Envirosolar Reviews - www.envirosolar.co.uk

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★★★★★
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Latest Reviews

★☆☆☆☆

“Just like a double glazing saleman”

Written on: 04/03/2016 by gaholden (1 review written)

I was invited to receive a visit from an Envirosolar salesman aka "engineer" - he exhibited all the traits of a double glazing salesman with constant references to his "manager" after 1 hour of sales patter which I had told him at the start was available on the company website and which I had read and understood I asked him to leave. The one thing I wanted was an approximate price for the installation - guess what that's the one thing I couldn't get… Read Full Review

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Envirosolar's Response to gaholden's Review

Written on: 10/03/2016

Dear sir, we are sorry to hear that you are not happy with the visit from one of our staff. We have attempted to contact you to discuss this matter and get further feedback. Unfortunately we have been unable to speak to you. We would very much like the opportunity to identify what aspects you were not happy with so we can ensure this does not happen again. Please contact our office and ask to speak to our compliance department if you wish to assist us with this. Kind regards, Envirosolar

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★☆☆☆☆

“Disappointed”

Written on: 15/02/2016 by Margaretross (1 review written)

Having had the central heating management system installed on the 8th January I can only say as of today's date 15th February it still is not working properly. On the day of installation I was left with no heating and the engineer had left prior to my returning home at 3.30. I have since discovered the radiators were not flushed as per my agreed contract. An engineer had to return to bleed the radiators, which didn't cure the problem. Another engineer was then sent out and he discovered there… Read Full Review

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★★★☆☆

“Good products but horribly agressive & rude payments...”

Written on: 11/05/2015 by Fayerst (1 review written)

I've had the central heating management system & thermodynamic boxes fitted & whilst sales & installation was good and the products seem to be doing what was promised, my opinion of this company is totally coloured by their incredibly rude & agreesive finance staff. Before the first system was installed they were demand payment of the "outstanding" even before is had been commissioned - not just once but several time a day for several days. I had agreed that payment of the second system would… Read Full Review

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Fayerst's Response to Fayerst's Review

Written on: 07/07/2015

As an update, an inspector contacted us to review the second system and found one fault and arranged for this to be remedied. Great - tick.

We were asked to complete a satisfaction survey, and whilst scoring them highly for products, refused to recommend them a) di
Use to their rude finance staff & b) because their marketing staff keep phoning us to offer a "special" deal on the products we already have!

Despite assurances, the very next day, within an hour of each other, we received two more marketing calls offering us the products we already have, despite assurances their records would be updated.

Someone needs to get a grip in this company - no idea of end to end customer satisfaction!

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★★★★☆

“Magic heating box”

Written on: 08/05/2015 by GGiddy (1 review written)

been in for about a year. Its in its quiet and it works well. Heating appears to be much more effective… Read Full Review

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★★★★★

“magic heating box”

Written on: 27/04/2015 by pjmmilligan (1 review written)

Installed 5 days ago. instillation completed O.K. fitter's very good. Radiators work a lot better and the boiler is now turned down which is good financially for us… Read Full Review

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★★★★★

“my magic heating box”

Written on: 14/04/2015 by Jewel350 (1 review written)

I am pleased with my magic heating box ,the installation went very smoothly .the fitters were polite and cleared away their debris leaving the house neat and tidy. waiting to see a reduction in my LPG bills… Read Full Review

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★★★★★

“Magic Heatig Box ”

Written on: 14/04/2015 by ALancaster (1 review written)

Installed 31st March 2015. Happy with installation and heat generated… Read Full Review

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★★★★★

“magic heating box”

Written on: 13/04/2015 by astammers (1 review written)

installed about 20 months ago. i have been happy with the way it works and the heat that i am getting out of the radiators… Read Full Review

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★★★★★

“Magic heating box”

Written on: 13/04/2015 by mvjarman (1 review written)

Installers did excellent job. System working well with no worriesabout reliability, the magic box is working it's magic… Read Full Review

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★★★★★

“MAGIC HEATING BOX”

Written on: 11/04/2015 by Lauryn1964 (1 review written)

