Braunstone Crossroads Motors Ltd, Leicester Reviews

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★★★★☆
3.6 / 5
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  • Value For Money

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Latest Reviews

★★☆☆☆

“absolutely diabolicle ”

Written on: 21/04/2015 by 488Lindsey (1 review written)

we bought a skoda octavia vrs in nov by the end of dec the engine had blown we had paid extra for a warranty that seemed to cease to exsist when i tried to talk to them about it in the end we had to scrap the car we lost alot of money honest i wouldnt touch them with a barge pole !!!!!… Read Full Review

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★☆☆☆☆

“Do not buy from these”

Written on: 15/03/2015

I Purchased a car from these guys, it had to go back for non start and engine noises. 1 month later I got the car back to find we still had the non start problem and engine noises. They gave me a loan car which was clamped for no road tax whilst I was using it. We eventually got the car back again after 3 weeks to find they were unable to cure the faults. We asked for our money back several times but they refused. We took the car to vauxhall as it's an 11 plate it was just outside warranty but… Read Full Review

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Braunstonecrossroads's Comment

Written on: 25/03/2015

We do not wish to get into a ‘review slanging match’ so will only post once to point out that Braunstone Crossroads arranged and paid for the work to be carried out at Vauxhall but the reviewer has purposely left this fact out. Sadly, there will be the odd occasion where a problem arises following a sale, even after a service and MOT, as with anything you can't prevent all problems arising and we do endeavour to sort problems out, we are not rude and do want to help. This all happened in the autumn and the author has since said he was happy with the car and it was running fine, but he phoned the day of the review, many months later, asking if we could swop it for another car as his wife didn't want it anymore. We didn't want to do this so the reviewer became abusive and swore at our Sales Manager, this didn't get him the result he wanted so it appears he went straight on to review centre to abuse us further. He talks about our staff being rude to each other, which is exaggerated and the phrase 'he who lives in a glass house, shouldn't throw stones' springs to mind.

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Craigg1921's Comment

Written on: 25/03/2015

Wow either you have the wrong customer which would suggest there's more than one of us or this is an elaborate story you've concocted to deflect the blame

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★★★★★

“FANTASTIC”

Written on: 28/02/2015 by debbiemaspers (1 review written)

We have been to braunstone crossroads garage on a number of occasions now and i cant fault the service. The garage was recommended to me by a family member who had purchased a Skoda VRS from them and was very please with the service. So we decided to go over and have a look for ourselves. We had a Saab 9-3 at the time and wanted to trade in for another model. They always have a bunch of well presented cars at reasonable prices. (not greedy like some garages) if you know what i mean. and they… Read Full Review

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★★★★★

“Worth the drive”

Written on: 05/02/2015 by 300milesisalongway (1 review written)

Cant thank you enough. Before setting off on 300 mile round trip I thought. Should I. I had spoke to two giuys and they both said it was a really nice car. One said it would have a vale and a new mot. I was so happy with the car when I first got to see it and im still over the moon. Great car. Rubbish coffee. (They did say it wasnt the best). Thanks lads… Read Full Review

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★★★★★

“great people / very straight forward....”

Written on: 11/12/2014 by VOLVOXC60JOYSON (1 review written)

Bought a volvo xc 60 2.0ltr diesel from them on nov 2014..... we are very happy with the car..... The listing price was £13999 and for a £13800 ( we offered ).. they put a new timing belt / tensioner / fully synthetic service / new air filter / 4 x 80% new Michellin tyres from another 2012 volvo to ours fully stamped service book.......within 4 - 5hrs while we were waiting on the same day... They gave us a 30min...yes 30min drive all different ways through Leicester ..... They even raised… Read Full Review

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★★★★★

“Professional Service”

Written on: 22/11/2014 by Chrism5586 (1 review written)

I just bought my new golf from this car dealer and they made the process as stress free as possible. Very happy with the car and they even replaced the battery for me. Would recommend to all of my friends and anyone else… Read Full Review

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★★★★★

“Great car good service”

Written on: 04/08/2014 by GolfEstate (1 review written)

We purchased a Golf Estate BlueMotion recently from these guys and all in all we had very good service and at competitive price. They took care of our old car and made good on their promises to get the new car ready on time and delivered to our home address. The chap who prepared the car also did a great job on getting the car to showroom condition and perfecting the some of the detailing I requested. … Read Full Review

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★★★★★

“Good car and good people.”

