BeWiser Reviews - www.bewiser.co.uk

★★★☆☆
3.3 / 5
1336
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Latest Reviews

★☆☆☆☆

“Annoying”

Written on: 20/05/2015

I was searching various car insurance options on the internet as this was the first time I had to do research and choose someone. I must have filled in a few details on BeWiser and got a quote I didn't want to pursue, as I already had more competitive quotes elsewhere. However, I was hounded with calls from BeWiser who attempted to put me on hold 'while they got a better quote' and I chose to cut off from waiting around on these unwanted calls. Having sorted my insurance out elsewhere, I… Read Full Review

Bewiserinsurance's Comment

Written on: 20/05/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Richard

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★☆☆☆☆

“misrepresentation ”

Written on: 27/03/2015 by janetclivelewis (1 review written)

In my opinion, for what it's worth , it's better to arrange policies direct with Insurers. When my daughter's car policy was due for renewal with Liverpool Victoria, I arranged a quotation with Bewiser, and I was clearly told that they had a policy, when upon my daughter's birthday came a round a CHEQUE for her age ie. 43 = £43 would be posted to her, all was well and good so I thought, went ahead with the policy, albeit the Bewiser policy was somewhat more… Read Full Review

Bewiserinsurance's Response to janetclivelewis's Review

Written on: 27/03/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Richard

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★☆☆☆☆

“ bunch of idiots.”

Written on: 19/03/2015 by aqWilliams21 (1 review written)

I was insured with be wise and the name says it all BE WISE and don't use this  company, there are a lot of nice company's out there… Read Full Review

Bewiserinsurance's Comment

Written on: 20/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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Bewiserinsurance's Comment

Written on: 23/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“OMG Be -Wiser Do Not use Be Wiser if the company...”

Written on: 18/03/2015 by Totaldogs (1 review written)

OMG Be -Wiser Do Not use Be Wiser if the company misrepresents you into taking out policy and then comes out with every kind of nitty gritty excuses to get more money out of you beware of this company will put you in a mess with insurance. Now they want more money from ME and have canceled my insurance yet want me to pay for that too and will apparently give discount if I only Renew with them. Discount for what ????? I shouldn't be needing to pay extra cannot believe company's can get away with… Read Full Review

Bewiserinsurance's Response to Totaldogs's Review

Written on: 19/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“ avoid”

Written on: 18/03/2015 by 123456891 (1 review written)

Running a business I am used to dealing with other companies and I can honestly say this is the worst and most dishonest company I have ever had to deal with. I requested a quote for a new van. The price was within budget and I accepted. As this was a company van we had open driving for any driver over 25 and this was included on the policy from the start. 1 week into the policy I received a call saying that the quote given was incorrect. Be wise without by knowledge had mirrored 7 years no… Read Full Review

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★☆☆☆☆

“Bad company.... Worse than I thought.... lying and let...”

Written on: 17/03/2015 by lqYoung455 (1 review written)

Bad company.... Worse than I thought.... lying and let you waiting by phone… Read Full Review

Bewiserinsurance's Comment

Written on: 18/03/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“Be Wiser took my money, and then a few days after said...”

Written on: 24/02/2015 by alpinebear (1 review written)

Be Wiser took my money, and then a few days after said I only had 1 years no claim bonus in my name. All the other years that were in my wifes name they would not count, despite the fact that my wife died 3 years ago. I have had a serious stroke and I am in a wheelchair, and can no longer drive. Don't use them they are con-artists. My money has so far not been refunded, they are charging me £150 for a few days insurance and the car was not used during this time… Read Full Review

Bewiserinsurance's Response to alpinebear's Review

Written on: 25/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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Bewiserinsurance's Response to alpinebear's Review

Written on: 26/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“misleading prices to draw you in...”

