

If everyone went for this type of insurance it would be even cheaper… Read Full Review

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By Protectyourbubble

Written on: 27/04/2015

Dear Arnold,

We're glad to hear that you found our prices competitively priced and affordable.

Your feedback is appreciated :)

Kind Regards
Shai
Protect Your Bubble

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“Convenient easy and simple ”

Written on: 24/04/2015 by TrentonHalsey (1 review written)

Protect your bubble was recommended to me by a family member. The ease of use of the website impressed me, I also found the different options good to. I would definitely recommend to my colleagues, friends and family. Nothing negative to say… Read Full Review

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By Protectyourbubble

Written on: 27/04/2015

Dear Trenton,

We're delighted to hear that you found our website easy to navigate and that you would recommend us to friends and family.

Thank you for choosing us and writing a review :)

Kind Regards
Shai
Protect Your Bubble

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“burst your bubble, no protect it”

Written on: 23/04/2015 by Jaykay7771 (1 review written)

I usually take insurance out when i upgrade my phone contract as it is more convenient . This time i looked into protect your bubble. Not only was it easy to get a quote it was also half the price. The signing up was very easy an i experienced no problems. I would highly recomend it… Read Full Review

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By Protectyourbubble

Written on: 27/04/2015

Hello,

Thank you for choosing us :)

We're pleased to hear that you found our setup process easy and that you found our prices competitive.

Kind Regards
Shai
Protect Your Bubble

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