The Champagne Company Reviews

★★★★★
4.8 / 5
94% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Latest Reviews

★★★★★

“FANTASTIC CUSTOMER SERVICE”

Written on: 01/05/2013 by St.Angelo (1 review written)

I came across The Champagne Company in a desparate search to find a specific wine, Chateau Musar 2005 that had to be delivered the next day as a gift. I was pleasantly surprised at their excellent range and prices and the wine I wanted was in stock. I was very impressed at the prices offered for different types of delivery times. I was able to choose next day delivery at a very reasonable price, much cheaper than prices quote by other companies I had looked at. It was easy to order... (read more)

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★★★★★

“Great advice, Great Service”

Written on: 28/04/2013 by Hamburger (2 reviews written)

I called through to the customer service help desk with a few questions for a potential first time order. I had one particular white wine in mind but I was keen to try something new and asked for some similar suggestions. The very knowledgeable, helpful advice pointed me towards four more wines. To date I have tried three of these suggestions and I have been mightily impressed with their value. I will have no hesitation making another call in a few weeks to see what other gems they can... (read more)

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★★★★★

“A Champagne Company That Delivers”

Written on: 27/04/2013 by Jasper55 (1 review written)

I stumbled across The Champagne Company and was instantly impressed from first impression, to receiving my order. There was a nice selection of gifts I could have selected for my wife's birthday after leaving things a little late. I paid next day delivery and I was amazed at the door bell ringing at 9.15am the following day. This was a huge relief and meant a stress free day. Next time I will not leave placing my order so late but I will be returning to The Champagne Company (read more)

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★★★★★

“Excellent service ”

Written on: 26/04/2013 by sar8hx (1 review written)

I called The Champagne Company to place an order for my employer. Helpful advice over the telephone and my order was delivered the next day. Good prices, speedy delivery and the wine went down very well. Will be back again soon. (read more)

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★★★★★

“Champagne from the The Champagne Company”

Written on: 26/04/2013 by tonyd-t (1 review written)

The product ordered and supplied was excellent..... The website was easy to magage and well structured... the service and attyention received was verry very good. nothing to critcize. Tjhey are very prompt too I would reccomment to anyone Tony (read more)

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★★★★★

“Excellent delivery time. I live overseas and have had...”

Written on: 26/04/2013

Excellent delivery time. I live overseas and have had orders delivered to various destinations, feedback was immediate and positive. I can confirm that The Champagne Company rocks!! Thank you Guys (read more)

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★★★★★

“My new favourite champagne site!”

Written on: 25/04/2013 by Lulu18

Brilliant services from champagne company for my 21st birthday - quick delivery, excellent and friendly communication and just overall very happy with the service. Would recommend champagne company to anyone. Great job guys! Will be ordering again (read more)

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★★★★★

“Excellent service will definitely use again!”

Written on: 25/04/2013 by Baabarr80 (1 review written)

What a great find! I came across The Champagne Company via a Google search and am so pleased I did! The product range is fantastic and at really competitive prices. The website was clear and easy to use and my order arrived very well packaged within a couple of days. Will definitely be using them again and recommending to friends and family. (read more)

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★★★★★

“An exvellent company”

Written on: 28/03/2013 by valerieat

I made a telephone order for "bullet" glassware. Spoke with a courteous, helpful young man of the Company. The glassed arrived almost at once. The product was packed so carefully and thoroughly that an armoured tank would have done no damage ! The glasses were spotless, shining and free from any blemishes- no 'packers fingerprints' anywhere. Thank you The Champagne Company, a pleasure to do business with you. Sincerely, V.Harper Wood. (read more)

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★★★★★

“Great service”

Written on: 25/03/2013

I ordered the gold bottle of Moët plus box plus champagne flutes for parent golden wedding. They all arrived within a coupe of days. Really well packaged and a lovely gift. Well worth the money. Will recommend to others. (read more)

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★★★★★

“Outstanding service, unusual these days.”

Written on: 15/02/2013 by Wendy666 (1 review written)

From the moment I went on to the website until delivery was approximately 18 hours. Best price on offer, easy ordering and when I telephoned for more information they were so helpful and cheerful. Wish all on-line shopping experiences were as good as this. (read more)

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★★★★★

“great thank you the food they sell is organic and does...”

Written on: 22/12/2012

great thank you the food they sell is organic and does not come from gmo (read more)

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★★★★★

“Great product and service!”

