Direct Cars Car Supermarket, www.directcars.co.uk Reviews

lstirling's review has yet to be rated - Be the first!
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Direct cars have a policy of "no hassle, no pressure and no gimmicks" however I need to make everyone aware of the negative and disrespectful service I received! It states on the internet you can reserve a car for 48 hours. We reserved the car, took it on a test drive but I wanted my father to check it due to his high knowledge of cars. I did not ask for them to reserve the car any longer they offered to reserve it an extra day. The next morning my mothering law offered us her car, as she had decided not to part exchange it and wanted to give it to us. I ensured I contacted direct cars immediately so they were able to return the car to sales, they had only been open 2 hours. The sales Manager contacted me 5 minutes later shouting down the phone because the car had been saved and I no longer wanted it. He was rude, disrespectful, and very angry even though I apologised. I was shocked and very upset that I had been spoken to in such a manor. I would advise people to think twice about definitely reserving or purchasing a car from direct cars as their customer service skills are non existent so therefore what is there after sales care like? They may not give pressure but you may receive an abusive phone call if you decide not to purchase the car.

Guest's review has yet to be rated - Be the first!
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Direct cars have a policy of "no hassle, no pressure and no gimmicks" however I need to make everyone aware of the negative and disrespectful service I received! It states on the internet you can reserve a car for 48 hours. We reserved the car, took it on a test drive but I wanted my father to check it due to his high knowledge of cars. I did not ask for them to reserve the car any longer they offered to reserve it an extra day. The next morning my mothering law offered us her car, as she had ...

ajja's review has yet to be rated - Be the first!
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Loads of choice and really helpful staff to make it stress free. Very happy with my new car from Direct Cars Supermarket :)