Written on: 17/06/2013
Please be warned do not book with Sykes cottages. After you have paid them they are not interested and hide behind the Ts and Cs. I booked a cottage in Wales to accomodate 4 - in reality the place was only big enough for two and you had to move the furniture to get 4 round a table. Only booked this place as it had a washing machine - but found this locked away and owner had the key. Also could not open some windows in the property as told these wre either broken or a safety issue if open!... (read more)
Written on: 28/05/2013
Before thinking of using Sykes cottages as agent to holiday let your property, read the small print. We contacted them filled in online requesting details, was then hoping for idea of prices and there terms & conditions. After reading the terms were hugely in favour of themselves not the owner so refused to go further. They also tell you what you have to rent it for & who too which we didnt agree. If they decide to rent your prop to a stag party then to refuse brings financial penalty. So... (read more)
Written on: 28/05/2013
Very disappointed with our experience at llanrwust. Not as advertised. To get wifi, you had to leave the property and go an stand outside the owner's cottage. No welcome pack. No heating working in entire house except one log burner together with no wood (had to ask). Owner then provided one bag of wood and kindling which lasted about 2 hours. Spent £30 on buying own wood as we were instructed no more wood. Lots of light bulbs out, not replaced. House not particularly well cleaned. Old... (read more)
Written on: 27/05/2013 by TykeMike
I have just received a postal promotion from Sykes Cottages for some holiday cottages in Kent. Lovely county - but the cottage in Whitstable was not. Many faults, disrepair and danger points. But that was not the main complaint. Sykes Cottages were remote and disinterested in my complaints [I even offered to send them photographs] but to no avail. The catalogue shows four ticks by this cottage; it did then two years ago. I do hope that the owner has rectified the cottage since[we had... (read more)
Written on: 12/05/2013
I booked the Heythrop cottage near Alton Towers for a special occasion for my family. It was described in the brochure as being a luxury cottage with sumptuous furnishings, it seemed ideal. I then phoned customer service who reassured me it was of a very high standard, I went ahead and booked it a year before going. I arrived the day before my family...which was a good job I did! The cottage was dirty and shabby, there was thick dust under all beds and crumbs under seat cushions and in the... (read more)
Written on: 02/04/2013 by happyduck
Das gebuchte Cottage entsprach in kleinster Weise den Beschreibungen. Ein tierfreies Haus/Umgebung entpuppte sich als Haus, welches von Ställen umzingelt war. Für einen Tierhaarallergiker untragbar. Laut Sykes Cottages wurden alle Infos entsprechend durchgegeben, was jedoch nicht der Wahrheit entspricht. Man war nicht bemüht eine Ersatzunterkunft zu finden oder den zuvor gezahlten Betrag zu erstatten. Diese Agentur verdient die Note ungenügend. Man kann nur jedem abraten, über diese... (read more)
Written on: 20/02/2013
Ideal Location- plenty to see and do in the area. Clean and a real home from home. Made to feel really welcome and after the initial tour around the property to show how everything worked left alone to relax and enjoy the rest of the week. (read more)
Written on: 19/02/2013
I have booked two holidays through Sykes and have been very impressed on both occassions. I have found the pictures and property descriptions to be very accurate and I would trust them in the future to provide good quality accomodation. I have recommended one of the properties to a friend who has subsequently made a booking and was also very impressed. I have had cause to speak to them on a couple of occassions and found that the level of customer service was very high and they cant seem... (read more)
Written on: 18/02/2013
Sykes cottage website was easy to use and very straightforward.The booking was simple to make and all directions for our holiday were included. We would definitely use it again. We are happy to recommend the site to friends and family. The site was laid out very well. (read more)
Written on: 17/02/2013
I have booked with Sykes Cottages on three occasions to stay in different locations. The booking process is very easy and the booking confirmation gives clear guidance about access to the property and contact phone numbers. Sykes properties are of a high standard well equiped and offer value for money. I recommend and will be planning another booking before too long. (read more)
Written on: 17/02/2013
Overall we were pleased with the house and its amenities. We booked the house as we were allowed to take our two small dogs. Beautiful situation/location close to beach - ideal for dog walking. The living room was very well furnished with a good sized dinner table, comfortable sofas and a large TV which, having stayed in November, was appreciated. The kitchen was also very well equipped, although we did buy some wine glasses as there was only one glass in the cupboard. We left these in... (read more)
Written on: 17/02/2013
Very simple booking process. Holiday was lovely and relaxed. Excellent position for visiting north York moors and the towns of Whitby and Scarborough. Although sited next to the owner, we were left alone during our stay which suited us well. Excellent family pub a few minutes walk away.We would definately book through Sykes again. (read more)
Written on: 17/02/2013
