The Debt Support Company www.thedebtsupportcompany.co.uk

The Debt Support Company www.thedebtsupportcompany.co.uk
★★★★★
4.7
93.0% of users recommend this
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Latest Reviews

“worse than %^$& company ”

★☆☆☆☆

written by Israel430 on 17/11/2016

i have just recieved a letter from these clowns stating that they are no longer dealing with debt management so i ring my credetors to find they cannot speak to me as my address does not match the one they have on file i changed my address 5 1/2 years ago notified lawrence charlton within 7 days of moving they couldnt be arsed to pass on this information what a bunch of asses they have taken over 5,000 quid in fees for what i was told i would be debt free within 5 years .......... 6 years 9 months later still got 2 years to pay thank you lawrence charlton for doing ---- all for the past nearly 7 years

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“Change over to Lawrence charlton ”

★★☆☆☆

written by Jaspery1981 on 21/06/2014

Ever since the change over to Lawrence charlton I've had emails ignored , promises of outstanding balances in writing not sent and months and months of waiting for this I wish the old DSC team were still in place they always went out of their way to help me from the start but now 11 years later £30k later I'm still paying off debt which no one can seem to tell me about

Dippyhippy's Comment

Written on: 19/09/2014

i agree, since changing to lawrence charlton there is no organisation at all. I have asked at least 10 times for an updated balance from these people in the last 6 months and nobody can tell me how much is left.I contacted the creditors myself,got the information and fed it back and they didnt even update my file.

Also find them very pushy and unhelpful in general.They just want you to make your payment and any other queries are of no interest to them.Quite frankly I dont know what the £35 Management fee is for as they are not actually managing my account.Would avoid them like the plague!

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Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

Reply to this comment

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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“DONT TRUST THEM WITH YOUR MONEY.”

★☆☆☆☆

written by Rylee209 on 17/06/2014

I am currently going through hell with this company. Last year l got in to financial difficulty. I approached DSC who in turn evaluated my circumstances and l paid the fee in order to start settling the debts. One of my creditors accepted a 'settlement offer'. So l paid the funds in to DSC's account (just shy of £500.00) and they told me they had made the payment. 10 months on, thinking l am now debt free and behaving with my money, l apply for a loan. DECLINED. I check my credit file and there it is...... DEFAULT placed by the creditor who DSC said they'd paid. I have been going round and round in circles with DSC and the original creditor for the last 3 months, and it was only recenlty that DSC confirmed they hadnt paid the settlement (yes - thats right - it had been sitting in their bank for over 10 months, making a nice bit of intrest). My complaint has now been forwarded to the FOS and l have had a response from "Fairpoint Plc", saying they are looking into it. Misery..... total misery..... DONT TRUST THEM WITH YOUR MONEY.

Rebekahb66's Comment

Written on: 26/06/2014

Hi

I have exactly the same problem. I took a plan out 26 months ago with DSC, paying £112 per month to clear debts of £2400, so in theory should have a small amount left to pay. asked them for figures this month of the balance outstanding and it's £1500 more than half the original amount left to pay. I'm taking this to the OFT and FOS. How can they take advantage of people like this when they're in an already vulnerable state financially??!

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Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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Loz85's Comment

Written on: 02/09/2015

My partner is going through exactly the same. We we're told 8months ago his last payement would be November. He phoned this morning they have changed their minds he now has 11 months left. He will have been paying 3 & a half years once its finished. Nearly £13000 for debts just over £4000. How can this be? We really dont know where to turn or what to do we could just sit & cry today!!!! If anyone has any advice it would be highly welcomed!!!

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Mlurwin's Comment

Written on: 03/03/2016

Hi
Did you resolve this problem you had with DSC, after starting a plan in Oct09 I have recently just found out that from then to Apr11 nobody has any idea of to were my £235 a month has gone as it hasn't came of the balances from my creditors. Now I can't even contact DSC and the Company who now own them Lawrence Charlton are basically saying the don't no anything about it. In total its around £4000 missing.
Any advise on who to contact etc??
Thanks

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Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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“Worsened my credit rating”

★☆☆☆☆

written by Caconnor on 29/04/2014

I would not recommend the debt support company as since I have joined them I have had more and more problems to deal with and my credit rating is now shocking as on one of the accounts there are now a record of 4 missed payments. I always feel like I have to chase them to get things sorted. Not what I expected especially with the fees that I had to pay in the first 2 moths before any contributions to my debt were made.

Dmpexpert's Response to Caconnor's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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“Thank you so much”

★★★★★

written by Kendricko189 on 09/03/2014

What a great company you have changed my life. My account manager has been wonderful , she knows her stuff and nothing is to much trouble. If you need help this is the company to choose.

