Manchester Window Factory Reviews - www.manchesterwindowfactory.co.uk

Centurion House, 129, Deansgate, Manchester, M3 3WR
★★★★★
4.9 / 5
100% of users recommend this
  • Value For Money

Description (provided by business)

Manchester Window Factory (HeadOffice CenturionHouse 129, Deansgate ManchesterM3 3WR) We promise not to sit in your house for hours on end reeling out a sales spiel which will only serve to insult your intelligence. Over the years, our business has grown organically through word-of-mouth. While most other companies in our sector are sales-driven, striving to reach their targets each week, our ethos is to focus on the customer, not the sales, as, in the long term our customers do our selling for us. We take pride in our after-sales service too. Again, by looking after the customers we have, we don't have to spend thousands each week on advertising. In today's internet age, the true reputation of a company can be found at the click of a mouse. We take pride in our reputation and strive each day to ensure our customers keep coming back and saying nice things about us.

Summary

Manchester Window Factory

Head Office

Centurion House

129, Deansgate

Manchester

M3 3WR


Media Gallery for Manchester Window Factory www.manchesterwindowfactory.co.uk

Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk
Manchester Window Factory www.manchesterwindowfactory.co.uk

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Latest Reviews

★★★★★

“First class service ”

Written on: 18/12/2014 by PaulaShepherdWA3 (1 review written)

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We were given a first class service from the team at MWF. The windows and doors are very well made in comparison to others we have seen and they offer the best thermal efficiency which we are confident we will feel the benefit of over the coming months. In truth, we have already noticed a marked difference in temperature after only a few days. We felt comfortable throughout the whole process, from sales, to survey and finally the installation. The communication has been fantastic and we kept in… Read Full Review

By Alexmorton

Written on: 19/12/2014

Glad to hear you are so happy with everything. With our A-Rated frames, you should notice a marked difference very quickly (and, over time, in your energy bills too). Thanks for the business, and please do recommend us.

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★★★★★

“North London installation-No Bull quote”

Written on: 14/12/2014 by BillMayhew-S.East (1 review written)

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The reviews were great on MWF on this website and elsewhere so we asked if they would consider installing in London. They explained that they worked all over but that it needed to be a big enough order-Fair Enough. We had 18 windows and 4 doors which needed replacing so they came to see us. Despite the journey there was no pressure selling from the owner, just a professional presentation, our range of options and an emailed quote the same day. We had read that they operate a no-bull policy so… Read Full Review

By Alexmorton

Written on: 15/12/2014

Thanks for this review. As you say, we provide a nationwide service and cover most areas of the UK. If we don't feel that we could provide adequate after sales care in a certain area, we will tell you and will politely decline the offer of the business.
We don't just want to sell as many windows, door and conservatories as we can; we have a reputation to protect and will only take on work which we know we can service well, should the need arise.

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★★★★★

“Activ roof”

Written on: 12/12/2014 by Rudderman99 (1 review written)

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WE had an Activ roof fitted to our old and tired looking conservatory to replace the previous cold and noisy polycarbonate version which we inherited from the previous owners. The conservatory is totally transformed and looks and feels like a new one (they even cleaned up the old frames for us). The cost of a new one was approx £8-9000, compared with £3090 for a new, energy efficient roof which looks great… Read Full Review

By Alexmorton

Written on: 15/12/2014

Replacing a roof with one of our Activ range is a great, cost effective alternative to replacing a conservatory completely. In fact, this product is currently our fast-growing seller. Lots of people are taking advantage of the advances in solar glazing to make conservatories(once obsolete spaces for much of the year) useable spaces all-year round.

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★★★★★

“Best company out there by FAR!”

Written on: 11/12/2014 by s.yarwood (1 review written)

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We have used three companies on various houses and MWF stand head and shoulders above the rest. The products are excellent and the staff are very well trained and professional in their approach. We have used them three times and each time they have reached the same high level which is what brings us back. They are at the higher end of the pricing structure but this is reflected in the quality of workmanship and the general running of the company. Any guarantee issues are dealt with swiftly by… Read Full Review

By Alexmorton

Written on: 15/12/2014

Thanks for the review-and for coming back again and again. We always look after our customers and try to resolve any warranty issues as quickly as possible as and when they arise. We don't claim to be perfect, but we do react to problems to ensure that we maintain high customer satisfaction levels.

