BeWiser Reviews - www.bewiser.co.uk

★★★☆☆
3.3 / 5
1342
63% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
BeWiser www.bewiser.co.uk - Ask a question now

Media Gallery for BeWiser www.bewiser.co.uk

BeWiser www.bewiser.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“ripoff”

Written on: 22/06/2015 by EmersonGordon66 (1 review written)

Having taken out a motor policy with Bewiser on the understanding I would receive a cheque on my B/day, I got a voucher, which can only be redeemed against further insurance, Do not go with Bewiser, Ripoff merchants… Read Full Review

Report this review
★☆☆☆☆

“very bad ”

Written on: 22/06/2015 by Ellie224 (1 review written)

i took insurance with them deal 850 but after 14 dsays they send me email.to pay 180...this insurance company is not good,..they wil take your all money..when they call u they will offer cheap price.but after u took insurance...they wil ask u more ..plz avoid this company..dont regret in future ...avoid this company… Read Full Review

Report this review
★☆☆☆☆

“Cannot recommend BeWiser for your first UK car insurance”

Written on: 08/06/2015 by 241Terry (1 review written)

This is about a car insurance, taken through BeWiser insurance. I am an EU national living and working in the UK. Once they got your contact details, their agents will call you repeatedly and say many things to get your signature and money (I suppose there is a commission to motivate). My car was sold to me with less enthusiasm than you get from these insurance salespeople. This way of doing business, it is likely you will get problems if you don't take the time to read and double check… Read Full Review

Report this review
★☆☆☆☆

“never insure with these!!!”

Written on: 29/05/2015 by kelly123xxx (1 review written)

me n my partner sorted insurance was going with another company but they matched price as my partners no claims bonus had ran out so was quote £850 ad to pay £200 deposit, then 6 different ppl phoning we need this then we need that, not 1 person knew what the other ad said or who rang no communication with each other then wanted over 900 then changed it again too 3000 n then 1900, they ad already made deal with the 850 n we paid deposit got the paper work n then decided to start messing us… Read Full Review

Bewiserinsurance's Response to kelly123xxx's Review

Written on: 03/06/2015

We are sorry to hear that you do not appear to have received the usual high standard of service and would welcome the opportunity to investigate your concerns further. Please contact our Customer Care Team who will be happy to discuss this with you.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“rip off merchants”

Written on: 26/05/2015 by ztMiles277 (1 review written)

I have been with bewiser for 3years when i went to renew my policy it had not come down any despite having no claims bonuses,i then went on line to receive quotes from different insurers, i was quoted the same cover for £166 CHEAPER,WHEN I WENT TO CANCEL MY POLICY WHICH HAS ONLY RUN FOR 23 DAYS I WAS INFORMED IT WOULD COST ME £165 BECAUSE IT WAS PASSED THE 14 DAY COOLING OF PERIOD.THE INSURANCE COMPANY ONLY TAKES £7.50, SO BE WISER TAKES £157.50 FOR THE CANCELLATION. RIP OFF… Read Full Review

Bewiserinsurance's Comment

Written on: 27/05/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent friendly service ”

Written on: 22/05/2015 by Jeanking (1 review written)

When looking for insurance I come across Bewiser insurance a company I'd never heard of before, I was a bit wary about going with them due to this. I rang and got through to a young lady in the customer service team. She was very helpful and friendly and was more than happy to help. An absolute credit to the company and I would be proud of she was one of my colleges. One thing I will say is I could hear what I can only assume as team leaders shouting in the background for the agents to 'Cross… Read Full Review

Bewiserinsurance's Response to Jeanking's Review

Written on: 03/06/2015

Thank you for your custom and for taking the time to write this review. Be Wiser is always pleased to receive feedback whether positive or negative and your comments regarding the background noise will be passed to the relevant department.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Annoying”

