Countrywide Surveyors Reviews

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Countrywide Surveyors

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Latest Reviews

★☆☆☆☆

“Under-valued my property”

Written on: 23/03/2017 by Monroeop212 (1 review written)

This company undervalued my property even though an almost identical house 5 doors away sale completed just 3 weeks ago for the same price! This means that they didnt even bother to use comparables to help make the valuation. Our buyers mortgage advisor has had to write a letter to the bank (mortgage lender) with several examples of recent sales so comparables can be used. We are now looking into how we can complain about the company… Read Full Review

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★☆☆☆☆

“Another case of undervaluing property”

Written on: 19/03/2017 by Emmaw1102 (1 review written)

Thanks to this company we have lost our house sale because they undervalued it by 12k. There were no negative comments on the report (apart from the valuation figure!) and the surveyor even commented that our house was the type of house that he liked to survey - no problems. He was not from the area and must habe used a comparison / average of the house sales in our area. There have been approx 3 houses sold to investors at knock down prices because the houses were owned by elderly people. Our… Read Full Review

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★☆☆☆☆

“Colleys Surveyors neglect”

Written on: 20/02/2017 by pjarvis47 (1 review written)

3 years down the line and am still having nightmares about the damages they neglect.After reading other reviews why WHY aren't they exposed on the TV… Read Full Review

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★☆☆☆☆

“Clueless and unprofessional ”

Written on: 23/01/2017

I have had the misfortunetine to have my house undervalued by this organisation three times. Each occasion they arrive late and then undervalue the house 30k less than neighbouring house's actual recent sales price. If you can avoid using them do so… Read Full Review

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★☆☆☆☆

“Undervalued”

Written on: 18/11/2016 by Cooke327 (1 review written)

Spent less than 5 mins at my house took some pics then undervalued it by £15,000. Had another valuation which came out at the correct value. These guys are a complete waste of time. I will be taking this further. Helps the company they deal with to bump up the price of your morgage deal!!!!! BEWARE of these lot!… Read Full Review

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★☆☆☆☆

“Home Buyer Report contained many inaccuracies”

Written on: 15/11/2016

The Home Buyer Report produced for my home at the request of a prospective buyer contained several inaccuracies. It stated that the house was facing in a different direction than it actually is and referred to a non-existant flat roof in the poperty. The surveyor failed to spot 2 smoke alarms and completely ignored the fact that he was shown a gas central heating report, which he even took a copy of. The report was also highly negative, assuming there were problems where none could actually be… Read Full Review

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★☆☆☆☆

“Amateur Surveyors”

Written on: 10/11/2016 by 175Taylor-Alt (1 review written)

This is the company that has trained up a load of ancillary staff to do a job that should be done by proper time-served professionals. Needless to say they probably pay them much less and make them work too hard which probably accounts for the 'grumpy' surveyors referred to in these comments. If I am paying good money to have a property valued I'd expect a properly qualified person to undertake the work not the tea lady or office cleaner who's been given a fast track 'training' course! I'm… Read Full Review

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★☆☆☆☆

“Rude and Useless and undervalue by £150k”

Written on: 25/10/2016 by chScott166 (1 review written)

This is the second time I have experienced this shambles called Cuntrywide. Person turned up very early and got angry that no one was there, then Proceeded to be rude all the way through and undervalue the property by at least £150k even on the meanest valuation. Had no idea on the area and thought the rental of a 4 bedroom detached house was less that a 2 bedroom flat in the area. Even the estate agents said they don't have any properties on their books to rent at their value. Was no point in… Read Full Review

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★☆☆☆☆

“Undervalued property by 100k”

Written on: 22/10/2016 by Woodward90 (1 review written)

Countrywide are useless. I was remortgaging with HSBC who use countrywide, they were quick to get in touch to take my payment and everything seemed smooth. When the surveyor turned up he had an attitude on him, but off he went looking around the property, saying all good things about how its a larger than normal house, very good condition etc. So I thought may be he will value it fairly. Few days later I received the valuation report, undervaluing the property by £100k.. So a house sold a… Read Full Review

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★☆☆☆☆

“Unfriendly surveyor who down valued”

Written on: 19/10/2016 by Warner294 (1 review written)

I know people who have re-mortgaged before and they talk of surveyors doing drive-by valuations or just turning up and basically checking the property exists. Well Nationwide sent Countrywide to do the valuation on my re-mortgage and it was as if he came with an attitude problem. He had a face like a wet weekend when he arrived and stomped around firing questions. What surprised me was the length of time he took for a £50,000 re-mortgage. I wondered if his instructions were wrong and he… Read Full Review

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★☆☆☆☆

“Tough luck if you're with Nationwide...”

