The Debt Support Company Reviews - www.thedebtsupportcompany.co.uk

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★★★★★
4.7 / 5
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The Debt Support Company www.thedebtsupportcompany.co.uk

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Latest Reviews

★☆☆☆☆

“Great at first ”

Written on: 20/09/2014 by Cameronsl409 (1 review written)

The Debt support company were fantastic out of this world going the extra mile to help me and I didn't have one complaint in 6 year's nothing was a problem and everyone got paid on time and in full expert advice the whole 9 yard's. Then I get a letter saying my account was being transferred to Lawrence Charlton and all I can say is AVOID this company like the plague e-mails not answered or when they are it's 6 week's later I had to tell them a account was closed 4 times before they stopped… Read Full Review

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★★☆☆☆

“Change over to Lawrence charlton ”

Written on: 21/06/2014 by Jaspery1981 (1 review written)

Ever since the change over to Lawrence charlton I've had emails ignored , promises of outstanding balances in writing not sent and months and months of waiting for this I wish the old DSC team were still in place they always went out of their way to help me from the start but now 11 years later £30k later I'm still paying off debt which no one can seem to tell me about… Read Full Review

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Dippyhippy's Comment

Written on: 19/09/2014

i agree, since changing to lawrence charlton there is no organisation at all. I have asked at least 10 times for an updated balance from these people in the last 6 months and nobody can tell me how much is left.I contacted the creditors myself,got the information and fed it back and they didnt even update my file.

Also find them very pushy and unhelpful in general.They just want you to make your payment and any other queries are of no interest to them.Quite frankly I dont know what the £35 Management fee is for as they are not actually managing my account.Would avoid them like the plague!

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★☆☆☆☆

“DONT TRUST THEM WITH YOUR MONEY.”

Written on: 17/06/2014 by Rylee209 (1 review written)

I am currently going through hell with this company. Last year l got in to financial difficulty. I approached DSC who in turn evaluated my circumstances and l paid the fee in order to start settling the debts. One of my creditors accepted a 'settlement offer'. So l paid the funds in to DSC's account (just shy of £500.00) and they told me they had made the payment. 10 months on, thinking l am now debt free and behaving with my money, l apply for a loan. DECLINED. I check my credit file… Read Full Review

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Rebekahb66's Comment

Written on: 26/06/2014

Hi

I have exactly the same problem. I took a plan out 26 months ago with DSC, paying £112 per month to clear debts of £2400, so in theory should have a small amount left to pay. asked them for figures this month of the balance outstanding and it's £1500 more than half the original amount left to pay. I'm taking this to the OFT and FOS. How can they take advantage of people like this when they're in an already vulnerable state financially??!

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★☆☆☆☆

“Worsened my credit rating”

Written on: 29/04/2014 by Caconnor (1 review written)

I would not recommend the debt support company as since I have joined them I have had more and more problems to deal with and my credit rating is now shocking as on one of the accounts there are now a record of 4 missed payments. I always feel like I have to chase them to get things sorted. Not what I expected especially with the fees that I had to pay in the first 2 moths before any contributions to my debt were made… Read Full Review

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★★★★★

“Thank you so much”

Written on: 09/03/2014 by Kendricko189 (1 review written)

What a great company you have changed my life. My account manager has been wonderful , she knows her stuff and nothing is to much trouble. If you need help this is the company to choose… Read Full Review

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★★★★★

“Life Savers”

Written on: 05/03/2014 by MarcosOlson1965 (1 review written)

I have nothing but praise for this company, they were supportive and helpful throughout the whole process and sprung into action as soon as I got in touch with them. The advisor was really helpful in answering all my questions and helping me stop persistant phone calls. The only disappointment I had was, I was told at the start of the agreement it would be 12 months. I hadn't heard anything in January so I emailed to find out if I could cancel the standing order, to find out I still had 3… Read Full Review

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★★★★★

“Thankyou for your help DSC”

Written on: 25/02/2014 by stealth66 (1 review written)

I would like to say a massive thankyou to the Debt Support Company for helping me out of a situation that was spiralling out of control. My debts had got on top of me and I was borrowing each month from payday loan companies to pay back other loans and credit cards, accumulating extra debt each month in the process. I had no idea what to do One phone call to the Debt Support Company and I felt infinitely better, finally with a way out. I spoke to a very helpful man who listened to what I had… Read Full Review

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★★★★★

“Thanks for all the help!”

