Bradfords Bakers Reviews - www.bradfordsbakers.com

★★☆☆☆
1.8 / 5
20% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Bradfords Bakers - www.bradfordsbakers.com - Ask a question now

Media Gallery for Bradfords Bakers - www.bradfordsbakers.com

Bradfords Bakers - www.bradfordsbakers.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“chritmas tree biscuit jan.214 instead of 215 cake stale ”

Written on: 31/12/2014 by foolscap (1 review written)

complete rubbbish who uses perculated coffee these days if it was not for my nan who ordered it for christmas for us i would take it to traders standerd… Read Full Review

Report this review
★☆☆☆☆

“Terrible”

Written on: 24/12/2014 by qlWelch20 (1 review written)

I ordered a children's gift basket but received 4 or 5 boxes with a burst balloon. Also previously I ordered a basket the same I did receive it the first time but with no biscuits?… Read Full Review

Report this review
★☆☆☆☆

“Please do not use - I got refunded via credit card...”

Written on: 23/12/2014 by Walterq500 (1 review written)

"Let down, dishonest, dont use". This is my experience- I ordered a Christmas hamper to be delivered on the 19th Dec to Italy. The money left my credit card account within hours - confirmed by bank. I received a confirmation from the company that the order had been placed. From the 18th Dec onwards, as the status of the order was still 'processing' I tried to contact them. The telephone service explains that operators are busy and directs you to a voicemail which is full - and thus a… Read Full Review

Report this review
★☆☆☆☆

“Christmas Hamper”

Written on: 22/12/2014 by AngelaMorris (1 review written)

Ordered a hamper for my father's present in November to be delivered on 22nd December. Had an email on 16th saying it would be delivered. Have received a text from DPD this morning saying they can't deliver as Bradfords have not sent it!!! Bradford's are now shut for Christmas! I have called my card company to cancel the payment and would never recommend or use this company again!!! Their service doesn't evern rate 1 star!!… Read Full Review

Yogita's Response to AngelaMorris's Review

Written on: 23/12/2014

I have had the same experience.
Please do not order from this website.
It is very disappointing.
Rubbish service - should report to trading standards.

Y Aggarwal

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT USE .”

Written on: 17/12/2014 by Ben371 (1 review written)

I ORDERED A GIFT HAMPER TO BE SENT TO THE U.S.A ON THE 17 TH DECEMBER ,ORDERED THE 26TH NOVEMBER SO PLENTY OF TIME ACCORDING TO THE SITE. WHEN I LOGGED INTO MY ACCOUNT ONLY TO BE TOLD I HAD PLACED NO ORDER.SENT AN EMAIL AND WAS GIVEN INSTRUCTIONS ON HOW TO ACCESS THE ACCOUNT ?? CALLED CUSTOMER SERVICE ONLY I THOUGHT TO BE TOLD WHAT INFO WAS IN THE EMAIL I HAD SENT,SHE COULD ONLY SAY GOING TO U.S.A AND MY FATHERS NAME , iF SHE HAD ALLMY INFO U ON SCREEN SHE SHOULD HAVE BEEN ABLE TO CONFIRM… Read Full Review

Report this review
★☆☆☆☆

“If I could give them no stars I would!! ”

Written on: 17/12/2014 by emsielehanne (1 review written)

I placed a large order for several colleagues all over the country. They were all due to be delivered today before twelve so that everyone could enjoy them at their Christmas parties. Out of the six orders NONE have arrived! I have called over thirty times but I am just put through to an answer machine which is already full so I can't leave a message!! I really wish I had read the reviews before placing the order. They all still say "Processing"! Utterly appalling service, none existent… Read Full Review

Emsielehanne's Response to emsielehanne's Review

Written on: 17/12/2014

I also placed the order well in advance!

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“NOT WORTH THE EXPENSE! ”

Written on: 17/10/2014 by Humphriesrm135 (1 review written)

I purchased 9 chocolate cupcakes for £30 as a gift. I didn't know which it would include as the website showed selection of chocolate cupcakes that they would put in and they all looked amazing so I didn't mind BUT turned out looking like something a CHILD decorated! I didn't see any that was advertised and NO WHERE NEAR THE STANDARD they advertised! SO NOT WORTH THE £30! This was next day delivery before 12pm which was great when I only ordered the day before. I was also able to track my… Read Full Review

Report this review
★☆☆☆☆

“A lovely thought but terrible idea!”

Written on: 23/08/2014 by FabianCarroll497 (1 review written)

A friend of mine sent me a Bradfords Bakers flower basket with cupcakes for my birthday. Was a lovely idea really original (well I hadn't heard of it). However.....the box had no "Keep Upright" or "Fragile" notices on it and had obviously been tossed around. The flowers were OK, there were giant airbags keeping them in place so they were fine, but out of the 6 cupcakes (packed in a cupcake box) only 1 was upright and the other 5 were upside down, icing everywhere. The basket bouquet was about… Read Full Review

Report this review
★☆☆☆☆

“Order did not arrive and did not refund DO NOT ORDER”

Written on: 18/08/2014 by star124 (1 review written)

I placed an order for a birthday gift. I asked the birthday recipient to wait in all day as I had paid for the delivery to be on that day. I called Bradfords and they ensured me the delivery would arrive. Nothing arrived and the poor person who could have gone out on his birthday instead waited in for an item that did not arrive. I called for a refund and chased them non stop. No refund. I got tired of chasing them. Do not order from them… Read Full Review

Report this review
★★★★☆

“great products bad delivery”