Written on: 14/07/2014 by Audia55555555 (1 review written)

My old car had packed up so i went over to braunstone crossroads. Called the salesman and he sent me a driver to pick me up from the train station. Nice. Saved a £10 on a taxi. The car is all fine and the wife is made up. How garages should be… Read Full Review

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★★★★★

“Happy happy happy.!xxx”

Written on: 09/07/2014

Im happy with my car and sorry about the state of the stinky old one..xxxxxxxxx… Read Full Review

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★★★★★

“AAAAA+++++++++”

Written on: 30/05/2014 by Washereandthere (1 review written)

Called and had a long chat with a guy called alecs. He told me all about paper work and condition of car. Drove 150 miles and the car was perfect. Thank you very much… Read Full Review

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★★★★★

“Really good.”

Written on: 06/05/2014

Picked up my car last week and its all good. I had asked for some jobs to be carried out and good to his word they have all been done. Much better than the renault garage i had my last car from. Thanks… Read Full Review

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★★★★☆

“Nice new car. Im happy”

Written on: 21/04/2014 by Katrinao335 (1 review written)

Just had my new.(well new to me). the service and staff were brill. My bmw 320 is just what i was looking for and a very keen price. The salesman made myself and my wife feel at ease. Thanks mate if you read this. White 320 2010… Read Full Review

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★★★★☆

“Very happy with my new car ”

Written on: 27/03/2014 by Leannecubie (1 review written)

I travelled from Aberdeen to trade in my old car, ended up buying the Nissan cube they had. It was a great car and so far so good! The only thing I was annoyed at is how I had just taxed my old car and I didn't get that back so I ended up forking out another £100 for 6 months on my new car. All other garages iv felt with you get that tax back. due to that I will only give a 4 star!… Read Full Review

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★★★☆☆

“good but not main dealer standered ”

Written on: 25/03/2014

Brought a £8000 car off these guys sales staff very eager to sell as any car salesmen are seem bit shady at times but i think that's just there personalities. done the deal after some hard though after reading these reviews and sure enough 4 miles on my way home with new car the engine management light comes on car goes into limp mode thinking great I've been duped. after reading the reviews i was guns blazing for these guys thinking there going to fob me off but actually i couldn't be more… Read Full Review

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★★★★★

“Good car at good price”

Written on: 18/03/2014 by Pawal76 (1 review written)

I just got 2009 Audi a4 from here, I got a good price for car in part exchange and they do me good deal on the finance, I'm only been living here for the 3 years from Poland and still they get me the finance! Thanks for the help and will come back in 1 year for the Bentley … Read Full Review

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★★★☆☆

“They want a quick sale.”

Written on: 13/03/2014 by EvelinSerrano (1 review written)

Recently got a car from them. Said they would valet it. Was dirty on pick up. Also said they would service it if it needed doing. 200 miles later service light on. Although I am very pleased with the car itself. Paying £8000 I would expected it to have been valated properly and not a quick rinse. Not happy about the service due. I know it's under warranty still just, but would they do a complete service if I went back? I doubt it… Read Full Review

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★★★★★

“Happy with my new car”

Written on: 07/02/2014 by Mrhappywithvwpassat (1 review written)

Ive had my car 8 months now and it has been faultless. I delt with a very polite chap who said he had just started. He said he would send me a small part that was missing and true to his word 2 days later the postman turned it with it. Could not be happier. I will be back… Read Full Review

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★★★★★

“Extremely Professional Service, I'll be back!!!!”

Written on: 14/01/2014

I purchased an Audi A3 From Braunstone Crossroads Motors, very happy with the car and the service was brilliant, they couldn't do enough for me. I'll be returning soon for a car for my missus. Thanks again!!… Read Full Review

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★★★★★

“Fantastic new car”

Written on: 13/01/2014 by SammyYork80 (1 review written)

I have recently purchased an Audi TT Braunstone crossroads, despite all the reviews I decided to go and take a look myself. I was very impressed with the set up and the amount of cars they had, anyway the car I went to look at was a 2010 Tt diesel, the price and mileage was very keen, I part exchanged my BMW X5 in, I did get a bit less than I expected but it was high mileage so I can't really moan to much, anyway so far so good with the Tt and don't be put off by some of the reviews, you will… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 07/01/2014

Traded in my old car for BMW trusted dealership once got car home the engine and radiator blew. They would not pick car up said I needed to take it to local garage even though it didn't drive and it wasn't covered under warranty. Rip off merchants completely they took no blame and I am currently asking for a copy of bill of sale for the vehicle and they are refusing to give me it ,as the copy I have got misplaced . Disgusting company do not use them full of rude and untrustworthy liars!… Read Full Review

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Sdfff's Comment

Written on: 26/06/2014

I've seen this scenario hundreds of times, you beg the car off the dealer saying that's its a trade sale and that they won't see you again. Then when something goes wrong you are straight on the phone. Grow up, you can't have your cake and eat it. If you want the bells and whistles pay the extra and go to a legit dealership.

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