Written on: 23/02/2015

Best quote on Go Compare, which I thought I'd paid for then they called me back two hours later to tell me, "no, it was only a RESERVATION and, actually we want another £1000 off you, and an increased excess of £3k!" The "supervisor" on the phone could not have cared less when I told him I'd raise a complaint with the FCA and Go Compare, just kept repeating, it was only a "reservation", which he seemed to think dismissed their misleading incorrect quote. Probably glad after reading the… Read Full Review

Bewiserinsurance's Comment

Written on: 24/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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999Guest999's Comment

Written on: 25/02/2015

Hi, why would I waste my time further contacting customer care dept when the whole reason for my dissatisfaction is the whole LACK of customer service? Your reply, which is pretty much the same "blah blah" standard comment you make to every negative post on this site is nothing more than an attempt to be SEEN to be doing something whilst actually doing NOTHING at all. Make sure your colleague forwards me the FCA complaints escalation process information.

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★☆☆☆☆

“Do Not Use this company”

Written on: 18/02/2015 by fhussain007 (1 review written)

Terrible experience, Ripped me off big time... charged me 2000 GBP for one year insurance while i was getting cheaper. Although would say don't get insurance from them… Read Full Review

Bewiserinsurance's Response to fhussain007's Review

Written on: 19/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“Charge for everything extra after insured”

Written on: 17/02/2015 by Driscolldj216 (1 review written)

I would never reccommend anyone yo go with this company they have done nothing but charge me extra every time I phoned and if you become unemployed charge you as much as policy cost tell you get it back when have another job and you dnt so please find a suitable insurance who dnt charge you for changing address, or being unemployed or cause you changed job due to admin charges… Read Full Review

Bewiserinsurance's Comment

Written on: 19/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“CRIMINAL ARGANISATION”

Written on: 14/02/2015 by JennyWard278 (1 review written)

Avoid this despicable operation. Read the negative review very carefully as I do not believe the positive reviews are anything other than staff of the company fabricating positive reviews. The same trick is played out over and over in the negative reviews, which is clearly this companies best trick. Due to having a company car for many years I had no no-claim bonus...which is fine and I wasn't expecting anything other than a pricey premium. Somehow, without my knowledge, Bewiser gave me 9… Read Full Review

Bewiserinsurance's Comment

Written on: 19/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“The company is a farce.”

Written on: 09/02/2015 by sbw57 (1 review written)

My husband and I have been insured by Be wiser for two years and renewal was due recently. After protracted telephone calls and completely conflicting quotes, promises to call us back and then failing to do so I had lost all confidence in their integrity and administrative competence and decided that I would no longer deal with them. Insurance cover had not commenced but they insisted on charging me £25 cancellation fee despite the fact that no cover was being provided. They stated that this… Read Full Review

Bewiserinsurance's Response to sbw57's Review

Written on: 11/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“Why not to choose Be Wiser”

Written on: 07/02/2015 by ElizabethHicks214 (1 review written)

1. ‘Be Wiser’ will charge you £80 and you do not receive receipt if you do not ask. It is very convenient- ‘Be Wiser’ promises you, in the contract, to decrease their fee to £60 if you pay at once but it have not worked for me. 2. I took out my car insurance with Ageas, advised by the broker ‘Be Wiser’ (for 4 years). In 2013 I have been involved in an incident and I have discovered Ageas has bad reputation. My experience is the same. 3. Be Wiser has not any influence over… Read Full Review

Bewiserinsurance's Comment

Written on: 11/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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★☆☆☆☆

“Rip off and back date cancellation”

Written on: 06/02/2015 by Moshe4u (1 review written)

I been with bewiser a yr. In the middle i moved address and they slapped me with an extra months premium claiming this was due to higher risk area. When i paid i asked 3 times if there was any other payments to be made for this years premium and they said NO. Next thing I know they are emailing me for another months premium. I get no satisfactory reply off them. They then send me an email on the 3rd Feb 2015 stating the insurance has been cancel ed from the 30th Jan 2015. tried speaking to… Read Full Review

Bewiserinsurance's Response to Moshe4u's Review

Written on: 10/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our customer care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

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Moshe4U's reply to Bewiserinsurance's Comment

Written on: 11/02/2015

i am not wasting anymore time with you, I have taken out a new policy with another company that care about their customers.

