written by on 12/04/2016
I ordered a U.S. standard size 14 and a U.S. standard size 8 evening dresses for me and my daughter from the dressilyme website on 05 March 2016. I received the order on April 5 2016 only to find the dresses not meeting our expectations at all. Neither dress fit to the point where we could not even try it on without fear of tearing the seams. The “stretch satin” V-neck evening dress turned out to be made from polyester fabric which was not stretchy at all. My daughter’s “elegant tulle V-neckline mermaid evening dress with lace appliques still had different colored tulle fabric stuck in various seams for an overall not very professional quality make and look. After having waited for a month for dresses in standard sizes, which did not need custom-tailoring, we were seriously disappointed with both dresses looking to return them, so I contacted the company as per their return policy looking for a return authorization only to find out from “Teddy” that he needed measurement PICTURES of my and my daughter’s measurements before they can “offer a solution”. I refused to send such pictures. Not sure how many emails “Teddy” and I have exchanged in the meantime all ending with the same success of “we cannot offer you the proper solution now because that we cannot know exactly how much small the dress is”. Does it really matter “how much small the dress is”? No it does not, it’s so small that I can’t even try it on and I don’t like it, what other rational reason do I need to ask to return merchandise. Never mind that with the given timeline I am not sure what their “solution” would look like. I have resigned myself to the fact that I am not getting my money back and I am stuck with 2 dresses I now hate, which I got from a company I thought reputable (I didn’t read the mixed reviews before ordering). All I have left to do is share my experience with others so hopefully they don’t make the same mistake. DO NOT ORDER FROM DRESSILYME, you'll probably regret it and pay more in the end.
written by on 08/05/2015
Absolutely HORRIBLE quality. 6 girls ordered the same dress. All of the dresses we are too short, four sizes too small, and upon a re-order the dress was made with different material and they refused to fix it. The dresses should be the same quality, and the same pattern for every customer that orders the same dress. We gave them the opportunity to fix it, we tried contacting them, we try to communicate at our best but instead they ignored us and said it was our fault. It's not our fault that you want to make mass production and pull some kinda bait and switch material on us. They also have been deleting our Google review!!!! DO Not purchase from dressilyme and less you want a nightmare. RIDICULOUS!
written by Richard297 on 29/01/2015
I want you to know that the wedding dress that I received was horrendous. When received - the buttons were falling off. They were so loosely sewed that you could not button. The buttons pulled right off. The neck to waist – which was not a measurement asked for - was so long that it gapped and could not be closed properly. The length of the dress was requested so you should have approximated better. The lace back was made so far around to the sides of the dress that you could see breasts on both sides. Pink thread was wound in the material and around at varied sites on the dress. The hems were unfinished and fraying. It did not look like the picture at all. I have to say that I thought it would be alright to order from your company based on the reviews however, I guessed wrong. That left me with no dress for the wedding... So with that being said, I will not be recommending your company ever. That was $250 that was a waste. Do not be fooled by the website.
written by Birdcl456 on 22/10/2014
I ordered two dresses online, with expedient shipping, which I paid extra for, I expected it in 4-10 days. I happened to be showing someone the dresson the website when I noticed a message on my account. They were informing me that my dress was being made (I was under the impression it was instock and I ordered a regular size with no alterations). With the shipping date they gave me, it would arrive after the event. Therefore I had to travel to another state (I live rural area) and find a dress off the rack. This cost me a couple hundred dollars for an overnight trip - not including the cost of the dress! I notify the company as soon as I read their message that the shipping terms are not satisfactory, I want to cancel the order and get a refund. I got a sarcastic letter back telling me it was a pity that I won't take the dresses, and that they would refund except for $100 or (30%) of the cost. I am so disgusted and hope to save others from having the same experience. Buy from an American supplier. Even if the dresses are from China, at least it is easier to deal with them.
written by CodySilva454 on 19/10/2014
So ordered the dress. It came a month and 3 days later so they did honor the rush delivery and my friends and I are blown away at how fantastic it is. I was between the size 6 and so I went w an 8 to be safe. Aside from a few minor alterations which I was expecting it fits very well and the quality is great! The beadwork is perfect. The straps on the dress I ordered are very very thin spaghetti straps and the ones on my dress are a little thicker but again not an issue.