Written on: 30/09/2016 by Hahnxn1950 (1 review written)

Unfortunately Nationwide use Countrywide Surveyors, so I’ve had to deal with them several times. They are completely useless: - They say they can’t get in touch with you when they haven’t even tried - They say they’ve visited the property when no-one has called (just a ‘drive-by’ valuation, that’s worth the hundreds of pounds you have to pay) - They undervalue to a ridiculous degree - They are clueless and unhelpful … Read Full Review

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★☆☆☆☆

“Undervalued by £25,000”

Written on: 11/09/2016 by Christie493 (1 review written)

Recently remortgaged with Nationwide and the Countrywide surveyor down valued it by a good £25,000. I estimated my house worth £125,000 because thats what a couple of nearby properties in similar condition sold for recently but he valued it at £100,000. He seemed to have an obsession with the roof. It is still the original slate albeit in good condition. I thought he had got lost in the garden because he was ages stood at the bottom with his binoculars. Then he asked to go in the loft… Read Full Review

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★☆☆☆☆

“Undervalued by 10K!”

Written on: 06/09/2016 by SamsonRhodes499 (1 review written)

Really don't know how this company is still in operation, i checked out their terrible online reviews when i was informed that my buyers were using them for the homebuyers survey/mortgage evaluation on my house, so i wasn't expecting much, and needless to say, i wasn't disappointed. The surveyor assured me he'd been 'doing this job for 27 years, so know what i'm doing' when questioned why it hadn't taken him long to complete. I had already accepted a below market value offer from my first… Read Full Review

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★☆☆☆☆

“Undervalued property by 50k!”

Written on: 31/08/2016 by Jewel148 (1 review written)

I have recently had an incompetent Countrywide surveyor at my house. It was a nightmare trying to arrange as the surveyor refused to come in the afternoon (I work & this meant wasting a whole days holiday). When I asked why this couldnt be done call centre staff told me 'because the surveyor doesn't want to! On arrival he said the loft would be too hot and this was why. I explained that I could have easily. put the air-conditioning on in the part converted loft if that was the reason instead… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 30/08/2016 by Jono1277 (1 review written)

These people are totally incompetent, they have had three weeks to arrange a survey with the information upfront that it was required by a set date, I chased them 10 days prior to the date only for them to say that they could not fit the survey in around that time frame, communication is a joke getting passed from one department to the next with no one taking any owner ship, please, please, please, do your self a favour and avoid these chimps with keyboards. Read the reviews and believe they… Read Full Review

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★★☆☆☆

“Undervalued house ”

Written on: 24/08/2016 by merrilees (1 review written)

Applied for equity release, I had already had house valued for selling purposes. Countrywide surveyor came back with undervalued survey by £50,000 at least!! Had a feeling he would by his demeanour - I could just tell!… Read Full Review

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★☆☆☆☆

“Totally awful”

Written on: 23/08/2016 by Kr1scbr (1 review written)

I have just purchased a property surveyor has missed the garage subsiding.the Surveyors will not send out anybody to reassess the property and they're telling me that I have to go contact my own insurance even knowing it is their own fault.do not use avoid totally… Read Full Review

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★☆☆☆☆

“Awful Experience”

Written on: 23/08/2016 by Cymro2016 (1 review written)

As with other reviewers, my experience was appalling. He entered my home without introducing himself or aknowleging me. He never said please or thank you for anything, Just "I want to see your garage" etc. Went up and downstairs as if he was from the Gestapo. Thoroughly unpleasnt to the point where I actually confronted him and asked why he hadn't given his name or employer, hadn't said a please or thank you etc. He said that perhaps he didn't have many social skills and I said he was damn… Read Full Review

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★☆☆☆☆

“Undervaluation £0”

Written on: 11/08/2016 by BrettTolhurst (2 reviews written)

Hi All, just thought I'd share with you my experience of countrywide surveyors! Turned up late! After this a very poor attitude! When walked in the property initially he said well what a lovely property, it's an immaculate 3 bed two toilet 2 reception room property.. Then he changed and asked me questions nothing to do with him! Firstly am I the owner? Which I replied yes then do I live here? Again it's irrelevant he is valuing the place not needing to know the ins and outs of my life! My… Read Full Review

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★☆☆☆☆

“Did they show up??”

Written on: 08/08/2016

Recently surveyed the property i was buying, they failed to spot that the property didn't have mains drainage and recorded that it had gas central heating when there isn't any gas at the property. Worst of all they failed to spot that that part of the guttering was missing on the roof. When I complained they didn't apologise, and said that these details were not signicicant and therefore not within the remit of the survey. Personally i doubt that they even turned, don't use them if you have… Read Full Review

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