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★☆☆☆☆

“Shocking Truth about BeWiser”

Written on: 04/02/2015 by Zieglerjr491 (1 review written)

If youre reading this youre probably already a victim of BeWiser. My dealings are similar to everyone elses. However, if you want to avoid the teenage thugs Bewiser employ to deal with complaints call the direct number to contact a director at Bewiser who WILL solve your problem, Mine was solved INSTANTLY. … Read Full Review

Bewiserinsurance's Comment

Written on: 06/02/2015

Hi,

Thank you for taking the time to write a review for our company.

We apologise that you feel dissatisfied with our services and are glad that any queries have now been resolved.

Regards,

Rohan.

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Albusdum1's Comment

Written on: 14/02/2015

What number please

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We_Deserve_Better's Comment

Written on: 15/02/2015

What's your email address?

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We_Deserve_Better's Comment

Written on: 15/02/2015

What's your email address?

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We_Deserve_Better's Comment

Written on: 15/02/2015

What's your email address?

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★☆☆☆☆

“Worst renewal prices ever”

Written on: 01/02/2015 by Wileyei159 (1 review written)

Have been with bewiser for a few years and recently changed my vehicle, I did the same as pretty much everyone else and looked through a few comparison sites for prices first and was happy that my insurance would be about £100 less for my new vehicle.. £400 for a whole years insurance with key cover and breakdown..... a bargain, or so I thought. On calling bewiser (my insurer at the time for a quote) I was given a basic quote for a new vehicle (a renault megane estate) of £883.20, yes… Read Full Review

Bewiserinsurance's Comment

Written on: 02/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our customer care department at your earliest convenience where we will address all matters with you.

Regards,

Rohan.

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★★★★☆

“great new renewal”

Written on: 28/01/2015 by 428Carter (1 review written)

Whilst my insurance was easy to renew, I mentioned that the lady was indeed "Ms" not Miss. To my knowledge, this has not been adjusted yet. Would indeed recommend to others… Read Full Review

Bewiserinsurance's Comment

Written on: 28/01/2015

Good morning,

Thank you for taking the time to write this review, your feedback is important to us.

Should you require any adjustments to your policy please do not hesitate to contact our Customer Services Department.

Kind regards

Sarah

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★☆☆☆☆

“Terrible - Avoid”

Written on: 25/01/2015 by McDonald273 (1 review written)

I took out car insurance and then cancelled it the next day. It took Be Wiser 75 days and a complaint letter from the Financial Ombudsman before they gave me my money back. If it takes that long to get your own money from them what chance do you have if you ever have a claim after an accident?… Read Full Review

Bewiserinsurance's Comment

Written on: 26/01/2015

Thank you for taking the time to review our business, we apologise that you have had cause to complain and as we understand it is in relation to the cancellation of your policy.

We do appreciate all feedback and have noted your comments accordingly. Should you wish to please do not hesitate to contact our Customer Care department where we will assist you with all queries.

Kind regards,

Sarah

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★☆☆☆☆

“avoid at all costs.”

Written on: 22/01/2015 by 1987Meadows (1 review written)

My partner took out an insurance policy with this company. BIG MISTAKE. 6 Weeks after taking out the policy we unfortunately had to cancel due to a mechanical problem with the car. This has now cost us almost £500 and they still want more. They are writing to us demanding another £100 and a company claiming to be the insurance company they use are writing to us demanding £200 We have contacted and arranged an appointment with CAB to resolve this. Today i have just had one of their… Read Full Review

Bewiserinsurance's Comment

Written on: 22/01/2015

I am sorry to hear that you have had a bad experience with us and would welcome the opportunity to look into your concerns further.

Therefore, please contact our Customer Care Department and we will be happy to help.

Kind regards

Sarah

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★☆☆☆☆

“Worst ever insurace company!!!! Avoid Avoid Avoid”

Written on: 20/01/2015 by Ximenag412 (1 review written)

Do not even try as they will get your money and you never know if your car is insured!!!!… Read Full Review

Bewiserinsurance's Comment

Written on: 22/01/2015

Thank you for taking the time to review our business, we apologise that you have had cause to complain and as we understand it is in relation to the cancellation of your policy.

We do appreciate all feedback and have noted your comments accordingly. Should you wish to do, please do not hesitate to contact our Customer Care department where we will assist you with all queries.

Kind regards,

Sarah

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