BeWiser Reviews - www.bewiser.co.uk

★★★☆☆
3.3 / 5
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Latest Reviews

★★★★★

“Excellent customer service”

Written on: 26/08/2015 by Mckrill (1 review written)

I recently received a renewal quote from Bewiser, which unfortunately was basically the same price as the previous year, after talking to two guys, on renewals, they managed to get my renewal quote down by £400+, the quote I was given originally was still far cheaper then any other insurance company I had tried, after modifying my policy, adding extras, I can say this will be my third year with Bewiser, and probably not my last… Read Full Review

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★☆☆☆☆

“STOP PESTERING ME”

Written on: 26/08/2015 by Luciillia (1 review written)

I went online to request a quote, of which the quotation was a few thousand more than my £400 renewal with AXA, so decided not to proceed. After saying 'im not interested' to call backs, I received a call every 2 hours for 3 days. on the third day I answered and told the advisor that I wasn't interested and to remove me from their list. This did nothing as I am still being contacted at least 3 times a day every day. GET THE MESSAGE AND LEAVE ME ALONE… Read Full Review

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★☆☆☆☆

“Totally incompetent. Do not touch with a barge pole!”

Written on: 24/08/2015 by Watsonar82 (1 review written)

I took out motorcycle insurance with BeWiser insurance at the end of May 2015 On 22nd August 2015 Iphoned to ask if I could add a second bike to my policy. The answer was yes.I went through all the details with the Be Wiser employee on the other end of the phone,until this person asked for the make and model."Sorry sir,I cannot find this model on our system,we will need to let our technical team sort it" This make and model has been made in Britain since the early 1930,s. I needed insurance… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 04/08/2015 by Christinaf123466 (1 review written)

I already have house insurance through BeWiser, and when we bought a weekend home, thought it would be easier for me to use the same company. But no - I was interrupted while filling out a form on their website and they have called me 12 times in the last 2 days (I have been in back to back meetings while travelling). Then I went online this morning and filled out the full form, including (and I remember this very clearly) that we moved to the UK 2 years ago. They quoted, I paid the full… Read Full Review

Bewiserinsurance's Response to Christinaf123466's Review

Written on: 10/08/2015

Good afternoon,

Thank you for your recent review. We apologize that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,
Richard - Be Wiser Insurance

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★☆☆☆☆

“BE WISER. GO SOMEWHERE ELSE FOR YOUR INSURANCE!”

Written on: 27/07/2015 by Disgruntalled (2 reviews written)

With over 30 years experience insuring cars and motorbikes, I've never had the hassle, stress, and inconvenience, I have had with my dealings with BeWiser. Their quote under-cut my renewal premium, with the bonus of free breakdown cover, so I switched. Then the hassle started. Over the course of the next 2-3 weeks I had to send copies of every possible document you could think of - V5, copies of mine and my wife's driving licences (both parts), proof of NCB (requested and sent twice), and a… Read Full Review

Bewiserinsurance's Response to Disgruntalled's Review

Written on: 04/08/2015

Good afternoon,

Thank you for your recent review. We apologize that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,
Cathy - Be Wiser Insurance

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★☆☆☆☆

“i am a victim in this ncb scam that this company has...”

Written on: 22/07/2015 by Koenigtr421 (1 review written)

i am a victim in this ncb scam that this company has been getting away with for years but i will be filing a complaint with the F.O.S. for fraud and deception. after stating i had one year ncb i have had my insurance cancelled for not proving the 9 years ncb that i never did say i had. trading standards and watch dog will be hearing from me. do not use bewiser big big MISTAKE… Read Full Review

Bewiserinsurance's Comment

Written on: 04/08/2015

Good afternoon,

Thank you for your recent review. We apologize that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,
Cathy - Be Wiser Insurance

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★☆☆☆☆

“ripoff”

Written on: 22/06/2015 by EmersonGordon66 (1 review written)