Written on: 09/02/2014

Just a thanks to the advisor at DSC for helping to free me of the stress and worries of my previous financial burdens! Highly recommended company, friendly and professional staff. would defiantly refer friends and family!… Read Full Review

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★★★★★

“really helped me ”

Written on: 03/02/2014 by Summer070188 (1 review written)

I would like to thank the advisor who has helped me get debt free really quickly and made it so easy for me, i am now debt free and feel so good that i have done it with the help from her and the team. when ever i asked for anyhting ie statements i got them and everyone phoned back when agreed to. She was so pleased for me when i phoned her to tell her that i was able to clear my debt off in one hit. I would recommend the debt support company to anyone who has got into debt if they… Read Full Review

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★★★★★

“Thankyou so much”

Written on: 30/01/2014

I would like to thank the debt support company especially the advisor for all their help when I had got myself into the payday loan trap. It is too easy to be caught in this trap and not know where to turn. She helped me no end and supported my emotional outbursts and tearful phone calls. The only thing I didn't realise at the beginning was all the barrage of phone calls etc from the payday loan companies and having someone to listen and reassure me helped… Read Full Review

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★★★★★

“Excellent service”

Written on: 20/01/2014

If it wasn't for DSC I would have been in a lot of trouble, I called them and they sorted everything for me, I have been with them for 21 months and they have kept to their word and kept me up to date with everything and not been disappointed with the services, when I have had any questions they have responded very quickly and very helpful, just want to say thank you DSC for everything :-)… Read Full Review

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★★★★★

“great service ”

Written on: 09/01/2014

An exceptional service would recommend you to anyone who needs help with dept… Read Full Review

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★★★★★

“Life changing advice and service”

Written on: 02/01/2014 by YorkshireMan27 (1 review written)

Back in 2006, I was really struggling with my debt repayments - after a 10 minute phone call to the Debt Support Company, my life was changed forever. They were so reassuring about my situation and quickly helped me realise that what I was going through was being experienced by thousands of people up and down the country every day. They contacted my creditors on my behalf and negotiated a payment plan that was suitable for me and took all the hassle and stress out of my day to day life… Read Full Review

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★★★★★

“ Highly recommended company and service”

Written on: 10/12/2013 by cgoldie (1 review written)

I was with the debt support company for 5 years and the service I received was fantastic. Whenever I had a query and phoned or e-mailed my debt manager, the response wad very quick and they dealt with my query very promptly. They put my mind to ease quickly. Couldn't recommend them highly enough… Read Full Review

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★★★★★

“DSC amazing service Sue Silk is an amazing account manager”

Written on: 18/11/2013 by adam090376 (2 reviews written)

I would just like to say that the service and help provided by the Debt Support Company is second to none and I can not thank them enough for the help they given me. My account manager has been amazing she is always there to give advice and has helped me work with my creditors in times of trouble. The service is quick and hassle free and I can not think of anything bad to say about the service as there is simply not a bad thing to say. If you are having debt issues then I this is the company I… Read Full Review

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★★★★☆

“Really happy with the service I have received over the...”

Written on: 14/11/2013 by MissJD (1 review written)

Really happy with the service I have received over the last few years from the DSC. Sue was my account manager and she is very good at what she does. She will keep in contact with you and anytime you are worried about something, she will do everything she can to help. Thank you Sue and the team at the DSC for all your help… Read Full Review

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★★★★★

“im totally overwhelmed”

Written on: 09/10/2013 by bt161264 (1 review written)

I would just like to thank your staff that delt with me at a very bad time for me they were most understanding helpful caring and polite they went through everything step by step and regularly checked on me to see if I understood all that was explained to me and if I had any problems or worries which I havent your staff are a credit to your company kindest regards… Read Full Review

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★★★★★

“Your so helpful!”

Written on: 27/08/2013 by Tink26 (1 review written)

I would just like to say a huge thank you to The Debt Support Company for all there help in assisting me, i couldnt ask for more helpful people! Both so friendly and caring, and i will definitely be recommending you both! I was recommended by a friend who deals with them and its been such an easy process! Thank you both! :)… Read Full Review

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★★★★★

“Brilliant service that dealt with everything!”

Written on: 29/05/2013

I absolutely loved this company, I came out of university with lots of debt and payday loans and was about to leave to Hong Kong to teach indefinitely as jobs were hard to come by while I was graduating and now 3 years on, I've paid off all my debt!!! Not only did they ensure that the creditors were not hassling me on the phone but they also helped me set up a realistic payment option. The whole process took a great deal off my mind and I would highly recommend their services!… Read Full Review

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★★★★★

“Stress Free Debt”

Written on: 14/05/2013 by BDobbin (1 review written)

I spoke to the Debt Support Company as I had a number of varying debts including many payday loans. They returned my online enquiry within an hour and explained how they can help very clearly. I was sent some easy to complete forms and allocated an account manager. This is where things really got going; I was allocated the account manager who promptly called to introduce herself. She was very reassuring of the whole situation and ensured I understood exactly what was going to happen and… Read Full Review

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