Zoom Rent a Car www.zoomrentals.com Reviews

★★★☆☆
3.0 / 5
86
56% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Good value and no problems”

Written on: 23/08/2015 by tfBeck216 (1 review written)

I had a good experience with Zoom. I always travel with my pocket sized copy of the BC insurance, so it was not trouble to decline the optional insurance coverage, as I was already covered. I was given a new 2014 Honda Civic which even had a back up camera. I had great service and a great car… Read Full Review

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★★★★☆

“Excellent value”

Written on: 20/08/2015 by tommyssouthpaws (1 review written)

Needed a vehicle to hold six adults and luggage at Toronto's Pearson. Onsite van rentals were about $1000 for four days but Zoom only $400 - so only affordable way. Had a 90 year old with me so took a cab to offsite office but otherwise shuttle would have been fine. Service and staff at Zoom were excellent. Will use again and would recommend, especially compared to big name companies at Pearson… Read Full Review

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★★★★☆

“Fine economical car rental company”

Written on: 13/08/2015 by Hormann (1 review written)

We were pleasantly surprised at how easy it was to get a reasonably-priced car rental during our recent visit to Toronto. The online booking was easy. We did encounter some difficulty when picking up the car in understanding just how this service works but it was entirely a result of us not reading the company's rules and policies which are clearly written on their website and can be viewed when booking online. The staff was courteous and very helpful despite our obvious ignorance of the… Read Full Review

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★★★★☆

“Great People”

Written on: 12/08/2015 by DuncanfromBC (1 review written)

Excellent service by the folks at the counter both at pickup and drop off. Very helpful… Read Full Review

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★★★★★

“my annual visit to Toronto -- incredible service!”

Written on: 10/08/2015 by gabeinca. (1 review written)

each year for the past 3-4 years i have rented cars (and a van) from zoom. not only is it by far the best rental rates i have ever found, but i find their service representatives extremely professional, helpful, courteous & knowledgable. i rate my experience with zoom the highest marks. i look forward to my next time in Toronto because they take the hassle out of renting a car… Read Full Review

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★★★★★

“zoom car rental”

Written on: 06/08/2015 by flyerjames (1 review written)

While in Canada we rented a car from Zoom car rental in Toronto to go to Niagara Falls. My wife didn't think she would like the Hyundai Sonota that we got, but we were more than please with it. The woman kept telling her you will really like it and we did. My wife liked the backup and side warnings. The fact that it was right next to our Hotel the Best Western was great too. We just dropped it off and took the hotel shuttle to the airport the next morning. We would definitely rent from them… Read Full Review

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★★★★★

“4 night easy car rental in YYZ”

Written on: 05/08/2015 by Freedomleela (1 review written)

Got a great rate, great car and great pic up drop off service at YYZ. Thanks guys for making it easy. The ride to and from is easily made with their van service. We will use ZOOM on our next journey to YYZ… Read Full Review

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★★★★★

“Great rental experience”

Written on: 28/07/2015 by Hernaj (1 review written)

The experience I had with zoom rental car was a positive one, the staff was great, the vehicle was clean and well maintained . In comparison with other car rental companies zoom beat the competitor rates. Service shuttle to the airport was fast and driver was very friendly. In conclusion if I needed to rent another vehicle it would be from zoom rent a car… Read Full Review

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★★★★★

“Awesome”

Written on: 27/07/2015 by ddhuntley (1 review written)

We had an amazing experience with this company they really seem to care about their customers. From the pick up to the drop off we felt they were very friendly and fast. They checked with our insurance company to make sure we had the proper coverage (we have never had anyone verify that before and were glad they did) It protects all of us. The car was the exact one we ordered which was really unusual, and they warned us about staying off of the toll highways and what the additional charge… Read Full Review

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★★★★★

“Impressed with service”

Written on: 27/07/2015 by Kira339 (1 review written)

A big thanks to zoom rental a car for helping me by providing the best car and best service in a very short time being busy season and on top of this being me first time hired in Canada. Bravo zoom rent a car… Read Full Review