Having taken out a motor policy with Bewiser on the understanding I would receive a cheque on my B/day, I got a voucher, which can only be redeemed against further insurance, Do not go with Bewiser, Ripoff merchants… Read Full Review

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★☆☆☆☆

“very bad ”

Written on: 22/06/2015 by Ellie224 (1 review written)

i took insurance with them deal 850 but after 14 dsays they send me email.to pay 180...this insurance company is not good,..they wil take your all money..when they call u they will offer cheap price.but after u took insurance...they wil ask u more ..plz avoid this company..dont regret in future ...avoid this company… Read Full Review

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★☆☆☆☆

“Cannot recommend BeWiser for your first UK car insurance”

Written on: 08/06/2015 by 241Terry (1 review written)

This is about a car insurance, taken through BeWiser insurance. I am an EU national living and working in the UK. Once they got your contact details, their agents will call you repeatedly and say many things to get your signature and money (I suppose there is a commission to motivate). My car was sold to me with less enthusiasm than you get from these insurance salespeople. This way of doing business, it is likely you will get problems if you don't take the time to read and double check… Read Full Review

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★☆☆☆☆

“never insure with these!!!”

Written on: 29/05/2015 by kelly123xxx (1 review written)

me n my partner sorted insurance was going with another company but they matched price as my partners no claims bonus had ran out so was quote £850 ad to pay £200 deposit, then 6 different ppl phoning we need this then we need that, not 1 person knew what the other ad said or who rang no communication with each other then wanted over 900 then changed it again too 3000 n then 1900, they ad already made deal with the 850 n we paid deposit got the paper work n then decided to start messing us… Read Full Review

Bewiserinsurance's Response to kelly123xxx's Review

Written on: 03/06/2015

We are sorry to hear that you do not appear to have received the usual high standard of service and would welcome the opportunity to investigate your concerns further. Please contact our Customer Care Team who will be happy to discuss this with you.

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★☆☆☆☆

“rip off merchants”

Written on: 26/05/2015 by ztMiles277 (1 review written)

I have been with bewiser for 3years when i went to renew my policy it had not come down any despite having no claims bonuses,i then went on line to receive quotes from different insurers, i was quoted the same cover for £166 CHEAPER,WHEN I WENT TO CANCEL MY POLICY WHICH HAS ONLY RUN FOR 23 DAYS I WAS INFORMED IT WOULD COST ME £165 BECAUSE IT WAS PASSED THE 14 DAY COOLING OF PERIOD.THE INSURANCE COMPANY ONLY TAKES £7.50, SO BE WISER TAKES £157.50 FOR THE CANCELLATION. RIP OFF… Read Full Review

Bewiserinsurance's Comment

Written on: 27/05/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards

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★★★★★

“Excellent friendly service ”

Written on: 22/05/2015 by Jeanking (1 review written)

When looking for insurance I come across Bewiser insurance a company I'd never heard of before, I was a bit wary about going with them due to this. I rang and got through to a young lady in the customer service team. She was very helpful and friendly and was more than happy to help. An absolute credit to the company and I would be proud of she was one of my colleges. One thing I will say is I could hear what I can only assume as team leaders shouting in the background for the agents to 'Cross… Read Full Review

Bewiserinsurance's Response to Jeanking's Review

Written on: 03/06/2015

Thank you for your custom and for taking the time to write this review. Be Wiser is always pleased to receive feedback whether positive or negative and your comments regarding the background noise will be passed to the relevant department.

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★☆☆☆☆

“Annoying”

Written on: 20/05/2015

I was searching various car insurance options on the internet as this was the first time I had to do research and choose someone. I must have filled in a few details on BeWiser and got a quote I didn't want to pursue, as I already had more competitive quotes elsewhere. However, I was hounded with calls from BeWiser who attempted to put me on hold 'while they got a better quote' and I chose to cut off from waiting around on these unwanted calls. Having sorted my insurance out elsewhere, I… Read Full Review

Bewiserinsurance's Comment

Written on: 20/05/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Richard

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★☆☆☆☆

“misrepresentation ”

