Manchester Window Factory Reviews - www.manchesterwindowfactory.co.uk

HEAD OFFICE: 129, Deansgate, Manchester, M3 3WR, MIDLANDS: 3, Brindley Pl, Birmingham, B1 2JB SOUTHERN : 17, Hanover Square, London, W1S 1BN
★★★★★
4.9 / 5
1795
99.4% of users recommend this
  • Value For Money

Description (provided by business)

Manchester Window Factory (HeadOffice CenturionHouse 129, Deansgate ManchesterM3 3WR) We promise not to sit in your house for hours on end reeling out a sales spiel which will only serve to insult your intelligence. Over the years, our business has grown organically through word-of-mouth. While most other companies in our sector are sales-driven, striving to reach their targets each week, our ethos is to focus on the customer, not the sales, as, in the long term our customers do our selling for us. We take pride in our after-sales service too. Again, by looking after the customers we have, we don't have to spend thousands each week on advertising. In today's internet age, the true reputation of a company can be found at the click of a mouse. We take pride in our reputation and strive each day to ensure our customers keep coming back and saying nice things about us.

Summary


Media Gallery for Manchester Window Factory www.manchesterwindowfactory.co.uk

Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk

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Latest Reviews

★★★★★

“Could not be happier”

Written on: 11/02/2016 by JudithBardsley (1 review written)

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We had 8 windows and 2 doors installed in May last year and a conservatory finished last week. The service level of this company is second to none. The two brothers who own the company are in regular contact to ensure that their customers are happy. We had a slight problem with one of the handles and a new one was fitted the nest day! We liked the reviews so invited them to quote. It was hassle free and easy. Just give them a call and see for yourself… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review and for your repeat business. It's great to hear that we are all doing our jobs properly

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★★★★★

“Great new roof”

Written on: 10/02/2016 by M.Salt (1 review written)

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We are second time customers of MWF. We first used them in 2005 for our windows and doors (which are fab btw) and have just had them back to replace our old conservatory roof. Every aspect of the installation has been wonderful. The guys arrived on time carried out the work efficiently and tidily. They ensured that the new roof was on for the first day and came back to finish off on the second day. The new roof looks great and has completely transformed the space. Thank you to all, again, at… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. I am pleased that you have come back after so many years. Thank you again for your business

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★★★★★

“Full house of windows”

Written on: 10/02/2016 by jacksuterm14 (1 review written)

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We had the full house of windows and doors fitted and are thrilled with the whole job. The windows are reinforced with steel and the locks are without question the best we'd seen. We've noticed a significant difference in temperature in the house too. All in all, we're really pleased… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you this review. The products we use are the best on the market. We offer optional upgrades on locking systems to offer our customers a wide variety depending on their requirements/budgets.

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★★☆☆☆

“Impressive but beware of problems further down the line”

Written on: 09/02/2016 by kim250 (1 review written)

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Had I left this review at the time the window's were fitted it would have been 5 stars without a second's hesitation! He was great - really knowledgeable but not at all pushy; the fitters were also great - friendly & tidy. However 2 year's down the line a number of issues have arisen: Water pouring in through the kitchen window & patio door every time it rains, water pouring out of a split in the guttering, a number of broken window locks & a back door lock that sticks. Despite numerous… Read Full Review

By Alexmorton

Written on: 10/02/2016

Hi
I am not aware of these issues and would like to investigate as a matter of urgency. Could you please contact me to discuss them and I will ensure that they are actioned straight away.

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By Alexmorton

Written on: 11/02/2016

I have begun an investigation into your complaint but cannot find any record of your calls. As we do not have a name to reference, I do not know who this review is from. I would be obliged if this reviewer would contact us so that I can investigate why their service calls have not been responded to. I take our after-sales responsibilities extremely seriously and would like to get to the bottom of this.