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★★★★★

“Excellent Work, would definitely recommend”

Written on: 10/12/2014 by PreciousVaughan283 (1 review written)

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From beginning to end we had an excellent experience. Communication was clear and consise with no hidden extras. The works started earlier than we thought, only took two days to finish to a very high standard. Everyone we spoke to was extremely polite and knowledgeable keeping us informed all the way through. The flat was left in immaculate condition and the fitters paid a great attention to detail. We would definitely use them again and would not hesitate at all recommending them!!… Read Full Review

By Alexmorton

Written on: 15/12/2014

Thanks for writing this review. As all of our staff are employed by us, we all know each other and try to pull in the same direction. Regarding the price, once we agree a price, we stick to it. We don't add bits on at the end unless it's for something extra which the customer has asked us to do while on site.

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★★★★★

“Great service”

Written on: 29/11/2014 by N.THOMAS (1 review written)

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The service from MWF haa been excellent so far. We have had the back windows done on a recommendation from a friend and are having the fromt done in March. The staff are all great and go out of their way to make sure your happy with everything. The windows look brilliant and the house is so much warmer now. Thanks everybody for a job well done… Read Full Review

By Alexmorton

Written on: 15/12/2014

Glad to hear you are happy with everything and that people are recommending us. We rely on word-of-mouth as we don't advertise. Many thanks

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★★★★☆

“Very pleased with the windows and doors.”

Written on: 27/11/2014 by meherenow (2 reviews written)

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All in all a very positive experience - the windows and doors themselves are very nicely engineered products and the installation was generally very professional with good attention to detail. The few minor issues with some details that needed attention after the installation were dealt with swiftly and to my satisfaction. After being left with doubts over some other double-glazing companies who had quoted for the job, i'm glad i took my time and settled on the Manchester Window Co. A… Read Full Review

By Alexmorton

Written on: 28/11/2014

Thank you this review. I am sorry that there were issues with the job, but good to hear we dealt with them to your satisfaction. It's good to hear that, despite this, you have sill been happy with your purchase.

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★★★★★

“Aluminium bifold doors with internal blinds”

Written on: 26/11/2014 by natryder (1 review written)

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We have just today had a beautiful set of bifolding doors in aluminium installed by mwf. What impressed us most of all was that they had an option to have internal blinds inside the glazing units. This looks really slick and means we don't have to have anything in the way for the doors. This was quite an expensive optional extra but worth the spend. The actual doors themselves are great too. Despite their weight (93kg per leaf)they feel really light and operate surprisingly smoothly. Finally… Read Full Review

By Alexmorton

Written on: 28/11/2014

The internal blinds do look stunning. As you say, they are a dear option and, maybe over time, the price will come down as more companies begin to manufacture them. The blinds we use are imported from Italy and are the best on the market.

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★★★★★

“Just Excellent!”

Written on: 22/11/2014 by Chapster (1 review written)

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Have just had installed our new french doors and are absolutely thrilled - not only did experienced skilled fitters make a wonderful job of the installation but they were able to spot and resolve an ongoing damp problem to our extension that various other professionals had missed and been unable to solve saving us more time and money investigating the source of the problem!!!! Highly recommend and will definitely be using again in the future. Great quality products and very realistic price!… Read Full Review

By Alexmorton

Written on: 28/11/2014

Glad we could help out on this one and thanks for the review

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★★★★★

“Just great again and again”

Written on: 19/11/2014 by parsleyjoe (1 review written)

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Used MWF back in 2002 and was happy with the work then. We moved house last year and needed new windows and doors so called them back. Good to see the two brothers running the company still and taking such an active interest. Placed order for 9 windows and two doors for £6885 and these were fitted three weeks later to the same very high standard. This company will never let you down as they are very protective of their excellent reputation - one which they thoroughly deserve… Read Full Review

By Alexmorton

Written on: 28/11/2014

Thank you for taking the time to write this review, and thanks for coming back to us as a repeat customer. Danny and I do care passionately about our business and its reputation. We have worked hard to establish it and work even harder, now we have grown, to maintain it.