Written on: 20/05/2015

I was searching various car insurance options on the internet as this was the first time I had to do research and choose someone. I must have filled in a few details on BeWiser and got a quote I didn't want to pursue, as I already had more competitive quotes elsewhere. However, I was hounded with calls from BeWiser who attempted to put me on hold 'while they got a better quote' and I chose to cut off from waiting around on these unwanted calls. Having sorted my insurance out elsewhere, I… Read Full Review

Bewiserinsurance's Comment

Written on: 20/05/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Richard

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“misrepresentation ”

Written on: 27/03/2015 by janetclivelewis (1 review written)

In my opinion, for what it's worth , it's better to arrange policies direct with Insurers. When my daughter's car policy was due for renewal with Liverpool Victoria, I arranged a quotation with Bewiser, and I was clearly told that they had a policy, when upon my daughter's birthday came a round a CHEQUE for her age ie. 43 = £43 would be posted to her, all was well and good so I thought, went ahead with the policy, albeit the Bewiser policy was somewhat more… Read Full Review

Bewiserinsurance's Response to janetclivelewis's Review

Written on: 27/03/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Richard

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“ bunch of idiots.”

Written on: 19/03/2015 by aqWilliams21 (1 review written)

I was insured with be wise and the name says it all BE WISE and don't use this  company, there are a lot of nice company's out there… Read Full Review

Bewiserinsurance's Comment

Written on: 20/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment

Bewiserinsurance's Comment

Written on: 23/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“OMG Be -Wiser Do Not use Be Wiser if the company...”

Written on: 18/03/2015 by Totaldogs (1 review written)

OMG Be -Wiser Do Not use Be Wiser if the company misrepresents you into taking out policy and then comes out with every kind of nitty gritty excuses to get more money out of you beware of this company will put you in a mess with insurance. Now they want more money from ME and have canceled my insurance yet want me to pay for that too and will apparently give discount if I only Renew with them. Discount for what ????? I shouldn't be needing to pay extra cannot believe company's can get away with… Read Full Review

Bewiserinsurance's Response to Totaldogs's Review

Written on: 19/03/2015

Good morning,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“ avoid”

Written on: 18/03/2015 by 123456891 (1 review written)

Running a business I am used to dealing with other companies and I can honestly say this is the worst and most dishonest company I have ever had to deal with. I requested a quote for a new van. The price was within budget and I accepted. As this was a company van we had open driving for any driver over 25 and this was included on the policy from the start. 1 week into the policy I received a call saying that the quote given was incorrect. Be wise without by knowledge had mirrored 7 years no… Read Full Review

Report this review
★☆☆☆☆

“Bad company.... Worse than I thought.... lying and let...”

Written on: 17/03/2015 by lqYoung455 (1 review written)

Bad company.... Worse than I thought.... lying and let you waiting by phone… Read Full Review

Bewiserinsurance's Comment

Written on: 18/03/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Be Wiser took my money, and then a few days after said...”

Written on: 24/02/2015 by alpinebear (1 review written)

Be Wiser took my money, and then a few days after said I only had 1 years no claim bonus in my name. All the other years that were in my wifes name they would not count, despite the fact that my wife died 3 years ago. I have had a serious stroke and I am in a wheelchair, and can no longer drive. Don't use them they are con-artists. My money has so far not been refunded, they are charging me £150 for a few days insurance and the car was not used during this time… Read Full Review

Bewiserinsurance's Response to alpinebear's Review

Written on: 25/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment

Bewiserinsurance's Response to alpinebear's Review

Written on: 26/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“misleading prices to draw you in...”

Written on: 23/02/2015

Best quote on Go Compare, which I thought I'd paid for then they called me back two hours later to tell me, "no, it was only a RESERVATION and, actually we want another £1000 off you, and an increased excess of £3k!" The "supervisor" on the phone could not have cared less when I told him I'd raise a complaint with the FCA and Go Compare, just kept repeating, it was only a "reservation", which he seemed to think dismissed their misleading incorrect quote. Probably glad after reading the… Read Full Review

Bewiserinsurance's Comment

Written on: 24/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment

999Guest999's Comment

Written on: 25/02/2015

Hi, why would I waste my time further contacting customer care dept when the whole reason for my dissatisfaction is the whole LACK of customer service? Your reply, which is pretty much the same "blah blah" standard comment you make to every negative post on this site is nothing more than an attempt to be SEEN to be doing something whilst actually doing NOTHING at all. Make sure your colleague forwards me the FCA complaints escalation process information.

