Zoom Rent a Car www.zoomrentals.com Reviews

★★★☆☆
3.2 / 5
97
61% of users recommend this
  • Value For Money

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Latest Reviews

★★★★☆

“Value Plus Service”

Written on: 05/02/2016 by KBassCanada (1 review written)

I used Zoom on my latest trip to Toronto. It was slightly inconvenient to have to travel off-site, but the company made it as painless as possible with very clear instructions and a free shuttle. As soon as I booked, they also outlined in an email, very clearly, what I needed to know to help the rental process go smoothly (like needing confirmation from my insurance company that I had coverage on my plan for rental cars). They bumped me up to the next size car with no extra charge. The car was… Read Full Review

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★★★★★

“Great Toronto experience. ”

Written on: 15/01/2016 by CrestonBCEric (1 review written)

I am very pleased with my renting experience with Zoom. They picked me up at the airport at the exact time they said they would, and provided me with a brand new vehicle 1 size larger then I had rented for no extra charge. I had it for 8 days and did not have an issue with it. Putting 2300km on the vehicle over my time in Ontario. There were no hidden fees as mentioned in another review on this site. On arrival the desk clerk actually saved me more money. The staff was helpful and very… Read Full Review

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★★★★★

“Excellent!”

Written on: 07/01/2016 by LorenaWright385 (1 review written)

I've been renting here for quite some time now. Cheap prices, great service, excellent cars (Brand New)! I totally recommend this. Also, make sure you add 3rd party liability ($9 a day) if you don't have any… Read Full Review

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★★★★★

“HappyCustomer ”

Written on: 02/12/2015 by McDanieldm336 (1 review written)

I was a bit sceptical when I was booking but I was super surprised by the service I got. I got a Brand spanking new car and the service was amazing. I needed to extend my rental for a day and even-though it was a long weekend they honoured the same price I rented the car for which is unheard of. The person I spoke to when I was dropping the car really understood customer service. Thanks. #HappyCustomer… Read Full Review

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★★★★★

“No hassles despite the online reviews...”

Written on: 22/11/2015

I, like most net savvy consumers spend a great deal of time researching product and service reviews online before I make a decision on any major purchase - renting a car is no exception. We've all been there - multiple windows open with all the travel deal sites blinking away like so many christmas trees, eyeballs strained reading the fine print, burnt out filling in online quotes only to get results that are much higher than you expected. Its all a frustrating experience to say the least… Read Full Review

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★★★★★

“Zoom is the best!”

Written on: 20/11/2015 by Kimmq (1 review written)

I will be honest, at first I was kind of iffy because when I arrived to rent the car I was unaware that I had to put a deposit for the car plus at least $100 for the rental itself. I had to initially leave and go back home to get more money (luckily I live close by) which was kind of annoying. Once we got that part out of the way everything went smoothly. Loved the car that I got to rent. Was good on gas and with there being a gas station right beside Zoom it was easy to fill it up when… Read Full Review

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★★★★★

“Toronto ”

Written on: 01/11/2015 by Simeonw149 (1 review written)

Second time renting from Zoom and I had absolutely fantastic service from beginning to end. The shuttle service to and from the airport is awesome. The lady who shuttled us to and from the airport was very professional as was the rental agents. Thanks Zoom Rentals… Read Full Review

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★★★★★

“Toronto ”

Written on: 30/10/2015 by daphnechafe (1 review written)

Second time renting from Zoom and I had absolutely fantastic service from beginning to end. The shuttle service to and from the airport is awesome. The lady who shuttled us to and from the airport was very professional as was the rental agents. Thanks Zoom Rentals… Read Full Review

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★★★★☆

“Highly Recommended”

Written on: 17/10/2015 by kuanhock (1 review written)

We're currently on a long term 7 month rental agreement with Zoom. We are very happy with the rates and the quality of their cars. We took one of their Honda Civics from Toronto to Halifax and back. No problems. Their cars are mostly new. My current rental has only 700kms on it! I would recommend Zoom anytime… Read Full Review

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★★★★★

“Great all around”

Written on: 16/10/2015 by AedanSerrano284 (1 review written)

I have rented from Zoom now four times, and they have been great. They pick me up from the airport, they drop me off, their cars are fabulous, what more can I say. I love my little Hyundia Elantra I rented last time. I've always gotten clean, lovely cars. I'll be shipping my own vehicle to Toronto soon, but will miss my little rental cars from ZOOM!! I always had great service!… Read Full Review

