Minnetonka, www.minnetonka.co.uk Reviews

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0.5 stars
Average rating for this product is: 0.5 out of 5

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Average Ratings for Minnetonka, www.minnetonka.co.uk

  • Customer Service0.5 stars
  • Quality of website1.5 stars
  • Value for Money0.5 stars
  • Overall rating0.5 stars

 

1 Review For Minnetonka, www.minnetonka.co.uk

  • DMcLeod Rank: Lance Corporal 8th Jul 2009

    Reviewer rating: 0.5 stars


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    Good Points: Goods arrived promptly. Shoes OK but too narrow.


    Bad Points: Didn't get the full amount refunded despite long wait, countless emails and telephone messages.The company never responds to phone calls, you can't speak to anyone as answer phone always on. Email replies are impersonal - owner prefers to be anonymous.


    General comments: Poor level of customer service from minnetonka. My shoes were too narrow so had to return them and obtain a refund. The website states refunds are processed in 48hours - mine took over 3 weeks! If you're unsure about shoe size and need to return your goods - don't use this company!