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“Do Not Use this company”

Written on: 18/02/2015 by fhussain007 (1 review written)

Terrible experience, Ripped me off big time... charged me 2000 GBP for one year insurance while i was getting cheaper. Although would say don't get insurance from them… Read Full Review

Bewiserinsurance's Response to fhussain007's Review

Written on: 19/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Charge for everything extra after insured”

Written on: 17/02/2015 by Driscolldj216 (1 review written)

I would never reccommend anyone yo go with this company they have done nothing but charge me extra every time I phoned and if you become unemployed charge you as much as policy cost tell you get it back when have another job and you dnt so please find a suitable insurance who dnt charge you for changing address, or being unemployed or cause you changed job due to admin charges… Read Full Review

Bewiserinsurance's Comment

Written on: 19/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“CRIMINAL ARGANISATION”

Written on: 14/02/2015 by JennyWard278 (1 review written)

Avoid this despicable operation. Read the negative review very carefully as I do not believe the positive reviews are anything other than staff of the company fabricating positive reviews. The same trick is played out over and over in the negative reviews, which is clearly this companies best trick. Due to having a company car for many years I had no no-claim bonus...which is fine and I wasn't expecting anything other than a pricey premium. Somehow, without my knowledge, Bewiser gave me 9… Read Full Review

Bewiserinsurance's Comment

Written on: 19/02/2015

Good afternoon,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“The company is a farce.”

Written on: 09/02/2015 by sbw57 (1 review written)

My husband and I have been insured by Be wiser for two years and renewal was due recently. After protracted telephone calls and completely conflicting quotes, promises to call us back and then failing to do so I had lost all confidence in their integrity and administrative competence and decided that I would no longer deal with them. Insurance cover had not commenced but they insisted on charging me £25 cancellation fee despite the fact that no cover was being provided. They stated that this… Read Full Review

Bewiserinsurance's Response to sbw57's Review

Written on: 11/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Why not to choose Be Wiser”

Written on: 07/02/2015 by ElizabethHicks214 (1 review written)

1. ‘Be Wiser’ will charge you £80 and you do not receive receipt if you do not ask. It is very convenient- ‘Be Wiser’ promises you, in the contract, to decrease their fee to £60 if you pay at once but it have not worked for me. 2. I took out my car insurance with Ageas, advised by the broker ‘Be Wiser’ (for 4 years). In 2013 I have been involved in an incident and I have discovered Ageas has bad reputation. My experience is the same. 3. Be Wiser has not any influence over… Read Full Review

Bewiserinsurance's Comment

Written on: 11/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our Customer Care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Rip off and back date cancellation”

Written on: 06/02/2015 by Moshe4u (1 review written)

I been with bewiser a yr. In the middle i moved address and they slapped me with an extra months premium claiming this was due to higher risk area. When i paid i asked 3 times if there was any other payments to be made for this years premium and they said NO. Next thing I know they are emailing me for another months premium. I get no satisfactory reply off them. They then send me an email on the 3rd Feb 2015 stating the insurance has been cancel ed from the 30th Jan 2015. tried speaking to… Read Full Review

Bewiserinsurance's Response to Moshe4u's Review

Written on: 10/02/2015

Hi,

Thank you for your recent review. We apologise that you feel dissatisfied with our services and welcome the opportunity to look into matters further.

Please contact our customer care department at your earliest convenience where we will address all matters with you.

Regards,

Sarah

Reply to this comment

Moshe4U's reply to Bewiserinsurance's Comment

Written on: 11/02/2015

i am not wasting anymore time with you, I have taken out a new policy with another company that care about their customers.

Reply to this comment
Report this review Read 2 Comments
overview