We went in November but were lucky enough to have a sunny weekend and spend some time in the garden and upstairs veranda. This is a very well equiped upside down cottage with everything we needed. We had a wonderful views across the bay in an area of the island I had never been to before. Church Bay is secluded and stunning. We chose this cottage as we were able to take our dog with no extra charge. I object to paying for the dog and this would have been a deal breaker. Would highly... (read more)
Written on: 17/02/2013
Really well furnished and a truly relaxing cottage to stay in. Couldn't fault the cottage and the village shop sells the basics with an excellent lemon drizzle cake on offer. The area has lots to do and caters for a good variety of activities. The village pub was a bit on the disappointing side though, not exactly very welcoming. Other than that all was very positive. (read more)
Written on: 17/02/2013
The apartment we stayed in was everything we required and more. There was a warm welcome on our arrival and help just a phone call away if required. The location was ideal for our requirements with, shops, pubs, restaurants bus-stops and train station close by as well as being close to the main road link should we want to travel further afield. The tastefully decorated apartment was spacious, warm and very comfortable and we were so pleased we are returning in Spring 2013. (read more)
Written on: 17/02/2013
The cottage was cosy and comfortable.The bed in the main bedroom was super - the most comfortable bed we've ever slept in away from home. The owner was very helpful in reccomending places to eat and visit etc.The location is very peaceful - a lovely place to get away from the hustle and bustle of everyday life. Beautiful countryside with rolling hills and plenty of interesting places to visit. The only reason I didn't give it 5 stars is that the kitchen area is very small and doesn't have a... (read more)
Written on: 17/02/2013
Really cosy and warm - 4 of us and an unsmelly dog. Two minutes to the sea and lots to do. Loved the animal sanctuary and walking. Thank You (read more)
Written on: 17/02/2013
I would be crazy to get involved with a review company who demand a condition like this - "You agree to compensate us and our respective directors, officers, employees, and applicable third parties in full from and against all third party claims, liabilities, losses and expenses (including reasonable legal fees) suffered by such persons arising out of, or related to or which may arise from Your Content and/or any breach by You of any term of these Terms and Conditions." The property was great. (read more)
Written on: 17/02/2013
A lovely cottage ideally situated in Long Melford for visiting Suffolk and Constable Country. The cottage is fully equipped and perfect for two couples or a family of four and we were made very welcome by the owners who were there to greet us when we arrived. We found it an ideal location for visiting family and would certainly consider staying again. The cottage would benefit from a little extra heating in the winter months (we stayed in November) but that apart we would highly recommend... (read more)
Written on: 17/02/2013
This cottage is one of the best we have ever stayed in (we usually stay in two a year). It is superbly well fitted out and the cleanliness is at the "you could eat your dinner off it" level - very good. The location is fantastic provided you want to be in the middle of nowhere (which we do) and are happy driving along an unmade up track for a mile. Having said that the local town, which has everything you need, is only a 10 minute drive away. If you drive a low wheel base car then the... (read more)
Written on: 17/02/2013
A well sized barn conversion with a great proportioned lounge,dining kitchen area knocked into one space. With a party of 8 adults and 7 children we found this communal area wonderful as some people could cook, others could sit on the sofas and the children could be at the table - all without any of us being away from the group. The owners live in the barn next door and were very welcoming and helpful! (read more)
Written on: 17/02/2013
Lovely setting, very clean and spacious. Ideal for walkers and visiting new forest areas. Only criticism is that due to area no mobile or internet signal so you do feel cut off or in case of an emergency. Also will do key given twice was badly written down. But all in all very helpful owners and would stay again. (read more)
Written on: 17/02/2013
Made telephone contact regarding a query about facilities at a cottage. Girls in the office could not have been more helpful - they tried to contact owner several times and always kept me informed. We have used Sykes cottages numerous times and have never been disappointed by the cottages, descriptions and service we have received. We would recommend them highly. (read more)
Written on: 23/12/2012 by Lostsoul (1 review written)
I rent cottages often and although Sykes' website is the best looking professionally, it is the worst by far to navigate. Like many other people, I need specific things at my rental, like pet friendly, garden, washer, wifi. The search options are almost none existent, making it necessary to contact customer services. They are even worse. They sent me lists of cottages in the Lake District when I requested Yorkshire Dales and could not find any suitable matches - in January!! Most sites also... (read more)
Written on: 16/12/2012 by ann1952 (1 review written)
