Protect Your Bubble Reviews - www.protectyourbubble.com

★★★★☆
4.3 / 5
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

“Surprisingly satisfied! ”

Written on: 28/01/2015 by Claire2015 (1 review written)

After hearing the awful reviews online - i was anxious when i got my phone stolen on holiday. Being away from the UK and having to sort out the drama whilst on holiday can never be a positive thing! But the process was surprisingly ok! Rang them up, helpful on phone and lots of email contact. Had to pay an annoying excess fee (which doubles up when the incident happens outside the UK) - only downfall! As long as you follow the guidelines and provide all evidence as required! I got my new phone… Read Full Review

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“Very helpful staff”

Written on: 27/01/2015 by amymitham (1 review written)

At first i had a very cynical view of insurance companies, being the tender age of 21, so completely did not expect the speed and co-operation Protect your bubble provided throughout the whole claim process. I was kept well up to date with the process of attempting to fix my laptop and as soon as it was deemed unrepairable i was notified and sent a new one. My biggest praise is for the staff i personally communicated with via telephone. They were extremely kind, friendly and keen to help. A… Read Full Review

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“disgraceful”

Written on: 26/01/2015 by Joshuachandler18 (1 review written)

I took my insurance out these jokes and dropped my s5 and has damaged the camera lense the phone slipped out of my pocket so I made a claim with protect your bubble and said it wasn't valid because there was a delay in the delivery of my phone and I took out the insurance on the day I took the contract out so I made a complaint and they said they are going to make the claim valid so I had an accident with the phone so I've made a claim and they expect me to pay £159 for the excess and the… Read Full Review

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By Protectyourbubble

Written on: 27/01/2015

Hi,

Sorry to see your review. A complaint has been raised for you and our complaints team will be investigating it and responding to you in due course.

Kind Regards
Alex
Protect Your Bubble

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Joshuachandler18's Response to Joshuachandler18's Review

Written on: 26/01/2015

Also they have taken yet another payment out even tho they have said they have paused all future payments that's a lie

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“Great”

Written on: 21/01/2015 by nfArcher444 (1 review written)

Extremely helpful team! When I accidentally insured the wrong product they were helpful to change it!… Read Full Review

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“TOTAL RIP OFF”

Written on: 19/01/2015 by pissedoffinharlow321 (1 review written)

dropped my apple iphone 5 from a 4th story window when using it, it was totally smashed beyond repair, i called pyb and they sent me a bag to send the remains of my phone to them, two days later a woman called and said i had to turn off find my iphone before they could repair it ! i asked if she had seen the phone because if she had she would be able to see that it was in bits and clearly would not be able to be repaired, but she kept repeating (stroppily) we have to attempt a repair, she sent… Read Full Review

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By Protectyourbubble

Written on: 20/01/2015

Hello,

We are really sorry to read your review. If you can respond to our direct mail with your policy number I can look into what has happened for you and try to resolve your issues.

Kind Regards
Alex
Protect Your Bubble

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“So User Friendly”

Written on: 14/01/2015 by Dalek68 (1 review written)

Protect Your Bubble is the ultimate in user friendly insurance. Questions are direct and to the point, with none of the usual guff that you can experience from similar companies. This company was recommended to me by several others and so far I can see why… Read Full Review

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“good”

Written on: 13/01/2015 by luke4sarah (1 review written)

It's ok but not when you forgotten your password or username… Read Full Review

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“Smooth Application”

Written on: 10/01/2015 by Kierstenb144 (1 review written)

Easy to apply, great service on offer...I look forward to using the policy soon if needed. Very reasonable price in comparison to o2 which makes it well worth the effort in applying… Read Full Review

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“Policy, correspondence and time”

Written on: 08/01/2015 by sophiemcdade (1 review written)

Not had my policy for long however i have found the service excellent. Proctect my bubble gave me brilliant information on packages and quotes, all correspondence were extremely quick and well informed, and showed me exactly what was covered without having to get a magnifying glass out to read the small print. Hopefully the good service continues, and if i ever need to make a claim, i hope it is as quick and as easy as setting my policy up… Read Full Review

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“Protect your money!!”

