Jumbo Tours, Mallorca Airport Transfers Reviews

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★★☆☆☆
1.7 / 5
18% of users recommend this
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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“TERRIBLE RIP OFF COMPANY”

Written on: 05/12/2013 by jackkib (1 review written)

don't book with these charletons. they will take your money and not provide the service. I booked transfers through ON THE BEACH along with the rest of my holiday and they did not turn up to take me back to the airport. the kind nightwatchman tried to ring all emergency numbers given on the booking confirmation to no avail, only one answered and gave us the office number we already had which did not open until 9am this was at 07.40 my pick up was confirmed the day before via fax at the… Read Full Review

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★★★★★

“value for moneypick up at palma”

Written on: 25/08/2013

Pick up at palma airport within 15 miutes of arriving.48 hours before departure notified marina corfu hotel of pickup time and arrived on time.as olderley couplenwere most grateful for the help of lifting caseswould definitely use and recommend again.driver was very helpful through out… Read Full Review

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★☆☆☆☆

“Nobody at office, no confirmation, no pickup, = £40 taxi ”

Written on: 04/06/2012 by harper2210 (1 review written)

Taken to hotel from airport fine. Day before pickup due, rang and there was no body there. Next day (of dearture) tried ringing all day and again, no body there. Hotel finally got through to them on emergency number and they said my flight had been moved from 22.30 to 18.10 so the transfers were at 3pm. Transfers at 3pm did not arrive. Checked my emails and looked online and contacted airport and the flight was scheduled on time for 10pm. Waited until 8pm and no transfers arrived so had to pay… Read Full Review

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Carl1Carl1's Response to harper2210's Review

Written on: 08/10/2012

I HAD THE SAME TROUBLE TO DAY. 8TH october. I checked the pick up time to take me to the Airpot and was ready but no coach came. However a mini bus arrived but the driver would not let me on as I was not on his list. He returned 15 minutes later and still would not take me, even though I was the only person waiting. Afer trying to contact the office to no avail as there is no one available until 10am and my flight departed at 10.15 I had to pay 28euros for a Taxi.

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★★☆☆☆

“wrong taxi”

Written on: 11/05/2012

Placed an order for taxi to and from aiport to hotel.Had to wait on arrival for taxi.Return taxi turned up as a bus which the wife found to board brcause of her illness.Could have saved the cost of taxi if I wanted a bus. Will I ues them again NO… Read Full Review

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★★★★☆

“Some poor reviews of Jumbo tranfers had me a bit...”

Written on: 20/10/2010

Some poor reviews of Jumbo tranfers had me a bit worried to be honest,but having just returned from Majorca today I can report that we had no problems at all.
We were directed to a trans-union coach and after waiting for about 30mins for the other passengers to arrive,we were off and in Puerto Pollensa within the hour.
Just one slight complaint:On the return leg we were told that the details of our picking up time would be faxed to our hotel 48 hrs before departure,and if it didn't arrive then… Read Full Review

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Guest's Comment

Written on: 26/05/2011

I returned from Puerto Pollensa yesterday 25 May 2011. The transfer cosch organised by Jumbo did not arrive at the appointed time. The coach driver stated that he arrived at 4.15 and waited for 10 minutes then left as no one was waiting. I was standing at the front of the hotel on the pavement from 3.55 until 4.30 and no coach arrived. The hotel manager also confirmed that no coach arrived. Despite this I had to pay 73 euros by taxi to Palma Airport. Do not use this company.

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★☆☆☆☆

“they never confirmed pick up time or faxed hotel of...”

Written on: 12/10/2010

they never confirmed pick up time or faxed hotel of comfirmation time of pick up we had to get a taxi from calla millor to palma costing 88 euros which we coulndt pay so the taxi driver kept our luggage we flew home without our luggage very ill mannered person on the desk at palma airport did not want to help us i strongly recommened not using this company has they not very helpfull mrs ward cornwall… Read Full Review

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★☆☆☆☆

“On booking jumbo tours through ONTHEBEACH.COM i was...”

Written on: 01/10/2010

On booking jumbo tours through ONTHEBEACH.COM i was informed that my transfer from Palma airport was 45minutes this turned out to be 2 and a half hours.I then recieved a letter from jumbo tours stating that my transfer was not gaurented back to the airport on 29/09/10 due to spanish strike and that i would have to travel a day early or later as there would be no public transport or taxis from calas de majorca.went back to airport a day early and was assured by jumbo this information was… Read Full Review

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★☆☆☆☆

“OUR TRANSFER WAS WITH JUMBO TOURS WHEN I ARRIVED AT...”

Written on: 13/09/2010 by BERNARD12 (1 review written)

OUR TRANSFER WAS WITH JUMBO TOURS WHEN I ARRIVED AT PALMA AND WENT TO THERE DESK THEY GAVE ME SOME PAPERS AND TOLD ME TO GO TO TRANSUNION OFFICE OUR TRANSFER TO CALAS DE MALLORCA TOOK 1HR 20 MIN NOT TOO BAD, RETURN TRANSFER TO PALMA TOOK 3 HOURS NIGHTMARE HAD TO RUN TO DEPARTURE GATE HOW DO THEY GET OFF WITH IT AND WE WERE NOT THE ONLY ONES IN THE SAME SITUATION NEVER AGAIN… Read Full Review

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★☆☆☆☆

“on the way out our transfer worked well the driver was...”

Written on: 10/09/2010

on the way out our transfer worked well the driver was there to meet us and got us to the to the hotel without a problem however on the return journey the taxi didnt turn up at all so had to pay extra for another taxi, it was impossible to get through to their office and when I eventually did they had to record of my booking despite my having a confirmation. I wont be using Jumbo Tours again… Read Full Review

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★☆☆☆☆

“Getting from the airport to the hotel took 2 and 1/2...”

Written on: 16/10/2009

Getting from the airport to the hotel took 2 and 1/2 hours but we got there so it was fine. However on the way back, the transfer never got us to the airport on time so we ended up spending an extra £482. we have attempted to try to get in touch to be compensated however to no avail. I definately would not recommend this company. It made a bad end to our holiday… Read Full Review

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★☆☆☆☆

“Do not use Jumbo tours in mallorca if you expect to be...”

Written on: 01/09/2009

Do not use Jumbo tours in mallorca if you expect to be taken to your hotel as per booking and then be picked up to go back to the airport. Absolutely shocking and ended up having to get taxi both ways… Read Full Review

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