written by MalakaiSherwood141 on 05/09/2014
Ordered a dress paid for rush ordering. Chose color according to their chart. Dress was shipped more than a month later (didn't honor the rush order fee I had to contact them to ask why it was so late) The color was wrong even though I could prove that it was on their color chart.
written by Wyatt149 on 03/09/2014
Dressilyme is a terrible business. If you have money to throw away and events are are not very important, then you may want to give this company a chance. But if you have a wedding or any other important event, then DO NOT even look here. Their prices may be attractive, but you won't even get what you pay for. They have a difficult time understanding the customer's request and WILL NOT give you your money back at all, EVER. You can't sue them because they are not located in your country. I ordered a wedding dress and gave them very specific requests over the phone and over email on multiple occasions. They still managed to screw up the order and you won't even know about it until a month later and a few hundred dollars short. DO NOT BUY HERE!!
written by jbHiggins388 on 30/08/2014
Save your time, effort and money by not ordering from Dressilyme. The fabrics, handcrafts and quality of the dress are horrendous! When I opened my parcels, the sequins and beads from the dress started falling off, the threads were sticking out and it came with a tear on the netting of the dress. I contacted the after sales help and it was no help at all. She told me to get it fixed by myself!
written by CamrynMcMillan475 on 24/08/2014
Do not buy from that website, cheap materials, they do not like on pictures and like they describe on their website. They don't want give back money!!!!!!!
written by on 27/06/2014
ordered this dress and they sent it to me two weeks ago. right after i tried the dress i knew the dress is not made correctly and i emailed the company to help me with returning the dress. they asked me to send them pictures so they find out what the problem is. according to their return policy, i had to let them know in less than seven days and nothing else was mentioned as the condition for returning the dress! i ended up trying the dress for more than 10 times, sending them measurement, explaining the problem via multiple emails almost everyday during two weeks after 2 weeks, they emailed me that they cant take back the dress and instead they will give me $10 coupon for my next purchase!!!! the dress was very big right under my bust area and the lace of the dress and fabric had low quality and it was nothing like the dress in the picture. i wasted my time and my money!
written by Haley202 on 26/06/2014
Do NOT buy from any out of USA sites for wedding dresses, the price is the lure the dress will disapoint you and they will NOT help you and they will NOT exchange!! Beware of out of country shopping I did and am soooo very sorry cause I am stuck with a dress that I cannot wear
written by Johnathonc322 on 01/05/2014
Never buy anything from this site, they took your money and them don't have the items, don't sent the products and don't want to refund your money. It is a nightmare!!! They don't answer your emails Nunca compren nada en esta pagina no tienen los productos, no te envian nada y luego no te quiere devolver tu dinero. es un total fraude.
written by JennyFromAustralia on 25/03/2014
Similar to many women perusing the internet for a wedding dress, I too was in search of a beautiful dress with an affordable price tag and I thought If I am never going to wear the dress again, I didn't want to spend more than $300.00-$400.00. I spent a few months checking out different sites and there reviews and I noticed a lot of positive feedback about Dressilyme. I had no real picture of what kind of dress I wanted, just that I wanted spaghetti straps and I didn't want a puffy dress. I looked through dressily me's website and found a dress I instantly fell in love with. I decided to take a gamble, the dress only cost $230.00 (additional charges for custom measurement & posting) so I thought I should give it a try. I ordered my dress and within 2.5 weeks it arrived (today to be exact). The dress looks AMAZING, pretty much identical to the picture provided on their site! I am so impressed with the teams dress making abilities and the fact they got it to me so quick. I only have to make one small alteration (in regards to sizing), but it is something I am going to do myself. I highly recommend purchasing from this site. I just can't believe the price I paid for a beautiful dress!!
