Chemical UK Reviews - www.chemical-records.co.uk

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★★★★☆
3.7 / 5
67% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“fantastic”

Written on: 21/03/2014 by AdrienneCorcoran424 (1 review written)

Excellent prices and very fast delivery on branded goods. Couldnt get cheaper anywhere else. Would recommend. Thanks!… Read Full Review

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★☆☆☆☆

“2 weeks and still waiting for my order!”

Written on: 14/03/2014 by Danika440 (1 review written)

After two weeks my order has still not arrived. Chemical Records are not interested in honouring the shipping times quoted on their own site. 1-5 days (quoted) actually means 1-15 days according to what they say in their emails… Read Full Review

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Jb1972's Comment

Written on: 14/03/2014

Further: ignore the trust pilot rating shown on their site as it is not possible to leave a review with trust pilot if you have not actually received your order!

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★★★★★

“Great site, great service, fast international shipping”

Written on: 20/12/2013 by horey1 (1 review written)

These guys are awesome, they ship fast, their prices are really good. The range is amazing. They often offer discounts on a wide range of their stock. They have a range of items you cannot find anywhere else and being able to buy everything from digital music, to clothes, to dj equipment is so handy. They also have been unbeatable for shipping heavy items internationally. Which often kills a purchase when the shipping is too expensive. Its worth asking for extra packaging at order time if… Read Full Review

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★★★★★

“Great”

Written on: 04/01/2013 by skrism (8 reviews written)

Huge range of brands that you can't really find in many other places (HUF, Mishka, etc) unless you ship from the US. They sell a wide variety of things from music (vinyls/mp3s/cds) to clothing and accessories. New clothes added all the time and sales on frequently. A lot of their clothes can be found elsewhere for a bit cheaper, but if you're buying a few things at once the free shipping when you spend £50 or more makes up for it. Returning an item I didn't like was easy enough, sent it back… Read Full Review

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★☆☆☆☆

“Horrible packing for overseas shipping”

Written on: 06/12/2011

Bought some records (8 LPs) from them and the sleeves arrived damaged. Dented corners and creases. Contacted them about it but they claim the shipped the packages using standard shipping materials which was: 1 thin mailing box and 1 piece of cardboard; no bubble wraps or extra cardboards. They refuse to replace the damaged sleeves or compensate for the damages. I bought 2 Limited Editions which had lost value! Here are images… Read Full Review

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★☆☆☆☆

“Appauling Customer Service”

Written on: 05/09/2011 by techtronix (1 review written)

Had these monitors since late may of this year, one of them has started buzzing, and ive contacted them and sent them back, they have come back marked from where the delivery people weren't careful and they have told me that they are… Read Full Review

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Horey1's Response to techtronix's Review

Written on: 20/12/2013

Shipping is not chemical records fault, you should have inspected the package before signing for it.

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★☆☆☆☆

“Very Bad Service!”

Written on: 04/08/2011 by davebnly (4 reviews written)

Had problems with an interface I purchased from here a few years ago. The company just did not want to assist me in the matter. Luckily I found out later I just needed a driver update. Recently I purchased an active subwoofer from them. The item became faulty on its fourth use but I did not diagnose the problem to the unit until a few weeks later. From my first contact with them regarding the issue it took them 3 weeks to replace the faulty unit, plus I had to contact the manufacturer to… Read Full Review

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Guest's Response to davebnly's Review

Written on: 09/11/2011

no company would be able to assist you with a driver update!

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★★★★★

“I've been a Gibson man for years now and I have to say...”

Written on: 28/04/2011

I've been a Gibson man for years now and I have to say this is one of the best Music shops I have been in! The staff were incredibly helpful and let me try out a few different models. It had to be the Les Paul Standard in the end!

I would recommend Music Junkie to anyone looking to buy a Guitar great selection in store and the guys are great!

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★★★★★

“Used Chemical Records a few times now and I'm very...”

Written on: 15/01/2011

Used Chemical Records a few times now and I'm very happy with the service I've received. Good prices and very fast (next day) delivery… Read Full Review

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★★★★★

“Been struggling to find a replacement cable for my AKG...”

Written on: 14/01/2011

Been struggling to find a replacement cable for my AKG 240 headphones, for a good few months. Which was desperately needed as I am a Sound Artist. Someone found chemicaluk site for me. So pleased they actually had the cable in stock! most companies don't. Ordered Tuesday, received Thursday.
Thanks for the fast delivery

Happy customer… Read Full Review

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★★★★★

“Chemical UK (or Chemical Records) are the cheapest I...”

Written on: 12/07/2010

Chemical UK (or Chemical Records) are the cheapest I have come across, HTFR and other major stores are very pricey but I found Chemical to stock all the latest releases and even vinyl in the highest demand. I couldn't find one flaw, postage was cheap, 1st class is only £2.16. Next day isn't too much of a price bump either. The process of your order is sent to your e-mails, purchase confirmation, packing and then finally dispatch.
I couldn't recommend any more… Read Full Review

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★★★★★

“I really like the new Chemical UK layout, Super slick...”

Written on: 20/08/2009 by Davefrom1978 (1 review written)

I really like the new Chemical UK layout, Super slick but mostly I love the service I get.

I place my orders before I leave work and they arrive at work the next day... EVERY time, any clothing I buy that does not fit I send back and they send me a new size free of any resend postage charges and I have my replacement back within days, this company is seriously on point,
I used to buy alot of vinyl from them but now I just listen to the tunes and buy ALOT of clothing from there, have a look at… Read Full Review

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