Memphis Tours, Egypt www.memphistours.com

Memphis Tours, Egypt www.memphistours.com
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Latest Reviews

“Fantastic tour”

★★★★★

written by SolomonSharp410 on 07/06/2014

I had a great time at Egypt thanks to Memphis tours. Staff are nice and responsible. Guides here are amazing! looking forward to come again.

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“top service and attention to customers thanks memphis”

★★★★★

written by stevelynne on 23/03/2014

My husband and myself have nothing to say but the best to MEMPHIS TOURS there customer service is outstanding nothing is too hard or difficult for them to accommodate there clients, we dealt directly with MAGED AL GOHARY he is the best so patient and understanding and eager to please he has always made sure we are 100% happy and comfortable with all the process of planning, we are travelling in August 2014 and with the help of him we will have a memorable trip to take us into our golden years, well done MAGED cheers Lynne Geddes and Steve Moore

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“Lone Traveller of Egypt, Jordan and Israel in December”

★★★★★

written by Clarissa_SFo on 07/08/2013

This review was originally published on TripAdvisor in August 2013: This review is all about my experience with the company and staff. I will have few several reviews on other aspects of this tour separately. Memphis Tour is a decent, professionally-managed tour company based in Cairo, Egypt. It’s headed by an Egyptian-born and UK-educated Director. It was a blessing-in-disguise when I didn’t able to join my friends last November in our annual world tour covering both Egypt and Jordan. As exploring Egypt is one of the many biggest grains in my bucket list, after a month of research, I decided to book a tour ALONE with Memphis tours: A 15-day tour to Egypt, Jordan and Israel. This tour turned out to be one of the best and most enjoyable trips I ever had! Initially, my friends and family felt so alarmed upon learning my plans. This time of the year, in Egypt the big news this decade is all about the people’s revolution to replace the 30-year dictatorship of Hosni Mubarak, the Muslim Brotherhood, and the resulting nervousness about what the current government’s true vision for the people is. I may say I’m a young (but not too young) and not too old enough to be an experienced traveler, but as far as venturing a masculine country alone is great challenge for a stubborn female specie. The revolution in Egypt is clearly about independence. With my guide, Ahmed Rezk, I take a welcome-to-Cairo stroll under once-elegant French facades that seem beaten to a flesh and caked in smoke. Egypt is too intense for many, but I’m really glad to have the very well-mannered, kind-hearted and well-versed Ahmed, as I never doubted my security. He took great pictures too! My first great exposure of Egypt is very memorable! By the way, I was also provided with a local cell phone unit that I carry throughout my tour. Part of many tours has flaws, and this is not an exception as my tour package covers not just Cairo, but as far as Upper Egypt, and additional two countries re-united by the Wadi Araba Treaty – Jordan and Israel. The concerns and issues I had were promptly resolved and addressed by the Director of Customer Care & Quality Control Gamal El-Hadary. My tour in Abu Simbel (near the border of Sudan) will never be as comfortable and personal without my female tour guide Doaa Hussein. Aside from her deep knowledge in her craft, our discussions are witty, progressive and funny. She eventually became my very first Egyptian female friend and we still keep in touch. From Cairo, I flew to Aswan to complete the last leg of my Egyptian tour: Five-day Nile Cruise. I was hesitant to do a cruise as I thought that cruises will be boring for me and are only for retirees. I am wrong! My tour group is composed of newlyweds, and my age group. The program was perfectly planned, I will rate time and quality with 5-stars, 5 as the highest. Our group tour guide Mohamed Emam is an ocean of knowledge, very patient with kids and kids-alike, funny and a good dancer too! He works hard and plays hard as well! As majority of my group said: he mirrors the great future of Egypt: Deep, warm and genuine. Although this it's not about Memphis Tour, I'm including this review for the awareness of its management: The Low rating goes to the Restaurant Manager of the Sonesta Moon Goddess cruise ship that was subcontracted: He initially knows that I am a single traveler and subsequent to my welcome lunch, he apparently changed my dining assignment from the center of the room to the darkest corner of the children’s dining area (Imagine eating alone with all the kids shouting, stomping or crying?)! I politely objected and requested my last spot but he said "I can't do anything about it". And who else made the changes , his crew? I guess he got offended when I moved with and joined my new-found friends’ dining table and took the same spot for the rest of our trip. The rest of my group finds what he did was odd as well. Man, don't do that to any of your future clients, Tourism is vital for the Egyptian economy, please contribute to its growth. Maybe you should know, we travel to enjoy and meet people! All-in-all, I will highly recommend this company to my friends and family. Follow me here on my reviews for more Egyptian, Jordanian and Israeli adventures made possible by Memphis tour!