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★★★★★

“Very pleased”

Written on: 29/08/2015 by Caliben (1 review written)

My husband and I rented a car from Zoom Mississauga branch for one month while visiting family and friends in Toronto. We received a car - Hyundai Accent - in excellent condition, clean, and good on gas consumption. We had an excellent experience with the staff in the rental office both times: pick up and return. The staff were friendly and helpful.the fact that there was prompt shuttle service from the airport to the rental office (both ways) was very helpful. We definitely recommend Zoom… Read Full Review

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★★★★★

“Good value and no problems”

Written on: 23/08/2015 by tfBeck216 (1 review written)

I had a good experience with Zoom. I always travel with my pocket sized copy of the BC insurance, so it was not trouble to decline the optional insurance coverage, as I was already covered. I was given a new 2014 Honda Civic which even had a back up camera. I had great service and a great car… Read Full Review

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★★★★☆

“Excellent value”

Written on: 20/08/2015 by tommyssouthpaws (1 review written)

Needed a vehicle to hold six adults and luggage at Toronto's Pearson. Onsite van rentals were about $1000 for four days but Zoom only $400 - so only affordable way. Had a 90 year old with me so took a cab to offsite office but otherwise shuttle would have been fine. Service and staff at Zoom were excellent. Will use again and would recommend, especially compared to big name companies at Pearson… Read Full Review

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★★★★☆

“Fine economical car rental company”

Written on: 13/08/2015 by Hormann (1 review written)

We were pleasantly surprised at how easy it was to get a reasonably-priced car rental during our recent visit to Toronto. The online booking was easy. We did encounter some difficulty when picking up the car in understanding just how this service works but it was entirely a result of us not reading the company's rules and policies which are clearly written on their website and can be viewed when booking online. The staff was courteous and very helpful despite our obvious ignorance of the… Read Full Review

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★★★★☆

“Great People”

Written on: 12/08/2015 by DuncanfromBC (1 review written)

Excellent service by the folks at the counter both at pickup and drop off. Very helpful… Read Full Review

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★★★★★

“my annual visit to Toronto -- incredible service!”

Written on: 10/08/2015 by gabeinca. (1 review written)

each year for the past 3-4 years i have rented cars (and a van) from zoom. not only is it by far the best rental rates i have ever found, but i find their service representatives extremely professional, helpful, courteous & knowledgable. i rate my experience with zoom the highest marks. i look forward to my next time in Toronto because they take the hassle out of renting a car… Read Full Review

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★★★★★

“zoom car rental”

Written on: 06/08/2015 by flyerjames (1 review written)

While in Canada we rented a car from Zoom car rental in Toronto to go to Niagara Falls. My wife didn't think she would like the Hyundai Sonota that we got, but we were more than please with it. The woman kept telling her you will really like it and we did. My wife liked the backup and side warnings. The fact that it was right next to our Hotel the Best Western was great too. We just dropped it off and took the hotel shuttle to the airport the next morning. We would definitely rent from them… Read Full Review

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★★★★★

“4 night easy car rental in YYZ”

Written on: 05/08/2015 by Freedomleela (1 review written)

Got a great rate, great car and great pic up drop off service at YYZ. Thanks guys for making it easy. The ride to and from is easily made with their van service. We will use ZOOM on our next journey to YYZ… Read Full Review

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★★★★★

“Great rental experience”

Written on: 28/07/2015 by Hernaj (1 review written)

The experience I had with zoom rental car was a positive one, the staff was great, the vehicle was clean and well maintained . In comparison with other car rental companies zoom beat the competitor rates. Service shuttle to the airport was fast and driver was very friendly. In conclusion if I needed to rent another vehicle it would be from zoom rent a car… Read Full Review

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★★★★★

“Awesome”

Written on: 27/07/2015 by ddhuntley (1 review written)

We had an amazing experience with this company they really seem to care about their customers. From the pick up to the drop off we felt they were very friendly and fast. They checked with our insurance company to make sure we had the proper coverage (we have never had anyone verify that before and were glad they did) It protects all of us. The car was the exact one we ordered which was really unusual, and they warned us about staying off of the toll highways and what the additional charge… Read Full Review

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