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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“Life Savers”

★★★★★

written by MarcosOlson1965 on 05/03/2014

I have nothing but praise for this company, they were supportive and helpful throughout the whole process and sprung into action as soon as I got in touch with them. The advisor was really helpful in answering all my questions and helping me stop persistant phone calls. The only disappointment I had was, I was told at the start of the agreement it would be 12 months. I hadn't heard anything in January so I emailed to find out if I could cancel the standing order, to find out I still had 3 months payments to make. I feel this information could have been passed on to me without me having to chase it up.

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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“Thankyou for your help DSC”

★★★★★

written by stealth66 on 25/02/2014

I would like to say a massive thankyou to the Debt Support Company for helping me out of a situation that was spiralling out of control. My debts had got on top of me and I was borrowing each month from payday loan companies to pay back other loans and credit cards, accumulating extra debt each month in the process. I had no idea what to do One phone call to the Debt Support Company and I felt infinitely better, finally with a way out. I spoke to a very helpful man who listened to what I had to say and gave me some great advice and told me exactly what to do so that I wasnt accumulating any more interest and was just paying what I could afford each month. He then put me in touch with an account manager, Sue Silk who would be my point of contact. Sue has been magnificent and whenever I would call with a concern she would always resolve the issue I had and leave me feeling much better about the situation Debt Support Company, thankyou for all you help, Regards, Stephen Woo

Dmpexpert's Response to stealth66's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into action in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years as it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are entitled to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their affiliated brands to get in touch with them and request your money back plus the interest you are legally owed.

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them as you have nothing to lose and a lot to gain.

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Stealth66's reply to Dmpexpert's Comment

Written on: 15/05/2015

Hi thanks for your comment. I am now with Stepchange and have around £3700 left to pay on my debt management plan. Could you advise me on how to go about asking if they owe me any money?would I just write to them and ask them to send me a cheque if they do owe me any money?

Thanks

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“Thanks for all the help!”

★★★★★

written by on 09/02/2014

Just a thanks to the advisor at DSC for helping to free me of the stress and worries of my previous financial burdens! Highly recommended company, friendly and professional staff. would defiantly refer friends and family!

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“really helped me ”

★★★★★

written by Summer070188 on 03/02/2014

I would like to thank the advisor who has helped me get debt free really quickly and made it so easy for me, i am now debt free and feel so good that i have done it with the help from her and the team. when ever i asked for anyhting ie statements i got them and everyone phoned back when agreed to. She was so pleased for me when i phoned her to tell her that i was able to clear my debt off in one hit. I would recommend the debt support company to anyone who has got into debt if they are struggling to make payments.

Dmpexpert's Response to Summer070188's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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Summer070188's reply to Dmpexpert's Comment

Written on: 16/05/2015

How can I contact them when they don't exist anymore no numbers or email addresses

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Summer070188's reply to Dmpexpert's Comment

Written on: 16/05/2015

How can I contact them when they don't exist anymore no numbers or email addresses

Reply to this comment

Summer070188's reply to Dmpexpert's Comment

Written on: 16/05/2015

How can I contact them when they don't exist anymore no numbers or email addresses

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“Thankyou so much”

★★★★★

written by on 30/01/2014

I would like to thank the debt support company especially the advisor for all their help when I had got myself into the payday loan trap. It is too easy to be caught in this trap and not know where to turn. She helped me no end and supported my emotional outbursts and tearful phone calls. The only thing I didn't realise at the beginning was all the barrage of phone calls etc from the payday loan companies and having someone to listen and reassure me helped.

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“Excellent service”

★★★★★

written by on 20/01/2014

If it wasn't for DSC I would have been in a lot of trouble, I called them and they sorted everything for me, I have been with them for 21 months and they have kept to their word and kept me up to date with everything and not been disappointed with the services, when I have had any questions they have responded very quickly and very helpful, just want to say thank you DSC for everything :-)

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“great service ”

★★★★★

written by on 09/01/2014

An exceptional service would recommend you to anyone who needs help with dept.

Dmpexpert's Comment

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“Life changing advice and service”

★★★★★

written by YorkshireMan27 on 02/01/2014

Back in 2006, I was really struggling with my debt repayments - after a 10 minute phone call to the Debt Support Company, my life was changed forever. They were so reassuring about my situation and quickly helped me realise that what I was going through was being experienced by thousands of people up and down the country every day. They contacted my creditors on my behalf and negotiated a payment plan that was suitable for me and took all the hassle and stress out of my day to day life. Today, I walk away a debt free man, with the freedom of knowing that whatever I earn goes in to my back pocket and not straight to the bank - life really couldn't be rosier. The Debt Support Company were always extremely personable and friendly to deal with - whenever I had a question to raise, they were straight on it and the feeling that they almost know me personally is a great comfort. If you're struggling with your financial situation, DSC are definitely worth a call to. I cannot stress my recommendation to them highly enough. Thanks to all who helped me there. To say your service and help has been life changing is an understatement. I'll be forever grateful.