Written on: 18/06/2014 by Mchaddy (1 review written)

delivery was due for saturday 14th June, just in time for fathers day. delivery was made on the Monday 16th June ... too late for fathers day. luckily the cheese ordered had travelled well and products were delicious. … Read Full Review

Report this review
★☆☆☆☆

“Valentines Day nightmare”

Written on: 17/02/2014 by Tomhos (1 review written)

The only time I remembered Valentines day in years of marriage, and I decided to order 12 red Roses and chocolate dipped strawberries two weeks ahead of the day. Paid extra for before 12 pm delivery on Valentines day, and only at approx 2 pm I get a call saying they will not be delivered today as ordered, but may be on a Saturday or Monday???? Order has now been cancelled, but still not had a refund!!!! Use Bradfords at Christmas time to send Cup cakes to our main customers, and even two out… Read Full Review

Report this review
★☆☆☆☆

“Very Unreliable Company!! Disgusted!”

Written on: 17/02/2014 by Shah-Chef (1 review written)

I had place an order for valentines day even paid the extra £12.95 for delivery before 10am and nothing had come I had to go work at 10 and had stayed home for an extra 3 hours when I eventually had enough of waiting and still nothing had came! They did not even get in touch to inform me of any delays or anything, I will never ever order from here ever again, if anyone is considering ordering from Bradford Bakers DON'T!! Another thing to top it off is I have not even been refunded my money… Read Full Review

Report this review
★☆☆☆☆

“Ruined Valentines Day”

Written on: 14/02/2014 by Gemsie133 (1 review written)

My order for Valentines Day was not delievered as the order had not made it to the Delivery Service on time. Poor, poor performance from a company who could not care less. I would not go anywhere near them… Read Full Review

Annie26's Response to Gemsie133's Review

Written on: 14/02/2014

Also ruined my valentines day ...late delivery from the company DPD who delivered the cupcakes to the wrong address..finally delivered 3 hours later, damaged cakes..poor quality..have emailed both companies with complaints in fact spent an entire day doing this no word from Bradford Bakers as yet...disgusting ruined my day and that of my partners :( not happy!!!

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“terrible customer service”

Written on: 21/12/2013

Last year my order was delivered late, but as the product was well received I thought I'd give them another try. This time my order was incomplete, but no one has answered any of my emails and their phone goes straight to voicemail. They'll happily take your money, but don't expect them to follow through… Read Full Review

Report this review
★☆☆☆☆

“My Dad WILL NOT be getting a Christmas hamper this year!”

Written on: 19/12/2013 by DohertyPandS (1 review written)

I ordered in November a Christmas Hamper to be delivered to my 81 year old Dad in a care home in Spain for delivery on 9 December. Plenty of time I thought if anything were to go wrong and it was delayed, it would be sorted so that he DEFINATELY got a present from us. I found out from the Care Home on Monday 16 December that the parcel had NOT been delivered. I called Bradford Bakers and they told me that the parcel had been rejected, they could not tell me why they had not told me this… Read Full Review

Dbinq's Response to DohertyPandS's Review

Written on: 28/12/2013

They only get 1.8 Stars I woukd have not used thrm in 1st place.
Is shame company's act like this and do not offer a good service, they should be ashamed of themselves.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“We got cheated!!!”

Written on: 25/11/2013

We ordered one Xmas hamper to Poland 2 years ago. Never arrived! We tried to contact the hundreds of time we also lodge the complain with DHL as they advertised they used DHL. Of course never got the money back!! But they still send us emails with special offers. Just received one got so angry that Im writing this review only after 3 years. Stay away… Read Full Review

Report this review
★☆☆☆☆

“DO NOT BUY”

Written on: 07/08/2013 by BECKHAM1 (1 review written)

Karen Wallace Do not buy from this company. I ordered a £30 hamper from them last Thursday and they still have not delivered it . I have been palmed off with promises it will be delivered and it doesn't get delivered. They are no longer replying to my emails and haven't done for 3 days now. It seems I am not the only one who has been ripped off by this company, I will google every company I buy from now to find out feedback. DO NOT BUY FROM THIS COMPANY, THEY ARE JUST TAKING YOUR MONEY AND YOU… Read Full Review

Report this review
★☆☆☆☆

“So disappointing”

Written on: 23/07/2013

I ordered a Father's Day hamper and was guaranteed it would be delivered that day. Not only did it not arrive until the next day, a note was left on my Father's gate saying he needed to collect it from the nearest depot, even though he was in the whole day, and many of the items were completely wrong. I called to complain and was promptly hung up on. I followed up with an email and I have never heard a reply. Hampers are meant to make our loved ones feel special, not inconvenienced!… Read Full Review

Report this review
★☆☆☆☆

“No cakes delivered!”

Written on: 27/06/2013

My daughter ordered cakes to be delivered for Father's Day. No cakes delivered - apparently the courier lost them!! - and still waiting for refund - nearly three weeks later. Phoned and spoke to their "customer services" and asked if further compensation would be paid given the amount of time it has taken to refund but categorically no! Poor, poor customer service. Will never use them again… Read Full Review

Report this review
★☆☆☆☆

“I wish I'd read the reviews before ordering”

Written on: 19/04/2013 by UtterlyDisappointed (1 review written)

Dreadful service - they failed to deliver my fathers birthday present, claimed no-one was in for delivery (despite both my parents and the warden in their warden assisted accommodation all being in, plus neighbours in the complex), didn't even a knowledge my complaint, then delivered the gift late with the contents smashed. They have yet to reply to any of my emails, won't answer the phone and the option to leave a message online doesn't work. A dreadful, dreadful outfit. There are hundreds… Read Full Review

Report this review
overview