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★★★★★

“Wonderful ,friendly service”

Written on: 26/07/2015 by Dithurbide (1 review written)

the 2 staff persons that served us were terrific. Sorry I cannot mention their names. With the Pan Am games in full swing the Zoom office was extremely busy. Staff were pleasant, helpful and very accommodating. From being picked up , to answering lots of questions , to smiling with extreme heat and impatient customers, our experience with staff was helpful and lighten our load. We will definitely not only use Zoom again , but will recommend to our family and friends. A huge thanks for a… Read Full Review

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★★★★☆

“Great”

Written on: 24/07/2015 by Enzor395 (1 review written)

A1 Thumbs up First time renting from this company no problems with, courthouse and friendly staff … Read Full Review

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★★★★☆

“A Satisfied Customer”

Written on: 23/07/2015

I first used Zoom Rentals last November and they had the best rates by far. The rates in summer are higher but still better than other companies. The service was excellent, the cars I had were great. Although off airport, the pick up and drop off went very smoothly. I will be glad to deal with them again and recommend them to a friend who doesn't mind the idea of it being off airport. Actually I was happy not to have to drive from and too the airport which is quite a zoo! Thanks for your… Read Full Review

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★★★★★

“Super friendly. Very efficient,helpfull and caring...”

Written on: 20/07/2015 by Hillwq389 (1 review written)

Super friendly. Very efficient,helpfull and caring people. One last thing, they provide very reasonable car insurance with great covrage, do not buy insurance from any other third party… Read Full Review

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★★★★★

“Great rental company”

Written on: 20/07/2015 by Constantdriver (1 review written)

I just left the Zoom rental less than an hour ago. Price was excellent, customer service people were warm and very friendly. The car I rented was clean, and worked very well. I have rented cars from Zoom for over ten years, and have always had good service. I Would recomend them without reserve. if you are coming from out of province, they will require you to prove with your own auto pack that accidents are covered on your insurance, so for the first time renter be prepared with that… Read Full Review

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★☆☆☆☆

“Drunk manager driving the shuttle”

Written on: 05/07/2015 by Ustrucker (1 review written)

My wife and I flew up from the U.S.A. Yesterday (July 4th) we didn't have a car reservation. So when we got to YYZ we research places and Zoom came out to be the cheapest. We called for the shuttle and few minutes later the unmarked van showed up with a man that stank of alcohol and cigarettes. We got back to the location and found that the driver is the location owner. As they're about to do up the contract this "owner" starts hitting on my wife right in front of me. Asking her to go out that… Read Full Review

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★★★★★

“Great customer service”

Written on: 04/07/2015 by SloaneMartin254 (1 review written)

I've been renting with Zoom Rent-A-Car for some time in the past and recently I used their services again after a long break. I was pleasantly surprised by the many improvements. First of all, the priced are reasonable and the vehicles are new, the car I got to rent was a 2015 model and had a back up camera, a nice feature and not that common from rental companies. Secondly, it all went very smooth with a shuttle, I made a call from the airport and a shuttle came in some 5-10 minutes... no… Read Full Review

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★★★★☆

“Very good experience”

Written on: 02/07/2015 by Annika181 (1 review written)

I have been here to rent a car on my birthday. The best gift i got from them is best service with even better price discount. I really appreciate them for considering when i am actually late while returning the car. I thought i might have to request them so much, but i was amazed when they considered it without any explanation from me. Very good experience :) thank you guys… Read Full Review

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★★★★☆

“A good experience!”

Written on: 29/06/2015

Quality clean, reliable vehicles .Helpful and accommodating staff service. Just what we needed. Thanks for a good experience… Read Full Review

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★★★★☆

“Great value, good service”

Written on: 25/06/2015 by spiral.grey (1 review written)

We've used Zoom three years in a row and have been pretty satisfied each time. There is a bit of a delay at pick up and drop off but it's understandable. The best value I've seen for car rentals in the area. We have saved hundreds on a week-10 day rental with Zoom. The cars are always in really good condition… Read Full Review

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