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“Great tour!”

★★★★★

written by on 13/07/2013

We have just returned from a 2 week tour of Egypt and Jordan organised by Memphis Tours. What a great time we had!! We were some what apprehensive regarding the political upheaval (we arrived on the night of June 30) but at all times we felt very safe and looked after. All guides and drivers, both Egyptian and Jordanian were very good. Memphis looked after all our bookings - including a Nile Cruise on the Sonesta Moon Godess, and at all times were very efficient and professional. We had a problem flying into Cairo on June 30 (our flights were cancelled) - a quick call to Memphis tours and they were on to the job helping to solve our problem!! I was particularly impressed with their punctuality- all the representatives, drivers and guides. I will use them next time I return to EgyptWe have just returned from a 2 week tour of Egypt and Jordan organised by Memphis Tours. What a great time we had!!

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“Best Tour and Experience”

★★★★★

written by MariaSciggy on 12/06/2013

Memphis Tours exceeded our expectations. We were met at the airport by Tarek who helped us organize all we wanted to fit into our trip. He was an amazing coordinator from start to finish and we absolutely loved our trip. Ahmed, or pyramid tour guide was also extremely knowledgeable and friendly. I loved everything we did with Memphis Tours (Pyramid day tour-Memphis, Sakkara and the Great Pyramids, The Nile Dinner Cruise, and sunrise camel ride). We had so much fun and Egypt is a great place to visit!

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“12 day tour of Egypt by Memphis Tours”

★★★★★

written by on 05/06/2013

I would like to thank Memphis Tours, drivers and guides for looking after me so well during my recent trip around Egypt. Throughout the trip, I felt you were all working hard to ensure my trip went well and you were extremely flexible and accommodating to my last minute switches. Memphis Tours made good choices of guides (who all made me feel very welcome), cars (though some drivers were more concerned about speed than the comfort of their passengers in the backseat!) and the hotels (particularly the Mena House at Giza and the 3 night Nile cruise). I have no hesitation in recommending a tour to Egypt through your agency at this challenging time.... one tip for visitors... despite only drinking bottled water, i was pleased to have taken diarrhoea pills!

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“Trip of a lifetime”

★★★★★

written by coolakay on 03/06/2013

My husband, brother and I toured Egypt with Memphis tours recently. We had the most wonderful trip. Egypt is certainly an interesting place to visit - its history is unprecedented. Memphis looked after us every step of the way from being met at Cairo airport by Hassan, our driver Mr Humdy who kept us safe in the crazy Cairo traffic and Tarek our knowledgeable guide. Mena House hotel in Cairo is a wonderful oasis, overlooking the amazing Great Pyramid. Our Nile cruise on the Royal Lily was comfortable and a great base for exploring the temples and tombs of the Nile valley. Our guide traveled with us and helped us enjoy his country with his passion for its history and his patience with our many questions. We took a flight to Abu Simbel, a must do and stayed overnight in Aswan at the Movenpick hotel on Elephantine Island. Thank you to everyone for a fascinating holiday. Thank you also to Abdo Shawky who was excellent in helping to plan our trip; nothing was too much trouble for him. I would recommend Memphis Tours to anyone wanting to visit Egypt.