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★★★★★

“Brilliant company to deal with”

Written on: 07/02/2016 by 12seftonavenue (1 review written)

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From the out set we knew we had chosen the right company to replace our windows and doors. After sitting through sales pitched from pushy salesmen, it was a real pleasure to have one of the owners of MWF visit us. Not at all pushy, he explained succinctly exactly what they could do and it could be done and more importantly he listened to what we wanted. Each employee from the surveyor, to skilled joinery staff and the ladies in the office have been an absolute delight to deal with. Professional… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. As we use our own skilled tradespeople, the work is never rushed and customer satisfaction is our primary concern. I will pass on your kind comments to all concerned. Thank you

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★★★★★

“New conservatory roof, frames and house windows”

Written on: 07/02/2016 by T.Penny (1 review written)

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We spent six months looking for the right company to replace the old conservatory and house windows. We found MWF online and asked them to call for a quote. it was a really easy and professional approach with any of the haggling or special offers. As it's a family business they don't pressure you at all and we were emailed a quote to consider in our own time, which was refreshing. everything just seemed right so we gave them the go ahead and work began three weeks later. everything was just as… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review and, especially for choosing us as your supplier. We appreciate that our customers work hard to save the money required to carry out their home improvements and respect the fact that they have many companies to choose from.

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★★★★★

“Super service”

Written on: 31/01/2016 by Alan.yh (1 review written)

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very happy with my purchase. all items as described. Very secure locking mechanisms and neat welds. Kommerling o70 profile seems to be a market leader. Excellent workforce arrived on time and very tidy… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. Our fabricators our highly skilled in producing a quality assemlby of the Kommerling profile and SAC bolt locking system

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★★★★★

“Great”

Written on: 30/01/2016 by ravenclaw22 (1 review written)

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Great products, great service and great people to deal with. MWF have installed 7 windows, a front door and even taken out brickwork, fitted steel supports and fitted stunning bi-folded doors. Couldn't be happier… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. It's great to hear that we are getting it right

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★★★★★

“Very professional job”

Written on: 26/01/2016 by Eddie_Rother (1 review written)

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I chose the Manchester window factory as a direct result of reading reviews on this website. The two lads that came to do the job were very professional they really knew their stuff. They did a fantastic job were very clean and never left a mess anywhere. Since having the Windows fitted I have had a few neighbours round to compliment me on the Windows. I have also noticed that it is so much warmer in the house and also it has become quieter as well. If your thinking of having new Windows do… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. I will pass on your comments to the installation team

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★★★★★

“A breath of fresh air ”

Written on: 24/01/2016 by Trevorh193 (1 review written)

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I can't tell you how pleased I was to finally be able to have a sensible conversation with a normal person. After having to listen to all the sales spiel and nonsense from clueless sales reps I'd virtually given up the ghost until I read the reviews of this company. I was visited by one if the brothers that owns the company who listened to what I wanted, made a couple of really helpful suggestions like the push out opening window for the kitchen that I wouldn't have been able to reach had it… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. We do all the quotes ourselves so we haven't got time to sit in your house for hours on end. We don't do silly gimmicks or "promotions" . We think our prices reflect the high level of service we offer

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★★★★★

“Great after-care”

Written on: 21/01/2016 by Jonners68 (1 review written)

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We had our windows installed by MWF in 2008 on the recommendation of a friend. The job itself went well and we had problems until today when a window opener became difficult to operate. We called the northern office and had an engineer out within four hours. All sorted. Brilliant service from an excellent company… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review. We know that, by looking after our existing customers, we have no need to advertise. They do all our advertising for us

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By Alexmorton

Written on: 11/02/2016

Thank you for this review. It's great to hear that our after-care engineer is performing to such a high level

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★★☆☆☆

“No replay in three weeks”

Written on: 21/01/2016 by BrendenDrake (1 review written)

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Tried to get in touch with anyone within the business regarding secondary glaze windows, was repeatedly told by a very well spoken and polite receptionist that, they had my details on theirs system and to leave it with her and someone will get in touch. I called a number of times and tried contacting them by emails too,but within the three weeks I`v been chasing them no one has either call back or emailed even just to say they are just not interested in the work or they are simply too busy at… Read Full Review

By Alexmorton

Written on: 11/02/2016

I can only apologise for this. I am aware of this particular complainant and we did try to make contact but could not get through. In fairness, we should have tried harder and more often. Please accept our apologies.