Wanted a cottage in the dales to accomodate two couples with 2 bathrooms. For the weekend. After looking I came across Barn Owl Cottage. The accomodation details were good two bedrooms bathroom and on-suite bathroom. On entering this cottage we were pleased with the size of the accomodation the facilities were great. Very warm cottage. The price was good. Over all had a great time there. The area has plenty to offer. You are in a good area to get around. The owners were very helpful and... (read more)
Written on: 16/12/2012 by Roberts49 (1 review written)
An excellent location and very comfortable, clean cottage for exploring the North York Moors. Everything you could wish for on a short break. The garden is lovely and if you were there in the Spring or Summer would be a great place to sit and watch the birds. (read more)
Written on: 16/12/2012 by gilhar (1 review written)
The little cottage in Baslow was an absolute delight. It gave a real feel to what life would have been like years ago but also had all the necessary amenities making it a truly memorable experience. The location of the cottage was ideal - the village itself had lots of eating places and being on the edge of the Chatsworth estate provided all sorts of opportunities for walking and exploring further afield. We would definitely like to return. The only point worth mentioning would be that the... (read more)
Written on: 14/12/2012 by sueandraynash
We really enjoyed our short break in the autumn. Although the weather was not wonderful the cottage was very warm and cosy. It was very clean, well decorated, had everything we needed and was very welcoming with freshly laid eggs, milk, tea and coffee to welcome us. Best of we could have our two dogs with us and they are not tiny!!! It was set in a lovely part of Anglesey with plenty of lovely beach walks, certainly somewhere we would consider returning to. (read more)
Written on: 14/12/2012 by StephenRobinson27
We wanted to book a weeks holiday and take our greyhound with us as we only got him from a rescue site earlier this year and hadn't taken him away with us. I google'd luxury cottages including dogs and Sykes Cottages came up. I found the website very easy to use and liked the property descriptions, especially all of the pictures provided. The booking system was also straightforward and our cottage was booked in no time at all. I would certainly recommend Sykes Cottages as they have a... (read more)
Written on: 13/12/2012 by Mandybrian
We stayed at the bungalow for a week in november, it was fantastic the owners had thought of everything. My parents came with us and they so enjoyed it the first thing they said when we got home was can we go again? Would so recomend it to everyone!!! (read more)
Written on: 13/12/2012 by nickytip (1 review written)
Willow cottage is a large 5 star cottage with everything you could need, the bedrooms are decorated to a top class standard with every detail thought of. The kitchen is top class and all the electrical appliance are to a very high standard. We loved the outdoor hot tub and used it throughout our stay, which adds another touch of luxury. The owner has thought of everything, there are so many added details that make this cottage just perfect I would definately recommend this cottage to anyone (read more)
Written on: 13/12/2012
We have stayed at Waterside Cottage before. The booking process was very simple and straightforward via Sykes website and their liason with us prior to our holiday was excellent. As before, the cottage was to a high standard and spotlessly clean. Some lovely personal touches, such as fresh local produce left at the cottage for us and we felt at home immediately. Would highly recommend Sykes and Waterside Cottage. (read more)
Written on: 13/12/2012 by DesnLiz (1 review written)
The overall booking and holiday experiance with sykes starts with an easy to use and thorough cottage search with reasonbly priced cottages then om to a just as easy booking system. The grading system sykes has is very consistant and can be relied on. (read more)
Written on: 13/12/2012
A group of 5 wished to meet up for the weekend. After reviewing areas of the country we decided on an areaarea of yorkshire and used the Sykes website to find potential accomodation.We were particularly interested in some form of self catering and utilised the Sykes website to reduce the options to those relevant to the area we were considering. There was plenty of information on which to evaluate our choice. Having selected our preferred accomodation it was a simple matter to confirm... (read more)
Written on: 13/12/2012
As soon as you open the door to Rose Cottage you just know you made the absolute right choice. Where to begin. The amazing views over the River Wharfe, the standard of the furniture and fittings or just the lovely tranquial feel of the place. If that wasn't enough you then go upstairs to the two most luxuious bedrooms with en-suites. Holidaying in the winter it was lovely to have a warm cottage to come back to at any time. The position of Rose Cotage so near to Grassington is a real plus... (read more)
Written on: 13/12/2012
The holiday was easy to book and all enquiries were quickly answered by the telephone operative. It is the second time I have booked with Sykes and both times everything has gone smoothly. The accommodation was as I had expected it to be which made for an enoyable holiday (read more)
Written on: 13/12/2012
Lovely location with plenty of peace and quiet. A very welcomming owner who left us alone to enjoy the holiday. I would recomend the cottage provided you have transport as its a little remote. (read more)
Written on: 13/12/2012