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“Amazing ”

★★★★★

written by Abdulle on 30/05/2013

I booked with Memphis tour itinerary were I visited Cairo, Luxur and Aswan. Everything was absolutely perfect; I was worried going to Egypt myself and being female but loved it. Abdul my representative was waiting at the airport upon arrival he assisted me with my visa, and booked an awesome hotel le merididen pyremd hotel and spa for the night in Cairo. Abdul was welcoming and gave me pre-paid cell phone to use while in Egypt and also kept in touch with me when I went to Luxur and Aswan and returning the last night in Cairo. I honestly cannot praise him enough. Second day I was picked up from the hotel by my tour guide Ahmed Farahat and driver Yasser Auof to see the pyramids, museum and many other sites. Both were amazing but Ahmed was fantastic throughout, phenomenal, I felt much looked after, safe and to me he was like an older brother. Ahmed was very knowledgeable, polite and great to talk to and boy can he take good photos, seriously he was awesome. Highly recommend him to see Cairo, thank you so much Ahmed. In Luxur my tour guide Ahmed Hassan was friendly, knowledgeable, polite and very helpful always willing to help and go the extra mile for you. He was staying in the cruise therefore could always reach him. Highly recommend him when visiting Luxur and Aswan. Ahmed recommended a trip to see the Nupian people on the last day of the cruise in Aswan, to learn how they live and their culture. We took a boat (what a view oh my goodness). The people of Nupian tripe are indeed "brown people with white heart" as Ahmed says. They are kind and welcoming if in Aswan definitely visit the Nupian people. Safety: have not come across any issues and top of that my tour guide, drivers and representatives were always on the lookout. So Egypt is cool and no one hackled me, mainly because they thought i looked like Egyptian it was fantastic. Every single person I came across in Memphis tours we absolutely great. In summary, I can go on and on of how great Memphis tours are but honestly it's easy to book with them and they will look after you. I definitely felt much looked after. Thank you so much Memphis tour I hope to see you soon, but this time with the family.

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“Look No Further - These guys are the best!”

★★★★★

written by on 19/05/2013

After researching many travel options for our family trip to Egypt, Memphis Tours was recommended to us. We were a party of five who were looking forward to that once in a lifetime magical Egyptian experience, however wanted some help and guidance on the ground. All we can say is that we will forever be grateful to Memphis Tours for their impeccable organisation, care and hospitality from the time we arrived till the time we left. Look no further - travel with Memphis Tours in Egypt. Have no hesitations in visiting Egypt. It's safe, the people are lovely and you will have life changing experiences. The tourist numbers are way down - which is great as we were able to be in a lot of locations by ourselves without masses of tourists (we had the whole step pyramid to ourselves and were in King Tut's tomb by ourselves). However, I hope soon that the tourists return to Egypt to boost their tourism economy. Initial email contact was made with Bassem Saad. Bassem was extremely efficient, tailoring details to our needs and requests, making updates and changes throughout the booking process as requested and delivering an amazing itinerary that touched upon all the locations and experiences we wanted to see and do. Being our first time to Egypt, organising our travel through Memphis was worth the process of going through airport procedures at Cairo airport alone. We were met on time, before the immigration process by Ahmed El Sayed. Ahmed helped us with obtaining our visas, getting through the immigration process and collecting our bags. A big thank you to Ahmed for being our welcoming face of Egypt and helping us through this process. The level of assistance and quality of service that Ahmed provided was a sign of everything else to come. We were transferred to the Le Meridien Pyramids - nice hotel with our first glimpses of the pyramids. Ahmed then finalised our final payments for the tour before running us through our itinerary again and checking us into our rooms. The following morning we were met by Ahmed Farahat, who was to be our guide for our time in Cairo and Alexandria. Ahmed was an amazing guide, extremely knowledgeable, providing assistance (even coins for the toilets) and giving us experiences that other group tours probably didn't provide (Ahmed's favourite local food specialities in local restaurants, ice creams by the mediterranean). We were lucky to have fully private tours with Ahmed which allowed us to tailor experiences just for us - we could take our time, decide between experiences he would suggest - without having to worry about a large group of travellers and trying to accommodate everyones wishes. We traveled by overnight train to Aswan and then also on the return from Luxor to Cairo. Again, Ahmed El Sayed ensured that this was a smooth process, getting us onto the train, into our cabins and giving us instructions on procedures on the train. There was no problems with the train experience - it was rocky and bumpy, the toilets weren't great - but that's all part of the traveling experience ;-) Upon arrival in Aswan we had a free day and night at the Aswan Movenpick hotel. Mohamed Sabry greeted us upon our arrival in Aswan and got us to the hotel. This was beautiful in itself - crossing the Nile to Elephantine Island and arriving at the hotel. The Movenpick was a nice hotel and it was great to have a free day to just relax by the pool. The following day were were transferred to our cruise ship - the MY Alyssa. Mohamed Sabry completed the check in process for us, before we headed down to lunch where we met our next guide Mohamed Inman. Mohamed was an excellent guide who traveled with us and covered our tours throughout Aswan to Luxor. Again, Mohamed was very professional, knowledgeable and we were constantly enthralled with the stories and background he provided on all the locations we visited. The MY Alyssa was a good ship - excellent service and excellent food. With the tourist numbers down, sometimes it felt we had the run of ship. There were times we were the only ones on the top deck, watching the sun set and the Nile scenery drifting by. Following on from the cruise we returned to Cairo where Ahmed Farahat met us again with our trusty driver Emad Shams. Ahmed took us through the Cairo Museum and the old sites of the city, following on with a day trip to Alexandria the next day. Meeting Ahmed again was like reconnecting with an old friend. We were so happy that we were able to have Ahmed as our guide for all our Cairo/Alexandria experiences. All good things must come to an end and wrapping up our experience was Ahmed El Sayed who again took us through the airport procedures for our flight out of Egypt. From start to finish Memphis Tours was amazingly professional and brilliant every step of the way. Our family group of five had the best experience and one that we will constantly reflect upon for the rest of our lives. If you are traveling to Egypt, contact Memphis Tours and make your arrangements with them. You will not be disappointed.