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★★★★★

“Large plate glass picture window and kitchen wall...”

Written on: 19/11/2014 by keithandpatsy (1 review written)

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We wanted to make the most of the view at the rear of our property. Manchester Windows supplied and fitted a very large plate glass picture window which maximises the view from a second lounge and then knocked through from the kitchen at the front of the property to the second lounge at the rear of the property [part demolition of the adjoining wall and installation of a steel reinforced beam]. We are very pleased with the finished work. The workmen were courteous, pleasant, reliable and… Read Full Review

By Alexmorton

Written on: 28/11/2014

Thanks for this review. I went out to see this job myself on completion and the results were great. Although we can't take all the credit for the finished product (we didn't create the amazing view this window now offers), the lads did a great job opening up the room. We glazed the window in Pilkingon's Activ glass, which is self cleaning, as future access would be difficult and dirty glass would spoil the view. Glad you're happy with it.

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★★★★★

“Well run family business”

Written on: 12/11/2014 by mannyarc (1 review written)

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It has been a real pleasure doing business with this company. The two brothers who run the company are very professional and friendly. All of the staff know and respect each other (unlike other companies who subcontract work out) and seem to be happy at the company. We had the same father and son team for both installations and would not consider using anybody else. It's really nice to have a company you can rely on when there are so many charlatans out there who just want to rip you off… Read Full Review

By Alexmorton

Written on: 13/11/2014

Glad to hear that you have been happy with the service. All the guys who work for us have been with us for a number of years. As we don't subcontract, we have the same fitters week in, week out, so we know we get a consistently high standard of workmanship.

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★★★★★

“Aluminium bifolding doors”

Written on: 11/11/2014 by P.J.1977 (1 review written)

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We had aluminium bifolding doors installed by MWF in the summer of 2013. To date they have been great. They operate smoothly and look fantastic, they really bring the garden into the house. The team of fitters were in and out in a day and we have not to call them back on any issues. We received our certass certification and insurance documents for the guarantee within four weeks, just as promised. We found MWF on this website and have since referred on to friends. One had a slight problem with… Read Full Review

By Alexmorton

Written on: 12/11/2014

Thanks for this review. You are right that we do cover most areas of the country. It depends on the size of the order relative to the distance and also if we feel confident that, should there be a problem, we can attend to it promptly. As we have vans travelling up and down the UK each week, we do cover most areas.
Thank you for recommending us to family and friends, We rely on our reputation so it's good to hear our customers are spreading the word.

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★★★★★

“much appreciated”

Written on: 09/11/2014 by paula.d (1 review written)

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thanks to all at mwf for fitting round my schedule.I work 2 days a week in europe so needed mwf to fit around my work schedule, which they did. The new secured by design patio door and solidor back door are excellent. The fitters were considerate and left the kitchen and dining areas clean on completion. Friends have commented on the work and will be ordering soon!!!… Read Full Review

By Alexmorton

Written on: 09/11/2014

Thank you for writing this review. I book in all the installations myself. So, if we can work around our customers' commitments, we will always try to do this.

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★★★★★

“Conservatory roof”

Written on: 08/11/2014 by KHT44 (1 review written)

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We have just had a new solar activ roof fitted by these guys. True professionals from start to finish. The new roof looks great and is a massive improvement on the polycarbonate one which it replaced. It rained today and the noise was much reduced compared to the plastic one. Most other companies told us it could not be done and just wanted to sell us a new complete conservatory. MWF were honest and to the point which we appreciated. The total cost was £4300 which we felt represented good… Read Full Review

By Alexmorton

Written on: 09/11/2014

Thanks for this review. The Activ roof is a must, really. It keeps the heat in, the glare and heat of the sun out, and it also cleans itself. This process works by the external leaf having a coating which, when reacting to sunlight, breaks down any dirt on the glass. The rain the washes this away leaving the glass surface clean. It is a very good product from Pilkington's. I should stress that, if flock of birds happen to fly overhead after a heavy lunch, and it doesn't rain for four weeks, it won't necessarily be immaculate after a brief shower. But it is very good.