Dmpexpert's Response to YorkshireMan27's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“ Highly recommended company and service”

★★★★★

written by cgoldie on 10/12/2013

I was with the debt support company for 5 years and the service I received was fantastic. Whenever I had a query and phoned or e-mailed my debt manager, the response wad very quick and they dealt with my query very promptly. They put my mind to ease quickly. Couldn't recommend them highly enough.

Dmpexpert's Response to cgoldie's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“DSC amazing service Sue Silk is an amazing account manager”

★★★★★

written by adam090376 on 18/11/2013

I would just like to say that the service and help provided by the Debt Support Company is second to none and I can not thank them enough for the help they given me. My account manager has been amazing she is always there to give advice and has helped me work with my creditors in times of trouble. The service is quick and hassle free and I can not think of anything bad to say about the service as there is simply not a bad thing to say. If you are having debt issues then I this is the company I would recomend you go to.

Dmpexpert's Response to adam090376's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“Really happy with the service I have received over the...”

★★★★☆

written by MissJD on 14/11/2013

Really happy with the service I have received over the last few years from the DSC. Sue was my account manager and she is very good at what she does. She will keep in contact with you and anytime you are worried about something, she will do everything she can to help. Thank you Sue and the team at the DSC for all your help.

Dmpexpert's Response to MissJD's Review

Written on: 15/05/2015

When the Financial Conduct Authority came into force in April 2014, they conducted a thorough investigation of Lawrence Charlton and all of their 14 associated Debt Management Brands, including the newly acquired Debt Support Company. They found that LC were withholding just over £750,000 of their clients' money and have been holding it for many years. This is due to the fact that when they issues cheques and BACS payments to YOUR creditors, if any details are incorrect the payments are sent back. The issues with this is that LC have no process for what to do with that money when it is returned and so have been holding this money for years and it continues to grow. They are currently in the process of trying to return this money to their clients. Some people are being refunded pence, others thousands.

The issue with this is that they are not telling their clients that in accordance to UK Financial Laws, their clients are LEGALLY ENTITLED to claim interest on this money for the length of time it has been held for at the current rate of interest set by the Bank of England. For instance, if they have withheld even just £100 they were supposed to send to your creditors over a period of a few years, you could be owed 3 or 4 hundred pounds.

I urge anyone who has any affiliation with Lawrence Charlton, Debt Free Direct, the Fairpoint Group and any of their acquired brands to get in touch with them and request your money back plus the interest you are legally owed!!

I worked with these guys in a middle management position for 3 years and I've seen the underhanded and deceitful lengths they will go to in order to cover up the truth. Please get in touch with them on the usual contact number you use and ask them to refund what is legally owed to you. You have nothing to lose and a lot to gain.

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“im totally overwhelmed”

★★★★★

written by bt161264 on 09/10/2013

I would just like to thank your staff that delt with me at a very bad time for me they were most understanding helpful caring and polite they went through everything step by step and regularly checked on me to see if I understood all that was explained to me and if I had any problems or worries which I havent your staff are a credit to your company kindest regards

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“Your so helpful!”

★★★★★

written by Tink26 on 27/08/2013

I would just like to say a huge thank you to The Debt Support Company for all there help in assisting me, i couldnt ask for more helpful people! Both so friendly and caring, and i will definitely be recommending you both! I was recommended by a friend who deals with them and its been such an easy process! Thank you both! :)

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“Brilliant service that dealt with everything!”

★★★★★

written by on 29/05/2013

I absolutely loved this company, I came out of university with lots of debt and payday loans and was about to leave to Hong Kong to teach indefinitely as jobs were hard to come by while I was graduating and now 3 years on, I've paid off all my debt!!! Not only did they ensure that the creditors were not hassling me on the phone but they also helped me set up a realistic payment option. The whole process took a great deal off my mind and I would highly recommend their services!

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“Stress Free Debt”

★★★★★

written by BDobbin on 14/05/2013

I spoke to the Debt Support Company as I had a number of varying debts including many payday loans. They returned my online enquiry within an hour and explained how they can help very clearly. I was sent some easy to complete forms and allocated an account manager. This is where things really got going; I was allocated the account manager who promptly called to introduce herself. She was very reassuring of the whole situation and ensured I understood exactly what was going to happen and things to watch out for. Since she has started managing my debts I have barely given them a seconds thought, safe in the knowledge that I no longer have any contact with my creditors however my debts are still slowly but surely drifting into non-existence. I would highly recommend the debt support company and cannot speak highly enough of both the company and her. I actually recommended the DSC to a friend who has been given a different account manager and the praises are similar.

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