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“Wonderful”

★★★★★

written by Ashsha on 28/04/2013

First of all I would like to thank Memphis tours for the wonderful arrangements that they made for us, we felt very looked after and safe with Memphis tours from the time we landed in Cairo to the time we left. When we landed we were met by a gentleman who was very pleasant and welcoming and helped us through immigration etc... after which we were transported to our hotel. Excellent idea to provide your guests with a phone with a local sim which made us fee[ secure and constantly in touch with Memphis. After settling us in the Mena house hotel, he arranged the pick up time for the next day. Next morning our guide came to collect us on time and she spoke excellent English and had tremendous knowledge on the history of Egypt, we really enjoyed our time with her, she was always on time and very kind too. All drivers were excellent and very much on time unfortunately I dont remember the names of the drivers in Cairo, there was a very nice driver who waited for us at the Four Seasons hotel and then dropped us to the train station, he was really patient and caring. Train to Luxor was on time and quite comfortable, on reaching luxor again someone was waiting on the platform for us and helped us with our luggage, he dropped us on our nile ship. The Sonesta St George was exactly what we expected of it , very comfortable and nice with superb service, all the staff took great care of us, specially the dining room and kitchen. Here we were met by our guide, a very nice person and again with a lot of knowledge of all the historical sites we visited, he was very accommodating to all our needs. Our driver again an excellent driver and got us everywhere on time. In Aswan again we were taken to the airport on time and got our flight on time. Reached Cairo and were met again by a gentleman who dropped us to the Kempinski. Finally on the last day he came to pick us up for the airport and helped us through check in etc... for our flight back to Doha. In a nutshell Memphis was absoloutely superb with their timings and we were never left on our own, this really impressed us. We had a great family holiday thanks to the Memphis family, we didnt face a single problem with Transport, Timings, Tickets , Visits , Food etc... and I really can't think of any negative points, we would certainly recommended Memphis tours to all our friends and family

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“Egypt Grand Tour”