written by GDoyle140 on 17/02/2014
My son is getting married March 28. I looked everywhere, it seems, to find an appropriate dress and just couldn't not find one that I liked. When I was shopping online, I came across a number of sites that advertised dresses that were manufactured in China. To say the least, I was skeptical. Reviews about people's experiences ordering directly from China were mixed (I do wonder if some aren't written by competitors, but that's just my theory). Anyhow, I found the dress I really wanted on your site, and decided to take a chance. I could not be more pleased! I had asked that the dress be delivered by March 5; it arrived today, February 17, quite a bit early. Also, I had a few questions regarding my order, and the advisor from your company, responded very quickly with the information I needed. She was also very supportive and continued to reassure me about the delivery date. For the dress, including the shipping charges, I paid $208...some dresses I looked at and didn't even like that much were around $700. Now to the dress itself. It arrived by DHL, and it was very well protected by the packaging. But, the most important point of this entire review is the quality of the dress!! The material is lovely; there is padding where there should be, the details on the dress and jacket are perfect; the dress is beautifully lined. Truly, an absolutely gorgeous dress!! The workmanship is outstanding!! I am 5'4", 114 lbs. and usually wear a size 4 dress; but I ordered a 6 to be safe. And, I am glad I did. It does have to be taken in a bit around the chest and, maybe, the hips; I do need the hem taken up, as it is definitely a generous length. However, other than that, the dress is perfect. I actually had a nightmare about the dress arriving late and that it looked awful...but my nightmare turned into a wonderful reality! I could not be happier. My suggestion to those of you who are reluctant to order directly from China. Use Dressilyme.com! You will be more than pleased!
written by on 24/01/2014
I'm appreciate their wonderful dress. You know it's not easy for those fat females as me to find a pretty dress fit well. My wedding dress was customized by their professional designers. Measure, choosing cloth, style... They are always communicating with you timely. Only took 24 days, my dress came to my hands. When I tried it on, I can't believe my eyes, fit so perfect!!! Hope my information will do you some favor. I love dressilyme.com for their good dress and best services.
written by on 13/01/2014
I purchased my daughters flower girl dress from them, when it arrived it had pin hole marks throughout the sash at the front. Firstly when I spoke to them about a replacement I was told it must of been done through customs. When I pushed the matter further this is what I received: Thanks for your new pictures. From the information of our dressmaker that the pin marks were caused when tailored the dress. Our dressmaker need to fix the pleatings before finish the pleatings. They are trying to avoid such problems when tailor the dress. Please kindly understand that it was not avoid when make pleatings for the dress. We kindly advise you to make the marks hides by the pleatings by hand. Then you could take an iron to make them hiden under the pleatings. Please kindly have a try. We are willing to offer you a $ 10 coupon for your next purchase. Please kindly think over it. Thanks. We are looking forwad to your reply. Good day to you !
written by BShive on 05/01/2014
I emailed photos of a designer dress to Dressilyme along with my measurements and received a nearly flawless imitation. Yes, I said imitation, because that's exactly what these dresses are. Some of the previous reviewers are complaining about that, but were they actually expecting a designer gown for pennies on the dollar? I found it absurd to pay thousands for a dress that I was only going to wear for a few hours, so I'm very happy with the dress I paid less than $300 for. In fact, I liked it even more than the original designer dress I tried on because the Dressilyme dress included a built-in bra which saved me even more money on undergarments. Their customer service was great and they even sent me pictures of my dress in progress and before shipping so that I could note any last minute changes or concerns. I will be ordering more dresses from them for my daughter's upcoming wedding.
written by H7757 on 30/12/2013
I custom ordered through dressilyme.com on 20 dec 2013 and received the dress on 23 dec 13 I am in Australia. It is beautifully made and exactly what I wanted. Dressilyme always replied to my messages within a few hours and were so helpful throughout the whole process. I would order another dress from them again. The prices are great and quality is superb. Why anyone wants to spend a stupid amount of money on a dress they will wear for a day is beyond me. Dressilyme has created my gorgeous dress with perfect color and service.
written by on 05/10/2013
My dress isn't remotely close to the color I ordered it in and the sewing is horrible. I did the custom sizing and it doesn't fit well at all. And try to return it?? Forget it!! They won't respond to your emails. Now I'm out the money and still no dress for my son's wedding.
written by on 26/09/2013
After entering my credit card information, I got a warning message that their site is insecure and whether I wished to proceed with the order, so I didn't. Nonetheless, money was withdrawn from my account and the dress delivered. This a complete money making scheme and they coudn't care less about their customers. I now have paid for a dress I never ordered and am never going to wear. I guess the silver lining is that I learnt a lesson to always check reviews before entering personal information on a site I don't know.
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Aborda's Comment
Written on: 07/05/2022
No one will ever answer your email. I ordered and put on rush and still my dress is on the process status. Wasted $200 on this site. Dont be duped with this site.