Friendly helpful host. Very comfortable cottage for two in a very convenient place for access to Ironbridge and the fantastic Shropshire Countryside. You are in the midst of a working farm up a narrow track, well away from noise of traffic etc. The cottage has very comfortable facilities and was a pleasure to return to after a day exploring. It was very clean and warm. We tended to eat in as we were there in late Autumn and were tired by the time we got in. The only slight criticsm we had... (read more)
Written on: 13/12/2012 by fancifull
I didn't book on line as we wanted to take our cat as part of the '2 pets allowed' and felt it only fair to check with the owners first. The customer service agent at Sykes was so helpful and patient. We had a lovely cottage in Haworth for 4 nights in November, the cottage was exactly as described, we had a lovely time. We have used other cottage holiday companies in the past but I would highly recommend Sykes and will definitely look on their site as my first choice. Thank you! (read more)
Written on: 13/12/2012 by Bunny92
Everything well thought out, well-stocked kitchen, lovely woodburning stove. Only snag is the Friday-Friday which is a nightmare if you've got kids and live in London (ie us!) because it takes 3 hours to cross London on a Friday! (read more)
Written on: 13/12/2012
We spent a week in November so a bit chilly but the cottage was warm and welcoming. In fact we had fairly good weather too. Lots of activities to do close by. We had a wonderful time with our Springer Spaniel, one of the most relaxing holidays ever! Remote and romantic too! First class accommodation with all mod cons (something we miss living on a house boat! (read more)
Written on: 13/12/2012 by VictorAllington
The Appartment in Newhaven was superb. It is located overlooking Newhaven's busy harbour where there is always something interesting going on. It is superb throughout and the provision of a welcome pack was really nice. Newhaven itself is not much to write home about but if you are looking for a base to explore East Sussex look no further. (read more)
Written on: 13/12/2012
Our cottage in Barnard Castle was very clean with every thing you would wish for in your own home. It was dog friendly with plenty of wonderful wlks on the doorstep. I would certainly use Sykes Cottages again. (read more)
Written on: 13/12/2012
The process of finding a suitable cottage and performing the booking was very straightforward and easy. There were no technical problems and the choice of available cottages was large. The communication after the booking and payment process was also very smooth and problem free. More choice of payment methods would be nice, such as via PayPal or international bank transfer. Also it would be great to have the option to make a deposit for cottages booked well in advance. Our holiday at the... (read more)
Written on: 13/12/2012 by PaulineWeymouth (1 review written)
Received a very warm welcome on arrival at our chosen holiday. The accommodation was very clean and very warm too! All the instructions we were given were accurate. A very enjoyable holiday experience! (read more)
Written on: 14/11/2012 by Pendino (2 reviews written)
I booked into a cottage through Sykes, called Hill House Cottage in Somerset that is joined to the owners house. There is mention that if children are present to keep an eye as there is a road adjacent to the property. I was looking to have a quiet holiday so rang Sykes Cottages to ask about this road - Sykes cottages rang the owner who said the road is busy only in the rush hour.I don`t think this accurate. When I arrived at the property I could not get in & after a few minutes tried the... (read more)
Written on: 07/11/2012
Found a beautiful property in Scotland on Holiday Lettings website costing £458. Noticed that Sykes Cottages were listed as the booking contact so went to their website to see if it would be cheaper to book direct. However, they listed the same property on the same date for £469. When I queried it they said there was an error on the HL website and that the higher price was correct. I mulled it over and decided to ask if Sykes would honour the lower price, as a gesture of good faith. They... (read more)
Written on: 26/09/2012 by sallymh66 (1 review written)
I have recently returned from my third holiday with Sykes Cottages and it was, by far, the best holiday cottage we have stayed in. To book with Sykes Cottages couldn't be easier, their online booking procedure is so simple and straightforward, or if you call and speak to them over the phone you are always greeted with a friendly and enthusiastic voice. This holiday was a large family gathering for my Gran's 80th and the house itself could not have been better. Before booking for such an... (read more)
Written on: 15/09/2012 by davewhiteapple
We stayed at the Cottage in August 2012.The property is actually joined to the Carpenters pub. So when they say its a 2 minute walk then that is to the front door. The back of the kitchen is actually joined to the pub. On the Sunday that we stayed, they had a rock band playing from 9 to 10.45 at night. Once the revellers had left at 2.30 in the morning with their noise and swearing we managed to get to sleep. I telephoned the owner and telephoned and wrote to Sykes and they were not... (read more)
As rated by real users
"We booked 2 houses by Housetri..." Read More
"Dont book with Sykes" Read More
"GREAT ,EXCELLENT,QUIET " Read More
"No 11 St Mawes Cornwall" Read More
"Chill and Go!!" Read More
Jh247's Comment
Written on: 07/11/2012
"...if you find an item on a shelf in a shop labelled at a lower price than shown on the shelf itself, then, under Trading Standards the store has to honour the label price."
Not true. Stores are under no legal obligation to sell you a product at the display price if the item was been priced up unintentionally incorrect.