Written on: 08/01/2015 by Patrick1964 (1 review written)

My daughter recently had her phone stolen while she was playing badminton at a local sports centre. The phone was in the same indoor room as the court in a handbag nearby. Within minutes the theft was reported to the sports centre and the police were notified immediately. The service provider was contacted within the hour and it was established that no unauthorized usage had occurred. I commenced a claim on my PYB policy the same evening The next day it was requested that I contact PYB with… Read Full Review

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By Protectyourbubble

Written on: 09/01/2015

Hi,

Sorry to see your review. If you can respond to my direct email with your policy number I can look into this further for you and also raise a complaint on your behalf.

Kind Regards
Alex
Protect Your Bubble

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“Simple enough, good price.”

Written on: 08/01/2015 by Longql347 (1 review written)

Buying cover is pretty simple. Using either the online service, or giving them a call are both trouble free. Simple and clear online and doesn't take an age. The guy on the phone was helpful and friendly. I have recommended their service to colleagues, confident that they won't make me look bad. The only thing I would say could be improved (if I was being picky) would be to make it clear at the start of the process that you need the imei numbers of all the kit you want to insure. Though in hind… Read Full Review

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“Beware for travel insurance”

Written on: 07/01/2015 by AmiyaMcBride (1 review written)

I went with Protect your bubble.com for travel insurance as it was the cheapest quote - more fool me. I tore my hamstring on my first day of my holiday and had to fly home as I couldn't walk. 6 months on we're still disputing my claim despite the fact that I've provided them with letters and certificates from the treating doctor. All interactions are conducted by email and responses take 2 - 6 weeks. You get what you pay for. Beware… Read Full Review

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By Protectyourbubble

Written on: 07/01/2015

Hi,

Sorry to see your review. I have sent you a direct mail in regards to this so if you could respond to that I can look into this with our travel team and help resolve your issues.

Kind Regards
Alex
Protect Your Bubble

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“IPhone Protection”

Written on: 06/01/2015

Very easy to set up, I had a really cheap phone and was paying £5 insurance elsewhere so for an iphone this insurance was very competitive and uncomplicated to set up… Read Full Review

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“quick and easy to set up”

Written on: 06/01/2015 by Leisurely100 (1 review written)

I was recommended PMB by a friend. It was very quick and easy to set up. Very clear what they offering, great value for money. I wouldn't now go anywhere else for insurance cover… Read Full Review

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“FULL cover LESS cost”

Written on: 06/01/2015 by Rosa197 (1 review written)

This is half the cost of most banks and network providers but with the guarantee of the best cover. From accidental damage to theft for a couple of pounds each week. Your gadget could run into hundreds & hundreds of pounds to replace but with peace of mind and a couple of pounds each week, take the stress and the worry out of life and use protect my bubble. Just remember accidents do happen and not everyone is honest, so don't take a chance, get it insure with helpful staff and half the cost… Read Full Review

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“So far so good”

Written on: 05/01/2015 by Floodgv449 (1 review written)

I think it would be unfair for me to give a full review of this product as I have not had to claim yet and I believe a lot of people would review an insurance product on the experience they have after claiming. Up until this point I will add that I have been happy. It was pretty easy for and clearly laid on the website. There was no discount should I pay monthly or upfront which I was surprised with because I definitely would have like to pay upfront had there been a discount. I also didn't… Read Full Review

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“So easy to arrange”

Written on: 05/01/2015

Just a couple of clicks and I had insured my I-Pad, piece of mind and cheaper than I was quoted by the store I purchased my goods from, win-win! Am fervently recommending this cover to family & friends :)… Read Full Review

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“Perfectly suited to what i need from insurance”

Written on: 05/01/2015 by Cyrus331 (1 review written)

I took insurance on my iphone6 and then included my new television which k got at Christmas there. Price, effieciency and service all get top marks. I would defiantly recommend. Luckily I haven't had to make a claim as yet, tho I'm positive from reading my policies that of the time comes I know it'll be taken care of quickly and with as much ease as can be… Read Full Review

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“protect my bubble”

Written on: 05/01/2015 by ozYoung312 (1 review written)

I have had very good customer care in the past,and have now taken out a new policy for my new expensive mobile. I would most certainly recommend PROTECT YOUR BUBBLE to every one … Read Full Review

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“Excellent hassle free”

Written on: 05/01/2015

Excellent easy and simple to do online took only seconds to sort out really pleased with the price and service… Read Full Review

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