Protect Your Bubble Reviews - www.protectyourbubble.com

★★★★☆
4.3 / 5
4429
87.9% of users recommend this
  • Customer service

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Latest Reviews

“Protect my bubble are the best!!!!”

Written on: 09/02/2016 by Victor204 (1 review written)

Dear All, I've never ever insured my phone since I've had a phone but this year I thought I'd insure it as you never know what can happen. I was recommended by loads of people to go on it and I went online to set up my account and it was so easy! It wasn't difficult at all and proper user friendly! It took 5 minutes of my time and now I feel relaxed that I have insured my phone, I'm sure the company will look after me. For a little cost every month, everything's covered! With everything… Read Full Review

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“So easy!”

Written on: 09/02/2016 by 122Goodwin (1 review written)

Easy to set up, comprehensive cover and not too expensive. Hope they deliver should I need them!… Read Full Review

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“very happy”

Written on: 09/02/2016 by andreasalter (1 review written)

really glad I got a quote for phone insurance for my sons new phone, not only did I insure his phone but was able to insure mine also, very conveinent… Read Full Review

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“Fast and easy to use service!”

Written on: 09/02/2016 by Hamptonzp164 (1 review written)

Very fast, very easy to use service. Within 5 minutes I was insured! Great, can't recommend enough!… Read Full Review

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“Easy to understand”

Written on: 09/02/2016 by Joanna457 (1 review written)

Not had to make a claim yet, luckily, but the process of taking out the insurance is good, easy to understand and quick to do. It's hard to give a really good review as the act of purchasing insurance is always fairly swift, but the act of having to make a claim is something quite different so only time (and bad fortune) will tell if Protect Your Bubble really stands up to the test! All in all though it seems a rather good, well thought out product… Read Full Review

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“it's really good”

Written on: 09/02/2016 by tainton1993 (1 review written)

I am really happy with getting this I now know if my phone gets broken or stolen it is insured and your prices are really good really happy… Read Full Review

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“Annoying useless and a pain”

Written on: 07/01/2016

My iPhone6 was water damaged so I claimed of the insurance I had taken out with protect your bubble and my claim was excepted. I sent my broken phone to the company two weeks before Christmas, and got it back two weeks later saying it was "fully repaired" this was not the case!! My phone was even more damaged then before I sent it off. The battery rattles when shaken this was not the case before I sent away. I'm still waiting for my prepaid bag to come to send my phone away for the second time!… Read Full Review

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By Protectyourbubble

Written on: 25/01/2016

Hi,

We were really sorry to hear that about the issues you are experiencing with you're repaired phone. I have sent you an email if you can please respond with your policy number I will be more than happy to look into this for you and help.

Sorry for the inconvenience caused.
Kind Regards
Ash
Protect Your Bubble

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“the worst insurance company”

Written on: 01/01/2016 by Greenyt63 (1 review written)

My phone had the screen cracked and back bent also from the fall damaged it.The excess i had to pay 50 pounds covered for replacing the damaged screen but not for the bent back. Which means i have to continue using the phone looking like it came out of war.The cost of replacing a screen in town is around 25 pounds in a phone shop.I advise everyone that wants to get this insurer to think twice because unless your phone is not working at all they will not repair any cosmetic damage like they say… Read Full Review

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By Protectyourbubble

Written on: 25/01/2016

Hello,

Thank you for your review - As you have correctly pointed out our Excess fee for damage is £50, unfortunately We only cover damage if it stops the normal functioning of your gadget. Cracked screens are covered, but if your gadget has only suffered a scratch or dent, and still works as expected, then we will not repair or replace it. We are really sorry we weren't able to help you with the bent in your phone as this is not covered.

Sorry for any inconvenience caused.
Kind Regards
Ash
Protect Your Bubble

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“Paid premium and $125 for a junk”

Written on: 24/11/2015 by Duganal419 (1 review written)

Don't be fooled to pay all the premium and extra money for a junk phone that only last for 45 days and you are doomed! And they will ask you to to pay another $125 for another junk . Don't be fooled!… Read Full Review

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“AVOID at all costs”

Written on: 30/10/2015 by hoPeters166 (1 review written)

Insured my iPhone and the screen cracked. Provided information 3 days ago no reply no help absolute waste of money. I would no recommend this company… Read Full Review

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“Requires Original Receipt”

Written on: 08/10/2015 by fsThornton79 (1 review written)

After 18 months of paying on 5 phones. The first time I tried to file a claim. required deductible and the original receipt… Read Full Review

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“its okay backup”