Written on: 22/12/2012

I bought a bottle of La Fee absinthe from The Champagne Company, to my surprise it arrived quickly and in perfect condition. Would happily buy from this company again, and have had no hesitation recommending them to friends, family and colleagues. (read more)

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★☆☆☆☆

“Very poor service”

Written on: 21/12/2012 by Georgedz

My package was wet from the contents of the vodka bottle inside. When I unpacked the bottle, the cap was damaged, the seal broken and some of the contents had leaked out. I immediately emailed the Champagne Company to let the know I was concerned about the contents being contaminated and also tried calling them several times without success - could only get an answering service. Tried sending more emails asking them to send a replacement. I have had no response and this has gone on for a... (read more)

Boomersfinder's Response to Georgedz's Review

Written on: 28/12/2012

i agree that.

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★☆☆☆☆

“Still Waiting for Delivery ”

Written on: 21/12/2012

I placed an order for a Next Working Day Delivery. It did not arrive. I have sent 2 emails and left a message and have not had my call returned. It seems impossible to get a hold of them on the phone as it goes through to an automated message saying they can not take the call. Who knows whether I will actually get the items ordered or not? If it does not arrive today, I will be getting my bank to perform a chargeback, which will cost them money! (read more)

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★★★★★

“Great Products at Fantastic Prices with 1st class Service”

Written on: 10/12/2012 by EmmNaisbett78 (1 review written)

I recently stumbled accross The Champagne Company in a google search, desperate for a bottle of Pink Veuve Cliquot for my Sisters wedding which was less than 24 hours away! Leaving everything to the last minute as per usual meant it wasn't looking likely however, Simon at the Champagne company noticed I was calling from a Birmingham number and asked where I was, if he hadn't have been so eagle eyed I wouldn't have got my champagne. He said I could go to the warehouse (which is in Birmingham)... (read more)

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★★★★★

“Outstanding”

Written on: 03/12/2012

What a nice change is it is, to deal with a company as professional as yourselves.Cracking web site, Competitive prices, Fantastic service, Great customer care, Well packaged items and all carried out with not one single problem. Personally I would have no hesitation in using this company again. (read more)

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★★★★★

“Fantastic”

Written on: 02/12/2012

Quick and easy order cheaper than most first class delivery will be ordering from them again (read more)

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★★★★★

“Satisfied and Happy”

Written on: 29/11/2012 by DaveDixon (1 review written)

I searched through the internet for a specific champagne, I found it on The Champagne Company's website, very cheap and very easy to purchase. Delivery was within a few days and I am now ready for when my wife has our baby on New Years eve. Many Thanks, (read more)

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★★★★★

“Excellent service and much appreciated gift”

Written on: 24/11/2012

First time I have used this Company. Was really concerned as my daughter lives in a secure apartment block and works all week, however I had great service and she was able to collect her gift from a local office. She and her fiance were delighted with the Champagne and flutes, will definitely use again. Special thanks to Andy (read more)

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★★★★★

“Great Service and Fast Too !”

Written on: 09/11/2012 by verandaking

The web site was easy to use and offered a great selection of goods and prices. I chose a gift for my sister's birthday and completed all the details (or nearly all). Later that morning I had a call from The Champagne Company to confirm that my purchase of a Jeroboam of Verve Clicquot was a gift and to point out that I had neglected to leave a message to go with the gift. A very helpful member of staff called Andy took my message verbally and then said the item would be despatched within... (read more)

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★★★★★

“less than 24 hour to deliver just fantastic”

Written on: 23/10/2012

i ordered for a freind a 3 litre bottle of vodka and it was with me less than 24hours later well packed and well presented many thanks .... (read more)

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★★★★★

“Super quick delivery”

Written on: 15/10/2012 by janedavies (1 review written)

The product range was great, we were looking for something really different -Russian Themed - and the champagne company had these great champagne gifts that came in a large Russian doll, perfect for our needs and a really good price. Having ordered late on the Friday, the order arrived very well packaged first thing on the Monday. Really impressed. (read more)

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★★★★★

“Best way to celebrate”

Written on: 12/10/2012 by WillPos (1 review written)

We went to the Caves of Perrier-Jouet a few years ago and tasted some Belle Epoque and instantly bought a couple of bottles. We had one at our wedding and the other on the birth of our daughter. We have just had twin daughters and yet again the Belle Epoque has been the best way to celebrate. A delicious wine with a real sense of occasion. (read more)

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★★★★★

“Fantastic products & serice”

Written on: 09/10/2012 by Yorgo37

I bought a Magnum of Champagne (and glasses) as a thank you gift for one of my customers. Everything, from placing the order and delivery of the product was easy, efficient. I've also contacted the company to enquire about a few other things are they always got back to me in a timely manner. The product range is great too and I can definately see myself buying gifts for other people (or myself) in the future. (read more)

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★★★★★

“The online place to buy Champagne online!”