★★★★★

written by LauraGB on 13/04/2013

This was my first trip to Egypt and I knew that our schedule, custom tailored by Memphis Tours, is packed with tours, trips and changes of accommodation, therefore I was ready to face any eventual mix up that might occur during our travels. To my delight, everything went according to plan, due to the very effective organizing done by Memphis Tours. Two and a half weeks trip, more than 26 attractions, 2 cruises (Nile Cruise and Lake Nasser Cruise) and 5 different accommodations. We were given the most attentive service imaginable, throughout the trip. Whether we were out and about, or just having a meal or relaxing on deck, there was always someone around, attending to our every need, with eagerness and with a smile on their face. The sights were astonishingly beautiful, the Nile is a wonder of nature by itself and the people we met along the way were the friendliest, most humorous people I've met in a long time. I would like to say a heartfelt thank you to Hussain from the Cairo office, who was kind enough to arrange for a small birthday attention for me on 12/03/2013. Thank you for the cake and the band, the drum performance was lovely. Also, would like to send my very warm thanks to Mrs Ameni, our Cairo tour guide as well as to Hany Shafik, our Nile Cruise guide, to Mustafa Osman, our tour companion during our car transfer from Aswan to Abu Simbel, to Muhammad, our tour companion in Aswan, to Najla Fathi, our tour guide on our 2nd visit to Luxor and to the whole team. You've been wonderful.

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“The Perfect "Grand Tour"”

★★★★★

written by JoeBish on 08/04/2013

From the moment I first made contact with MEMPHIS TOURS, I was impressed and delighted in the courteous and dedicated way in which Memphis met all my needs. Ahmed Fayez coped admirably with my demandingness and was able to create the perfect programme. On arrival in Cairo, though very late their agent, Hussein Zakaria was there to greet us with a warm smile, a bottle of water, and guided us to the limousine to take us to our first hotel. Here he relieved us of all checking in responsibilities, allowing us to simply catch our breath and relax ! Early start for the first excursion the next morning our delightful and knowledgeable guide, Amany met us in the hotel lobby and whisked us into our private limousine driven ably by Sayed for 2 days of exciting, informative and entertaining hard-core sightseeing ! And so it continued, through a flight to Luxor where we were met by Memphis staff, boarding first a nile cruise in the luxurious Sonesta Nile Goddess, then at Aswan transferred again by limousine to be whisked across the desert to Abu Simbel, boarding the equally luxurious Prince Abbas. 2 nights at the fabulous Movenpick hotel, Aswan with a quickly reorganised tour of some of Aswan's delights, courtesy of Mustafa Osman. Then back to Luxor, and again reorganised sight-seeing at very short notice. Here we were led by the delightfully knowledgeable Najla, who first took us to Abydos and Dendara and then guided us around the lesser sites of the Theban necropolis. Throughout, nothing was too much trouble, all our needs were comprehensively met (and always with a smile !), we were always transferred in private limousines and throughout every change was comprehensively dealt with and completely stress free ! I cannot thank Memphis and its wonderful staff enough ! I WILL be back !

Waleedkottb's Response to JoeBish's Review

Written on: 09/04/2013

Dear Valuable Customer

Thank you very much for taking the time to give us your feedback. We are glad that you enjoyed your trip with us and are happy to hear from you again. We work very hard to make sure that we provide consistently high quality experiences for our customers and it is always good to get good feedback so that we know we are doing a good job, as well as what we can improve in the future.
Thank you,
Memphis Tours Management

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“Very safe, amazing tour!!”

★★★★★

written by TravelRN on 22/03/2013

I can't say enough good things about the staff of Memphis Tours. We had amazing tour leaders, drivers and tour guides. There was never a time that I felt unsafe, we were well taken care of. The tour was amazing, the guides were knowledgable and friendly. The optional excursions were also great. We spent 8 amazing days in Egypt, cursing the Nile and learning a great deal of history and Memphis tours made it fun and safe and a great adventure. All of are accommodations were great. In Cairo we stayed at Le Meridian at the pyramids, great amenities, the pool and spa were amazing, the staff there was very helpful. The cruise boat "Royal Lily" was beautiful and the staff was great. We had amazing food, comfortable rooms and a very attentive staff. The information on the web site was very good. The only information I would have liked before the trip was currency and tipping practices. If I had know that the US dollar was preferred I would have made an effort to get some prior to arriving in Cairo. Also the required tipping of staff, drivers and all the other people who paths we crossed would have been useful information. I usually tip based on service and the price of things, but not knowing the individual price because of booking a tour made it hard to know what was appropriate amounts to tip.