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★★★★★

“No fuss no drama”

Written on: 16/01/2016 by gxHays56 (1 review written)

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A 30 minute visit was all it took to discuss and decide upon ordering our 2 doors and barge boards. There was no calling up the boss to get discounts and the usual faff that you have to listen to when dealing with window companies. They've done a super job and the neighbours have ordered their front windows on our recommendation… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review and for your recommendations

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★★★★★

“The Sharps Windows.”

Written on: 12/01/2016 by Carolesharp (1 review written)

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I'd like to say this company were curtious, professional, excellent craftsmanship, neat and tidy and very quick to answer any queries we needed to ask. We took some time to do some research as it is a big thing to have any major job done in our home. I have to say we were going to get 3 companies in and then decide. We looked at their website and the reviews were just what we were after. A company giving a good quality product at a fare price. We would highly recommend them as it was such a… Read Full Review

By Alexmorton

Written on: 11/02/2016

Thank you for this review and for putting such faith in our company

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★★★★★

“We were recommended to MWF by a friend and have been...”

Written on: 11/01/2016 by S.Chester1 (1 review written)

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We were recommended to MWF by a friend and have been thoroughly delighted with the results. The new windows and doors were installed in just over three days and look fabulous. The house is now so much warmer. What a transformation. Unlike most companies, MWF do not hassle you to sign up on the day and are very open and honest… Read Full Review

By Alexmorton

Written on: 12/02/2016

Thank you for this review. And please thank your friend for recommending us.

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★★★★★

“We had our old plastic roof taken off our conservatory...”

Written on: 09/01/2016 by D.carts88 (1 review written)

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We had our old plastic roof taken off our conservatory and a new solar controlled self clean toughened glass one fitted and the difference is remarkable. We've noticed the difference in temperature almost immediately and when it rains there is no longer a deafening noise. They have done fantastic work for us, we gladly recommend them… Read Full Review… Read Full Review

By Alexmorton

Written on: 12/02/2016

Thank you for this review. The solar-controlled, self-cleaning Activ glass is excellent. We use A Rated glazing to keep the heat in too. Conservatories can be very expensive to heat with poor quality glazing and can be unuseable in Summer.

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★★★★★

“Fantastic”

Written on: 07/01/2016 by DDTennyson (1 review written)

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We had our old plastic roof taken off our conservatory and a new solar controlled self clean toughened glass one fitted and the difference is remarkable. We've noticed the difference in temperature almost immediately and when it rains there is no longer a deafening noise. They have done fantastic work for us, we gladly recommend them… Read Full Review

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★★★★★

“I'm very pleased with them”

Written on: 04/01/2016 by toucan444 (1 review written)

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Last year I was unfortunate enough to have used my local window company to replace my front door and lounge bay and they made a real mess of it. The door didn't lock properly and there were gaps to the side of the bay that blew the curtains on a windy day. 8 months later I finally received a full refund after having to go to court. Now time for the professionals, I wasn't going to be ripped off again so I did my research and narrowed it down to 3 companies. Manchester window factory had the… Read Full Review

By Alexmorton

Written on: 12/02/2016

Thank you for writing this review. I am sorry to hear of your experience and hope that you get things resolved. Unfortunately, the age-old stigma associated with the window industry continues to be justified by a minority of rogue traders

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★★★★★

“Excellent, family run company”

Written on: 03/01/2016 by CJK-M20 (1 review written)

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I hadn't anybody to recommend a local company as I had just moved up from Kent with work. So, I decided to call the household names (Safestyle, Anglian and Everest) to get a feel for the price I should be paying for new windows, doors and conservatory roof on a 1980's mews property in Didsbury. I was also hoping to re-use the current back door on the garage as it seemed a shame to throw it away but it did not match up to the new windows I wanted. The process of having these salespeople in my… Read Full Review

By Alexmorton

Written on: 12/02/2016

Thank you for your review and for putting your faith in our company

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★★★★★

“super service”

Written on: 22/12/2015 by sonny7676 (1 review written)

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7 A+10 energy rated windows and a high security sliding patio door fitted in 2 days by 2 fantastic fitters who made sure the house was left spotless before they left. Very, very pleased with all aspects of this company. An easy 5 stars from me… Read Full Review

By Alexmorton

Written on: 28/12/2015

Thank you for this review. I will pass on your kind comments to the team.

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www.manchesterwindowfactory.co.uk