Zoom Rent a Car www.zoomrentals.com Reviews

★★★☆☆
3.3 / 5
107
63% of users recommend this
  • Value For Money

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Latest Reviews

★★★★☆

“No nonsense. Streight operation. Easy to talk peple,...”

Written on: 07/11/2016 by dhMcLean407 (1 review written)

No nonsense. Streight operation. Easy to talk peple, very good rules explanation. Very competative pricing, good cars.Rented there few times and i will go there again… Read Full Review

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★★★★☆

“Unbelievable Prices”

Written on: 17/10/2016 by SkylarOrr (1 review written)

This agency offers the best value for the class of car by far over the recognized brands.Friendly staff. Easy to get in and out. no lines… Read Full Review

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★★★★☆

“Excellent Experince ”

Written on: 10/10/2016

Helpful staff, good cars, competitive pricing… Read Full Review

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★☆☆☆☆

“Slimy, liars and purely unethical!!”

Written on: 18/09/2016 by DamienWallace120 (1 review written)

Please be warned...These guys are slimy, liars and purely unethical!! I honestly question all the good reviews about them. We rented from them two weeks. To start they are very far from the airport of Toronto. They let us wait in the airport for 40min. When signing the rental agreement they sneaked bunch of additional fees. After returning their car, they even charged more than was agreed on. Thanks to my bank or helping in this process. Their customer service sucks. They are simply… Read Full Review

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★☆☆☆☆

“Don't rent them - Forcing you to buy Insurance you have!”

Written on: 15/08/2016

Zoom is so far the only company forcing clients to buy liability insurance. We actually have Roadside Plus from ICBC (BC, Canada) that covers this. Zoom required us to show them the paper or call ICBC right away. Everybody knows normally this kind of call will cost you minimum half an hour to get an answer, to save time, you have to pay zoom extra. … Read Full Review

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★★★★★

“Great experience ”

Written on: 14/04/2016 by 34Heath (1 review written)

I would like to thank Zoom rentals and for their great and profissional service. Great service, great price, great staff and great car. I will definitely recommend Zoom rentals and will definitely consider renting from you again. … Read Full Review

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★★★★★

“Superb service and excellent staff!”

Written on: 04/04/2016 by Kmax17 (1 review written)

I have rented from this company about 5 or 6 times. Their cars are always clean and in great shape. As well, the staff are prompt, friendly and efficient. Overall, this company is a 5-star rental company! I'd recommend it to everyone. :-)… Read Full Review

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★★★★★

“Awesome helpful staff”

Written on: 30/03/2016 by TheFordsfromBC (1 review written)

Very pleased... it was past open hours when we arrived, but the lovely lady checked us in and even drove us to our hotel in her personal vehicle because their shuttle driver was gone for the day. Car was clean and reliable, couldn't have asked for better service. I don't know if there are numerous Zoom locations or not so I will state that this is the one in Mississauga… Read Full Review

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★★★★★

“Considerate, prompt service, great prices!”

Written on: 27/02/2016 by LilianCobb450 (1 review written)

I found a great deal from these folks and rented a Civic for about a month. I’m from the U.S. and was surprised when they were particular about whether my U.S. insurance applied in Canada--it did--and whether it met Canadian car insurance requirements--which it did not! (They explained that they’d been burned by this before.) They gave me a day to iron it out with my U.S. insurance. I ended up just upping my U.S. liability coverage to meet Canadian standards, which was a great deal… Read Full Review

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★★★★★

“it was a perfect experience, we had a new car and we...”