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★★★★★

“Really happy”

Written on: 08/11/2014 by SimonPeston (1 review written)

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Had to wait 6 weeks for the installation to commence which was a bit disappointing but the end result was worth the wait. The silicone seals were neatly taped which gave a really neat finish. The fitters were very professional and affable, answering any queries we had along the way. The guarantee certificate comes with insurance backing which is great as it gives us peace of mind. Overall it has been a very positive experience and we would certainly use them again… Read Full Review

By Alexmorton

Written on: 09/11/2014

I am sorry we could not fit you in sooner. As we don't subcontract our work out, we don't bring in extra staff when we are busy. We will always try to fit jobs quickly when required, but it's not always possible when we are very busy.
Good to hear that you were happy with the installation, and thanks for mentioning the Insurance Backed Guarantee. There are lots of examples of companies going bust and the customers' guarantees being worthless. With the IBG we offer, should anything happen to MWF during the period of guarantee, QANW (our IBG providers) will take on the guarantee. We're not planning on going anywhere, but it's good to know you're insured nonetheless.

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★★★☆☆

“Good products but could do better on price!!”

Written on: 08/11/2014 by C.Ossie (1 review written)

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I said I would write an honest review of my experience, so this is how I see it. Although the products are of a good quality and seem to be well installed, they are quite expensive. Although they were the dearest of four quotes we had we went with them based on reputation and have been pleased. It would be more pleasing if they could bring their prices down to be in line with other competitors out there… Read Full Review

By Alexmorton

Written on: 08/11/2014

Thank you for writing this review. We appreciate all of our customers being frank and honest about their experience. Firstly, I am pleased that you are happy with your purchase. Secondly, on the issue of price, I do feel that we offer decent value for the level of service we provide. We use the best products available, use experienced joiners to install our windows, doors and conservatories and we have an excellent after sales service.

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★★★★★

“6 years of trouble free glazing”

Written on: 08/11/2014 by TheWaltonFamily (1 review written)

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Manchester window's installed our glazing 6 years ago and no problems to report so far, we used them because a friend recommended them and said how good they were. we have just had them back to fit a new sun room and they still had the same fitters so we asked for them again. we would like to thank all for doing such a good job, please pass on our thank's to all the crew… Read Full Review

By Alexmorton

Written on: 08/11/2014

Thank you for taking the time to write this review. We have been doing this for a long time and most of our fitters have been with us for a number of years. Many customers have their preferred fitters and, where possible, we will try to send them back on further orders. Of course, all of our fitters are expected to work to the same high standards to keep our customers coming back again and again

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★★★★★

“Open and honest pricing policy”

Written on: 08/11/2014 by deanmassey1 (1 review written)

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After the sales patter and stupid deals from the national companies it was really nice to deal with a family business with a good reputation like MWF. There was none of the "buy one get one free" deals if you sign up tonight. There was just good advice and a fair price. Straight to the point and open and honest pricing. The products themselves are second to none and, because they don't subcontract, the fitters are excellent too. We intend to use MWF again soon and would recommend them to… Read Full Review

By Alexmorton

Written on: 08/11/2014

We won't sit in you house for hours on end giving lots of different prices or trying to pull the wool over your eyes. We believe in being honest with our customers. We are not usually the cheapest quote, but we feel confident that the quality of our products and level of service of decent value for money

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★★★★★

“Attention to detail on bespoke conservatory”

Written on: 07/11/2014 by FletchB (1 review written)

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We are really pleased with the quality of workmanship of our new conservatory. Not a straightforward build by any stretch of the imagination so they had their work cut out. Initially, it was their surveyor who impressed us. The other companies sent out typical salesy types who didn't know their rear end from their elbow. After reading the reviews and meeting with the owners in person it was an easy decision. That trust has proved well founded and the result is simply stunning. They took their… Read Full Review

By Alexmorton

Written on: 08/11/2014

Thank you for this review. I am glad you are pleased with service we provided for you.
We have our own specialist conservatory team who handle everything from start to finish. This means that the installations are carried out with the minimum of fuss and in a professional manner.

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