The staff arrived on time and were courteous and knowledgable. they were competent and took very little time to complete their tasks. The magic box seems to be working very well and I look forward to reduced gas bills… Read Full Review

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★★★★★

“THE MAGIC BOX HEATING MANAGEMENT SYSTEM”

Written on: 08/04/2015 by RFWHEATLEY (1 review written)

We had the magic box installed some time ago. We were surprised at the professional way it was sold to us and surveyed to make sure everything was ok. We were instructed on the controls and thermostat We were happy to see a great saving on our oil bill . told about the savings from day one we were very pleased on the outcome… Read Full Review

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★★★★★

“The Magic Box”

Written on: 08/04/2015 by EOTurner (1 review written)

Installed in January 2015, the experience was good with efficient installation and explanations of system, why and how it would work and help reduce total heating costs over time. Since installation the system has operated as designed and I shall review savings at the end of a twelve month period against previous years… Read Full Review

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★★★★☆

“Magic Box Installation”

Written on: 07/04/2015 by STownsend (1 review written)

Installation was undertaken quickly and in a tidy manner. Initial view has been that the house has become warmer due to the radiator controls and is more flexible. Further changes to times / heat levels required… Read Full Review

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★★★★☆

“Good, efficient service”

Written on: 01/04/2015 by CKA7oaks (1 review written)

The staff came punctually, worked quietly and efficiently and left the house clean and in good order after the installation. Thereafter, when any minor issues arose, they answered the phone promptly and staff came when they said they would and resolved the difficulty. The staff who came to my home were polite and explained anything that required explanation clearly and cheeerfully… Read Full Review

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★★★★☆

“Magic heating box”

Written on: 31/03/2015 by Roach390 (1 review written)

We've had the team round to assess, fit and check the operation of the magic heating box. Very speedy and efficient installation, neat and tidy afterwards, and very pleasant guys. The house is immediately warmer and more comfortable, with the system operating for less time than before. Very pleased… Read Full Review

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★★★★★

“Magic Heating Box”

Written on: 25/03/2015 by DahliaReilly1991 (1 review written)

The fitters were efficient and tidy. The system works correctly and the house is till warm. No comp[laints… Read Full Review

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★★★★★

“Magic Heating Box”

Written on: 23/03/2015 by JMTHOMPSON (1 review written)

Envirosolar sent their salesman to show me the magic heating box. Very polite and informative. I was very happy to proceed with the installation. Surveyor has called and again very polite and made sure I understood the system. Pleased with the Company so far… Read Full Review

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★☆☆☆☆

“Appalling after sales service”

Written on: 15/03/2015 by timwood62 (1 review written)

I've had the air-to-air heaters for nearly 4 years, and they have worked only 1 in 4 winters. I'm sure the Hitachi units are good quality, but when installed they had an internal gas leak. This stopped them working after a few weeks. The engineers came and refilled the gas, and they worked for a few more weeks. But they didn't fix the problem. Two winters later they haven't worked at all. Last winter (2012/3) they were not needed too much as it was mild, but this winter we tried to get… Read Full Review

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Ninobino's Response to timwood62's Review

Written on: 04/05/2015

My friend has had similar issues and found the savings claims to be greatly exaggerated. Also they are now ignoring all correspondence.

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★★★★★

“John Wrapson re excellent work by Envirosolar installers ”

Written on: 11/02/2015 by johnwrapson (1 review written)

January 26, 2015. J S/B arrived after a long journey,well presented, very polite and sociable. They had to decommission an existing Solar Water System from a part of my roof which is flat, before being able to install the Thermodynamic System. The old system was like Spaghetti Junction! They achieved this with the minimum of fuss and even managed to obtain permission to use scaffold on my neighbour's property to remove heavy equipment from my roof and to avoid possible damage to Solar Voltaic… Read Full Review

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★★★★★

“First Class Start to Finish”

Written on: 06/02/2015 by hrDaley270 (1 review written)

Very satisfied with energy management system we have a lovely warm house and a full complement of radiators working . Men were prompt and clean and were with us two full days . There has been a significant difference in the initial time it takes to get the house to a comfortable level . We are more than happy overall and are glad we choose this solution … Read Full Review

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