Written on: 27/03/2015 by janetclivelewis (1 review written)

In my opinion, for what it's worth , it's better to arrange policies direct with Insurers. When my daughter's car policy was due for renewal with Liverpool Victoria, I arranged a quotation with Bewiser, and I was clearly told that they had a policy, when upon my daughter's birthday came a round a CHEQUE for her age ie. 43 = £43 would be posted to her, all was well and good so I thought, went ahead with the policy, albeit the Bewiser policy was somewhat more… Read Full Review

Bewiserinsurance's Response to janetclivelewis's Review

Written on: 27/03/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Richard

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★☆☆☆☆

“ bunch of idiots.”

Written on: 19/03/2015 by aqWilliams21 (1 review written)

I was insured with be wise and the name says it all BE WISE and don't use this  company, there are a lot of nice company's out there… Read Full Review

Bewiserinsurance's Comment

Written on: 20/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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Bewiserinsurance's Comment

Written on: 23/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“OMG Be -Wiser Do Not use Be Wiser if the company...”

Written on: 18/03/2015 by Totaldogs (1 review written)

OMG Be -Wiser Do Not use Be Wiser if the company misrepresents you into taking out policy and then comes out with every kind of nitty gritty excuses to get more money out of you beware of this company will put you in a mess with insurance. Now they want more money from ME and have canceled my insurance yet want me to pay for that too and will apparently give discount if I only Renew with them. Discount for what ????? I shouldn't be needing to pay extra cannot believe company's can get away with… Read Full Review

Bewiserinsurance's Response to Totaldogs's Review

Written on: 19/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“ avoid”

Written on: 18/03/2015 by 123456891 (1 review written)

Running a business I am used to dealing with other companies and I can honestly say this is the worst and most dishonest company I have ever had to deal with. I requested a quote for a new van. The price was within budget and I accepted. As this was a company van we had open driving for any driver over 25 and this was included on the policy from the start. 1 week into the policy I received a call saying that the quote given was incorrect. Be wise without by knowledge had mirrored 7 years no… Read Full Review

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★☆☆☆☆

“Bad company.... Worse than I thought.... lying and let...”

Written on: 17/03/2015 by lqYoung455 (1 review written)

Bad company.... Worse than I thought.... lying and let you waiting by phone… Read Full Review

Bewiserinsurance's Comment

Written on: 18/03/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“Be Wiser took my money, and then a few days after said...”

Written on: 24/02/2015 by alpinebear (1 review written)

Be Wiser took my money, and then a few days after said I only had 1 years no claim bonus in my name. All the other years that were in my wifes name they would not count, despite the fact that my wife died 3 years ago. I have had a serious stroke and I am in a wheelchair, and can no longer drive. Don't use them they are con-artists. My money has so far not been refunded, they are charging me £150 for a few days insurance and the car was not used during this time… Read Full Review

Bewiserinsurance's Response to alpinebear's Review

Written on: 25/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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Bewiserinsurance's Response to alpinebear's Review

Written on: 26/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“misleading prices to draw you in...”

Written on: 23/02/2015

Best quote on Go Compare, which I thought I'd paid for then they called me back two hours later to tell me, "no, it was only a RESERVATION and, actually we want another £1000 off you, and an increased excess of £3k!" The "supervisor" on the phone could not have cared less when I told him I'd raise a complaint with the FCA and Go Compare, just kept repeating, it was only a "reservation", which he seemed to think dismissed their misleading incorrect quote. Probably glad after reading the… Read Full Review

Bewiserinsurance's Comment

Written on: 24/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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999Guest999's Comment

Written on: 25/02/2015

Hi, why would I waste my time further contacting customer care dept when the whole reason for my dissatisfaction is the whole LACK of customer service? Your reply, which is pretty much the same "blah blah" standard comment you make to every negative post on this site is nothing more than an attempt to be SEEN to be doing something whilst actually doing NOTHING at all. Make sure your colleague forwards me the FCA complaints escalation process information.

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