Written on: 04/09/2015 by LoganCook (1 review written)

The cover was comprehensive enough for the phone, but should have a way of decreasing over time for example when renewing the policy should be reduced or its not worth it, especially for cheaper or out of date products… Read Full Review

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“worst company to get insurance with”

Written on: 28/08/2015 by 1987Gallegos (1 review written)

claim takes ages its a joke send them proof of ownership receipt of purchase and bills still no good been nearly 4weeks with no phone and still no closer to getting claim started or resolved funny they don't need any documentation to take your money every month joke avoid at all cost… Read Full Review

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“Do not use this company”

Written on: 07/08/2015 by Pugh274 (1 review written)

Son went into pool with his Iphone so I contacted Protect your Bubble to to file a claim. I filled out the sworn proof of loss and had to go to the Apple store to get a copy of the receipt. I faxed both items to them and they didn't receive them. I faxed them again and they didn't receive them. I asked for another number to fax it to and they said there was only one. I asked if I can scan and email the documents and they said sure. Emailed them 3 times and they say they never received my email… Read Full Review

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“Great customer service”

Written on: 03/08/2015 by HJSophia (1 review written)

I purchased an annual insurance for my laptop and mobile and couldn't be happier! They answer all my questions within 24hrs and supplied with the receipt I needed for work to be reimbursed. Would recommend to anyone that needs good cover for their gadgets and excellent support from their staff if necessary. Additionally, good value for money :) Thank you!… Read Full Review

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“Excellent service”

Written on: 09/07/2015

Very traumatic time breaking a new phone. But Protect your bubble made it simple and quick to get it fixed. I sent the phone on Tuesday and it arrived back on Friday fixed, even the dents on the case were replaced. It is amazing, so happy couldnt thank them enough. It was quick and easy to get my proof of purchase and proof of usage from O2 as well. It was emailed over then send to PYB and they approved and my phone was sent immediately. I paid £7.70 to send special delivery and PYB put… Read Full Review

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“Speedy Service, WRONG IPHONE COLOR”

Written on: 08/07/2015 by Mendoza40 (1 review written)

Small Print says they cant guarantee the color of the replacement Phone. I wish I had read this... Imagine a guy with a white and gold Iphone or a girl with a Black one... Just unacceptable, will be cancelling my insurance… Read Full Review

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By Protectyourbubble

Written on: 09/07/2015

Hello,

We're really sorry to hear about your claims experience. We have now sent you an email regarding this issue, if you can kindly respond to this with more information and we can look into this further for you.

Sorry for any inconvenience caused.

Kind Regards
Shai
Protect Your Bubble

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“Please dont go with this company”

Written on: 23/06/2015 by krshn11 (1 review written)

I took plan sep'2014 for my laptop then i am trying to claim on May'2015 they Said i don't have account with this company, after 2 weeks metal struggling i have paid 50$ and send it repair center then they said it hazard material after that they said there is insect and rejected claim Finally it useless protection plan … Read Full Review

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By Protectyourbubble

Written on: 09/07/2015

Hello,

We're really sorry to hear that, however we have passed this onto protect your bubble US, who will be in contact with you shortly.

Sorry for any inconvenience caused.

Kind Regards
Shai
Protect Your Bubble

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“Faultless service”

Written on: 17/06/2015 by Jamiec294 (1 review written)

I dropped my iPhone 6 a few weeks ago causing the metal to bend away from the screen and issues using it, after calling up my claim was instantly approved and I paid the £50 excess and sent my phone off About a week later here is my brand new phone sent to me because my old one was unfixable, I honestly can't fault protect your bubble in any way, they did exactly what they said they would and I'm extremely happy It seems that most of the poor reviews are from people who lost their phones and… Read Full Review

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By Protectyourbubble

Written on: 19/06/2015

Hi,

Thank you for taking out the time to write such a positive review :)

We're delighted to hear about your positive claims experience with us and that we could help make the process fast and efficient for you.

Kind Regards
Shai
Protect Your Bubble

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“Epic bubble cover”

Written on: 16/06/2015 by mfjbrennan (1 review written)

Easy to set up and straight forward. Good features such as combined cover for more than item with discount! Cheaper than other providers without compromising the level of cover. Quick confirmation and piece of mind. Like the name 'Bubble' it makes you visualise a big protective bubble around your insured items!… Read Full Review

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By Protectyourbubble

Written on: 19/06/2015

Hello,

Thanks for your review :)

We're delighted to hear that you were happy with our cover options and that you were happy with our level of cover.

Kind Regards
Shai
Protect Your Bubble

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