Written on: 27/09/2012

The Champagne Company are the only place online I've found where you can have a single bottle of champagne delivered. I also love the wooden boxes, not only to secure the bottle of bubbly inside, put it also makes it that much better. I order for special birthdays personally and on behalf of work. They have saved me many times when trying to find that perfect present for someone that has everything, and help to contribute to the celebrations of a Client's special birthday is all part of... (read more)

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★★★★★

“FANTASTIC, LET'S PARTY!!!”

Written on: 26/09/2012 by Lucinda7 (1 review written)

I recently received the 3 litre bottle of Smirnoff from a colleague as a "Thank you"! Best "Thank you" present I have ever received! Unfortuntately my husband broke it by mistake just I was getting towards the end. So I decided that he owed me a whole new one! Up until receving my gift, I did not know that you could purchase these and I am now over the moon to discover this wonderful website. I will be using it more and more regularly for myself and my family! The delivery was a little... (read more)

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★★★★★

“Excellent service with 'a virtual smile'”

Written on: 13/08/2012 by Happyneverafter

I only usually review companies if I have a gripe,but this time I had a grape,or several bunches fermented,twice.The service was exceptional.I had a slight problem with the order,and the resolution was immediate-no delays involving returning items,and the inevitable postal delays.The communications were dealt with in a very fast,friendly,and efficient manner.I buy my spirits and wine from several suppliers on the internet,and most offer a free delivery service above a certain spend,but this... (read more)

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★★★★★

“The champagne supernova!!”

Written on: 10/08/2012 by Cmoss123 (1 review written)

The order was easy and straightforward, the champagne company was a pleasure to deal with. The response I got from (Andy) after I had some questions for him was answered timely and they helped me tremendously. I would like to thank them for all there help, I would definitely would recommend! Thanks again (read more)

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★★★★★

“Superb in Everyway”

Written on: 12/07/2012 by RickManciniJones (1 review written)

I promised my friend who is an Everton fan that he would receive something special and expensive if the 4-4 draw against Man Utd meant something to my team Manchester City at the end of the season. Manchester City won the premier league and we all knew that the 4-4 draw was a turning point in the season for Man Utd who then went on to lose the points gain they had against us. My intention was to buy an expensive bottle of champagne as a gift and this I told him straight after that... (read more)

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★★★★★

“Great service, good knowledge and well presented”

Written on: 20/04/2012 by JimThorp (1 review written)

I rang up desperate for a 40th Birthday gift for my 'particular' sister. I needed something that looked the part but also wanted something that tasted as good as it looked. Was also happy if it looked more expensive than it actually was!! boy did they deliver on all of that, plus they got it delivered the next day so made me look like I'd planned ahead!! I was well advised by Andy on the best combinations, he came up with several different suggestions, all of which were appropriate for... (read more)

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★★★★★

“fantastic service”

Written on: 21/03/2012 by GordonAndrews (1 review written)

Original delivery arrived within 24 hours of my order. Unfortunately one item was incorrect, but on emailing the company they immediately sent out the item which I had ordered, and let me keep the one sent out by mistake. Prices were cheaper than our local supermarket, although they were giving a 20% discount on the champagne. Will definitely recommend "The Champagne Company" to my friends and clients. Gordon Andrews (read more)

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★★★★★

“GREAT SERVICE!”

Written on: 21/03/2012 by amandaangless

Product is fab, serviced is great, a definate first choice for quick and easy purchase for 'the someone' who has everything! Well done Andy - best wishes Amanda (read more)

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★★★★★

“Perfect in every way”

Written on: 09/02/2012

Prompt, efficient, friendly phone service Best price on the 'net Free delivery within 5 to 7 days, but arrived in less than 48hrs Excellent packaging I cannot fault any aspect of the service. Highly recommended and I will definitely use The Champagne Company again. Thanks ! (read more)

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★★★★★

“Online Order”

Written on: 14/12/2011 by AnnaMcNamara

I purchased seven boxes of glasses of varying types from the company online - the shop was very easy to navigate around. The goods arrived two days later in very pretty packaging. Unfortunately one of the stems of the champagne glasses had broken in transit but customer service were very helpful, I just had to take a picture of the broken glass and they dispatched me a replacement the following day. Thank you! (read more)

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★★★★★

“happy customer”

Written on: 13/12/2011 by hunika

Great service Fast delivery good quality Happy and would order again!! :) Agnes Rademacher (read more)

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★★★★★

“Good value and good service”

Written on: 19/11/2011 by jvarney

The site is well designed and the goods keenly priced. Service overall was excellent, although I only paid for 48 hour delivery my order was with me in under 24 hours. Packing was excellent. Overall a very good experience. (read more)

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★★★★★

“Excellent Service and great value”

Written on: 10/11/2011

I found the layout of the website very good and easy to find your way around. My order was dispatched and delivered in less than 24 hours in excellent packaging and condition. I would certaily use The Champagne Company again and would recommend them without hesitation. (read more)