Written on: 07/02/2016 by Harrington294 (1 review written)

it was a perfect experience, we had a new car and we were treated so good, i would never go anywhere only here… Read Full Review

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★★★★☆

“Value Plus Service”

Written on: 05/02/2016 by KBassCanada (1 review written)

I used Zoom on my latest trip to Toronto. It was slightly inconvenient to have to travel off-site, but the company made it as painless as possible with very clear instructions and a free shuttle. As soon as I booked, they also outlined in an email, very clearly, what I needed to know to help the rental process go smoothly (like needing confirmation from my insurance company that I had coverage on my plan for rental cars). They bumped me up to the next size car with no extra charge. The car was… Read Full Review

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★★★★★

“Great Toronto experience. ”

Written on: 15/01/2016 by CrestonBCEric (1 review written)

I am very pleased with my renting experience with Zoom. They picked me up at the airport at the exact time they said they would, and provided me with a brand new vehicle 1 size larger then I had rented for no extra charge. I had it for 8 days and did not have an issue with it. Putting 2300km on the vehicle over my time in Ontario. There were no hidden fees as mentioned in another review on this site. On arrival the desk clerk actually saved me more money. The staff was helpful and very… Read Full Review

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★★★★★

“Excellent!”

Written on: 07/01/2016 by LorenaWright385 (1 review written)

I've been renting here for quite some time now. Cheap prices, great service, excellent cars (Brand New)! I totally recommend this. Also, make sure you add 3rd party liability ($9 a day) if you don't have any… Read Full Review

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★★★★★

“HappyCustomer ”

Written on: 02/12/2015 by McDanieldm336 (1 review written)

I was a bit sceptical when I was booking but I was super surprised by the service I got. I got a Brand spanking new car and the service was amazing. I needed to extend my rental for a day and even-though it was a long weekend they honoured the same price I rented the car for which is unheard of. The person I spoke to when I was dropping the car really understood customer service. Thanks. #HappyCustomer… Read Full Review

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★★★★★

“No hassles despite the online reviews...”

Written on: 22/11/2015

I, like most net savvy consumers spend a great deal of time researching product and service reviews online before I make a decision on any major purchase - renting a car is no exception. We've all been there - multiple windows open with all the travel deal sites blinking away like so many christmas trees, eyeballs strained reading the fine print, burnt out filling in online quotes only to get results that are much higher than you expected. Its all a frustrating experience to say the least… Read Full Review

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★★★★★

“Zoom is the best!”

Written on: 20/11/2015 by Kimmq (1 review written)

I will be honest, at first I was kind of iffy because when I arrived to rent the car I was unaware that I had to put a deposit for the car plus at least $100 for the rental itself. I had to initially leave and go back home to get more money (luckily I live close by) which was kind of annoying. Once we got that part out of the way everything went smoothly. Loved the car that I got to rent. Was good on gas and with there being a gas station right beside Zoom it was easy to fill it up when… Read Full Review

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★★★★★

“Toronto ”

Written on: 01/11/2015 by Simeonw149 (1 review written)

Second time renting from Zoom and I had absolutely fantastic service from beginning to end. The shuttle service to and from the airport is awesome. The lady who shuttled us to and from the airport was very professional as was the rental agents. Thanks Zoom Rentals… Read Full Review

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★★★★★

“Toronto ”

Written on: 30/10/2015 by daphnechafe (1 review written)

Second time renting from Zoom and I had absolutely fantastic service from beginning to end. The shuttle service to and from the airport is awesome. The lady who shuttled us to and from the airport was very professional as was the rental agents. Thanks Zoom Rentals… Read Full Review

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★★★★☆

“Highly Recommended”

Written on: 17/10/2015 by kuanhock (1 review written)

We're currently on a long term 7 month rental agreement with Zoom. We are very happy with the rates and the quality of their cars. We took one of their Honda Civics from Toronto to Halifax and back. No problems. Their cars are mostly new. My current rental has only 700kms on it! I would recommend Zoom anytime… Read Full Review

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★★★★★

“Great all around”

Written on: 16/10/2015 by AedanSerrano284 (1 review written)

I have rented from Zoom now four times, and they have been great. They pick me up from the airport, they drop me off, their cars are fabulous, what more can I say. I love my little Hyundia Elantra I rented last time. I've always gotten clean, lovely cars. I'll be shipping my own vehicle to Toronto soon, but will miss my little rental cars from ZOOM!! I always had great service!… Read Full Review

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