Waleedkottb's Response to TravelRN's Review

Written on: 27/03/2013

Dear Valuable Customer

Thank you very much for taking the time to give us your feedback. We are glad that you enjoyed your trip with us and are happy to hear from you again. We work very hard to make sure that we provide consistently high quality experiences for our customers and it is always good to get good feedback so that we know we are doing a good job, as well as what we can improve in the future.
Thank you,
Memphis Tours Management

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“Memphis Tours Egypt”

★★★★★

written by read516 on 20/03/2013

I had a good experience on a day tour in Cairo with Memphis Tours Egypt. They picked me up at my hotel on time and my tour guide and driver were both very friendly and helpful throughout the the entire day. The tour guide was well informed and did a great job of not only giving me context for the sites we visited--the Pyramids, the Egyptian Museum, and the Citadel--but also for Cairo as a whole. I really enjoying talking to him about the city and how it has changed overtime, as well as the most recent changes that are happening as a result of the uprising here in 2010. Speaking of that, Cairo is without a doubt a very safe place to visit. I never felt threatened at any time even when we visited Tahrir Square and the Egyptian people that I have met here have all been extraordinarily friendly. I would definitely recommend using Memphis Tours. In my experience, it is a very good company from top to bottom. My experience during the booking process and during my tour was top notch.

Waleedkottb's Response to read516's Review

Written on: 27/03/2013

Dear Valuable Customer

Thank you very much for taking the time to give us your feedback. We are glad that you enjoyed your trip with us and are happy to hear from you again. We work very hard to make sure that we provide consistently high quality experiences for our customers and it is always good to get good feedback so that we know we are doing a good job, as well as what we can improve in the future.
Thank you,
Memphis Tours Management

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“I have now used Memphis Tours twice - once in 2010 for...”

★★★★★

written by on 23/01/2011

I have now used Memphis Tours twice - once in 2010 for a 2 day cruise excursion in Alexandria/Cairo which prompted a return visit for 10 days in Jan 2011. They offer outstanding value and top notch private guide service. I would not hesitate to use them again. Everything they arranged was as promised. They were flexible and accomodating - always with a "can do" attitude. Hotels offered are 5 star and preplanning emails were promptly answered. Our trips could not have gone more smoothly. Highly recommended.

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“we are now back in the Netherlands but want to write...”

★★★★★

written by Roeland55 on 26/09/2010

we are now back in the Netherlands but want to write you that we enjoyed the trip to Cairo with Memphis Tours (www.memphistours.net)
We were with our 2 children of 5 and 7 years. they are still impressed with what they have seen. My son told about the trip in the classroom, and remembered a lot of things the guide told us.
Everything was perfectly arranged from the pick up till the return to our Hotel.The tour guide knew a lot and we have seen everything we wanted in 1 day. The van had a problem when we were at the piramides but because of good organisation we had a new one soon and continued our trip without much delay.


thanks
Roeland

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“Hello, ”

★★★★★

written by on 02/10/2009

Hello,
I just want to thank Memphis Tours - Egypt for arranging everything for our day tour on 26th March in Cairo. We arrived 2 hours late from New York, but the guide was waiting for us with my name plate. He was really amazing. I know that if we come to Cairo again I would love to have him again as our guide.
Also our driver was fantastic. A very safe driver and very nice gentleman. We had an awesome day, enjoyed all the sites very much. I realize now that it is difficult to fit in everything we want to see because of the traffic and the long distances between places. But we are very very happy about everything we managed to see. The egyptologist guide was also excellent.
I can highly recommend Memphis Tours to anybody I know that might be thinking about travelling to Cairo, or travelling via Cairo to some other destination. It is worth the visit, and I will definately return in a few months with my husband to see the places we were unable to see this time.

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