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★★★★★

“Marmalade Vodka”

Written on: 30/09/2011 by edney17

I just wanted to say a huge thank for the excellent service i received when ordering my Marmalade Vodka which was for a birthday present not until the 6th October - but i was ordering early to make sure it delivered on time. Much to my surprise and delight after ordering at 1600 on a Sunday afternoon, i received my parcel the following day by lunchtime. Not only was the delivery so fast, when opening i was delighted to see such a wonderfully decorated and colourful bottle. I will... (read more)

Thechampagnecompany's Response to edney17's Review

Written on: 28/10/2011

Many thanks for your review Laura - we are hoping to get a range of Giftboxes from Chase for the Marmalade in for christmas too.

Best regards,

The Champagne Company

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★★★★★

“Excellent service -ordered and delivered in just over...”

Written on: 18/08/2011 by HelBix

I placed an order with Champagne Company after spotting their competitive price on the internet for a bottle of Dom Perignon 2002. I ordered it on Wednesday morning (standard delivery of 5-7 days) and it arrived the following morning. Can't argue with that! The bottle was well packaged and arrived with the personalised note I asked for. I will definitely use this website again and would recommend it to anyone. (read more)

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★★★★★

“Saucer Champagne Glasses”

Written on: 03/08/2011

In search of very specific saucer style champagne glasses for a close friend's wedding present, I stumbled across a fantastic website. The Champagne Company was the only online company I found that had what I needed in stock and delivered outside the UK. I called to check about the delivery times and a friendly voice assured me that my order would be dispatched that same day. I then received an email with confirmation it had been sent and a number and details to track my parcel. The... (read more)

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★★★★★

“Easy to navigate website, simple online ordering. ...”

Written on: 12/05/2011

Easy to navigate website, simple online ordering. Goods expected in 5-7 working days, arrived after 2 - great service. (read more)

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★★★★★

“ The service could not have been improved on. The...”

Written on: 04/04/2011

The service could not have been improved on. The site is well laid out and easy to use. The prices are very competitive. The order was delivered well within the estimated timescale. Excellent high quality packaging meant that the gift arrived in perfect condition. (read more)

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★★★★★

“absolutly first rate service,i really can not fault...”

Written on: 25/03/2011 by debmedals (1 review written)

absolutly first rate service,i really can not fault the item,value for money,the excellant commuication & not to mention the packaging,was & is truly to die for,i only wish i would have opted to have the item delivered to my brother-in - law,seeing as it all was packaged so elegantly,however when i shop again for a gift with the champagne company,i will certainly opt for that.I am always worried that it will not look how i would expect to find it,but seeing now what this fantatic company... (read more)

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★★★★★

“Very good service online!! Quick and simple ordering...”

Written on: 14/03/2011

Very good service online!! Quick and simple ordering and prompt delivery to my place of work very quick shipment. Package was very well wrapped to protect the bubbly inside.

Online there is an amazing selection of sizes, champagne houses and prices to suit everyone!!

I will definately be buying again! (read more)

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★☆☆☆☆

“Very disappointed with the recent service i received...”

Written on: 18/02/2011

Very disappointed with the recent service i received for the Champagne Co. My order didn't arrive on time & was intended to be a wedding present for a work colleague. I queried my order & found out the the courier company had delivered the flutes to completely the wrong address for some absurd reason. Eventually after many phone calls The Champagne Company sent out some more flutes next day delivery which was at this point too late. Due to this i feel that it is unreasonable for me to pay... (read more)

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★★★★★

“Took less than 48hours to arrive even though i paid...”

Written on: 30/07/2010

Took less than 48hours to arrive even though i paid for 5-7 days delivery, came in gorgeous packaging and it was great value for money, will definatly be using this site again (read more)

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★★★★★

“Seem to have best prices on internet and Google...”

Written on: 23/07/2010

Seem to have best prices on internet and Google shopping which i use alot too - quicker delivery than 5 days even though thats what i paid for, really nice packaging when it arrive too. Thank you Champagne Co. (read more)

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★★★★★

“I bought the veuve traveller set, the price was the...”

Written on: 23/02/2010

I bought the veuve traveller set, the price was the best, but also the service was far more that what you would expect from an online company they really did make me feel like I was a valued customer. I also got a voucher to give me a discount to return. They also made suggestions as to what other gifts you could give as champagne depending on the type of person I was buyig for.. Will def go back to buy more gifts and am thinking about a supply for summer parties outdoors as well this.. (read more)

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★★★★★

“First class service from The Champagne Company and...”

Written on: 14/07/2009 by chrishoward1976 (1 review written)

First class service from The Champagne Company and delivered on time.
Great prices and an easy to use attractive intelligent shop layout. (read more)

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